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Shangri-La Hotel, Singapore

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 383*
USD 312*
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USD 324*
USD 324*
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Shangri-La Hotel, Singapore
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4,529 Reviews from our TripAdvisor Community

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Showing 3,853: English reviews
Jakarta, Indonesia
Reviewed 20 April 2015

Good location. Fantastic Service in Valley Wing. Garden is a big plus for family with small children as it provides some space to walk around. The buffet in Line is one of best I've experienced: during Japanese section fresh Octopus is provided which is not common and big plus to me. Highly recommend!

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Helpful?
1Thank YingGodson
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear YingGodson Thank you for your kind recommendation via Tripadvisor! It delights me to know that you and your family have enjoyed your Shangri-La experience at the Valley Wing - our ultimate sanctuary. Please be assured that your compliments will be shared with my colleagues at the Valley Wing and The Line. I look forward to welcoming you and your...

Perth
Reviewed 20 April 2015

We have just returned from a wonderful weekend at Shangri La. We stayed at the Valley Wing and the service was wonderful and warm. The breakfast was perfect, the presentation and quality of the food was immaculate. The added extras provided of complimentary drinks, meant that I was able to sample several Singapore Slings. The suite was just lovely, not...

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2Thank PerthAussieFamily
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear PerthAussieFamily Thank you for your kind compliments via Tripadvisor! I am happy to know that you and your partner have enjoyed your stay at the Valley Wing - our ultimate sanctuary. Please know that your compliments are very important to us and will be shared with my colleagues, especially those at the Valley Wing. I look forward to welcoming...

UK
Reviewed 20 April 2015

I have been staying at the Shangri-La orange Grove 6 or 7 times now and I cannot get enough of it. The staff recognises you when you arrive and they are always attentive to your needs. Because I arrived early in the morning my room wasn't ready but nevertheless I was able to use the pool and feel comfortable. I...

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1Thank gargantua
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear gargantua Welcome back and thank you for your kind recommendation via Tripadvisor! I am delighted to know that you have enjoyed your Shangri-La experience at the Garden Wing yet again. Please know that your compliments are much appreciated and will be shared with my colleagues, especially Chanel from the Garden Wing. On behalf of my colleagues, I look forward...

Bonndorf, Germany
Reviewed 20 April 2015

This exquisite hotel is quite the place to stay. But of course not the cheapest one. Having a big pool outside and big luxury rooms it is one of the top hotels located close to Orchard Road. Unfortunately if you like to travel with public transport it is a bit far (500m) to the next MRT Station (Orchard). But if...

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1Thank x502mt
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear x502mt Many thanks for your positive review via Tripadvisor. I am truly happy to know that you have enjoyed your Shangri-La experience. For your return visit, may I please suggest that you take advantage of our scheduled shuttle bus service? Alternatively, the Concierge team would be delighted to help you plan your transportation needs while you're in Singapore. I...

Singapore, Singapore
Reviewed 19 April 2015 via mobile

We just wrapped up a weekend staycation to celebrate our daughters birthday. Thanks to the Shangri-La staff that made this weekend so special and memorable for us, especially my daughter. Special thanks to Jacky from the club lounge and Chef Ameer, who gave it that special touch through their efforts and thoughtfulness. Stayed at the Horizon Club deluxe room in...

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2Thank pan-kan
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear pan-kan Thank you for your encouraging review via Tripadvisor and happy belated birthday to your daughter! I am glad to know that your family and you have enjoyed your stay at the Tower Wing. Please know that your kind words mean a lot to us. I will certainly share all your positive feedback with my colleagues, especially Jacky from...

Adelaide, Australia
Reviewed 19 April 2015 via mobile

The Singapore Shangri-La is far more than a place to stay. It is a most pleasurable experience. From the beautifully furnished rooms to the delightfully friendly and attentive staff; from the magnificent foyer and lounge areas to the lush tropical gardens and pool area, we experienced three delightful days in this exceptional hotel. It may be the first and oldest...

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Helpful?
1Thank Kevhill2013
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Kevhill2013 Many thanks for your kind recommendation via Tripadvisor! I am glad to know that you have enjoyed your stay at the Horizon Club. Please know that your encouraging review is very much appreciated and will be shared with all my colleagues. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President...

Bristol, United Kingdom
Reviewed 18 April 2015

We loved the Garden Wing at the Shangri-La. For once, I can’t think of any negative points at all! We were welcomed on arrival (we’d pre-booked an airport transfer with a baby seat and that worked really well) and whisked up to our room for check-in. The room was beautifully appointed, spotlessly clean and the (massive) bed was extremely comfortable....

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1Thank Rach680
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Rach680 Many thanks for sharing your encouraging review via Tripadvisor! I am glad to know that your family and you have enjoyed your stay at the Garden Wing - our urban resort. Please know that your kind compliments are very much appreciated and will be shared with all my colleagues, especially those at The Line and The Waterfall. I...

Cape Town
Reviewed 18 April 2015

A great hotel, with everything a traveller could expect: good decor, good service, great restaurants. It is well positioned. Particularly I feel it is the right place to go when on a business trip, although it can be enjoyed by families too.

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Thank cachoc
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Cachoc Thank you for sharing your positive review via Tripadvisor! I am glad to know that you have enjoyed your Shangri-La experience... Indeed, we are the urban resort ideal for both business and leisure guests. Please accept my sincere appreciation for sharing this observation! I look forward to welcoming you back soon. With best regards Reto Klauser Vice President...

Dubai, United Arab Emirates
Reviewed 18 April 2015

We recently stayed in the valley wing twice on our way to Bali and on our return trip. Both visits as our previous stay were wonderful. This is one of my favourite hotels in the world. There are more spectacular hotels with the wow factor but this hotel has such an elegant charm. A lovely polite warm welcome and excellent...

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1Thank ConnieAbbott
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear ConnieAbbott Welcome back! Many thanks for your heartwarming review via Tripadvisor. We love reading feedback from our guests, especially from loyal friends like yourself. I am encouraged to read that you have once again enjoyed your stay at The Valley Wing - our ultimate sanctuary. Please be assured that I will share your compliments with my colleagues, especially the...

Singapore, Singapore
Reviewed 18 April 2015

Fantastic oasis in the middle of Singapore. Fabulous big resort style pool area and gardens. Lovely friendly staff that aim to please and take care of all your needs. 6th time staying here and always enjoy!

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Helpful?
Thank BeenThereNow2015
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear BeenThereNow2015 Welcome back! Compliments from loyal friends, like you, are especially precious to us. I am glad to know that your friends and you have enjoyed your Shangri-La experience once again. My colleagues at the Horizon Club will be encouraged to read your positive feedback. I look forward to welcoming you back on your 7th visit soon! With best...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: $372 - $604 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#8 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
56 questions
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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool views, Garden Wing is also very nice. If budget allows go for Valley Wing.”
SallyM840, 26 Apr 2017 | Read review
“We have stayed in the Garden Wing twice and have been very happy with the rooms on both occasions.”
Shazza_030711, 21 Apr 2017 | Read review
“Garden wing with pool view”
Wombat777, 20 Apr 2017 | Read review
“The Waterfall rooms are lovely and big.”
craig457, 18 Apr 2017 | Read review
“Pool facing rooms with balconies are just perfect”
snerd45, 17 Apr 2017 | Read review
5 of 5
AMOMA
USD 312* /night
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Orbitz.comUSD 324
Expedia.comUSD 324
HotelQuicklyUSD 383
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Prices are for 1 room, 2 adults
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