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Shangri-La Hotel, Singapore

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Shangri-La Hotel, Singapore
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4,317 Reviews from our TripAdvisor Community

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Showing 3,666: English reviews
Hobart, Australia
Level Contributor
363 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed yesterday NEW

What a lovely hotel! We've stayed here before and both times we stayed in the Garden Wing - definitely the rooms to choose. They were huge and as you would expect everything was good. The orchid gardens are amazing. We found the best place to eat in the hotel was The Line, where the staff were exceptional – nothing was... More 

Helpful?
Thank Mike S
San Francisco, CA
Level Contributor
140 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed yesterday NEW

This is a beautiful property with friendly and professional service and good housekeeping that seems to be visited by tourists, businesspeople, and event (e.g., wedding attendees). One small problem is that the hotel is not in close walking distance of anything but 25-30 minutes will get you to the Orchard road and it is easy to get taxis that take... More 

Helpful?
Thank Worlds_of_Wonder
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 days ago NEW

We were very pleased hearing that we will be upgraded to the Valley Wing after paying for our rooms for a discounted price due to the refurbishment that is undergoing. The hotel is located off Orchard Road where a lot of shopping malls are located. The Valley Wing have a large room with a very comfortable bed and a sitting... More 

Helpful?
Thank Am P
Colombo, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Actually that is Nice fantastic place where you can find the town area. Everything I got really they were maintained well. I have been stayed there for Two nights. Service is excellent. I recommended that Place.

Helpful?
1 Thank GrandHolidayslk
Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

I'm a Singapore resident and stepped inside the Shangri-La for the first time today and it truly took my breath away. I never knew such lush greenery could exist inside a Singapore hotel. Forget the Botanical Gardens, just walk through the massive grounds of Shangri-La for a beautiful nature experience including not-so-shy squirrels ;) I dined with a friend a... More 

Helpful?
1 Thank kellybeckwith
Singapore, Singapore
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 days ago NEW

I love the Shang Ri La Hotel in Singapore. The pool is very nice and a good temperature. The Staff are very warm and friendly. The room and view is fantastic! The whole pack is ace! The food is also very delicious.

Helpful?
1 Thank freddiemgreen
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear freddiemgreen, Thank you for sharing this positive review with us. We are delighted that you enjoyed the Shangri-La experience and appreciate your compliments about our guest room and views. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Dorset
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 days ago NEW

Very nice hotel, had no real complaints even though there was building work going on in the tower. Service was good, location good, room clean comfortable and reasonably well equipped. We had breakfast in the hotel and it was excellent and well priced. Why do hotels charge idiotic prices for mini bars?????

Helpful?
1 Thank MarkB1234
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear MarkB1234, Thank you for taking the time to share this review, we are glad to see that you had an overall positive experience and appreciate your compliments about our service, location and rooms. We hope to welcome you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Sydney, Australia
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 days ago NEW

I stay at the Shangrila a lot. In fact I am there at least twice a month. The Shang in Singapore is undergoing a major renovation which they call a rejuvenation. The whole project is very inconvenient and unpleasant for the people who stay there. For example, getting to their Chinese or Japanese restaurants can be challenging. With everything that... More 

Helpful?
1 Thank BloodDr
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear BloodDr, Thank you for taking the time to share this review with us. We sincerely apologise for any inconvenience experienced during your stay with us, and appreciate your kind understanding and encouraging comments about our associates as we embark on our rejuvenation program of the Tower Wing, which is slated to conclude by end-Q1 2017. We hope to welcome... More 

Albert Park, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Very nice hotel great place for a relax away from the hustle of the city. Recommend for extended stay although not on the cheap side room are good and comfortable. Pool in nice for a refreshing dip 5 star.

Helpful?
1 Thank jackiieeo
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear jackiieeo, Thank you for sharing this positive review with us. We are delighted that you enjoyed your stay and appreciate your compliments about our guest rooms and hotel facilities. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

After being held up at the airport by the disappearing greeter a few months ago, I decided to give Shangri-la another try, this time with the family for a short weekend trip (although I was reluctant to take up their greeter service this time). The goodwill and positive experiences built over two decades of staying with the chain takes a... More 

Helpful?
2 Thank Papafan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amid 15 acres of luxuriant gardens and greenery, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, which is home to numerous plant and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls.Inspired by nature, there is a daily Tai-Chi demonstration with a Tai-Chi master and Koi feeding ceremony by a Koi Master, in the Atrium of the new Garden Wing.A wide range of recreational facilities is available at the hotel, including the newly-opened CHI, The Spa at Shangri-La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. There is a 3-hole golf course for putting practice.The hotel houses several dining outlets for great culinary experiences. From classical Japanese kaiseki at Nadaman to international favourites at The Line and the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. A new dining concept, Waterfall Ristorante Italiano, offers Southern Italian cuisine focusing on handmade pastas and freshest seafood. Guests can also relax with high tea served at The Rose Veranda which features 164 varieties of TWG teas, sip a Cheongsam, Shangri-La's signature cocktail, in the Asian-inspired Lobby Court or savour premium wines amidst panoramic city views at BLU Bar.All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Traders Hotel, Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. A business centre with internet and meeting room facilities is available for the convenience of the business travellers as well. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: $397 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Shangri-La Hotels and Resorts, Hotels.com, Ctrip TA, Agoda, Priceline, Travelocity, Odigeo and Jetsetter so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
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North Yorkshire, U.K.

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view is best!”
 of 5 bubbles Worlds_of_Wonder, 1 Dec 2016 | Read review
“Tower will be nice when building works is complete”
 of 5 bubbles MarkB1234, 28 Nov 2016 | Read review
“Get a high floor room to try and get away from construction noise and views.”
 of 5 bubbles BloodDr, 27 Nov 2016 | Read review
“Garden Wing with pool view is very pleasant and quiet”
 of 5 bubbles AnnieW903, 22 Nov 2016 | Read review
“The Valley Wing is the choice for many heads of state, presidents and dignitaries. it is exquisite and they treat you royally.”
 of 5 bubbles Nomad453, 21 Nov 2016 | Read review
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