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Paradox Singapore Merchant Court
20 Merchant Road Clarke Quay MRT Station, Singapore 058281 Singapore
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Avg. AU$331 /night, 3/15 - 3/16
AU$436
per night
AU$371
per night
AU$306
per night
Mar
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15 Mar
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#61 of 352 hotels in Singapore
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids pool
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Fitness / spa changing rooms
Fitness classes
Personal trainer
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
River View
Family
Languages Spoken
English, Chinese, Indonesian, Malay
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Changi Airport
17.7 km•
See all flights
Seletar Airport
14.5 km•
See all flights
Telok Ayer
10 min•Singapore Mass Rapid Transit
Rental Cars
489 Restaurants
within 0.5 kilometers
Reviews
4.5
7,545 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a bustling hub near Clarke Quay, the Paradox Singapore Merchant Court garners praise for its exceptional location, making it a favorite starting point for exploring local attractions. Guests appreciate the attentive service, though some have noted occasional breakfast and check-in hiccups. While the hotel's atmosphere combines modern touches with comfort, noise and a sense of wear have been points of concern.
Opinions on value are mixed, with some guests finding the offerings pricey. Room experiences vary, with spaciousness and views lauded, but some decor and maintenance aspects face criticism. The hotel's amenities, particularly the pool, stand out for their quality, and cleanliness is consistently applauded across the board.
Location
Convenient
Atmosphere
Eclectic
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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Traveller rating
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- 2,701
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Detailed Reviews
Ellenborough Mkt Café isn't one of the best BUT IT's the BEST café that we've tried over these two months since Jan 2025. The lunch buffet spread was really fabulous. We're so well served and pampered by 2 dedicated ladies viz Ms Elsa and Ms Bee Hock.
Ms Elsa had taken the extra mile to guide my dad to the gents without having to take the flight of stairs. Ms Bee Hock was very diligent in clearing the used plates and in refilling hot water.
Both courteous ladies had displayed their professionalism and their warm smiles had left us an unforgettable impression.
Thank you, ladies and team.
God bless all of you with His Love, Peace and Joy always.
Ms Elsa had taken the extra mile to guide my dad to the gents without having to take the flight of stairs. Ms Bee Hock was very diligent in clearing the used plates and in refilling hot water.
Both courteous ladies had displayed their professionalism and their warm smiles had left us an unforgettable impression.
Thank you, ladies and team.
God bless all of you with His Love, Peace and Joy always.
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Date of stay: March 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 4 days ago
Dear Guide26772768806 Thank you so much for your wonderful review! We're thrilled to hear that you had such a sweet and pampered dining experience at Ellenborough Mkt Café. It means a lot to us that Ms. Elsa and Ms. Bee Hock were able to make your visit even more special with their attentive service and care. We'll be sure to share your kind words with them and the rest of the team. Your gratitude truly brightens our day! We look forward to welcoming you back again soon. Yours Sincerely, Christine Choo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent some weeks researching hotels for Singapore and the Paradox is an excellent place in which we stayed for 10 days. Firstly, the location is excellent - its on Clarke Quay and a 2 min walk over the bridge takes you to a river cruise and many great cafes & restaurants. Its about a 6 min walk into Chinatown where you will find hawkers markets with great eating. Secondly, the pool is excellent with a bar - this is my essential criteria for a hotel, especially at the end of a hot day when you need a good cocktail or beer. Thirdly, there is a laundry on the 2nd floor with 2 machines preloaded with washing powder & dryers. Fourthly, the rooms are spacious, clean, A/C with good beds. If you are noise phobic like me, just ask for a room away from the lifts etc and the staff will readily assist. We had a lovely quiet room on the 5th floor which overlooked the pool. Fifthly, the buffet breakfast is fantastic and accommodates all dietary types. They also do an awesome evening buffet dinner. The Coffee is not great at breakfast so walk over the road to the Craftsmen Coffee Shop and you will get an excellent latte – they also do good food at this café and are open 7 days. Finally, the hotel has a 12pm checkout and will store your luggage whilst you spend your last day sightseeing or sitting by the pool. You can then get a free shower and freshen up on the 2nd floor before flying out – this saved us considerable money instead of hiring a hotel room at the airport for a shower. Overall, this is a great hotel, lovely staff, immaculately clean rooms, great pool and perfect location. We would recommend it to any Aussie!
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Date of stay: August 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Download an app called Grab as this is the equivalent of our Uber in Australia and you will get...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 2 Sept 2024
Dear FalcXR8 Thank you for the comprehensive 5 star review during your recent with us. We are thrilled to hear that you enjoyed your overall experience and surely our location is one of the best places to be in while in Singapore. Our team strives to deliver exceptional service to all our guests and we thank you for amplifying this experience. We look forward to welcoming you back soon. Yours Sincerely, Christine Choo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
After a stay of 5 days we can confirm what others have said, location is good for most sights, staff are professional and friendly and hotel is clean and smart. You can get almost everwhere by the MRT both Clarke Quay and Fort Canning stations are easy walks away including Marina Bay the Botanical Gardens and the Night Safari/ zoo. No taxis needed.
