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Pan Pacific Singapore

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6,416 Reviews from our TripAdvisor Community

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Showing 5,341: English reviews
Pittsworth
Reviewed 25 September 2014

We stayed at the hotel in September 2014 in a Pacific Club twin room on the 34th floor for 4 nights. The hotel is in a great location with easy walking to lots of shopping.. Marina Square,Suntec City, Raffles City...as well as the Gardens by the Bay, Marina Sands, MTR metro station, Raffles Hotel. The room was large & clean...

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Thank kayowed
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear kayowed, Thank you for sharing your review on TripAdvisor. We are delighted to hear that you enjoyed our accessible location in Marina Bay which provides convenient access to the many local attractions within walking distance of the hotel. We are glad that you enjoyed Pacific Club which was recently relocated to level 38 during our hotel transformation and is...

Phuket, Thailand
Reviewed 25 September 2014

I had occassion to be at the Pan Pac in Singapore as my company had organised and was hosting a conference there. Having previously lived in SIngapore for 6 years, my expectations on the levels of customer service are always set to low when back in the city. However, I thought the service I received in one part of this...

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Helpful?
Thank David M
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear davidamacdonald8888, Thank you for sharing your experience on TripAdvisor, we are delighted that you had a positive experience during your recent visit to Pan Pacific Singapore. Pacific Centre on level 22 was designed to cater to the business needs of our guests with round-the-clock service and state-of-the-art facilities. We are happy to hear that our associates played a significant...

Singapore
Reviewed 25 September 2014

Very smart and stylish with excellent customer service. Fabulous views from room of the city (and could see the Grand Prix from the pool area!) The staff made me feel very welcome when I returned from working all day and the strawberry shortcake in the atrium was to die for!

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Steven M
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Steven M, Thank you for your kind compliments. We are delighted that you enjoyed your recent stay with us over the Singapore Grand Prix weekend as our trackside location in Marina Bay is one of our highlights during the race season. We strive to create memorable hotel experiences for every one of our guests and we are glad that...

Perth, Australia
Reviewed 25 September 2014

I haven't stayed in the Pan Pacific for years, both because the Pan Pacific in Perth (my hometown) is just woeful and because I thought it was an older, tired looking hotel. The rooms are slightly smaller than some other 5 star hotels although I suppose this is balanced out by the inclusion of a balcony. I was very pleased...

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Helpful?
Thank Eva M
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Eva M, Thank you for sharing your comments on TripAdvisor. We are delighted to hear that you had an overall positive experience and enjoyed our rooms, complimentary Wi-Fi, and your dining experience at Pacific Marketplace. The rooms and public areas of the hotel were recently transformed and we are happy that you enjoyed the refreshed facilities and contemporary aesthetic...

Washington DC, District of Columbia
Reviewed 25 September 2014

This hotel seems a little bit dated and my room smelled moldy. The first room I was offered was even worse. I will not return to this hotel. The pool is nice and the lobby is a goo place to meet business partners.

Review collected in partnership with Pan Pacific Hotels Group
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2Thank Thomas443
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Thomas443, Thank you for sharing your honest feedback, while I am glad to hear that you enjoyed our swimming pool and lobby, it is disappointing to learn that certain aspects of the hotel did not meet your expectations. The rooms and public areas of the hotel were recently transformed to reflect a more contemporary aesthetic, and it is disappointing...

Sydney, Australia
Reviewed 25 September 2014

We stayed at the PP on two stopovers on our way to & from Thailand. We had harbour views both times. 1st night we were charged an additional $70 :-( to be allocated a higher up harbour view (think we were 3 floors from the club rooms but can't remember the floor number) & on our return 10 days later...

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Thank peegeeSydney
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear peegeeSydney, We are delighted that you enjoyed a positive experience during your recent stay with us. Our Harbour facing rooms offer stunning views of Marina Bay and we are glad that you enjoyed the complimentary upgrade. Our rooms and the public areas of the hotel indeed underwent a recent transformation, and we are happy to hear that you enjoyed...

Hong Kong
Reviewed 24 September 2014

Location 4/5. Location is quite convenient even if usually find it better to be in city center (Raffle, Clarke quay) Room: 3/5: they are quite good and decently big with all what you need. We paid a decent premium to got the panamoric one which was mistake as only one side (over 3, hotel is triangle) got the nice view...

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3Thank Jonathan V
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Jonathan V Thank you for sharing your feedback with us. Many of our guests appreciate our location at Marina Bay for the views and the shopping and dining options available at the three shopping malls that we are connected to. We are glad that you enjoyed our location while you were here. The Singapore Grand Prix weekend tends to...

Manila
Reviewed 23 September 2014

Am on my second day at the Pan Pacific Hotel. My husband and I are in town as he has to attend a Business Forum in the hotel. Although the structure has been around for several decades, there is nothing old about this building. We are presently at the 23rd floor and the bedroom and bathroom are modern and sleek...

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Thank agnostmanila
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear agnostmanila, Thank you for sharing your experience with us on TripAdvisor. We sincerely appreciate your kind compliments as we strive to create memorable hotel experiences for every one of our guests. We are delighted that you enjoyed the complimentary Wi-Fi and found our associates at Pacific Marketplace to be friendly and efficient. Your compliments will certainly be conveyed to...

Philadelphia, Pennsylvania
Reviewed 23 September 2014

Centrally located with great amenities, service and accommodations. Convenient for train access to airport, and many local attractions are within walking distance. Should be near the top of your list if looking for a place to stay for a few nights in Singapore, be it vacation or business.

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Thank Tristan N
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Tristan N, We are delighted that you enjoyed our accessible location in the heart of Marina Bay, which offers convenient access to many local attractions within walking distance of the hotel. Thank you for your kind recommendation and we look forward to welcoming you back again soon. Warm regards, Cheryl Ng Director of Marketing

Melbourne, Australia
Reviewed 22 September 2014

I travelled solo into Singapore and Pan Pacific welcomed me very warmly. I dined in a couple of their restaurants and they are very gracious to offer me their hospitality despite being a single customer. The best is of course the international buffet at The Edge. Wifi was amazingly fast and I called in a couple of in-room dining during...

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2Thank Hanford L
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Hanford L, Thank you for sharing your comments on TripAdvisor, we are delighted that you enjoyed your overall stay. We appreciate your kind compliments about our restaurants, and are happy to hear that you enjoyed your dining experience at Edge which presents an extensive selection of Pacific cuisine at seven live food theatres. We are also glad that you...

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $257 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Expedia, Asiatravel.com Holdings, Agoda, Hotels.com, Travelocity and Jetsetter so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#14 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Singapore staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Marina Bay view.”
 of 5 bubbles 938suep, 16 Jan 2017 | Read review
“Could be better”
 of 5 bubbles TennysonB, 15 Jan 2017 | Read review
“Get a room with a view of the Marina”
 of 5 bubbles lnd_beale, 14 Jan 2017 | Read review
“over look the bay if possible.”
 of 5 bubbles , 13 Jan 2017 | Read review
“Harbour Studio got the best views”
 of 5 bubbles A-Man90, 7 Jan 2017 | Read review
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