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Swissotel Merchant Court Singapore

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#39 of 309 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Swissotel Merchant Court Singapore
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4,253 Reviews from our TripAdvisor Community

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Showing 3,448: English reviews
Bairnsdale
Reviewed 6 November 2014

The Swissotel Merchant Court was an excellent choice for our 7 day stay in Singapore. Located in a vibrant part of the city, close to transport, restaurants, important attractions and having top quality facilities and services. During our time there the staff showed courtesy and were very helpful and we would recommend this hotel to anyone who was looking for...

Review collected in partnership with Swissotel Hotels & Resorts
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3Thank petercP9745BA
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear petercP9745BA, Thank you for choosing to stay with us at Swissôtel Merchant Court and for giving us a perfect rating. It is truly heartwarming to receive your commendation on our location, as well as the top quality facilities and services you have enjoyed. Your praises are greatly appreciated and will definitely continue to motivate us to achieve the highest...

Busselton, Australia
Reviewed 5 November 2014

The hotel is right on Clarke Quay, a walk to Bugis, Chinatown, an MRT station and some good shopping complexes. One is just next door with a basement food court, lots of quick meals at very good prices, obviously used by all the local office workers. The hotel itself is a little tired but has a lovely Singaporean ambience, we...

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2Thank Judo513
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Judo513, Thank you for choosing to stay with us at Swissôtel Merchant Court. It is truly a pleasure to hear of your delightful experience and that you enjoyed the use of our Executive Club Lounge, facilities and the convenience of our location. My team and I look forward to welcoming you and your partner again in the not too...

Larapinta
Reviewed 5 November 2014

This hotel is at a very convenient location - close to Shopping centre, MRT, Clarke Quay, River, restaurants, ATM etc. and still resonably priced. Rooms are good and the service too. I'll recommend this hotel.

Review collected in partnership with Swissotel Hotels & Resorts
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1Thank mukeshs62
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear mukeshs62, Thank you for your kind review and for recommending us. I am delighted to hear that you had a pleasant experience during your recent stay and enjoyed the convenience of our location, comfort of room, as well as the service rendered by our team members. My team and I look forward to welcoming you again on your next...

Saltburn-by-the-Sea
Reviewed 4 November 2014

This hotel is very well positioned directly on Clarke Quay with its numerous restaurants, bars and shops. It is within very easy walking distance of Chinatown and it also has very easy access to the metro for getting around Singapore generally. Our room was comfortable, well equipped and clean except for the carpet which needed replacing. We would definitely use...

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Helpful?
Thank Sandra A
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Sandra A, Thank you for your kind review. I am glad that you and your partner enjoyed the comfort of our room and the convenience of our location. I hope that you had fun visiting the many interest sights around Singapore as well and my team and I look forward to welcoming you again in the not too distant...

Christchurch, New Zealand
Reviewed 4 November 2014

Very conveniently located in Clarke Quay. Our room was huge, but a bit worn out. Service was good, but nothing extraordinary, as is the case in many other large hotels. We had a window facing the pool, so it was nice and quiet. Pool is good, just a right size for a dip, with a bar next to it. Location...

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2Thank CosmoNZ
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear CosmoNZ, Thank you for your kind review. I am honoured to hear of your very pleasant experience with us and that you and your partner enjoyed our facilities and the convenience of our location. The excellent rating which you gave of your stay with us is truly appreciated and my team and I look forward to welcoming you again...

Kuala Lumpur, Malaysia
Reviewed 3 November 2014

Time and again, I am always delighted and loved and enjoyed my stay in each of the Swissotels I've stayed in. This is no different. Check in was fast and smooth and the staff is friendly and sweet. She was really pleasant and my check-in was done under 5 minutes. Same goes for check-out. Room is expected of Swissotel standard...

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Helpful?
1Thank pluboy
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear pluboy, Thank you for your kind review and for giving us a perfect rating. It is truly heartwarming to receive your commendation that you are delighted with each experience at every property under Swissôtel Hotels & Resorts, with no exception on your stay with us, enjoying the Swiss Hospitality extended by our team members. Thank you for your continuous...

Sheidow Park
Reviewed 3 November 2014

Value for money hotel. Was looking for a neat clean hotel close to the river precinct and wasnt dissappointed. While the bathroom is a bit dated the cleaniness of the hotel is good. Staff good. Would recommnend based on those loooking to pay around $300/night. For those wanting more "upmarket" you will need to upgrade room value as I recommend...

Review collected in partnership with Swissotel Hotels & Resorts
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1Thank E6167EHstevew
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear E6167EHstevew, Thank you for your kind review. I am happy to note that you and your partner enjoyed your stay with us and were pleased with the convenience of our location as well as the Swiss Hospitality extended by our team members. I hope you had a great time to exploring the vicinity as well and my team and...

Paris, Ile-de-France, France
Reviewed 2 November 2014

After spending 10 days in this hotel you don't really feel treated like a special guest. Wifi is really slow. Request the rooms far from the bars and noises from the nearby streets. The pool could use more chairs around

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank Ph-S75
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Ph-S75, Thank you for sharing your review. I regret to note that your stay with us fell short of expectations which I would like to take the opportunity to extend my apology for. Your feedback is much appreciated and will allow us to constantly review our offerings for improvement so as to delight our guests always. Thank you once...

Southampton
Reviewed 2 November 2014

This room has a vibration noise on entry which was louder near the door and bathroom than in the bedroom area. Reception could only offer that an engineer would come and listen to it as the hotel was full and an alternative room was therefore not available. It was difficult to get to sleep due to this noise.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank rosemaryg962
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear rosemaryg962, Thank you for taking time to share your feedback with us. Please allow me to extend my profound apologies for the inconvenience caused during your stay, resulting in the shortfall in experience. Please be assured that the issue highlighted has been acted upon immediately with rectification works being carried out by our Engineering department. I thank you for...

Reviewed 2 November 2014 via mobile

We (two adults and two children aged 9 and 11) arrived at the hotel for a four night stay on Tuesday 28th October at 10pm after flying in from Sydney. My wife and I have visited Singapore previously but this was our first time at Merchant Court. We had booked the kids package providing guaranteed adjoining rooms (one room with...

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Helpful?
4Thank Xandermoo
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Xandermoo, Thank you for your kind review. I am warmed to hear that you and your family had an enjoyable stay with us and were particularly pleased with the setup in the Parents room and the Kids Room. Your commendation of us on being your choice hotel again on your return visit is an honour to note and is...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Ellenborough Market Cafe
Ellenborough Market Cafe
Cuisines: International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $198 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#22 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#39 Luxury Hotel in Singapore
#40 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Merchant Court Singapore staff and other travellers.
43 questions
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Questions? Get answers from Swissotel Merchant Court Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“12th floor corner room overlooking Clarke Quay”
 of 5 bubbles Lillie12355, 22 Mar 2017 | Read review
“Get a balcony room. Worth it!”
 of 5 bubbles MARKYWG, 19 Mar 2017 | Read review
“Some rooms can be a little walk from the lifts. If this bothers you, ask for a room nearer to the lift well.”
 of 5 bubbles tripaccount, 18 Mar 2017 | Read review
“Rooms at the front have great river views.”
 of 5 bubbles hetha, 12 Mar 2017 | Read review
“Executive rooms are great if you wish to use their club level facilities.”
 of 5 bubbles RowePCCA, 12 Mar 2017 | Read review
5 of 5