Concorde Hotel Singapore
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Concorde Hotel Singapore

100 Orchard Road Concorde Hotel And Shopping Mall, Singapore 238840 Singapore
Bathroom
Traveller (1155)
view from corridor
Room & Suite (324)
Concorde Hotel Singapore
Videos (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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AU$243
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About

4.0
#112 of 343 hotels in Singapore
4.6 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
An internationally renowned business hotel in Singapore. Strategically & conveniently located on Orchard Road, Concorde Hotel Singapore is just minutes away from places of interests such as Suntec City, Gardens by the Bay & Chinatown. The hotel’s 407 rooms & suites have been thoughtfully designed to meet business & leisure travellers’ needs. As a SG Clean certified hotel, our premises are cleaned and sanitized frequently, our hosts are healthy and our hotel spaces have been officially inspected and certified clean. All guestrooms are equipped with work areas & other modern amenities including Free Wi-Fi connectivity to ensure guests a comfortable stay. For unforgettable dining experiences, embark on a gastronomic journey, where the extensive menus will spoil diners with a wide variety & interesting mix of Local & Western cuisine. Be it a seminar, banquet, workshop, gala dinner, birthday, wedding, family reunion, dinner & dance or a business meeting, we can offer unparalleled meeting and event facilities catered to your requests. Just 5 mins away from Dhoby Ghaut & Somerset MRT stations, & 25 mins away from Changi Airport by car or taxi.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children's playground
Kids pool
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Vending machine
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, Chinese, Japanese, Korean and 2 more
Hotel links
Special Price:Advance Purchase: 20% off room rate

Location

100 Orchard Road Concorde Hotel And Shopping Mall, Singapore 238840 Singapore
4,700Reviews71Q+A100Room tips

Reviews
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Detailed Reviews
515roshan wrote a review Jan 2024
Pietermaritzburg, South Africa2 contributions
Hotel's Favourite
5.0 of 5 bubbles
A very comfortable room with excellent amenities. The bathroom was properly fitted and lovely to use. Good shower pressure and nice clean toilets and basin. The staff were exceptionally friendly and professional. The breakfasts were varied and tasty. The location of the hotel was perfect for getting to all parts of Singapore. It is located in Orchard Road which has an array of malls and a plethora of varied shops to eat at. It is also located at a bus stop and within 200m of the Metro Rail. A prefect place to stay at.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Carry an umbrella in December
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHS Response, General Manager at Concorde Hotel Singapore
Responded 14 Jan 2024
Dear 515roshan, thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our room comfortable, with the amenities and bathroom met your expectations. It's wonderful to know that our host's friendliness and professionalism, as well as the varied breakfast options, added to your overall satisfaction. Additionally, we are pleased that our strategic location on Orchard Road, with easy access to public transportation, contributed to making your stay perfect. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the near future.
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TML_260 wrote a review Mar 2020
Kampong Serusup, Brunei Darussalam50 contributions39 helpful votes
4.0 of 5 bubbles
Love the location. Been here several times. My only gripe this time is I was unable to get the room i wanted despite booking and paying for it well in advance. No info was also given on the unavailability too. The staff were wonderful though. It seems that there is no longer a Handy Phone given with the rooms as the staff explained that the contract with the provider is over. Housekeeping still needs to be upgraded as they need to be informed to clean out the balcony if you get a room with a balcony as they will neglect to clean it if not told to do so. Other than that, the location is excellent and the availability of food is close by with Plaza Singapura being one stop away using the bus. All in all will still choose to stay there but better amenities would be much appreciated
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Review collected in partnership with this hotel
Date of stay: February 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chs-response, General Manager at Concorde Hotel Singapore
Responded 5 Mar 2020
Dear TML_260, Thank you for sharing your experience with us on Trip Advisor! We are certainly delighted to know that you had a comfortable stay with us and enjoyed in particular our hotel's prime location on Orchard Road with easy access to public transportation and a myriad of malls. However, we would like to apologise that you were not accorded your desired room during your stay due to a section of rooms being closed off for technical maintenance. Nevertheless, we have registered your preferred room type into your guest profile for your future stay with us. We have also highlighted your feedback regarding the cleanliness of the balcony to the housekeeping department head for review and training will be provided where necessary. Rest assured that your feedback is important to us as we continually strive to maintain the highest possible standards of comfort and experience for all our guests. It is a pleasure to have you with us and we look forward to welcoming you back again in the near future. Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions. You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits. Once again, thank you for your feedback and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future. Always at your service Karl L Muir General Manager
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mark t wrote a review July 2022
Bunbury, Australia126 contributions103 helpful votes
4.0 of 5 bubbles
We stayed for three nights in a premier suite. Now, I'm not going to sugar coat it, but to be honest, the room was a little bit tired and could do with some renovations. However, i think currently, the hotel industry worldwide, needs to have our sympathies. The global pandemic has hit it hard, and until hotel capacities are back to normal, I think it is fair to expect the ball to be dropped for a while. It was nothing major, just things like a slight damp smell, and some minor damage to fixtures and fittings. The big issue for me was the noise. The soundproofing was terrible and every noise from the street below sounded like it was in the room. It did make for a poor nights sleep. The bed was very comfortable, and the air-conditioning worked fine. Rooms are cleaned every three days as an environmental initiative, which I wholeheartedly welcome. This is a commendable move from the hotel, and quite brave as it leaves them open to reviews like the previous one to this. I would like to point out that if we needed fresh towels or bed linen, the hotel were happy to oblige.
