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Pan Pacific Singapore

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6,241 Reviews from our TripAdvisor Community

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Showing 5,199: English reviews
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2014

I felt really welcomed n it was really worth going back to. The food in Hai Tien Lo the chinese restaurant was simply amazing n delicious. I would definitely recommend other expats to try. The room view was great too.

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank michellelimkenji
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear michellelimkenji Thank you for sharing your feedback with us on TripAdvisor. We are glad that you enjoyed your stay with us as well as your visit to Hai Tien Lo. We look forward to welcoming you back again soon. Warm regards Cheryl Ng Director of Marketing More 

London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 July 2014 via mobile

Lovely hotel Location is good. Went for honeymoon, good choice. Staff treated us like royalty. They were so nice and friendly. The room was very spacious Hotel provided a selection of chocolates and also a large chocolate cake made by the chef. Definitely recommend this hotel

Helpful?
2 Thank Ug0513
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Ug0513 We are delighted that you had a positive experience at Pan Pacific Singapore and congratulations again on your recent nuptials! We hope to welcome you back again soon. Warm regards Cheryl Ng Director of Marketing More 

Perth, Australia
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 July 2014

Second stay at the Pan Pacific. Rooms are fantastic and the location is very convenient. Staff are very helpful and friendly. Rooms above level 23 require the use of the external glass elevators. If you are scared of heights this presents an issue.

Helpful?
Thank PerthHoliday_10
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear PerthHoliday_10 Thank you for choosing to stay with us again when you were visiting Singapore. I am glad that you had a positive stay overall and we are definitely looking forward to welcoming you back for your third visit soon. Warm regards Cheryl Ng Director of Marketing More 

Singapore, Singapore
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 July 2014

I was pretty disappointed by the level of service. I live in Singapore and am familiar with the poor service here however I feel at a hotel like the Pan Pacific this should not be the case due to training which is neglected in bars and restaurants. My family always stay at this hotel when in town and so I... More 

Helpful?
Thank MJW1985
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear MJW1985 Thank yo for taking the time to share your feedback on TripAdvisor, we appreciate the time you took to do so and I apologise that your experience did not meet your standards during this stay with us. From your feedback, it appears that our communication skills formed the majority of the shortfall, an issue which we continually address... More 

Mumbai (Bombay), India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 July 2014

Excellent and memorable Stay at the hotel.The hotel is very close to the singapore attractions. Wide and good spread of breakfast.Fresh juices ,ice creams were a part of the breakfast . Amazing hospitality.The rooms were spacious and the service was excellent.Check in was quick and the view from the room was amazing.We could see singapore merilion,esplanade and singapore flyer and... More 

Helpful?
1 Thank Diaraj
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Diaraj We are glad that you enjoyed your stay with us and the breakfast selection, location and views from the room. At Edge restaurant, we have seven live food theatres to offer as much choices to our guests as possible. We hope to welcome you back again soon. Warm regards Cheryl Ng Director of Marketing More 

Chiang Mai, Thailand
Level Contributor
76 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 28 July 2014

I’m in one of my favourite cities in the world but I don’t want to go out. I want to stay right here in the circular Club lounge of the Pan Pacific hotel and look at the spectacular view of Singapore. Perched at the top of the hotel, the lounge gives a 360 degree view of the surrounding area: to... More 

Helpful?
3 Thank Kali737
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Kali737 Thank you for taking the time to share about your experience with us. I am glad that you and your partner had an overall positive stay and especially, the Pacific Club Lounge which was relocated to level 38 after our recent transformation. Creating memorable guests' experiences is what we aspire to do every day and it was our... More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2014 via mobile

We arrived here walking from the sticky humidity of Singapore into the fresh air conditioning, I still remember that feeling after a few hours out in the heat and the relief upon entry. Things in Singapore generally run very well, but they gave us the first impression with a cold beverage of your choice and a towel on arrival, in... More 

Helpful?
1 Thank Start_wandering
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Start_wandering We are delighted that you enjoyed your stay with us and that you were well-taken care by our associates. We recently underwent a transformation which included our Atrium lounge at the lobby and guest rooms; we are glad that you enjoyed our facilities too and hope to welcome you back again soon. Warm regards Cheryl Ng Director of... More 

melbourne
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 July 2014

this is a nice modern hotel. the rooms were larger than the royal plaza on scotts. as is common with Singapore we had to get 2 rooms for our family of 4 - we were lucky to get adjoining rooms. this hotel has some restaurants but they are pricey if you are wanting to dine with younger kids. for this... More 

Helpful?
1 Thank willea
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear wilea Thank you for taking the time to share about your experience on TripAdvisor. We are glad that you had a positive stay and that your family enjoyed our features and facilities too. We hope to welcome you back again soon. Warm regards Cheryl Ng Director of Marketing More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 July 2014

Overestimated hotel ı guess because it looks like 5 star but mismanagement and check in chaos very surprising. Don't forget there is open air restaurant or cafe in the hotel. Even they have very good scene there is no place. Finally room refreshemnt fragrance is horrible , its spiciy and very very aggressive fragrance there is no chance to get... More 

Helpful?
Thank Hayri T
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Hayri T Thank you for taking the time to write and share your feedback. We actually do not have a room fragrance as we strive to maintain a neutral environment for our guests who have different preferences and sensitivities. In order for us to understand your challenges better, can we invite you to write to us at gcc.sin@panpacific.com so... More 

Melbourne, Australia
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 26 July 2014

We arrived after a no frills family backpacking trip, to this beautiful hotel for a work stay. Our bags were whisked away by the bell boy as we alighted from the cab, and a staff member escorted us straight to a check in desk, with no waiting or queueing. Check in was simple and quick, but despite our request for... More 

Helpful?
2 Thank littleLQ
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear littleLQ Thank you very much for sharing your feedback with us. We are glad that you had a positive overall stay with us and that your family enjoyed themselves too. I am sorry however that you were not able to enjoy a room on as high a floor as you would have liked but glad that you at least... More 

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $253 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Hotels.com, Orbitz, Pan Pacific Hotels Group, Asiatravel.com Holdings, Priceline, HotelTravel.com, Expedia, Travelocity, Agoda, Odigeo and Jetsetter so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#14 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Singapore staff and other travellers.
78 questions
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Questions? Get answers from Pan Pacific Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors overlooking the marina is always my favourite”
 of 5 bubbles CarLi_1911, 29 Nov 2016 | Read review
“Away from the lift, get higher level and with the bay side view”
 of 5 bubbles NyaNya24, 28 Nov 2016 | Read review
“Ask for a room with a view of the marina.”
 of 5 bubbles ctebrown, 28 Nov 2016 | Read review
“Go for the Harbour categories if you like the gorgeous Marina Bay view.”
 of 5 bubbles dys, 27 Nov 2016 | Read review
“Quiet and good ambience hotel. Hotel lobby is very nice.”
 of 5 bubbles 748angiel, 24 Nov 2016 | Read review
5 of 5
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