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Orchard Hotel Singapore

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Traveller (1318)
Room & Suite (965)
Dining (194)
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Overview
  • Excellent41%
  • Very good38%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“claymore wing”(55 reviews)
“signature club”(52 reviews)
“hua ting”(43 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,945)
There are newer reviews for Orchard Hotel Singapore
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3,417 results
Traveller rating
1,412
1,260
526
133
86
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1,412
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526
133
86
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All reviewsclaymore wingsignature clubhua tingsignature roomhospitality roombotanical gardensthe club loungepremier roombusy hotelnoodlesbusiness tripan upgradeduty managerchecking inbuffet breakfastbus stoplate check
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801 - 805 of 3,417 reviews
Reviewed 10 January 2017

I have chosen this hotel since it is close to the business partner (designers) My wife and I were there once for a short holiday and stopover in Singapore. The hotel upgraded me to a bigger room. The location is good for the busy Orchard...More

Thank Fae_55
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 11 January 2017

Dear Fae_55 Thank you for taking time to give us feedback on your recent stay with The Orchard Hotel Singapore. We are glad to hear that you had a pleasant arrival experience, and that you had enjoyed our food and facilities. We look forward to...More

A TripAdvisor Member
42
Reviewed 10 January 2017 via mobile

Singapore as a city has the best customer service as well as being the best run city in the world. This hotel did certainly not disappoint - We had a free upgrade to a king room and it was amazing. It was also a great...More

1  Thank A TripAdvisor Member
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 11 January 2017

Dear Sir/Madame Thank you very much for your excellent review! We are very glad to hear that we were able to make you feel welcome and comfortable. This is absolutely the way we would like our guests to feel when they are staying with us,...More

Reviewed 10 January 2017

We stayed here for 2 nights to make the most of Orchard Road and surrounds. This hotel is very well presented & nice. Good location at the further end of Orchard Road. We chose not to have the breakfast buffet as the likes of Starbucks...More

Thank Vc6535
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 11 January 2017

Dear Vc6535 Thank you for leaving us a review. We are delighted to hear that you had a pleasant stay with us, and that you found us well-located and convenient. We are eager to welcome you back in the near future! Warm regards Delilah Hamid...More

A TripAdvisor Member
21
Reviewed 9 January 2017 via mobile

We had an enjoyable stay at Orchard Hotel during our staycation. We got upgraded to a premier room and also given a cake and card for our anniversary (how lovely!). The check-in/out was hassle-free. Shoko-san and the other staff members were very hospitable. Lobby always...More

1  Thank A TripAdvisor Member
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 11 January 2017

Dear Sir/Madame, Thank you very much for your excellent review! It was our pleasure to have been able to create memorable stay for you as our way of showing our gratitude for having chosen to celebrate your special day with us. We do appreciate you...More

Reviewed 7 January 2017

The hotel is located to the night life district of Singapore. As the hotel found out from its sister venue in Patong that we were on a Honey Moon, we were upgraded to a nicer room. The hotel is very comfortable and clean, which really...More

1  Thank Adrien C
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 9 January 2017

Dear Adien C, Your fantastic feedback is very much appreciated. It is indeed rewarding and motivating for us all. We shall all look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 142 - USD 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Singapore
#31 Business Hotel in Singapore
#39 Family Hotel in Singapore
#82 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 142 - USD 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Singapore
#31 Business Hotel in Singapore
#39 Family Hotel in Singapore
#82 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1318)
Room & Suite (965)
Dining (194)
Pool & Beach (64)
Amenities (83)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
Questions & Answers
Ask a question
2nasus
5 April 2018|
AnswerShow all 2 answers
Response from Delilah_Hamid | Property representative |
Hello 2nanus, Please view your personal mail. I have replied with the email address. Warm Regards Delilah Hamid Club Manager
0
Votes
Sh33z
25 March 2018|
AnswerShow all 3 answers
Response from Delilah_Hamid | Property representative |
Dear Sh33z, Thank you for your enquiry. If you will inform us in advance, we will be happy to prepare Halal Bento breakfast for during stay. Warm Regards Delilah Hamid Club Manager The Orchard Hotel
0
Votes
mikefrombromsgrove
18 March 2018|
AnswerShow all 5 answers
Response from bomber723jb | Reviewed this property |
That's about right. SGD 12 - 15.
1
Vote
Room Tips
"All rooms look good, floors optional, hardly in your room, plenty to see"
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"Choose carefully your room and if you have an issue, look for miss Nargis Ismail. Thank you !"
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"Higher floors with city view"
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"go for the signature rooms"
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