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Robertson Quay Hotel

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15 Merbau Road, Singapore 239032 Singapore
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About

#296 of 368 hotels in Singapore
Location
Cleanliness
Service
Value

Looking for a place to stay in Singapore? Then look no further than Robertson Quay Hotel, a quiet hotel that brings the best of Singapore to your doorstep.

Free wifi is offered to guests, and rooms at Robertson Quay Hotel offer a flat screen TV and air conditioning.

During your stay, take advantage of some of the amenities offered, including 24 hour front desk, 24 hour check-in, and currency exchange. Guests of Robertson Quay Hotel are also welcome to enjoy a pool and breakfast, located on site. For travellers arriving by car, parking is available.

While staying at Robertson Quay Hotel, visitors can check out Haji Lane (1.4 mi) and Marina Bay Sands Skypark (1.4 mi), some of Singapore's top attractions.

Singapore has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Palm Beach Seafood Restaurant, JUMBO Seafood, and Newton Food Centre, which are serving up some great dishes.

Singapore is also known for some great art galleries, including Ode To Art, Degiosart, and The Arts House, which are not too far from Robertson Quay Hotel.

We’re sure you’ll enjoy your stay at Robertson Quay Hotel as you experience everything Singapore has to offer.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Taxi service
Baggage storage
Currency exchange
24-hour check-in
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Languages Spoken
English, Chinese, Filipino, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
282Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
1205Reviews24Q+A100Room tips
Traveller rating
  • 63
  • 315
  • 422
  • 172
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wavecrushersg wrote a review Jan 2021
Singapore, Singapore15 contributions18 helpful votes
First time staying at this Robertson Quay Hotel with me and my wife. The first thing I noticed that the hotel is quite old and the reception area is quite small plus darker due to the dining area is not open bcoz of Covid situation. The only pleasant thing we experienced was the hospitality of the Receptionist in the lobby named Irene. She allowed me to check-in about 30 to 45mins earlier. As all the hotels , there will be PROS and CONS . Here are the list to get the better view if you are planning to do staycation. PROS: - Staff/Receptionist Customer Service - The room that we stayed got a nice river view. - The room were clean and neat. - Superb location near to Clarke Quay and Chinatown. And just beside the UE Sq. Mall. Bus to Orchard Road just nearby with only 3 stops to get there. - The room is cozy and with nice room temperature. CONS: - Room is small , toilet and shower were so cramped. My wife keep complaining that his elbow keep hitting the wall and toilet door. - The towel is only two and also quite thin for hotel standard. - The TV is quite old and obsolete plus only free local channels available. I counted it with only , 6 channels. - No flat iron, no sleepers and only with tiny cabinet. - No breakfast buffet due to Covid restriction. - Gym and Swimming Pool were closed so totally no ammenities. These are things that I recalled. So, my rate is 3/5 Star. If you just want to stay in the room to relax this should be okay. But I will not recommend this for family staycation.
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Date of stay: January 2021Trip type: Travelled as a couple
2 Helpful votes
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Vincentchew4059 wrote a review Jan 2021
Singapore, Singapore132 contributions60 helpful votes
The room is small but okay for the price and the location near Orchard Road. The wifi signal is not strong. There is no movie channel. The bed is a little hard. Ask for the city view. On good day, you can have a good view of Singapore review and Robertson Quay. Good location for those who like to shop. Carpark is also available. Customer Service is okay.
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Date of stay: December 2020
1 Helpful vote
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Robert D wrote a review Oct 2020
Boston Spa, United Kingdom27 contributions39 helpful votes
I had a similar experience to Charlesde1, and agree with is view of them. This is the only tourism provider which has not refunded me due to Covid-19. I booked several airlines and hotels over a 3 month period, and this was the only one which refused to refund. I know it was a non refundable booking, but so were all the others, so this is not an excuse. I e-mailed them several times, but each time, they refused to refund. They are more concerned with making money for their shareholders, than they are in customer satisfaction and service.
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Date of stay: April 2020
Service
3 Helpful votes
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Nada M wrote a review Sep 2020
4 contributions8 helpful votes
The worst hotel i have been too so far, i was on my honeymoon and it was my first time to visit an amazing country such as Singapore. It started when we arrived at the hotel at around 12pm when we told them that we have just arrived Singapore after a 9 hours flight and if it possible to check-in a bit early, the reception mentioned if you want you can pay $75 for an early check-in otherwise it is not possible, we even asked for an upgrade they told us we made an upgrade but its a twin bed which was a silly joke, we told them we are honeymooners how are we supposed to sit in a twin bed room, then we told them thanks we dont want the upgrade since it's useless. Other than this the room was a nightmare in all means a very small room that even couldnt fit our bags, the breakfast was awful no varieties at all only toast, milk, sauces, eggs, sausage and tasteless coffee and tea. I dont even recommend this hotel its not even that cheap and not worth the money so consider another hotel with better services, accommodation and food options. Stayed in April 2019.
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Date of stay: October 2019Trip type: Travelled as a couple
3 Helpful votes
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Kelvin N wrote a review Sep 2020
Singapore, Singapore4 contributions14 helpful votes
One of the worst experience I have with hotel stays, Robertson Quay Hotel. Staff demanded I pay twice even though I already paid through Agoda with a confirmation voucher. Spent an hour sorting through the mess with the hotel and Agoda at check out. Breakfast promised in the voucher but hotel does not offer breakfast. Hotel room was dripping whole night with condensation on the ceiling, almost slipped twice until I placed a mat on the floor. Room’s WIFI was weak and almost always dropped. Room was Super cold, it’s thermostat does not work, floor was also cold without any slippers provided. No basic amenities like mineral water. I stayed for two nights but there was no Housekeeping on my second day! Hotel staff said they do not clean the rooms daily. The rubbish in my room piled up. The only consolation was Its good location. I will not stay in this hotel, ever again, no matter what price.
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Date of stay: September 2020Trip type: Travelled as a couple
3 Helpful votes
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PRICE RANGE
USD 54 - USD 134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
robertson quay singapore, robertson quay hotel singapore, hotel robertson quay
LOCATION
SingaporeSingaporeRobertson Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
150
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Frequently Asked Questions about Robertson Quay Hotel
Which popular attractions are close to Robertson Quay Hotel?
Nearby attractions include Singapore River (0.03 km), Fort Canning Park (0.4 km), and Robertson Quay (0.01 km).
What are some of the property amenities at Robertson Quay Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Robertson Quay Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Robertson Quay Hotel?
Yes, parking is available to guests.
What are some restaurants close to Robertson Quay Hotel?
Conveniently located restaurants include Publico Ristorante, Rosso Vino, and The RANCH Steakhouse By ASTONS.
Are there opportunities to exercise at Robertson Quay Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Robertson Quay Hotel?
The staff speaks multiple languages, including English, Chinese, Malay, and Filipino.
Are there any historical sites close to Robertson Quay Hotel?
Many travellers enjoy visiting Battlebox (0.7 km), Fort Siloso (5.0 km), and Emerald Hill (2.0 km).
Does Robertson Quay Hotel have any great views?
Yes, guests often enjoy the river view available here.
Is Robertson Quay Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.