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Shangri-La Hotel, Singapore

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 538*
USD 515*
Great Deal
USD 535*
USD 537*
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Shangri-La Hotel, Singapore
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4,562 Reviews from our TripAdvisor Community

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Showing 3,882: English reviews
Singapore
Reviewed 30 May 2015 via mobile

Shangrila, a resort in the heart of Singapore. We had the room at garden wing, and to our extend the room come with a private garden which is only share with other rooms in our row. Room was impressive with a very soft and comfy bed, spacious bathroom with spacious bathup. The breakfast at The Line was another impressive feeling...

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Helpful?
5Thank PaulineHalim
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear PaulineHalim Many thanks for your encouraging feedback via TripAdvisor! I am thrilled to read that your partner and you have enjoyed your stay at the Garden Wing - our urban resort. Please know that your compliment will be shared with my colleagues, especially those at The Line and The Waterfall. I look forward to welcoming the both of you...

Makati, Philippines
Reviewed 30 May 2015

I had a chance to stay at Shangrila Singapore for some meetings. Slightly off the commercial area yet close enough to walk to, it is nestled to a quiet, residential area. Touting itself as a resort hotel within busy Singapore, the Shangrila Singapore is an oasis in a cement jungle. Stayed in the old wing which is staring to look...

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4Thank Jeff Y
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Jeff Y Thank you for sharing your experience via TripAdvisor. While I am delighted to know that you have enjoyed your stay, I am sorry for the service shortfall at The Waterfall.. May I please request that you contact me directly so that I can apologise to you in person, and at the same time, find out more details...

Hong Kong, China
Reviewed 30 May 2015

A excellent service to help me to celebrate my mum birthady, the GSO, Aslam, he is very friendly, and bring me to the room, and help us take a photo. It make my mum very happy and unforgettable. Thanks so much.

Review collected in partnership with shangri-la.com
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4Thank JohnYee7
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear JohnYee7 Thank you for choosing to celebrate this milestone with us. I am truly happy to know that your mother and you have enjoyed your Shangri-La experience. Please be assured that your compliment will be shared and encourage my colleagues, especially Aslam. I look forward to welcoming the both of you back soon. With best regards Reto Klauser Vice...

Pulaski, New York
Reviewed 30 May 2015

Stayed here 50 years ago. It was fabulous then and now. They have maintained the garden and the rooms. Close to everything great restaurants. Great amenities. The pickup area is good for limos, but if you want to walk downtown you can.

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Helpful?
4Thank Russ4862
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Russ4862 Welcome back and thank you for your kind recommendation via TripAdvisor. I am delighted to know that your partner and you have enjoyed your Shangri-La experience yet again. I look forward to welcoming the both of you back soon. With best regards Reto Klauser Vice President and General Manager

Hamburg, Germany
Reviewed 29 May 2015

I stayed in this Shangri La many times during the last nearly 30 years and at least since 10 years in the Valley Wing and I always have been absolutely satysfied with this property and its services. However, during my recent stay I experienced some very surprising service problems. There was no turndown service on the first day, and on...

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5Thank U D
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear U D While I am delighted to know that Shangri-La is your preferred hotel during your visits to Singapore, I am concerned to read your comments regarding your latest visit. May I please request that you contact me directly so that I can apologise to you in person, and at the same time, find out more details about your...

Reviewed 29 May 2015 via mobile

It is with a heavy heart that we bid a fond farewell to the Shangri-La hotel in Singapore. We've stayed in our fair share of nice hotels over the years, but this has by far been the best experience. I would not hesitate to stay again in any of their locations or recommend them to a friend. The facilities and...

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Helpful?
4Thank Tracy W
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Tracy W Many thanks for sharing the photographs and your wonderful recommendation via TripAdvisor. I am glad to know that you have enjoyed your Shangri-La experience. I look forward to welcoming you back soon. With best regards Reto Klauser Vice President and General Manager

Reviewed 29 May 2015

Although on first entering the hotel your first impressions are "wow!" as you look closer you do start to see signs of age and ware, that being said this was a fantastic hotel to stay in. The staff are courteous and extremely helpful. You really are made to feel important and special. The room was very generous, large comfortable bed,...

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4Thank Kevin W
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Kevin W Thank you for your pleasant review via TripAdvisor. I am glad to know that your friend and you have enjoyed your Shangri-La experience. Please be assured that your encouraging compliment will be shared with my colleagues at the Rooms division. I look forward to welcoming the both of you back soon. With best regards Reto Klauser Vice...

Reviewed 28 May 2015 via mobile

Have stayed in Singapore many times, but the Shangri-La takes out first prize. Rooms are spacious and modern, the pool and the gym are much better than you usually expect and the breakfasts are amazing. All staff are great! They even change the carpet in the lifts every day so you know what day it is. It's slightly out of...

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5Thank PaulWMace
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear PaulWMace Many thanks for sharing your photographs and encouraging feedback via TripAdvisor. I am truly happy to know that your partner and you have enjoyed your Shangri-La experience. For your return visit, may I please suggest that you take advantage of our scheduled shuttle bus service, which is provided for the convenience of guests who are staying with us?...

London, United Kingdom
Reviewed 28 May 2015

i stayed in this hotel for 1 night with my wife. it was fantastic hotel and nice view. They were so helpful and lovely. It is also good idea to stay in this hotel when you travel to Singapore. I would like to recommend this hotel Thank you so much

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2Thank alaimferm
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear alaimferm Thank you for your positive review via TripAdvisor. I am glad to know that your wife you enjoyed your Shangri-La experience. I look forward to welcoming the both of you back soon. With best regards Reto Klauser Vice President and General Manager

London, United Kingdom
Reviewed 28 May 2015 via mobile

I spent 3 nights here and could not have asked for a more pleasant experience. Great facilities including a gym with free weights. The service and attitude of staff is exemplary. Every single member of staff I spoke was polite, looked after me and offered additional information. The hotel offers fruit and water as you leave for the day and...

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3Thank andrewdando
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear andrewdando Thank you for your positive feedback via TripAdvisor. I am truly happy to hear that you have enjoyed your Shangr-La experience. Please know that your compliment is very encouraging and will be shared with my colleagues. I look forward to welcoming you back soon. With best regards Reto Klauser Vice President and General Manager

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04/06/2017 05/06/2017
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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $400 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 793
Reservation Options:
TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, Priceline, Ctrip TA, Agoda, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
56 questions
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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up is better.”
F369NLchrise, 24 May 2017 | Read review
“Try and request a pool view room , i think most of them are , we stayed in the Garden Wing .”
Aussielooker, 22 May 2017 | Read review
“We loved the pool/garden views”
  • Our room sitting area
  • overlooking the pool with boganvillia draping the balconies
  • Our towel art on the bed
  • We were greeted with a dozen roses, cake & a card
mar-shalouise, 9 May 2017 | Read review
“Be extremely careful of the honesty of the housekeeping teamv”
Moofasarose, 8 May 2017 | Read review
“Stay at the Valley Wing for added bonuses of food and service.”
765PaulL, 6 May 2017 | Read review
5 of 5
Priceline
USD 515* /night
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Shangri-La.comUSD 535
Booking.comUSD 537
Expedia.comUSD 538
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*Disclaimer
Prices are for 1 room, 2 adults
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