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Swissotel Merchant Court Singapore

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#39 of 309 Hotels in Singapore
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1 room 2 adults 0 children
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Swissotel Merchant Court Singapore
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4,253 Reviews from our TripAdvisor Community

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Showing 3,448: English reviews
Perth, Australia
Reviewed 17 November 2014

This was the first stay at the Swissotel Merchat Court and we had a great time. We had a Executive Room with access to the lounge which is great value and worth the extra. Great location to Clarke Quay and transport

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank GregWA
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear GregWA, Thank you for choosing to stay with us at Swissôtel Merchant Court. I am pleased to note of the great stay you had with us and that you enjoyed the use of our Swiss Executive Club Lounge and the convenience of our location. Your review is much appreciated and my team and I look forward to welcoming you...

Reviewed 17 November 2014

Few issues with room selection once you arrive at the hotel but they did their best to accomodate. Apart from that its a lovely hotel with a great pool and gym facilities. The roomas are nicer on the pool facing side.

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Helpful?
Thank Jozsef T
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Jozsef T, Thank you for your kind review. I am glad to note of your pleasant experience and that you and your friends enjoyed the comfort of our room, facilities and the Swiss hospitality rendered by our team members. I look forward to seeing you again in the near future. Warm regards, Rainer Tenius General Manager

Leeds
Reviewed 17 November 2014

After arriving on a 14 hour flight from the UK, I was disappointed to find that I could not check in until 3pm. I left my luggage and went out and made good use of the time, but I would have given anything to be able to go to my room and have a rest first. When I got the...

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Helpful?
1Thank AnnLeedsLeeds
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear AnnLeedsLeeds, Thank you for taking time to share your review. I am glad to hear that you enjoyed the comfort of our room and had a delightful experience at our restaurant. I would like to take the opportunity to extend my sincere apologies for the mentioned areas that did not match your expectations especially on the unavailability of a...

Perth, Australia
Reviewed 16 November 2014

This is a fantastic hotel ideally located on the banks of Clark Quay. This makes it ideal to enjoy the night life while also taking an early morning stroll along the banks of the quay or an exercise through Fort Canning. Most importantly the hotel service is excellent with the staff accommodating to the needs, while there is a spa...

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
1Thank rustermina
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear rustermina, Thank you for giving us perfect rating. It is a great delight to hear of your pleasant experience and that you were pleased with the convenience of our location, facilities and the Swiss hospitality extended by our team members. Indeed, we pride ourselves as a resort-style oasis in the heart of the city which I am glad that...

Tangerang, Indonesia
Reviewed 16 November 2014

I spent 3 night with family last August holiday. Hotel is awesome and comfort. Very near to MRT and also Clarke Quay. Room is clean, service is good. Only problem when check in. Did not clear in reservation that strictly only 2 persons allow in one room. Also not so consider about that because many times stayed at other Singapore...

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Helpful?
1Thank tonsud
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear tonsud, Thank you for kind review. I am glad that you enjoyed our Swiss service, comfort of our room and the convenience of our location. Your feedback is greatly appreciated and will be duly shared with my team members for constant improvement. Thank you for recommending us and my team and I look forward to welcoming you and your...

Cambs
Reviewed 16 November 2014

The very best - wonderful service, amazing views from our room - the best food and we wiuld go back ttomorrow. A week later back in the UK and we are still talking about the hotel abd the best stay and we gave stayed in Claridges in the UK so expect the best.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank rogerm753
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear rogerm753, Thank you for giving us a perfect rating on your recent stay with us. It is indeed heartwarming to receive your compliments of our Swiss Hospitality, rooms, and Food & Beverage offering being top notch. Your generous praises are appreciated and to note that we had created a lasting excellent impression is truly a great honour. My team...

Marbella, Spain
Reviewed 16 November 2014

Superb location. Excellent friendly staff. The most comfy bed I have found in a hotel. Other room amenities first class. Our room 338 had no noise from outside or other rooms. Clarke Quay right across river with dozens of bars and restaurants. Breakfast with huge choice but rather expensive.

Review collected in partnership with Swissotel Hotels & Resorts
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2Thank adriandoylespain
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear adriansdoyle, Thank you for your kind review which I am pleased to hear of the praises that you and your family have of our location, Swiss hospitality, as well as the comfort of our beds and amenities. Thank you once again for your compliments and my team and I look forward to welcoming you again soon. Warm regards, Rainer...

Noida, India
Reviewed 15 November 2014 via mobile

This was my second stay in this hotel. It is a very good hotel. Rooms are spacious, clean, neatly arranged. Bathroom has all items that one usually needs. Selection of TV channels is good. It's a good mix of news, movie, and sport channels. Location of hotel is its USP. Hotel is right on the Clark quay. A popular tourist...

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Helpful?
2Thank VijaySharma_CFA
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear VijaySharma_CFA, Thank you for your kinds review and for your continuous support. I am delighted to hear that you enjoyed the comfort of our rooms and the convenience of our location. Your feedback is much appreciated and has been duly shared with the team for improvements accordingly. I look forward to welcoming you and your friends again in the...

Hereford, United Kingdom
Reviewed 15 November 2014

We stayed at this hotel on the way to New Zealand from the UK. The hotel is very much in the colonial style, and none the worse for that. The staff were unfailingly efficient. Our room overlooked the rear of the hotel, where there is the swimming pool, plunge pool, garden and bar. It was quiet. The room itself was...

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Helpful?
4Thank Perniticus
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Perniticus, Thank you for kind compliments. I am truly warmed by your generous praises of our hotel’s offerings in particular, the comfort of our rooms, facilities, location as well as our Swiss Hospitality. I hope you had a great time visitng the many interesting sights around the city and my team and I look forward to welcoming you and...

Bangkok, Thailand
Reviewed 15 November 2014

I was lucky to get a very good rate from Agoda for this hotel which made it affordable. The hotel is a very good standard, rooms are well appointed with good amenities and lovely bathrooms. Pool area is nice although the spa is very expensive. Location is fantastic as right next to the subway distance and in the heart of...

Review collected in partnership with Swissotel Hotels & Resorts
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4Thank Mary_Bangkok
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Mary_Bangkok, Thank you for giving an excellent rating on your recent stay with us. It is truly a pleasure to hear of you generous compliments on the comfort of our room and amenities, as well as the convenience of our location. I hope that you and your friends enjoyed the many entertainment hotspots in vicinity and my team and...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Ellenborough Market Cafe
Ellenborough Market Cafe
Cuisines: International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $198 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Cheap Tickets, Booking.com, Asiatravel.com Holdings and Agoda so you can book your Swissotel Merchant Court Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#22 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#39 Luxury Hotel in Singapore
#40 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Merchant Court Singapore staff and other travellers.
43 questions
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Questions? Get answers from Swissotel Merchant Court Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“12th floor corner room overlooking Clarke Quay”
 of 5 bubbles Lillie12355, 22 Mar 2017 | Read review
“Get a balcony room. Worth it!”
 of 5 bubbles MARKYWG, 19 Mar 2017 | Read review
“Some rooms can be a little walk from the lifts. If this bothers you, ask for a room nearer to the lift well.”
 of 5 bubbles tripaccount, 18 Mar 2017 | Read review
“Rooms at the front have great river views.”
 of 5 bubbles hetha, 12 Mar 2017 | Read review
“Executive rooms are great if you wish to use their club level facilities.”
 of 5 bubbles RowePCCA, 12 Mar 2017 | Read review
5 of 5