Excellent service whereby we were provided with a complimentary yummy cake and fruits upon check-in. Check-in was speedy and friendly and service was prompt when addressing our requests. We also love the spacious suite which was perfect for 4 of us friends. The bathroom was large with 2 sinks and a rain shower and a bathtub. We had the gym and pool to ourselves which was pleasant. The gym was well equipped with an extensive range of equipment. Thank you for the stay!
Had our first Four Seasons experience in KL. We had so much fun there and was hopeful that we could repeat it in Singapore. It was a birthday stay and I approached the concierge for an arrangement to place the gift in the room prior to our arrival. It was arranged by Miku and she did it soo nicely! She was fast in her response and on the day of arrival, she was so warm and welcoming. Ms Yanlin Tan did our check-in and she too was very warm and welcoming. Our check-in was done thoroughly but swift. During check-out Miku was there to bid us goodbye. She was so sincere that it felt like saying goodbye to a friend. Thank You Miku! You made our stay a memorable one! The moment you step at Four Seasons, you can expect the Four Seasons Standard! The warm welcome, the ambience and the room! I call it the Four Seasons Bed! The Mr. had a good nap as soon as we checked in! We are looking forward to our future stay with Four Seasons!…
We had a very lovely 2-night stay with our pet dog at Four Seasons Singapore. The room is very clean, spacious and luxurious. The bed is extremely comfortable and great to lounge in and watch TV. The staff are very kind and sincere, especially the reception manager, Yanling Tan, who made us feel so welcomed with her genuine and gracious service. They treated our dog like a family member and we respect them for that. The buffet breakfast may not be a huge spread but each item is cooked well and is delicious, with great coffee and tea, and that's way better than a huge spread of average food. Altogether, an excellent, memorable stay for us.
To celebrate our belated graduation that was cancelled due to Covid, we went on a girls staycation and chose Four Seasons. Though we booked from Klook, we were very pleasantly surprised by the care and attention that the reservations agent Gladys provided - she was very attentive to our requests for a high floor and also made sure to include extras such as complimentary early check-in, a card to celebrate our graduation, along with a cake which we didn't expect. It was truly a kind gesture. The Premier Queen room was marvelous. It's spacious, just nice for the three of us, and the high floor gave a really great view of the skyline! The bathroom is fantastic, and we love the beds too. Overall, a fantastic room, and more than comfortable for us. Checking in with Shireen was a breeze. One of us had a really bad sore throat and she overheard us saying that we would get honey, and told us she would have someone send up honey lemon to the room, which was honestly very unexpected but very well appreciated. The service throughout our stay was wonderful - from the warm welcome at the lobby by the bellmen, to the houskeeping ladies who helped to clean our rooms, and even at the restaurant - thank you Ms Wong for remembering our drink choices at breakfast. Chef Audrey was also very gracious. We'd like to also give a shoutout to Karen at the rooftop swimming pool for taking our pictures and also recommending us to head to the sauna, which was a much loved highlight of our last day. Thank you also to the Front Desk for the later checkout, we are on the whole, very appreciative of the highly personalized and luxurious treatment that Four Seasons has provided to its guests, and we would definitely be back!…
One of the few hotels that allow pets, I booked a room here for staycation recently. Inform the hotel prior to your arrival and the hotel will arrange a small welcome package for your paw friend. It is a customised small towel with the pet name embroidered on it. The hotel will also send in some of the pet amenities such as pee pad, eating bowl to keep the pet comfortable during the stay. The hotel also arranged my for my breakfast to be delivered to the room. It was a nice gesture. We had our breakfast at the restaurant on the second day and was pleasantly surprised that the usual buffet spread is still available. Instead of picking the dishes ourselves, each station has a staff to pick up the dish at your request. For my room, I had my room facing the City, it was absolutely gorgeous. Love the spacious room and comfortable linen. Definitely an enjoyable stay for myself and my pet.…
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