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Orchard Hotel Singapore

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#68 of 306 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Orchard Hotel Singapore
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3,256 Reviews from our TripAdvisor Community

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Los Angeles, California
Reviewed yesterday NEW

My mom and I stayed here for 3 nights during our trip to Singapore. The hotel is centrally located at the end of Orchard Road, where the ION mall and other shopping places were just a quick 8 minute walk away. Upon checking in, the front desk gentlemen who assisted us was so friendly and nice and placed us in...

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Helpful?
Thank drKmDnh
Scarborough, yorkshire
Reviewed 2 days ago NEWvia mobile

Stayed here for 2 nights en route to Vietnam, arriving mid morning after a 12 1/2 hour flight from the UK we really wanted a shower and freshen up before Venturing into the city. Check in was slow having to queue what seemed to be a good 30 minutes. Our agent had booked a basic double room and we were...

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Thank Merc9SLK
Reviewed 3 days ago NEWvia mobile

We booked a deluxe room for 6 nights at the orchard hotel and were delighted by the comfort, ease and value for money. We received a mobile phone along with our room that provided free internet access, and free national and international phone calls (limited to a select number of countries) within and outside the hotel venue! This was an...

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Helpful?
Thank Wolfgang L
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

Stayed here for three nights and excellent base for Singapore . Orchard road for shopping is right there and MRT easy access to get around . The staff were great and arranged a beautiful birthday cake for my partners 40th birthday which was delicious. Thank you once again .Beautiful rooms , fast wifi and excellent shower pressure in the rooms...

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Thank FrugalFlashpacker
Hanoi, Ha Noi, Vietnam
Reviewed 4 days ago NEW

If you want prime location for walking to shopping paradise Orchard road this is is a good option. If you need a prime service in luxury, modern and hospitality: Not recommended The hotel connects to Orchard tower with 1 side face to Orchard road, really convenience to walk around. Room is quite old. Staffs advises are not consistency and always...

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Thank Hạnh B
Perth,Australia
Reviewed 4 days ago NEW

Enjoyed our 5 night stay last week. Location is very good. Breakfast great choices and staff pleasant. Paid to updgare to premier room, glad we did as this still wasnt very big and bathroom was quite small. Bathroom grout and door were quite dirty. Didnt sleep the first night as the room was right next to the lift so noisey....

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Helpful?
Thank Bted
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Bted, Thank you for your feedback on The Orchard Hotel Singapore. We are glad that on that, on the overall you had enjoyed your stay. Your comments on the bathroom have been noted and shared with the relevant department for remedial action. With the safety of our guests as a priority, we discourage swimming in the pool when there...

Reviewed 5 days ago NEWvia mobile

We arrived at few days ago and nobody informed us we would have to pay a safety change via credit card. That's okay I just hope no unnecessary charges will be debited like in some reviews I've seen here. I've also seen people here have been given anniversary cakes etc. But nothing has been given to us and being on...

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Helpful?
Thank TalithaAppadu
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

DearTalithaAppadu, Thank you for your review on your stay at The Orchard Hotel Singapore. Please allow us to clarify that it is a policy for most hotels, to request for a deposit to guarantee incidental charges. This deposit may either be in cash or pre-authorization on your credit card. At the end of your stay, if there are no additional...

Wellington, New Zealand
Reviewed 6 days ago NEW

We stayed in a Signature suite and it was outstanding. Spacious and luxurious with every comfort you could ask for. It felt like being in an apartment and we had access to the lounge for breakfast , evening drinks/canapes and afternoon tea. We didn't use any other restaurants since we got everything up in the lounge. The pool at this...

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Helpful?
Thank LouiseKP
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear LouiseKP, Thank you very much for your fantastic review on The Orchard Hotel Singapore. We are delighted that you had enjoyed our location, facilities and services. It will be our pleasure to look forward to more opportunities to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

Adelaide, Australia
Reviewed 6 days ago NEWvia mobile

This hotel has it all. Great service, great facilities right where you want to be. The concierge gave great advice and recommendations. Dempsey hill for dinner is a must and Chinatown at night is awesome too. This hotel is first class.

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1Thank Trishalishcious
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Trishalishcious, Thank you for your raving review on The Orchard Hotel Singapore. It is indeed rewarding and motivating for all of us. It will be our pleasure to look forward to more opportunities to welcome you again. Warm Regards Delilah Hamid Guest Experience Manager

Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

Recently stayed here for work and found the hotel ok however, upon checking out I questioned the charges and was advised it would be reviewed and fixed up as the price charged was not at all what was quoted. I contacted the hotel several times afterwards and was advised they were investigating but I am still yet to hear back...

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Helpful?
Thank clintwhiteley
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear clintwhiteley, Thank you for your feedback on your recent stay at The Orchard hotel Singapore. We are sorry that the issue was poorly handled. At this point, we trust our Reservations Department have reverted to you with an appropriate clarification and copy of the invoices. Please be assured that this does not reflect on our usual service standard. We...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Asian, Chinese, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
Hua Ting Steamboat
Hua Ting Steamboat
Cuisines: Chinese
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $177 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, World Independent Hotel Promotion, Travelocity, Booking.com, Hotwire, Agoda, Cancelon, getaroom.com, TripOnline SA and Evoline ltd so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#62 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
83 questions
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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to premier and ask to be far away from elevator”
Bted, 21 Apr 2017 | Read review
“Signature Suites are as luxurious as you can get and are not expensive at all for what you get.”
LouiseKP, 19 Apr 2017 | Read review
“All rooms are well-insulated from noise.”
thefrances2016, 18 Apr 2017 | Read review
“Ask to be away from the road.”
CWorthy-Crew, 18 Apr 2017 | Read review
“If you can afford it, go for a Signature room!”
andrewt593, 16 Apr 2017 | Read review
5 of 5