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Orchard Hotel Singapore

AMOMAUSD 139*
View Deal
#69 of 306 Hotels in Singapore
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 163*
USD 139*
Great Deal
USD 148*
USD 163*
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Orchard Hotel Singapore
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3,269 Reviews from our TripAdvisor Community

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Showing 2,813: English reviews
Reviewed 3 November 2015

Room is spacious with good location to eat and shop around. Nice drinking place and clubs around. Most importantly with this rate, you cant find any quality hotel like this on orchard road. Great Stay

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Helpful?
1Thank chrisss1216
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Der chriss1216, Your excellent review of the Orchard Hotel, Singapore is very much appreciated. We thank you for your endorsement of our location, room facilities and services. In the meantime, we shall hope for more opportunities to serve you again in the near future. Warm Regards Delilah Hamid Guest Experience Manager

Jakarta, Indonesia
Reviewed 3 November 2015

Facilities, rooms and service are very nice and if I am on vacation to Singapore again, I will stay back at the Orchard Hotel Singapore. The location is close enough to the MRT and central orchard & Shopping Mall.

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Helpful?
1Thank Ryan R
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Ryan R, Thank you for your excellent review of the Orchard Hotel, Singapore. We are indeed very happy to hear that you had enjoyed our facilities, services and location. Most importantly, we shall look forward to welcome you back on your next visit to Singapore. Warm Regards Delilah Hamid Guest Experience Manager

Reviewed 3 November 2015

Big and cozy hotel, located on Orchard street popular street for shopping and eating. The Botanical garden is in 10 minutes by the walk. good spanish tapas-bar and sushi-bar on first floor.Own restouran is big and rich of internetional dishes. Wifi isn`t free, but registrating your e-mail and entering you room number you can use free several hours a day....

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Helpful?
1Thank Leyla T
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Leyla T, Your wonderful review of the Orchard Hotel is very much appreciated. It is indeed gratifying and rewarding to hear that you had enjoyed your stay experience with us. We shall look forward to serve you again, when your travels bring you to Singapore in the future. Warm Regards Delilah Hamid Guest Experience Manager

Reviewed 2 November 2015

there service is fast and staff is very polite, breakfast buffet is good. strategically located at orchard road where shopping mall and mrt is very near. value for money. thank you for your great service April tun and team!

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Helpful?
1Thank giovanni c
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Giovanni c, Thank you for your excellent review on the TripAdvisor. We are indeed pleased to know that you had enjoyed our buffet breakfast and location. Your wonderful compliment for April and our team is very much appreciated and, will be shared with them. In the meanwhile, we hope for more opportunities to welcome you again. Warm Regards Delilah...

Newcastle, Australia
Reviewed 2 November 2015

I stayed here for a day/night before venturing into Malaysia and then for a few days upon my return after fishing in Malaysia. I planned to chill out before flying out. I found the hotel expensive, and the service at the front counter slow and confused. The staff on the front desk try to assist, however they are bogged down...

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Helpful?
1Thank Morrinmoss
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Morrinmoss, Thank you for your feedback on your recent stay with us. We appreciate your comments and have shared them with the respective Department Managers to make improvements. Please be assured that your experience does not reflect on our usual service standard. Nonetheless, we will definitely review our processes. In the meantime, we hope you will indulge us with...

Brighton, United Kingdom
Reviewed 29 October 2015

We stayed in the hotel for 4 nights and its quite pleasant for a few days or if you don't plan of spending much time in the room. The location is central to shopping areas and the service is helpful and attentive, if a little slow due to the volume of guests. The room and facilities are a little dated...

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Helpful?
1Thank ToolroomKnight
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear ToolroomKNight, Thank you for your review of the Orchard Hotel, Singapore. We are happy that, on the overall you had a pleasant stay with us and you liked our location. In relation to your comments on the rooms, we are presently evaluating a refurbishment program. In the meantime, we hope you will indulge us with more opportunities to serve...

Reviewed 29 October 2015

Just spent five nights here while on holiday in Singapore. Chose this hotel as it was near some places we wanted to visit. Booked a Premier Club Room and was put up on the 13th floor next to the lift. Thought that was nice initially but within a short time realised that the noise from the lift was a massive...

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Helpful?
1Thank Mahendra K
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Mahendra K, Thank you very much for taking the time to pen a review on the TripAdvisor, in relation to your recent stay with us. We are very concerned to learn that you found our room facilities disappointing and, the service attitude at the Chinese Restaurant was not up to your expectation. Your comments have been shared with the...

Singapore, Singapore
Reviewed 29 October 2015

the refurbished rooms are great! a nice & timely improvement for this hotel. Enjoyed the service! room is clean and spacious. the new mall beside the hotel is great, as it has a supermarket and other dining choices. Special mention to the concierge team!

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Helpful?
Thank Lydia A
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Lydia A, We are indeed pleased to hear that you had enjoyed your room, hotel facilities and service from the Team. It is rewarding and gratifying for us. Meanwhile, we shall look forward to more opportunities to welcome you again in the near future. Warm Regards Delilah Hamid Guest Experience Manager

Bangkok, Thailand
Reviewed 27 October 2015

Our Premier Triple room is nice and clean which is big enough for 3. The location is near the Thai Embassy and good for shopping. The bus stop is just around which is convenient to travel by bus or by Hop On/Off bus. The MRT station is only minutes' walk but no problem as both sides of Orchard Road are...

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Helpful?
2Thank DrZhivago1
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Hello DrZhivago1, Thank you for your generous review of the Orchard Hotel, Singapore. It is indeed rewarding and motivating to hear that you were pleased with our rooms, facilities and location. We will most certainly look forward to more opportunities to welcome you back. Warm Regards Delilah Hamid Guest Experience Manager

Reviewed 27 October 2015

The hotel is located at one end of Orchard Road, which is just a short walk to the prime shopping area in Singapore. After check-in when we got to the room, the door would not open. I had to go down to see the receptionist. The key card was reprogrammed, but the door still would not open. We had to...

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Helpful?
3Thank Tom C
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Tom C, We are sorry that you had a rather dissatisfactory stay experience with us. With regards to malfunctioned door and safe, we would like to investigate further into these issue, to prevent recurrence. We will contact you on a separate note for more details, that will help us investigate into the room which you had stayed in. In...

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07/05/2017 08/05/2017
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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Asian, Chinese, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
Hua Ting Steamboat
Hua Ting Steamboat
Cuisines: Chinese
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $180 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Hotwire, Orbitz, Priceline, World Independent Hotel Promotion, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#63 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
85 questions
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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Signature suite, club ”
131justust, 25 Apr 2017 | Read review
“upgrade to premier and ask to be far away from elevator”
Bted, 21 Apr 2017 | Read review
“Signature Suites are as luxurious as you can get and are not expensive at all for what you get.”
LouiseKP, 19 Apr 2017 | Read review
“All rooms are well-insulated from noise.”
thefrances2016, 18 Apr 2017 | Read review
“Ask to be away from the road.”
CWorthy-Crew, 18 Apr 2017 | Read review
5 of 5
AMOMA
USD 139* /night
View Deal
Booking.comUSD 148
Expedia.comUSD 163
TripAdvisorUSD 148
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*Disclaimer
Prices are for 1 room, 2 adults
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