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Orchard Hotel Singapore

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#61 of 309 Hotels in Singapore
Certificate of Excellence
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2,995 Reviews from our TripAdvisor Community

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Showing 2,570: English reviews
DC
Level Contributor
143 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed yesterday NEW

Last time I was upgraded to a suite - - and it was truly special. This time I was put in a regular room - and it was pretty unspecial. No big surprise with that. Room was pretty basic, but clean, quiet, and everything worked. Breakfast was a bit disappointing. Noodle soup was good, but bakery items, fruits and juices... More 

Helpful?
Thank rbrech
Barry, United Kingdom
2 reviews
Reviewed 2 days ago NEW

stayed here for 2 days prior and 2 days post on our 2 week cruise on celebrity around south china sea. We really looked forward to coming back after a disappointing cruise! the staff were outstanding and could not do enough for you. We have been to 35 hotels abroad and find this hotel one of the best. The rooms... More 

Helpful?
Thank pburb
Calgary, Canada
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 days ago NEW via mobile

We stayed one more night in Singapore after our 21 days Asia cruise. This hotel is centrally located in downtown Singapore on the famous Orchard Road. Easy access to most tourist attractions and shopping. The hotel staff were friendly and happy. The room is spacious and clean. The buffets breakfast was good and has a variety of selections.

Helpful?
Thank Peterwk99
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Peterwk99, Thank you for your excellent feedback on your recent stay with us. We are delighted that you had enjoyed our location, facilities and services. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager More 

Leatherhead, United Kingdom
Level Contributor
184 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 5 days ago NEW

We'd asked for a premier room, and the cost was high, so we were a bit disappointed that this room was as small as it was and that the furniture and decor also need an update. You don't get access to the club either with a premier room. The restaurant was extremely busy for breakfasts and they couldn't keep up... More 

Helpful?
Thank Arctophile28
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Arctophile28, Thank you for your review on The Orchard Hotel Singapore. We are sorry that our room did meet your expectation. In the order to enjoy the Club benefits and access to the Club Lounge, one has to book the Premier Club Room. Alternatively, guests from other room category may request for access to the Club Lounge, to enjoy... More 

Christchurch, New Zealand
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 days ago NEW

Hotel situated well for the Orchard Road shopping. Very very busy hotel which was very noisy in the entrance level of the hotel. Room was of a good size and clean, very comfortable bed. Pool looked really nice with outdoor loungers to relax on. Breakfast choices good but so noisy and busy - felt like I was in rush hour... More 

Helpful?
Thank stenedy
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear stenedy, Thank you for your excellent review on The TripAdvisor. We are delighted that you had enjoyed our location, facilities and services. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager More 

New Delhi, India
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

A nice hotel very close to shopping district. Room was spacious and well furnished. Staff was good, courteous and very efficient. the surrounding area is very good and always a pleasure to walk around. I always prefer subway/MRT but the station is about 10 minutes walk away. Cabs are the easiest mode of transport. Breakfast area was quite occupied every... More 

Helpful?
Thank SNA85
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear SNA85, Thank you for your excellent review rating on The Orchard Hotel Singapore. We are very glad to know that, on the overall you had a pleasant and comfortable stay experience. In the meantime, we shall look forward to serve you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager More 

key west
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

This is my second trip through Singapore and since my company is paying I tried a different hotel as well. This time was the Orchard Hotel. Check-in was fast and easy even at 2 in the morning. The room was nice but the bathroom was a little dated and needs refurbishment. That was until the second night. Around midnight, for... More 

Helpful?
Thank osterhaus
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear osterhaus, Thank you for your feedback on your recent stay with us. We are very sorry for the inconvenience caused by the leakage of the air-conditioner drainage pipe. Nonetheless, we trust you had a more comfortable stay after a change of room. You may like to know that this issue has since been rectified. And, we are presently evaluating... More 

Singapore, Singapore
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 days ago NEW

I travel to Singapore regularly to visit my family and have always stayed at the orchard hotel each time I visit. I have just had a 9 night stay in the hotel (18th November till 27th November) staying in a premier room. The rooms are spacious, comfortable and very clean which is one of the reasons why I like this... More 

Helpful?
Thank John_sg0107
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear John_sg0107, Thank you for your feedback on your recent stay experience. Firstly, we would like to thank you for your loyalty. It is a pleasure to know that, on the overall you had liked our facilities, location and services. Your comments related to the poolside umbrellas and the services at the Café have been shared with the relevant Departmental... More 

Dededo, Guam
1 review
Reviewed 1 week ago NEW

My husband and I stayed here for our honeymoon and had an excellent time!! The staff in their VIP Liunge was awesome!! Very helpful and friendly! Hi, Hur(sorry for misspelling)and Sara!! Beautiful Property!

Review collected in partnership with this hotel

Helpful?
Thank bsaigon1971
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear bsaigon1971, Thank you for your excellent review on The Orchard Hotel Singapore. It is indeed rewarding and motivating for us all. Your special mention of the Premier Club Lounge team will be shared with them, especially Humairah and Sara. In the meantime, it will be our pleasure to look forward to welcome you again, in not too distant future.... More 

Bratislava, Slovakia
1 review
Reviewed 1 week ago

club room was a good choice. big room, very good service, smart phone with city guide was a great help to get around. perfect location. negatives: there was a bad stink in the bathroom. they charge 10% for service everyday, so it got very expensive

Review collected in partnership with this hotel

Helpful?
Thank renata007

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $178 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Travelocity, Agoda, World Independent Hotel Promotion and Priceline so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#56 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
62 questions
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4 months ago

See all questions (62)

Questions? Get answers from Orchard Hotel Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 921 in the tower behind the reception desk. No view.”
 of 5 bubbles rbrech, 3 Dec 2016 | Read review
“Request pool view as the rooms are likely to be quieter than those which face Orchard Towers.”
 of 5 bubbles John_sg0107, 28 Nov 2016 | Read review
“Avoid rooms # 31 on each floor (elevator is behind the wall)”
  • Moldy bathroom wall
  • Bathroom
  • Hairdryer
  • Mini bar
  • Room
  • Bathroom
  • Room
  • Bathroom
 of 5 bubbles komsAustralia, 18 Nov 2016 | Read review
“Club Rooms are always good value!”
 of 5 bubbles deedee88, 17 Nov 2016 | Read review
“Book early and if you're lucky enough you might be upgraded.”
 of 5 bubbles jennylynjoyb, 10 Nov 2016 | Read review
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