Our room rate included free mini bar items, so beer ,wine and snacks were free and replenished daily, although we did have to request this. Water was also supplied.
Breakfast was adequate, with all the usual choices one would expect. One criticism was the bacon was cold!
The staff serving breakfast were a breath of fresh air, this is where the Concorde really excels. We were greeted every morning with huge smiles and friendly banter. The staff really know how to make their guest feel like VIP's.
We also had snacks and two hours of free drinks as part of our deal every night. The premier lounge is currently closed for refurbishment, but a small lounge has been set up by the bar in the Spices restaurant, this was really nice. We had a great evening there, with delicious snacks and free flowing drink. Again the staff really made the night for us and readily topped up our drink glasses without any prompting. In summary, a little bit of time and money needs to be spent on some refurbs. The staff are incredible and really made our stay special. Thank you Concorde for a pleasant stay.
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Date of stay: July 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: If you like to drink, the premier suites and rooms are very good value!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Concorde Hotel Singapore
Responded 20 July 2022
Thank-you for taking the time to write such a detailed and encouraging review for our hotel. We are glad to hear that you are highly impressed with the service from our restaurant hosts. Your compliments have been shared with them, much to their delight. We have forwarded your feedback about the damp smell and sound proofing in the room to our engineering department for their review. Nonetheless, we are so happy to hear that you support our initiative to take on our "CHS Green Promises" commitment to reduce our carbon and environmental footprints. We sincerely look forward to welcoming and serving you again at our hotel in the near future.
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JeffTsw8888 wrote a review Jan 2020
1 contribution2 helpful votes
1.0 of 5 bubbles
Concorde hotel singapore - worst hotel.
do not stay in this hotel.
overall hotel service is the worst I experienced with irresponsible house keeping, breakfast, customer service. room was unclean and cleaner was rude.
restaurant all staffs impolite and unhappy.
Reuse unclean toilet towels, use to wipe floors. Used floor mat towels were refold back, not replaced.
breakfast everyday same menu which doesn't even meet 4 star quality. (Should be under 1 star).
Staff came into our room using his card while we were in without knocking. Not secure.
what the management can do is just to say "apologize".
Nothing can do to resolve.
DISAPPOINTED. Yet you call yourself a 4 star hotel. 👎
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chs-response, General Manager at Concorde Hotel Singapore
Responded 28 Jan 2020
Dear JeffTsw8888, Thank you for sharing your feedback with us on Trip Advisor. We would like to share that our hotel do have a computerised housekeeping log system which tracks our attendants cleaning and maintenance activities. From our understanding, our host entered your room without knocking only because your room door was left ajar. Additionally, based on information retrieved from our logs; our hosts did change the bath mats for all your 3 rooms daily. Whilst we understand and accept your honest feedback, we also regret that you particularly feel aggrieved that your request for daily complimentary breakfast for your family members was not conceded. Just a gentle reminder that our hosts have actually already accorded you 50% discount on breakfast for your family members. Nonetheless, we do hope that you had a pleasant time exploring Singapore with your family.. Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions. You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits. Once again, thank you for your feedback and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future. Always at your service Karl L Muir General Manager Concorde Hotel Singapore
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Rishi Gupta wrote a review Aug 2022
New Delhi, India38 contributions26 helpful votes
1.0 of 5 bubbles
The hotel is fantastically aweful. They have not left a scope of being rude, impractical , emotionless.
