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Pan Pacific Singapore

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Pan Pacific Singapore
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6,698 Reviews from our TripAdvisor Community

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Showing 5,551: English reviews
Qassim, Saudi Arabia
Reviewed 4 days ago NEW

5 Star hotel at 5 star prices. Hotel is vast. Room service is of poor quality and of very long duration. The food just not up to Singapore standards that I can find at typical restaurants. Overall the hotel is very nice but NOT value for money. Just expensive with mediocre food and service.

Review collected in partnership with Pan Pacific Hotels Group
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Thank mrp548
Melbourne, Australia
Reviewed 4 days ago NEW

We stayed here for two nights and chose Pan Pacific because there was a Club. The food at the Club was superb. However, we found Club Access very regimented and bar/food was only available for short periods (other than champagne breakfast) - afternoon tea 2-4pm (no bar) and cocktails 6-8pm. No food or alcohol outside those times. The Club services...

Review collected in partnership with Pan Pacific Hotels Group
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Thank rabbid67
Reviewed 5 days ago NEWvia mobile

We stopped in the Pan Pacific in Singapore for 2 nights in March 2017 on a stopover to Australia. The hotel is absolutely fabulous, when you arrive you are welcomed by a gorgeous lobby of podded seating areas over a lake of water. We arrived on an overnight flight from the Uk and although we arrived at the hotel 5...

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Thank Nicola R
Reviewed 5 days ago NEWvia mobile

I would give this restaurant 4.5/5 for its Buffet spread and quality. Great Ambience and service staff are very attentive. We really enjoyed dining at the Edge. I strongly recommend everyone who wish to enjoy international buffet for either lunch or dinner.

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Thank Shafiqa P
Singapore
Reviewed 5 days ago NEW

Never have this hotel do your laundry or dry cleaning. I called the front desk to get some laundry done (around 10 items). They failed to leave a laundry form or bag so i had to call them to come pick it up from my room. When they came she told me the cost might be close to $140-$150 for...

Review collected in partnership with Pan Pacific Hotels Group
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Thank mrf322
London, United Kingdom
Reviewed 6 days ago NEW

We stayed in this hotel for 2 nights and absolutely loved it. The staff were really friendly, the room / suite was amazing and the pool was very nice to relaxing around. It's easy walking distance from most of the bay area.

Review collected in partnership with Pan Pacific Hotels Group
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Thank kmm20142014
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear kmm20142014, Thank you for taking the time to share your positive experience on TripAdvisor. We are glad that you had an overall positive experience and we certainly look forward to welcoming you back for another wonderful experience soon. Best regards, Annie Choy Director of Marketing Communications

San Antonio, Texas
Reviewed 6 days ago NEWvia mobile

Great location, lovely staff, clean and comfortable rooms. My son made me promise we will book the place again. Very close to malls (connected to some), walking distance from the Marina Bay and close to the MRT (we actually took the train everywhere. Very convenient). Enjoyed our stay. Felt like home away from home.

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Thank Samuel A
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Samuel A, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay and within walking distance of both City Hall and Promenade MRT stations, enhanced your experience. We certainly look forward to welcoming you and your family back for another wonderful experience. Best regards, Annie...

Zurich, Switzerland
Reviewed 6 days ago NEW

The best part is the breakfast area and the variety and quality of food. Otherwise, the location of the hotel is great for business as well as for vacation travelers, the price is reasonably low for the value and the staff is very nice. The view from the seaside rooms is stunning. Had no time to use the pool. The...

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2Thank Henry_Rome
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Henry_Rome, Thank you for sharing this review with us on TripAdvisor. We are delighted that you enjoyed the breakfast experience at Edge which presents a diverse variety of cuisine at seven live kitchens. Thank you too for sharing your feedback on the quality of coffee at Atrium and this has been shared with our associates to look into it....

London, United Kingdom
Reviewed 6 days ago NEW

Visited the Pan Pacific in March 2017 and was extremely impressed with all aspects of the hotel! As soon as you enter, it's clear this is a very nice hotel. The lobby has a great looking bar with pods that look like they are floating in water. The lifts are glass and take you up to the 20+ floors so...

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Helpful?
Thank Callum K
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Callum K, Thank you for choosing Pan Pacific Singapore as your choice of accommodation. We are happy to hear that you enjoyed the comfort of your spacious suite and appreciated the complimentary use of handy Phone that allows you to stay connected with unlimited mobile Internet and International calls to 15 countries. We are also glad that you enjoyed...

Melbourne, Australia
Reviewed 1 week ago NEW

We spent the first leg of our honeymoon here and we cannot fault Pan Pacific. The service was impeccable, staff super friendly, room was gorgeous with an amazing view over the harbour, location perfect, super clean place. Loved it and would recommend to all my friends and family. Thank-you Pan Pacific for kicking off our honeymoon with your perfect hospitality.

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Helpful?
Thank Elisha235
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Elisha235, Thank you for sharing this review with us on TripAdvisor. We are delighted that you had a great stay with us, and found the service by our associates to be impeccable, room gorgeous and location perfect. We appreciate your time in sharing this review and hope we will have the chance to be a part of your future...

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
Brunch
Brunch
Cuisines: Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $254 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Hotels.com, Priceline and Jetsetter so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#13 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Singapore staff and other travellers.
106 questions
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Questions? Get answers from Pan Pacific Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It pays out to book a Pacific Club Room in the upper floors with separate elevators.”
 of 5 bubbles Tiger49, 20 Mar 2017 | Read review
“Try the Marina Bay Sands, much better”
 of 5 bubbles BONNIETRAVELSFOREVER, 20 Mar 2017 | Read review
“Rooms were nice”
 of 5 bubbles 659mst, 19 Mar 2017 | Read review
“ask for a room with marina view”
 of 5 bubbles NataliaN63, 19 Mar 2017 | Read review
“Probably would not spend the extra money for a Club Room.”
 of 5 bubbles rabbid67, 19 Mar 2017 | Read review
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