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Pan Pacific Singapore

7 Raffles Boulevard Marina Square, Singapore 039595 Singapore
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Traveller (10737)
Room & Suite (2956)
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About

#17 of 342 hotels in Singapore
Location
Cleanliness
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Value
Located in the heart of the vibrant Marina Bay, the Pan Pacific Singapore is a five-star hotel offering 790 contemporary rooms and suites that are ideal for business or leisure, with easy access to shopping malls, the Central Business District and just a 20-minute drive from Changi Airport. Guests can luxuriate in a perfect blend of comfort and elegance in the stylish rooms and suites that evoke the warmth and tranquillity of the Pacific, backed by sweeping panoramas of Marina Bay or the city skyline. For an enhanced stay, experience the exclusive Pacific Club, the hotel’s premium category of rooms located on the higher floors as well as suites, along with privileges such as access to the Pacific Club Lounge perched on the top floor offering unparalleled views of the city and the South China Sea, where Pacific Club guests are served Champagne breakfast, afternoon tea and sunset cocktails with canapés. The hotel offers a superlative range of event facilities comprising 25 meeting rooms, including a refurbished ballroom that seats up to 650 guests and spacious function rooms with natural daylight, incorporating the latest technology, supported by a dedicated team of Catering and Event Management professionals. Diversity is at the heart of Pan Pacific Singapore’s culinary journey, with a choice of award-winning restaurants and a gourmet marketplace. Choose from authentic local and regional cuisine at Edge buffet restaurant, Japanese fine dining at Keyaki, the exquisite Cantonese cuisine at Hai Tien Lo or Asian delights and gourmet homemade sausages at Pacific Marketplace. Other facilities include a 24-hour fitness centre to help workout buffs keep to their routine, whilst the St Gregory Spa provides a getaway from the hustle and bustle with a wide range of face and body treatments as well as traditional healing therapies. In addition, an outdoor pool, poolside bar and terrace looking out to the city are perfect for leisurely swims and sunbaths. To elevate the stay experience for families, children staying in the Pan Pacific Singapore will be guaranteed a whale of a time in the Urban Jungle Village, an indoor kids’ playground located on level four of the hotel. The wonderland offers seven activity zones integrating thinking, learning and playing. With an excellent location, elegant rooms and suites, versatile event venues, wide diversity of wine and dine options and well-appointed facilities converging in a single location, Pan Pacific Singapore is truly the ideal destination for urban living.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Tennis court offsite
Babysitting
Paid public parking on-site
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Quiet
Languages Spoken
English, Chinese, Filipino, Indonesian and 4 more
Hotel links
Special Offer:Earn 3X D$ On Your Stay!