Highly disappointed with the hotel services, staff behaviour, chef at the Spices Restaurant, house keeping staff, phone operator…and I can count on.
We have been calling the hotel to request early check as we were travelling with a baby, but no emotions they won’t budge and a very rude straight line reply on the phone.
During check in, they asked us to wait, we reached at 745am to hotel, but we’re given our 1st room out of 3 at 10:30am, for the other rooms I kept on asking at the reception again n again but the guy over there was so rude you would slap him for giving such a reply. I again went and at 12:30 1 lady gives me the keys and to my surprise it’s the next door room. The point to notice is they have a reason that room still not checked out by other guest, but since I was in side room the room was not cleaned since we were on our room floor so clearly it was empty since we were checked in. So a clear lies on our faces.

Now the hotel decides to GO GREEN, for which there is no information anywhere on the booking portals. Also when I enquired at the reception about this they said there is page on website with this information. You can hardly find that. It’s like finding a clause when you buy an insurance.

On top of that, there were ants in the room because of this policy obviously there must have been food left and so in hygienic to stay in an un cleaned room. Why to pay so much extra. The prices are similar to all other hotels nearby. This is a cheap formula to save on money that’s it. They won’t even change your bed sheets in 3 days. Change of towels also request 3-4 times, ask for water bottle and the operator would reply like I asked for her kidneys.

Overall a pathetic experience. Would never recommend such a hotel for anyone. Why pay so much when there is not service. Better to stay at an air bnb than this.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Avoid booking at this hotel, they are cheating you
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amanda Low, General Manager at Concorde Hotel Singapore
Responded 17 Aug 2022
Dear rgupta89, thank you for taking the time to write this review. We regret to hear that the services provided by our Hosts were not up to your satisfaction. We seek your understanding that our check-in time is at 2pm and early check-ins are subjected to availability. For guaranteed early check-in, it is recommended that guests book for the night prior to arrival. From our internal phone log, our reservations team did offer you an early check-in rate, but it would appear that you decided to decline that option. We would like to share that our hotel has embarked on a "CHS Green Promise" commitment to reduce our carbon and environmental footprints hence we now only clean rooms once every 3 nights stay from the night of check in. However change of bath towels and replenishing of bottled water are available upon request. More information on Green promises can be found on our website. Rest assured that your feedback has been highlighted to the respective department heads and training will be provided where necessary to improve our service standards. Your feedback is important to us as we strive to maintain the highest possible standards of comfort and experience to our guests. We wish you happy and safe travels and do hope that there will be a chance to serve you again in the near future.
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NessiChef wrote a review Jan 2020
3 contributions11 helpful votes
5.0 of 5 bubbles
This is my second stay with you and I must say that I am very impressed with the quality of your hotel in Singapore. I did in the past many different luxury hotel like Shangril la, Regent, Four seasons, Mandarin Oriental... in Singapore, Kuala Lumpur, Bali... and I was very disappointed each time with the service and so on, but the Concorde in Singapore really surpass my expectation. In one word, EXCELLENT. My husband and I also were having our buffet dinner at Spices every night during our stay and each time we were very satisfied by the food, the very efficient service. Here again one word for Spices cafe: PERFECT. And one more thing, the Housekeeping compare to other hotel, is really efficient and keep an eyes on every aspect of the hygiene of the room.
Now one thing gives me a problem, this concerns your Premier club, in fact I never received my invoice in email format that I requested when I checked out. I was served by Cherry and it seems that each time she was answering yes yes yes when we asking something during check out but most probably understanding nothing. She was just smiling but no efficiency at all. Very strange that a staff in Premier Club does not understand proper English. So far this is the only staff in Premier Club (Cherry) that act like this. All the other staff were efficient on other request.
We hope that this will stay this way as we definitely plan to come back soon.
