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Shangri-La Singapore

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Traveller (3047)
Room & Suite (653)
Videos (15)
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About

#51 of 342 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Be welcomed by Shangri-La Singapore's Asian service from the heart, step into its striking lobby oasis and discover a world of luxurious indulgence. Nestled within 15 acres of tropical landscaped gardens, guests are warmly embraced by the hotel’s distinct service and smiles. A sanctuary in the heart of the city, this tropical hideaway provides a vibrant and diverse social scene, unparalleled culinary experiences and family facilities to indulge in the best of everything, or simply relax, unwind and let the world go by.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Babysitting
Children's playground
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Poolside bar
Indoor play area for children
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bathrobes
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Residential Neighbourhood
Languages Spoken
English, Chinese, Filipino, Japanese and 1 more
Hotel links
Special Offer:Exclusive Member Rate
7,606Reviews81Q+A100Room tips

Reviews
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jazworldwide wrote a review 12 Apr
Antwerp, Belgium83 contributions72 helpful votes
Hotel is located in a residential area, very quiet but a long 20 minutes walk to Orchard Rd, not always pleasant in the humid Singapore climate. They have a free shuttle bus to the metro a few times daily though. Thoughtful service, spacious room, good breakfast. Free and well equipped gym also has a sauna and steamroom. Too many children in the hotel to our liking though, didn't expect that.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded yesterday
Dear jazworldwide Thank you for taking the time to leave us a positive review. We’re pleased to know that you’ve enjoyed your stay here with us and especially enjoyed the gym facilities we have here at Shangri-La Singapore. We look forward to welcoming you back to our hotel soon. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jo K wrote a review 10 Apr
London, United Kingdom3 contributions1 helpful vote
We stayed at Shangri-La Singapore for a second time due to our wonderful experience when we first stayed in October 2022. A special thank you to Ravi Kumar and his team poolside, who are attentive and always smiling and ready to help. Thank you also to Winne from house keeping who was so kind to our son when he was sick. And the wonderful man from housekeeping whose name I didn’t capture. The service, amenities and friendly staff made both of our stays special. This time our 8 year old became sick partway through our stay and we were so well looked after, including housekeeping coming immediately when we called them in the middle of the night to change bedding and clean the bathroom. Eating onsite can be expensive but the extensive inclusive breakfast at The Line each morning saw us through the day, the Waterfall Restaurant Italiano is super, The Lobby Bar has a great menu for kids, Origin Bar is a good escape for the adults and the room service is fast, reasonably priced and tasty. The pool area is fantastic and the service for drinks and food second to none.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded yesterday
Dear Jo K Thank you for taking the time to leave us a positive review. We’re glad you’ve enjoyed our signature Asian hospitality during your recent stay with us. We’re delighted to know that you had a positive experience and appreciate your compliments about our hospitality, food and facilities. Your kind compliments have been shared with Ravi Kumar, Winnie and their respective teams who will continue to deliver seamless and exemplary experiences for our guests. We look forward to welcoming you back again soon. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debra G wrote a review 9 Apr
Washington DC, District of Columbia2 contributions
This hotel is the epitome of what service and amenities should be. From the moment you pass thru the doors every one goes out of their way to make your experience here sublime. Thank you for a most enjoyable stay. We cannot wait to join you again.
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded yesterday
Dear Q7838PYdebrag It was a pleasure having you as our guest. We’re glad you’ve enjoyed our signature Asian hospitality during your recent stay with us. We are delighted to know that your stay was an impeccable one, from the warm welcome received to the service rendered above and beyond service standards. We certainly look forward to welcoming you back to Shangri-La Singapore soon. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ManGlassAndMe wrote a review 9 Apr
Blackpool, United Kingdom69 contributions153 helpful votes
We had a room in the garden wing overlooking the pool. The room was very spacious and spotlessly clean. Lovely big bathroom with L'Occitane toiletries, shower excellent. The room was delightful, peaceful and the bed and pillows extremely comfortable. Breakfast was good, lot's of choice. We had a couple of evening meals in the Lobby Lounge, good menu and service, unfortunately the air-conditioning in the Lobby Lounge is set too uncomfortably cold which spoilt the dining experience. Overall though we enjoyed our visit.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from SLS Team, Owner at Shangri-La Singapore
Responded yesterday
Dear ManGlassAndMe Thank you for taking the time to share with us your feedback. We’re delighted to know that you enjoyed your stay here with us and especially enjoyed the Garden Wing room. We appreciate your kind words of your excellent dining experience at The Line for breakfast and The Lobby Lounge. Your comments about the air-conditioning have been shared with the respective teams who will review what improvements can be made for a more positive dining experience. We look forward to the opportunity to welcome you back to our hotel. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ivana t wrote a review 8 Apr
1 contribution
Good Service,good room,good facilities,good breakfast,perfect location,Easy to go anywhere perfect view, cozy place, good people, big room, the lobby is good to take a photo, the air conditioner is cold, many things to do like swimming, spa and healthy club.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded yesterday
Dear L4954ELivanat We appreciate the time taken to leave us a positive review. We’re glad you’ve enjoyed our signature Asian hospitality during your recent stay with us. We are pleased to know that you had a positive experience and appreciate your compliments about our hospitality, rooms and facilities. We look forward to welcoming you back to our hotel soon. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AKXIX wrote a review 6 Apr