Location

7 Raffles Boulevard Marina Square, Singapore 039595 Singapore
Pan Pacific Singapore
13,623Reviews231Q+A100Room tips

Reviews
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Arlene B wrote a review Today
5 contributions1 helpful vote
Went as a family for a staycation and really loved it! The stay exceeded our expectations. The room was awesome. The view of MBS from our room was breathtaking. Also the staff were all so helpful and polite. We asked for early check-in and late check-out which were both granted quickly Location is also super convenient. It’s connected to 2 malls (Marina Square and Millenia Walk) via private entrance. And it’s very near Promenade and Esplanade MRT. We will definitely be back!
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Date of stay: April 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AlvinHotelguru wrote a review Nov 2023
Singapore, Singapore126 contributions89 helpful votes
+1
Hotel's Favourite
My third visit to Pan pacific ( 1st two visits were staycation due to my company’s annual dinner held at Pan Pacific) Yesterday, went to Pan Pacific as club guest Check in early - so that I can go to pool / gym before going for afternoon tea at club lounge Check in was effortless at VIP area because I am Discovery member The receptionist took me to 27 floor and I check the room and then went to pool / gym area for swim Nice area . After exercising, went to room and bath Then went to Club Lounge Wonderful place with buffet Had meal and Bacha Coffee ( I expect the Bacha Coffee to be served in small pot and a cup. One small pot - 2 servings of coffee) That’s okay. I know Pan Pacific Orchard serve this coffee via French press. I will stay in this hotel few months later Went back to room to have nap Evening ,went to club lounge for meal Buffet is very good Had meal and hotel specialty cocktail before going to shopping mall for window shopping Return to hotel at late night and slept Next day went for breakfast at level 38 Had nice breakfast with glass of champagne and cup of coffee Went to check another smaller lounge ( Studio 26)at level 26 but I found that I cannot access to level 26 It is okay I will book Executive Marina Bay room one day. Went to room and sleep till 12 pm Then went to gym for work out Went back to room and order fruit platter and ice cream, get orange juice from mini fridge and made decaf coffee Spend some time resting on nice king bed before checking out at 2.30pm
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Steffie Honadi, Guest Services / Front Office at Pan Pacific Singapore
Responded 14 Nov 2023
Dear AlvinHotelguru, Thank you for taking the time to share your detailed review following your recent stay at Pan Pacific Singapore. We are truly delighted to hear that this was your third visit to our hotel, and we are honored to be your favorite choice in Singapore. It brings us immense joy to know that you had a seamless check-in experience at our VIP area, facilitated by your Discovery member status. We appreciate your recognition of our efforts in making your arrival hassle-free, allowing you to maximize your time enjoying our facilities. We are pleased to learn that you enjoyed the pool and gym areas, finding them to be a nice and accommodating space for your pre-afternoon tea activities. Your positive comments about the Club Lounge, including the wonderful buffet, meal, and the experience with Bacha Coffee, are truly gratifying. We take note of your preference for the coffee presentation and appreciate your understanding. Rest assured, your feedback will be shared with our team for continuous improvement. It's heartening to read about your delightful evening at the Club Lounge, including the excellent buffet and the specialty cocktail. We hope your window shopping at the nearby shopping mall added to the overall experience of your stay. We regret any inconvenience you experienced in accessing Studio 26, and we appreciate your understanding. We look forward to hosting you in an Executive Marina Bay room in the future, where we trust you'll have an equally enjoyable experience. Your positive comments about the breakfast on level 38 and your relaxing time in your room, including the order of a fruit platter and ice cream, are truly appreciated. It sounds like you had a well-rounded and enjoyable stay, making the most of our facilities and services. Thank you once again for choosing Pan Pacific Singapore. We eagerly await the opportunity to welcome you back for another memorable stay in the coming months. Sincerely Yours, Steffie Honadi Guest Experience & Service Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cy-grace wrote a review Today
4 contributions
Warm & friendly welcome from Kenneth and the manager. Was well taken care by the service staff Shannen. Nice dinner , good ambience, variety of food in good amount was nice and clear. Special shout out the seafood & oyster was so fresh and nice.
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Date of stay: April 2024
Value
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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marc_arsenal wrote a review Yesterday
2 contributions1 helpful vote
Amazing Peking duck with the best wrap I’ve had in Singapore. Our waiter Patrick was very attentive and gave excellent service, even immediately bringing extra bowls of chili when we ran out, without us having to ask for them. Food was great and despite being a little pricey, well worth it!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ralph K wrote a review Yesterday
Singapore, Singapore2 contributions
We had wonderful experience hosted by Rose and Venga, the experience was truly delightful. From the warm welcome at the door to the attentive service throughout the meal, every aspect was impeccably managed. The variety of dishes offered was impressive, featuring both exotic and familiar flavors that catered to all palates. The ambiance was lively yet comfortable, making it a perfect setting for dining. Overall, Rose and Venga's buffet was an unforgettable culinary adventure with stellar service.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Steffie Honadi, Guest Services / Front Office at Pan Pacific Singapore
Responded today
Dear ralphkI8454WW, Thank you for taking the time to share your recent dining experience with us. We're delighted to hear that Rose and Venga provided you with a wonderful and memorable dining experience at our restaurant. It's fantastic to know that from the warm welcome at the door to the attentive service throughout the meal, every aspect of your experience was impeccably managed. We'll be sure to pass along your kind words to Rose and Venga for their outstanding service. Thank you once again for choosing to dine with us, and we look forward to welcoming you back for another unforgettable culinary adventure. Sincerely Yours, Steffie Honadi Guest Experience & Service Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew C wrote a review Yesterday
4 contributions
A wonderful hotel. Absolute luxury, great rooms and an exceptional breakfast! The hotel is well placed for accessing most parts of the City. Staff were always helpful and most knowledgeable. It is well worth going for a room facing the Marina as the views are spectacular
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Date of stay: April 2024
Value
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Location
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Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Steffie Honadi, Guest Services / Front Office at Pan Pacific Singapore
Responded today
