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Swissotel The Stamford Singapore

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#58 of 309 Hotels in Singapore
Certificate of Excellence
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7,221 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel The Stamford Singapore
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Showing 5,871: English reviews
Kolkata
Reviewed 18 May 2015

lovely place to stay whether for business or for personnel. well connected and well located. very clean and lovely service. excellent food. would like to go there again. will also recommend to my friends

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Helpful?
Thank sugavanamkb
SwissotelTheStamford, Executive Assistant Manager, Room at Swissotel The Stamford Singapore, responded to this review

Dear sugavanamkb, I am delighted to read about how much you enjoyed your stay with us at Swissôtel The Stamford, and heartened too that our service and facilities far exceeded your expectations. Once again, thank you for recommending our hotel. We certainly look forward to welcoming you back in the near future. Warm regards, Katya Herting Executive Assistant Manager, Room

Singapore
Reviewed 18 May 2015

We stay at this Hotel for one night to celebrate my Wife's Birthday and to wander around City Hall as much as possible with no regards to time. The Hotel is very good in many aspect (location, service level, room comfort, food, activities, price). First is location, the hotel is few steps away from MRT if you are going anywhere...

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Helpful?
1Thank NathanCabisada
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear NathanCabisada, Thank you for choosing to celebrate your wife’s birthday with us and for the positive review, it certainly made our day! I’m delighted to read that your stay was well taken care of by our team, and that you had an enjoyable stay experience. Your compliments will only spur us to continue seeking ways to enhance our guests’...

Bangalore
Reviewed 18 May 2015

Very high cost, Breakfast not included, few choices for an Indian vegetarian, Leak in bathroom - room changed, Sink blocked in the next room.. Not satisfied with stay Too many questions in the survey to the point of irritation

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Helpful?
Thank 807shankarb
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear 807shankarb, I’m saddened to read that your experience was below satisfactory and sincerely apologise for the inconveniences you have encountered. Please rest assured that all the points you highlighted will be reviewed and that we will definitely continue our pursuit for excellence in service and seek ways to enhance our guests’ experience. I sincerely hope for an opportunity to...

Darwin, Australia
Reviewed 18 May 2015

The service at The Stamford was excellent. I enjoyed my stay there but thought the rooms were looking a bit old. Having said that - they were perfectly clean and had everything we needed. It was nice to have a little balcony. Food and service in the restaurants was also excellent. Service is 5* but rooms let it down a...

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Helpful?
Thank CBDarwin
SwissotelTheStamford, Executive Assistant Manager, Room at Swissotel The Stamford Singapore, responded to this review

Dear CBDarwin, Thank you for staying with us at Swissôtel The Stamford, Singapore and for having taken the time to share your experience with us. I was very pleased to know that, overall, you enjoyed your stay and that most of our services were to your satisfaction. With regard to the room condition, I’m pleased to let you know that...

Melbourne, Australia
Reviewed 17 May 2015

We spent 6 days at the Stamford and then moved to marina bay for two mostly to use that pool by comparison the Stamford had no smoking policy and didn't smell of cigarettes it is positioned in a way probably by luck to see the marina bay light show from your room which you can't do at marina bay sands

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Helpful?
1Thank rossh738
SwissotelTheStamford, Executive Assistant Manager, Room at Swissotel The Stamford Singapore, responded to this review

Dear rossh738, I am glad to know that you had a great stay. Thank you for sharing your review and we look forward to seeing you again! Warm regards, Katya Herting Executive Assistant Manager, Room

Tweed Heads, Australia
Reviewed 17 May 2015

I recently stayed at this hotel with my partner and we were very pleased with the level of service, ammenities and condition of the hotel. The staff were extremely polite and very willing to help with our enquiries. The hotel is very well serviced, with an entire shopping centre at the bottom of the building, 2 MRT (train) stations nearby,...

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Helpful?
1Thank foley8891
SwissotelTheStamford, Executive Assistant Manager, Room at Swissotel The Stamford Singapore, responded to this review

Dear foley8891, I am delighted to read how much you enjoyed your stay with us at Swissôtel The Stamford. I am happy to learn that our facilities and service far exceeded your expectations and that you would consider returning to our hotel the next time you visit Singapore. We sincerely thank you for your support and we are certainly looking...

