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Orchard Hotel Singapore

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#61 of 308 Hotels in Singapore
Certificate of Excellence
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3,000 Reviews from our TripAdvisor Community

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Showing 2,575: English reviews
Irvine
Reviewed yesterday NEWvia mobile

We picked this hotel based on previous great reviews for a post cruise stay in Singapore. We were delighted with the hotel. We arrived so early [10:30am} I was sure we would have to check our luggage and return later. I was astounded that the young man checking us in not only had a room ready, he also upgraded our...

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Helpful?
Thank Kathy B
Toronto, Canada
Reviewed 2 days ago NEW

With our two young children, we stayed at this hotel during a business trip in November 2016; Great amenities, excellent pool, comfortable rooms. The staff were always courteous and helpful. The bar and the buffet lunch are definitely on the pricey side, even for Singapore, but there are lots of great alternatives within short walking distance.

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Helpful?
Thank RufusSpinone
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear RufuSpinone, Thank you for your excellent review on The Orchard Hotel Singapore. We are delighted that your family and you had enjoyed your stay with us. Please be assured that our F&B pricing are comparable to the other hotels' outlets within the vicinity. Nevertheless, we hope for indulgence of your continued support. Warm Regards Delilah Hamid Guest Experience Manager

Yarm, United Kingdom
Reviewed 3 days ago NEW

Really nice hotel staff very pleasant and work hard to achieve a pleasant stay .Big shock in the bar £84 for 6 pints of beer the beer tasted wonderful as we got in late after a long flight and it was 30c outside

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Helpful?
Thank johnbouy65
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear johnbouy65, Thank you for your excellent review on The Orchard Hotel Singapore. Your gracious compliments for the Team is indeed rewarding and motivating. It will be our pleasure to look forward to more opportunities to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

Reviewed 5 days ago NEWvia mobile

I stayed there for 2 nights. This hotel has strong Chinese touch. Hotel is clean and neat. For me this hotel is comfortable to stay. And one thing, I love the interior... it's just unique Chinese style and very good lighting in the room.

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Helpful?
Thank Darpito
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Darpito, Thank you for your excellent review on The Orchard Hotel Singapore. We are indeed delighted that you had appreciated the Oriental touch of our hotel rooms. It will be our pleasure to look forward to more opportunities to welcome you again. Warm Regards Delilah Hamid Guest Experience Manager

Skelleftea, Sweden
Reviewed 6 days ago NEW

We stayed here for three nights. The location was perfect for us. Close to MRT and bus stop for hop on-hop off bus. Close to the fantastic Botanic Garden (quite close for a walk) but we took a taxi because it was very cheap. The breakfast was excellent and the room had everything you can ask for. Actually we can't...

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Helpful?
Thank Carl-Erik L
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Carl-Erik L, Thank you for your excellent review on The Orchard Hotel Singapore. We are delighted that you had enjoyed our location, facilities and services. Importantly that you had a comfortable stay experience. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

DC
Reviewed 6 days ago NEW

Last time I was upgraded to a suite - - and it was truly special. This time I was put in a regular room - and it was pretty unspecial. No big surprise with that. Room was pretty basic, but clean, quiet, and everything worked. Breakfast was a bit disappointing. Noodle soup was good, but bakery items, fruits and juices...

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Helpful?
Thank rbrech
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear rbrech Please accept our sincere gratitude for your loyalty, and we thank you very much for taking your time to give us a review on your recent stay with us. We truly value your comments about our rooms, and take special notice of your feedback on your Breakfast experience. I will be sharing your review with the relevant department...

Barry, United Kingdom
Reviewed 1 week ago

stayed here for 2 days prior and 2 days post on our 2 week cruise on celebrity around south china sea. We really looked forward to coming back after a disappointing cruise! the staff were outstanding and could not do enough for you. We have been to 35 hotels abroad and find this hotel one of the best. The rooms...

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Helpful?
Thank pburb
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear pburb, Thank you very much for your generous compliments on the staff and myself. We really appreciate your comments on being escorted to your room, and recognized by our staff at the Premier Club Lounge upon your return. We try our best to achieve this level of service, and I am glad that we have been successful with you....

Calgary, Canada
Reviewed 1 week ago via mobile

We stayed one more night in Singapore after our 21 days Asia cruise. This hotel is centrally located in downtown Singapore on the famous Orchard Road. Easy access to most tourist attractions and shopping. The hotel staff were friendly and happy. The room is spacious and clean. The buffets breakfast was good and has a variety of selections.

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Helpful?
Thank Peterwk99
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Peterwk99, Thank you for your excellent feedback on your recent stay with us. We are delighted that you had enjoyed our location, facilities and services. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

Leatherhead, United Kingdom
Reviewed 1 week ago

We'd asked for a premier room, and the cost was high, so we were a bit disappointed that this room was as small as it was and that the furniture and decor also need an update. You don't get access to the club either with a premier room. The restaurant was extremely busy for breakfasts and they couldn't keep up...

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Helpful?
Thank Arctophile28
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Arctophile28, Thank you for your review on The Orchard Hotel Singapore. We are sorry that our room did meet your expectation. In the order to enjoy the Club benefits and access to the Club Lounge, one has to book the Premier Club Room. Alternatively, guests from other room category may request for access to the Club Lounge, to enjoy...

Christchurch, New Zealand
Reviewed 1 week ago

Hotel situated well for the Orchard Road shopping. Very very busy hotel which was very noisy in the entrance level of the hotel. Room was of a good size and clean, very comfortable bed. Pool looked really nice with outdoor loungers to relax on. Breakfast choices good but so noisy and busy - felt like I was in rush hour...

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Helpful?
Thank stenedy
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear stenedy, Thank you for your excellent review on The TripAdvisor. We are delighted that you had enjoyed our location, facilities and services. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $172 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, World Independent Hotel Promotion, Priceline, Travelocity, Agoda and Odigeo so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#56 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
62 questions
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4 months ago

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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mini bar very expensive bring some duty frees in with you 😎”
 of 5 bubbles johnbouy65, 6 Dec 2016 | Read review
“Room 921 in the tower behind the reception desk. No view.”
 of 5 bubbles rbrech, 3 Dec 2016 | Read review
“Request pool view as the rooms are likely to be quieter than those which face Orchard Towers.”
 of 5 bubbles John_sg0107, 28 Nov 2016 | Read review
“Avoid rooms # 31 on each floor (elevator is behind the wall)”
  • Moldy bathroom wall
  • Bathroom
  • Hairdryer
  • Mini bar
  • Room
  • Bathroom
  • Room
  • Bathroom
 of 5 bubbles komsAustralia, 18 Nov 2016 | Read review
“Club Rooms are always good value!”
 of 5 bubbles deedee88, 17 Nov 2016 | Read review
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