Dear F5462VNandrewc, Thank you for sharing your recent experience at our hotel. We're thrilled to hear that you had a wonderful stay and that you found our facilities to be of absolute luxury. We're delighted that you enjoyed our exceptional breakfast and that our staff were able to assist you effectively throughout your stay. Providing excellent service and ensuring our guests feel well taken care of are among our top priorities. Thank you for recommending us, and we look forward to welcoming you back for another memorable stay at our hotel. Sincerely Yours, Steffie Honadi Guest Experience & Service Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ally T wrote a review Yesterday
1 contribution
Jeff has the most heart warming service despite his age his service is still is no lesser than those of younger age. His smile and his gesture warms your heart. This japanese Teppanyaki and omakase is ever so done to the hearts of this clients.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Steffie Honadi, Guest Services / Front Office at Pan Pacific Singapore
Responded today
Dear 177allyt, Thank you for taking the time to share your experience at Keyaki. We're thrilled to hear that Jeff provided you with such heartwarming service. It's heartening to know that Jeff's dedication and warm demeanor left a lasting impression on you. We'll make sure to pass on your kind words to him and the rest of our team. We appreciate your feedback and look forward to welcoming you back for another memorable dining experience at Keyaki. Sincerely Yours, Steffie Honadi Guest Experience & Service Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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juanita wrote a review Yesterday
2 contributions
my family and i had the spread at the edge restaurant. the varieties were amazing and plentiful, so much that we were so spoilt for choice. we were served by Ms Lee Kee and her service was impeccable. very prompt to provide as much assistance as she can and ensures that we’re sitting in comfort.
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Date of stay: April 2024
Value
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Steffie Honadi, Guest Services / Front Office at Pan Pacific Singapore
Responded today
Dear messytwisters, Thank you for dining with us at Edge Restaurant and for sharing your wonderful experience. We're delighted to hear that you and your family enjoyed the amazing spread and service provided by Lee Kee. It's fantastic to know that you found the variety of options to be plentiful and that Lee Kee's service was impeccable. We will be sure to pass on your kind words to her and the rest of our team. At Pan Pacific Singapore, we strive to provide exceptional dining experiences, and it's rewarding to hear that we succeeded in making your visit memorable. We look forward to welcoming you and your family back for more delightful dining experiences in the future. Sincerely Yours, Steffie Honadi Guest Experience & Service Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pauline M wrote a review Yesterday
Kangaroo Island, Australia135 contributions45 helpful votes
Given this rating as the experience we had, the hotel deserves it. Upon arrival we found that our room had birthday balloons and messages for my husband, quickly followed by a delicious chocolate cake from Emporium hand delivered by a member of staff, a lovely surprise for him, our Bayside Premier room view was more then expected, the room was slightly smaller then some other hotels we have stayed in, but nicely appointed and very clean, if I was being very critical hanging room for clothes was limited, however fabulous bed and shower as there are 3 different options in the shower, breakfast at edge a culinary delight with something for everyone, evening meal here also delicious. Emporium cafe area was good, our favourite was Plume bar sitting and chatting with the fabulous staff, all so engaging, check in and check out very quick, amazing lobby to sit and enjoy a drink. The pool and bar area was nice not too busy when we visited. This hotel is well placed for the under ground and shopping centres, use the underground to get around the city so easy. Overall we visited a couple of the nearby premium hotels and felt we had chosen the best.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Use the close by Promenade MRT to get around the city, very easy underground to navigate and a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Steffie Honadi, Guest Services / Front Office at Pan Pacific Singapore
Responded today
Dear Pauline, Thank you for choosing to stay with us at Pan Pacific Singapore and for taking the time to share your wonderful experience. We are thrilled to hear that you had a fantastic stay and that our team went above and beyond to make your husband's birthday special. It's delightful to know that you enjoyed the surprise birthday balloons, chocolate cake, and the stunning view from your Bayside Premier room. We're glad you found the room clean and well-appointed, although we apologize for any inconvenience regarding the limited hanging room for clothes. Thank you once again for your kind words and recommendation. We look forward to welcoming you back for another memorable stay at Pan Pacific Singapore! Sincerely Yours, Steffie Honadi Guest Experience & Service Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Colin C wrote a review 14 Apr
10 contributions
Wonderful experience and attentive staff who go the extra mile! The club lounge has a great view and is well worth the added upgrade! Highly recommended. I especially want to thank Midori at reception for her recommendations that helped maximise the enjoyment of my stay. This she did on her own accord, which would very much help any first time travellers with the hotel
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Steffie Honadi, Guest Services / Front Office at Pan Pacific Singapore
Responded today
Dear 2colinc, Thank you for sharing your delightful experience with us! We are thrilled to hear that you had a wonderful staycation and that our attentive staff, particularly Midori at reception, went above and beyond to enhance your experience. It's fantastic to know that Midori's recommendations added to the enjoyment of your stay. We're delighted that you found the club lounge to be a highlight of your visit, and we agree that the panoramic views are indeed worth the upgrade. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another exceptional stay at Pan Pacific Singapore in the near future! Sincerely Yours, Steffie Honadi Guest Experience & Service Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$444 - AU$605 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pan pacific singapore hotel singapore, pan pacific hotel singapore, singapore pan pacific
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
790
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PAN PACIFIC SINGAPORE: 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Pan Pacific Singapore
Which popular attractions are close to Pan Pacific Singapore?
Nearby attractions include Silver Bullion (0.10 km), Waterfront Promenade (0.5 km), and Esplanade - Theatres on the Bay (0.5 km).
What are some of the property amenities at Pan Pacific Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pan Pacific Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pan Pacific Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pan Pacific Singapore?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Pan Pacific Singapore?
Conveniently located restaurants include Colony, The Malayan Council, and Summer Pavilion.
Are there opportunities to exercise at Pan Pacific Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Pan Pacific Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Pan Pacific Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pan Pacific Singapore?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, Korean, Malay, and Filipino.