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Review collected in partnership with this hotel
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chs-response, General Manager at Concorde Hotel Singapore
Responded 14 Jan 2020
Dear NessiChef, Thank you for sharing your amazing experience with us on Trip Advisor! It is always encouraging to know that our guests, especially returning ones like yourself were left highly satisfied with their stay at our hotel. It is our great pleasure to know that you had an amazing recent stay and enjoyed in particular our delectable food offerings from Spices Cafe and the impeccable service provided by our hosts, especially the housekeeping team. We have since highlighted your feedback regarding the host from Premier Lounge to the front office department head for review and training will be provided where necessary. Rest assured that your feedback is important to us as we continually strive to maintain the highest possible standards of comfort and experience for all our guests. Thank you for choosing Concorde Hotel Singapore as your preferred choice of accommodation and we look forward to seeing you again soon! Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions. You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits. Once again, thank you for your compliments and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future. Always at your service Karl L Muir General Manager Concorde Hotel Singapore
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ChunChunMaru wrote a review Sept 2022
Oslo, Norway440 contributions99 helpful votes
4.0 of 5 bubbles
I rate this 4 but its actually more 3.5 stars. A lot is good with this hotel but there are a few drawbacks that for some may be a showstopper. The hotel is old and is showing wear but its still clean and well kept. The staff is nice and helpfull. The best part with this hotel is the location. It's located between two mrt stations and is in walking distance to the heart of Orchard road. Its only 300 m two Douby Ghaut station which gives you direct access to 3 of the main lines that tourists will use. The yellow line wilkl take you down to Marina Bay, the pruple will take you to Sentosa Entrance, Chinatown, Little India, Clarke Quay etc and the red will take you to Orchards and Mandai Parks (altho I recommend going by taxi). It also only 1-2 stops away to change to the green and blue line. ALso the Plaza Singapura above Douby Ghout is a nice mall with lots of eating options and a huge super market. Everything you need within 300 m from the hotel. And the other direction will put you right into Orchard Road with all the that street can offer. So everything sound good right? Well there is a few drawbacks. First the water is really weird in the hotel. IT can tak up to 5 mintues before you get hot water running and when ti happens its really hot. And adjusting the water temp doesnt ahppen instantly but lags so you will take either a cold shower or a very hot shower. The same happens with the sink. The hotel also doenst make up your room more than every 3 days even if you hang a "please make up room" sign at the door. This isnt necessary an issue but there is little to no airflow in the bathroom so wet towels doesnt dry over night. This means the towels are still wet when you use them again and contsant wet towles is a breeding ground for germs. The toilettes are also very weird as they doesnt flush properly. Many times you have to flush 2-4 times just to get every thing int he bowl go down the pipes.
However the biggest issue is the internet connection. While the wifi keeps astable coinnection to your devices the speed is very slow. Forget about trying to have team meeting and if you want to stream a series then jsut forget about it. Max speed I got out of it was 4.68 mbps but the speed was going up and down between 1.5 mbps-4.68 mbps. If I didnt have the 100GB data sim that tourists can get I would be very bored when relaxing in the room. ITs weird that a 4 star hotel doesnt provide better speed in 2022. I was btw staying in a premier suite.
tldr;this hotel is great for its location but dont stay here if you need to watch streams or have video calls.
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Get a good tourist sim with lots of data if staying here. Wifi is bad. Late breakfast to avoid...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chs response, General Manager at Concorde Hotel Singapore
Responded 5 Sept 2022
Dear ChunChunMaru, thank you for taking the time to leave a review of your recent stay at Concorde Hotel Singapore. We are thrilled to learn that our service hosts were helpful towards you and that you liked the strategic plus convenient location of our hotel. We have relayed your compliments to our team and they were well-received with appreciation. On another note, we are sorry to hear that your experience with our in-room Wi-Fi connection and shower’s hot water system were not up to your standards. Rest assured that your feedback has been highlighted to the IT and engineering department heads for them to rectify the issues and make necessary improvements. Your feedback is of utmost importance to us; as we strive to maintain the highest possible standards of comfort and experiences for all our guests. We would also like to share that our hotel has embarked on a "CHS Green Promise" commitment to reduce our carbon and environmental footprints hence we now only clean rooms once every 3 nights stay from the night of check in. We do provide replenishing of towels upon request. More information on Green promises can be found on our website. Thank you for choosing us as your preferred choice of accommodation, we look forward to your next visit soon. In the meantime, we wish you happy and safe travels.