Breakfast time is a bit of a scrum but food, is fresh and topped up no matter what time you arrive. Strangely, the in-room toiletries are not good, it was impossible to get the shampoo to lather there was no bar soap and everything came in tiny plastic bottles, and we could all do with less plastic! Towels were pretty worn too but we appreciated the robes and slippers in the room.
The wait times for the lift were sometimes lengthy as one of the four was not working for our full 5 day stay.
Breakfast time is a bit of a scrum but food, is fresh and topped up no matter what time you arrive. Strangely, the in-room toiletries are not good, it was impossible to get the shampoo to lather there was no bar soap and everything came in tiny plastic bottles, and we could all do with less plastic! Towels were pretty worn too but we appreciated the robes and slippers in the room.
The wait times for the lift were sometimes lengthy as one of the four was not working for our full 5 day stay.
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Date of stay: March 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 4 days ago
Dear Redlizziem Thank you for taking the time to share your wonderful review! We're delighted to hear that you enjoyed our convenient location, professional and friendly staff, and the cleanliness of the hotel. It’s great to know you were able to explore many attractions nearby with ease using the MRT. We also appreciate your comments on the breakfast experience, and we’ll make sure to keep the food refreshed for guests at all times. Your feedback regarding the in-room toiletries and towels is invaluable, and we will certainly look into improving the quality and sustainability of these items. We apologize for the inconvenience caused by the lift wait times, and we are working to address the issue to ensure a smoother experience in the future. We truly value your input and hope to welcome you back for another stay soon! Yours Sincerely, Christine Choo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our stay at the Paradox Singapore Merchant Court, the location was amazing and we were able to walk to shopping, restaurants, and attractions. Our room was very clean, spacious and we had 4 large windows to see the river views. The bed was comfortable, a large bathroom with make up mirror always great to have and safe, drawers, iron and robes in wardrobe. All made this a great stay. Staff were friendly and efficient and always happy to answer our questions on how to get to various attractions. We highly recommend staying and we will be back to stay again.
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Date of stay: July 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 1 Aug 2024
Dear 833nancy Thank you so much for the Amazing 5-star review during your recent stay at Paradox Singapore Merchant Court. We are thrilled to hear that you had a wonderful experience with us and for your incredible recommendation. We look forward to welcoming you back soon! Yours Sincerely, Christine Choo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Positive experience, the hotel is in an excellent position one minute from the metro. The rooms are clean, spacious and with excellent amenities (boiler with coffee and tea, 4 bottles of water a day, toothbrush, bathrobe and more) good wifi, shame about the air a little noisy air conditioning and little space (even if the room was spacious) to store t-shirts and other things. Sumptuous breakfast but although there was everything and more you have to pay for an espresso coffee as an extra. Good swimming pool, extremely courteous and helpful staff. The fact of being able to leave your luggage and also the possibility of taking a shower and changing even after the check up was much appreciated. I think the prices are medium-high (but having paid the company I cannot give an objective opinion)
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well placed hotel, very near to Clarke Quay, one road away. There is a MTR station within the building opposite that can get you everywhere very cheaply, safely and very clean. Hotel has a pool and aqua activities available. Restaurant for breakfast is excellent, rooms are large and comfy. Staff are pleasant and helpful, no complaints at all. We had a very early privately arranged Hotel transfer to the Airport which was good in that the lady driver gave us a running commentary of everything around and an insight into everyday life for locals with regard to tourists- however it was very expensive against an ordinary taxi which you would have to organise yourself. Something to bear in mind. Very many food options nearby and they are comparably priced or much cheaper than in the UK. Would stay there again next time, excellent.
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Date of stay: October 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Aqua activities are limited to around 8 for the aqua cycle anyway so book. The gardens are lovely...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 17 Dec 2024
Dear Ange717, Thank you for your fantastic review! We are so glad you enjoyed our convenient location near Clarke Quay and the easy access to public transportation. It’s great to hear you had a pleasant experience with our pool, breakfast, spacious rooms, and helpful staff. We're happy that the airport transfer was informative, though we understand your point about the cost compared to a regular taxi. We're also glad you enjoyed the nearby food options! We’d love to welcome you back on your next visit to Singapore. Yours Sincerely, Christine Choo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friend and I went for buffet dinner at the Ellenborough Market and very pleased with the variety of food, a good mixture of local and international options to choose from. We enjoyed the fresh oysters and lobsters most, salmon sashimi was fresh too. For the local options, we loved the prawn noodle and kueh pie tie, also the durian penget for dessert. The waitress who attentively attended us was Ms. Mee Chin, she cleaned our plates promptly for us to ready to get more servings. She was very courteous assuring that all was well and she helped me with my blouse zipper too, very much appreciated. Would definitely go back for more.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 19 Dec 2023
Dear Roving79460, Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our buffet spread, excellent food, and friendly staff. It was a pleasure to have you as our guest, and we hope to welcome you back soon for another wonderful experience. Yours Sincerely, Christine Choo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wish to compliment a staff at the Ellenborough Market Cafe named Mee Chin which was very diligence in her work and quick action in clearing the enpty plates on the dining dining table. As we were offer a small table which we cant place too many plates and worry we might drop them, Ms Mee Chin quickly help in clearing our tables fast which we can enjoy the buffet with ease. Thank you so much💪👍🏻
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 2 Jan 2024
Dear Journey22631417750, Thank you so much for the much-appreciated 5-star review during your recent visit. We are delighted that you had a great experience and for highlighting the ambience, food quality and service. Your great feedback has been shared with our entire team, especially Mee Chin. They are certainly delighted to have been allowed to create everlasting memories that you can cherish. Yours Sincerely, Christine Choo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a great location on Clarke Quay and in between yellow and red hop on and hop off bus stops. We didn’t have breakfast so can’t comment on food. The room was cleaned daily and had very high ceilings which made them feel light and airy. We were on the pool level which was quite a walk from reception, down and up a few stairs with a heavy suitcase and no offer of help. The bathroom was modern and spacious. Wi-Fi was good.