Perth, Australia46 contributions1 helpful vote
The Pool bar at Shangri-La Singapore has been amazing and in particular Ravi and his staff have treated us exceptionally well throughout our stay. Highly recommend coming to stay or visit as you will definitely have a great time! Perfect 👌
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear AKXIX It was a pleasure having you as our guest. We’re glad you’ve enjoyed our signature Asian hospitality during your recent stay with us. Your kind compliments have been shared with Ravi and the Pool Bar team who will continue to deliver seamless and exemplary experiences for our guests. We appreciate the recommendation and look forward to welcoming you back again to our hotel. Sincerely with best regards John Rice General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ab_n_tam wrote a review 6 Apr
Como, Australia70 contributions94 helpful votes
Stayed for 3 nights with 2 teenagers in the Tower suite. The hotel welcome and communication before checkin was perfect. The hotel room and grounds were amazing and my kids were jealous of the kids club and splash park that they were too old for now. The pool was lovely though and no issues getting a seat and towels. We ate at the lobby lounge, the Line for breakfast and by the pool and all food choices were really good. My only negative was the price of food and drinks was very high so we started to walk to Orchard Road and the myriad of restaurants only 5 min walk away. Definitely recommend to families with toddlers!
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Fantastic amenities for children less than 12
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear ab_n_tam We appreciate your positive feedback. We’re glad you’ve enjoyed our signature Asian hospitality during your recent stay with us. We appreciate your kind words of your excellent dining experience at The Lobby Lounge, The Line and by the pool. We are heartened to hear that your stay was an impeccable one, from the warm welcome received to the service our staff rendered which was above and beyond standards. We appreciate the recommendation and look forward to welcoming you back again soon. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charlotte O wrote a review 5 Apr
1 contribution
Our second stay here and another utterly perfect experience. We had a family room in the Garden Wing for 8 nights (with a 7 and a 5 year old) over Easter and loved every moment. The grounds are stunning, the staff / service is second to none and the room was extremely comfortable. The children adored the pool / splash park and breakfast at the Line was a real hit every morning. Two delicious meals at Waterfall and good food and drink from the Pool Bar. The hotel is set in the most beautiful grounds, it really is a magical tropical environment with orchid houses, terrapins, geckos and beautiful flowers everywhere. The chocolate rabbit delivered to our room was an unexpected Easter treat. We love how this is a beautiful tranquil oasis in an action-packed city. Hands down the best hotel we have ever stayed in and would love to return again soon.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear 878charlotteo We appreciate the time taken to leave us a positive review. We’re glad you’ve enjoyed our signature Asian hospitality during your recent stay with us. We are pleased to hear that you’ve enjoyed your stay here with us and especially enjoyed the family facilities we have here at Shangri-La Singapore. Thank you for choosing Shangri-La Singapore and we look forward to creating more memorable memories with you soon. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anthony.R82 wrote a review 4 Apr
West Byfleet, United Kingdom51 contributions36 helpful votes
We have a fabulous stay from the room, to the food to the kids club - 5* throughout! We stayed for 3 nights and had a great stay. We had a suite room and the rooms are to a good standard, not the best we’ve ever seen. The beds are comfortable and the hotel and grounds are look after.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear Pork-Loins Thank you for taking the time to leave us a positive review. We are pleased to hear that you’ve enjoyed your stay here with us and especially enjoyed the family facilities here at Shangri-La Singapore. We are delighted that you had a positive experience and appreciate your compliments about our food and hotel grounds. We look forward to welcoming you back to our hotel again soon. Sincerely with best regards John Rice General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aleen wrote a review 3 Apr
Chicago, Illinois1 contribution1 helpful vote
The hotel itself is very nice and I really don't have anything I don't like. The staff is nice. I think my room was big, so I had a great time there. I can't say the room price is cheap, but it was fair. One day I had breakfast and it was good too. I think I will recommend this hotel for couples.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from SLS Team, Owner at Shangri-La Singapore
Responded 1 week ago
Dear coma2024 Thank you for taking the time to leave us a positive review. We are glad you’ve enjoyed our signature Asian hospitality during your recent stay with us. We are pleased to hear that you’ve enjoyed your stay here with us and appreciate the recommendation. We look forward to welcoming you back again to our hotel. Sincerely with best regards John Rice General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$448 - AU$600 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel singapore, shangri la singapore
LOCATION
SingaporeSingaporeNassim / Orchard Road / Tanglin
NUMBER OF ROOMS
792
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SHANGRI-LA SINGAPORE: 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Shangri-La Singapore
Which popular attractions are close to Shangri-La Singapore?
Nearby attractions include Origin Bar (0.10 km), MAD Museum of Art & Design (0.5 km), and buds By Shangri-La (0.2 km).
What are some of the property amenities at Shangri-La Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shangri-La Singapore?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Singapore?
Conveniently located restaurants include Waterfall Ristorante Italiano, Origin Grill, and Shang Palace.
Are there opportunities to exercise at Shangri-La Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Singapore have airport transportation?
Yes, Shangri-La Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Singapore?
The staff speaks multiple languages, including English, Chinese, Japanese, Malay, and Filipino.