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Susi J wrote a review Jan 2020
Cairns, Australia3 contributions2 helpful votes
4.0 of 5 bubbles
This place has been around for a long time, probably mostly due to its great location in the middle of Orchard Street shopping district. Everything is a bit dated and screams “designed in the 80ies”. It’s clean and well kept though and what really makes it stand out is the staff. This is a shout out for Rita at the Spices cafe, whose enthusiasm, caring attitude and sense of humour really made my day. She’s an asset to the hotel and having real, happy and confident people like her working in service makes any guest feel so much more welcome than just basic professional courtesy. Thank you Rita!
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Date of stay: January 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chs-response, General Manager at Concorde Hotel Singapore
Responded 13 Jan 2020
Dear Susi J, Thank you for sharing your delightful review with us on Trip Advisor! We are certainly elated to know that you had a great recent stay with us and enjoyed in particular our prime location on Orchard Road with easy access to public transportation and a myriad of malls. It is a pleasure to know that our hosts, especially Rita at Spices Cafe has greatly impressed you with her hospitality. We would also like to share that our hotel has completed a major renovation and refurbishment to all rooms, including change of all the carpets and furniture and fittings in late 2017; in accordance with our hotel’s continuous efforts and commitment to create seamless and comfortable experiences for our guests. Thank you for stay at Concorde Hotel Singapore and we look forward to hosting you again soon! Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions. You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits. Once again, thank you for your compliments and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future. Always at your service Karl L Muir General Manager Concorde Hotel Singapore
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Beverley E wrote a review May 2023
Sydney, Australia18 contributions7 helpful votes
4.0 of 5 bubbles
Good hotel in excellent position on Orchard Road. Room was clean and comfortable and well appointed. Bathrobe and slippers are provided and bottled water, tea and coffee are replenished daily. Linen is changed every second day in line with the hotel's Green Policy. Fresh towels can be requested as required. All staff were very pleasant and helpful. Has a nice pool on the roof at level 4. Close to Somerset MRT and several big shopping plazas with a large variety of shops and food outlets. Breakfast buffet caters for a variety of cultures and was more than adequate. Bus 36 direct to/from Changi Airport stops right outside the hotel and takes about an hour plus is very cheap, although perhaps not recommended if you have a lot of luggage. Rooms appear to be well insulated but perhaps I just didn't have anyone next door to me. Security is good in that a room key is required to access the bedroom levels. There is also a well-equipped gym which hotel guests can use. All in all a comfortable and pleasant place to stay.
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Review collected in partnership with this hotel
Date of stay: May 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHS Response, General Manager at Concorde Hotel Singapore
Responded 29 May 2023
Dear Beverley, thank you for taking the time to share your positive experience at our hotel. We are truly grateful for your kind words about our excellent location on Orchard Road and the cleanliness, comfort, and well-appointed nature of our rooms. We are thrilled to hear that you enjoyed the amenities provided in the room as well. Our team takes great pride in providing pleasant and helpful service, and we are delighted to know that they contributed to making your stay even more enjoyable. It is fantastic that you had the opportunity to relax and unwind at our swimming pool, and we are pleased that you liked our well-equipped gym. Our hotel's convenient proximity to various shopping malls, dining options, and the availability of public transportation, including the direct bus from Changi Airport, have always been a favourite among our guests; and we are delighted that it was the same for you. We are also glad that our breakfast buffet exceeded your expectations. Thank you for choosing our hotel, and we are thrilled to learn that your overall experience was comfortable and pleasant. We are excited about the possibility of welcoming you back for another exceptional stay in the near future.
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Trippingaround2016 wrote a review Aug 2022
Brisbane, Australia330 contributions89 helpful votes
+1
4.0 of 5 bubbles
It wasn’t quite a 4 star more like 3.8 stars!
Pros:
Location on Orchard St plus the view to the next door gardens were nice. Close to the MRT and Singapura shopping centre. And from here you could walk down to Raffles or Fort Canning Park.
The premier rooms were huge.
The restaurant staff were excellent ( Pearl, Whey Whey, Sharon, Raymond, Arkin… also a special mention of AKI front desk really helpful).
Our rooms came with a $200 in-house voucher, free mini bar items and 2 pieces of clothes washed a day.
The breakfast and seafood buffet was very good quality and plentiful options ( unless you are vego or vegan).

Cons:
The premier club was non existent and the food was minimal what made it worse we were vegan and no options.
The room was a bit dirty when we arrived.