Pool was nice and refreshing in the heat. This was an expensive hotel but likely because of the location.
The entrance lobby smelled amazing!
Pool was nice and refreshing in the heat. This was an expensive hotel but likely because of the location.
The entrance lobby smelled amazing!
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court
Responded 19 Apr 2023
Dear Fireguards, Thank you for your wonderful review. We are pleased to learn that our convenient location, beautiful rooms, and hotel facilities have made your stay an enjoyable one. Please allow me to share that your comment regarding our service have been taken most positively to ensure that we consistently provide delightful experiences to all our guests. We hope to have an opportunity to welcome you back in the future. Yours sincerely, Jessie Khoo-Gan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where to begin, the check-in was fast but I was surprised when asked for a $500 deposit which I thought was excessive. Our room was on 7th floor and whilst a bit smaller than what i thought it would be from photos was Ok. We asked for an additional chair so that I was not sitting on the bed lst my husband used the chair at the desk. Bed was not that comfortable mattress needs to be updated but pillows were fine and lots of them and you could choose different types if you wanted. Breakfast was a standard buffet which I found to be good lots of choices for everyone and you could get eggs cooked as you liked. We did not eat lunch or dinner at the hotel so cannot comment on that but we had afternoon tea in the cafe which was very good. I was hoping to use the pool but the lounges fir me are too low, my legs don’t bend like they used to, a chair would have been good for old folks like me.
We choose this hotel because it was so close to Clarke quay and the restaurants. They have a laundry for quests but it costs $13 each for the washing machine and dryer.
We choose this hotel because it was so close to Clarke quay and the restaurants. They have a laundry for quests but it costs $13 each for the washing machine and dryer.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Breakfast gets very crowded after nine am before that lots of room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Khoo-Gan, General Manager at Paradox Singapore Merchant Court
Responded 17 July 2023
Dear elainehS6617TT, Thank you for the review. While we are delighted to hear of the pleasant stay you've had especially the hotel location, selection of breakfast and afternoon tea, we regret to hear that the mattress and the sun loungers were not to your liking. We do hope to welcome you back in the future. Yours sincerely, Jessie Khoo-Gan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"If arriving first thing be prepared for delay until after 2pm for room to be available. If wanting room immediately book extra night "Read full review
"Ask the hotel to get you a taxi but advise booking a return taxi at the same time. Can get busy at the taxi rank (Gardens)."Read full review
"Like London it is possible to walk further to and from the underground train than the distance to the destination! So get a street map!"Read full review
…
PRICE RANGE
AU$273 - AU$406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel merchant court hotel singapore, swissotel merchant court singapore
FORMERLY KNOWN AS
Swissotel Merchant Court Singapore
LOCATION
SingaporeSingaporeClarke Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
476
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingPARADOX SINGAPORE MERCHANT COURT (AU$273) - 2025 Prices & Reviews - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Paradox Singapore Merchant Court
Which popular attractions are close to Paradox Singapore Merchant Court?
Nearby attractions include BullionStar (0.1 km), Comedy Masala (0.4 km), and Fort Canning Park (0.4 km).
What are some of the property amenities at Paradox Singapore Merchant Court?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Paradox Singapore Merchant Court?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradox Singapore Merchant Court?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Paradox Singapore Merchant Court?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Paradox Singapore Merchant Court?
Conveniently located restaurants include Ju95.co, FOC Restaurant, and Sque Rotisserie & Alehouse.
Are there opportunities to exercise at Paradox Singapore Merchant Court?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Paradox Singapore Merchant Court have airport transportation?
Yes, Paradox Singapore Merchant Court offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Paradox Singapore Merchant Court located near the city centre?
Yes, it is 0.7 km away from the centre of Singapore.
Are any cleaning services offered at Paradox Singapore Merchant Court?
Yes, dry cleaning and laundry service are offered to guests.
Does Paradox Singapore Merchant Court offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.