Sydney, Australia
Reviewed 16 May 2015 via mobile

We came early Oct 2014 where a smoke intrigued Singapore from Forrest fire from Indonesia. Arrived being checked in a room with slightly cigarette smell, but being offered to move to other room without complication. Alarm went off in the middle of the night without knowing what's the real reason, although technical arrived swiftly to check. Therefore it was an...

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Helpful?
3Thank SanthyHoerning
SwissotelTheStamford, Executive Assistant Manager, Room at Swissotel The Stamford Singapore, responded to this review

Dear SanthyHoeming, Thank you for sharing the details of your stay with us. We truly value the opinions of our guests and we have since noted on the point that you have highlighted, and will definitely be looking into these for further development. My team and I look forward to the pleasure of welcoming you back on your next visit...

Singapore
Reviewed 15 May 2015

If you are driving to stay in this hotel, then better think twice. This hotel does not provide complimentary parking. Reason given the hotel does not have its own car park. Had to pay almost 20% of the room rate for parking.

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Helpful?
2Thank im_hulk
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this review

Dear im_hulk, Thank you for your recent stay with us at Swissôtel The Stamford. We understand your disappointment with the chargeable parking. Regrettably though, the carport is under the ownership and management of our proprietor, CapitaLand. As such, the hotel is not at liberty to extend complimentary parking to our guests. Alternatively, we do provide the convenience of valet parking...

Sydney, Australia
Reviewed 15 May 2015

On arrival I was offered an upgrade to an Executive Club room at a lower rate than offered online, which I accepted. The free internet and use of the club lounge with complimentary food and beverage were important to me. I also negotiated a late check-out of 2pm. On the day of departure, provision of a hospitality lounge was much...

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Helpful?
1Thank Barry C
SwissotelTheStamford, Executive Assistant Manager, Room at Swissotel The Stamford Singapore, responded to this review

Dear Barry C, I am delighted to read about how much you enjoyed your stay with us at Swissôtel The Stamford, and heartened too that our service and facilities far exceeded your expectations. We hope to welcome you back soon for yet another enjoyable stay. Warm regards, Katya Herting Executive Assistant Manager, Room

Bangholme
Reviewed 15 May 2015

The hotel is located in a good location. But it is very pricy especially when you take into consideration that the room décor is dated and worse for wear, they surely need to re-do the carpets. The flush in the toilet is awful, and mine got stuck at 3 AM in the morning. They are an old push type of...

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Helpful?
Thank neiljudeb
SwissotelTheStamford, Executive Assistant Manager, Room at Swissotel The Stamford Singapore, responded to this review

Dear neiljudeb, Thank you for review. With regard to the room condition, I’m pleased to let you know that progressive refurbishment plans are in the pipeline and we certainly look forward to present to you a refreshed offering in time to come. We hope to have the opportunity to welcome you back in the future. Warm regards, Katya Herting Executive...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 

Additional Information about Swissotel The Stamford Singapore

Address: 2 Stamford Road, Singapore 178882, Singapore (Formerly Swissotel The Stamford)
Region: Singapore > Singapore
Price Range: $225 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel The Stamford Singapore 5*
Number of rooms: 1261
Reservation Options:
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Also Known As:
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore
Swissotel The Stamford Singapore
Hotel Style:
#26 Family Hotel in Singapore
#26 Spa Hotel in Singapore
#33 Romantic Hotel in Singapore
#38 Business Hotel in Singapore
#55 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel The Stamford Singapore staff and other travellers.
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Questions? Get answers from Swissotel The Stamford Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a harbor or city view. No noise from the street at all.”
 of 5 bubbles travelsalot6847, 4 Dec 2016 | Read review
“We had a view of the city which was fine, but for a bit more you can upgrade to a harbour view.”
 of 5 bubbles 329michaelt329, 1 Dec 2016 | Read review
“If you want access to outdoors ask for level 38 or below”
 of 5 bubbles NessJ, 26 Nov 2016 | Read review
“I had a fantastic room with a great view, I suspect that all of the rooms have a such a view”
 of 5 bubbles Carlos0112, 26 Nov 2016 | Read review
“High floor, overlooking the bay.”
 of 5 bubbles FQTL247, 26 Nov 2016 | Read review
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