The restocking of the mini bar was inconsistent as was the rubbish removal.
The rooms were cleaned every 3 days which is a bit too long between cleans.
Overall it’s not a bad hotel for the price.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chs response, General Manager at Concorde Hotel Singapore
Responded 24 Aug 2022
Dear Raymond H., thank you for taking the time to write us this review. Here at Concorde Hotel Singapore, we pride ourselves for the service our Hosts provide to all our guests. We are glad to hear that you have had a pleasant experience with the service rendered by our Hotel Hosts, like the prime location of our hotel as well as enjoyed the buffets we offer at Spices Cafe. Your generous compliments have been shared with our hosts, much to their delight. We like to share that our hotel has embarked on a "CHS Green Promise" commitment to reduce our carbon and environmental footprints hence we now only clean rooms once every 3 nights stay from the night of check in. We do replace the towels, water bottles and clear the rubbish in the room upon guests’ request. We are apologetic that the replenishment of the mini-bar was not consistent. This matter has been brought up to our executive housekeeper and he will remind our housekeeping crew to be diligent with mini-bar top-up. More information on Green Promises can be found on our website. However, we do understand your disappointment with the cleanliness of the room and the food selection at our Premier Lounge. Rest assured that your feedback has been highlighted to the respective department heads and training will be provided where necessary to improve our service standards. Your feedback is important to us as we strive to maintain the highest possible standards of comfort and experience to our guests. We wish you happy and safe travels and do hope that there will be a chance to serve you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Nadzri Y
5 contributions
Housekeeping is carried out daily
Antania Pertiwi asked a question Nov 2022
South Tangerang, Indonesia256 contributions11 helpful votes
Hello, from Concorde how could i go to 313@ Somerset and Suntec? Thank you
Answer from William C
313 Somerset is only less than 5 mins' walk from the hotel. There are several bus services from the front of the hotel to Suntec. The journey takes about 10 min.
bloodybyth asked a question Nov 2022
Jakarta, Indonesia15 contributions30 helpful votes
Should we pay deposit upon arrival? If so, how much will it be?
Answer from Andy W
1 contribution1 helpful vote
Yes - you'll have to request also. You can't even just request daily service on check in. And no positive give back for this to you.
John R wrote a tip Apr 2024
1 contribution
1.0 of 5 bubbles
"Ask for a room on the top floor"
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Ali Reza Mani wrote a tip Apr 2024
Shiraz, Iran64 contributions55 helpful votes
4.0 of 5 bubbles
"Rooms on top floors are recommended"
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Adventure04038752368 wrote a tip Mar 2024
1 contribution1 helpful vote
1.0 of 5 bubbles
"Pls avoid this hotel if you can. Really bring down the level of hotel service in Singapore."
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Sandy C wrote a tip Feb 2024
2 contributions
4.0 of 5 bubbles
"Just noisy doors slamming housekeeping and departing guests. Otherwise very good "
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515roshan wrote a tip Jan 2024
Pietermaritzburg, South Africa2 contributions
5.0 of 5 bubbles
"Carry an umbrella in December"
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Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
AU$230 - AU$301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le meridien singapore, singapore concorde hotel
LOCATION
SingaporeSingaporeSomerset / Orchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
407
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CONCORDE HOTEL SINGAPORE (AU$230): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Concorde Hotel Singapore
Which popular attractions are close to Concorde Hotel Singapore?
Nearby attractions include Orchard Road (0.4 km), Lockdown Escape (0.3 km), and Trapped Escape Room Singapore (0.3 km).
What are some of the property amenities at Concorde Hotel Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Concorde Hotel Singapore?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Concorde Hotel Singapore?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Concorde Hotel Singapore?
Yes, parking is available to guests.
What are some restaurants close to Concorde Hotel Singapore?
Conveniently located restaurants include Joie Restaurant - Meatless Cuisine, The Curry Culture, and Tsukiji Fish Market.
Are there opportunities to exercise at Concorde Hotel Singapore?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Concorde Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Concorde Hotel Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Concorde Hotel Singapore?
The staff speaks multiple languages, including English, Chinese, Japanese, Korean, Malay, and Tamil.
Are there any historical sites close to Concorde Hotel Singapore?
Many travellers enjoy visiting Fort Siloso (6.0 km), Emerald Hill (1.4 km), and Chijmes (1.2 km).
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