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Mandarin Oriental, Singapore

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 348*
USD 310*
Great Deal
USD 328*
USD 328*
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Mandarin Oriental, Singapore
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5,325 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Singapore
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Showing 4,002: English reviews
Chorley, United Kingdom
Reviewed 1 week ago via mobile

2 days were not long enough!!! My first visit to Singapore and would love to return. The hotel was excellent, from check in to check out nothing was too much trouble. Service, surroundings, food.....everything ran very smoothly. Our room was on the 19th floor, as you opened your curtains you had a magnificent view. Also having access to the lounge...

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Helpful?
Thank Alison C
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your glowing review. I am pleased to know that your experience with us have exceeded your expectations. We are glad that you regaled in the mesmerising view of the Marina Bay from the comfort of our well-appointed room as well as the stylish outdoor pool. It is also heartening to know that you...

Reviewed 1 week ago

I love the Singapore Mandarin Oriental and have stayed here a number of times. They provide you with those little extras that make a hotel stay special and personal. The pool experience is second to none and can't be faulted. And the rooms are cleaned twice a day. However, their breakfast is terrible and the coffee almost undrinkable. Avoid the...

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Helpful?
1Thank MatthewMusing
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for taking the time to share your feedback. We are pleased to hear that our colleagues went the extra mile to ensure your stay was memorable. It is also heartening to note that you revelled in our well-appointed room and gorgeous outdoor pool that are designed to luxuriate guests in comfort and sheer indulgence....

Brisbane, Australia
Reviewed 1 week ago

Stayed in club room 1929 from 17 to 21 May. Beautiful room, great view, highest quality furnishings. The club lounge serves really good breakfast, and proper French champagne if you may it back from work early. Terrific location for work or holidays. Not cheap, but excellent value for what you get. H.

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Helpful?
1Thank zxcbv
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your excellent review. It is heartening to know that you revelled in our well-appointed room furnished with the finest of amenities as well as a mesmerising view of the Marina Bay. We are further thrilled to note that our gourmet excellence impressed you greatly and that you found the location of the hotel...

Perth, Australia
Reviewed 1 week ago

Spent 4 night at Mandarin Oriental Singapore. Booked on AMEX Platinum Travel with a lot of member benefits so it turned out to be a great value for money. Absolutely no complain with the hotel at all, except from the bed is a little too soft for me, and luckily they have firm pillows available upon request. While checking out,...

Review collected in partnership with this hotel
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Helpful?
Thank fredboyiwang
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest It certainly makes our day to hear that your recent visit left you with many fond memories. Your feedback about a loyalty programme has been taken on most positively and will be taken into future consideration as we value our loyal guests and strive to deliver genuine and anticipatory service that they have come to expect...

Reviewed 1 week ago via mobile

We arrived in the hotel at 1pm from airport and check in right away. Upon entering our room, it was clean and alluring. We stayed for 3 nights and 4 days. Breakfast were great. We also swam and i can say they swimming facilities were so fine. Overall, all experience were great!

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Helpful?
Thank Nishan A
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest We are delighted to note that your experience with us has been truly memorable. It brings us great pleasure to hear that you enjoyed our well-appointed room and the culinary excellence which we are often known for. We are also glad that you appreciated our stylish outdoor pool. My team and I hope to welcome you...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

I used to say there was a hotel in New York which i thought was the best i had ever stayed in....now i think the Mandarin Oriental may have taken the title. Everything from the moment we checked in to the night we left was excellent. We checked out at 12pm but our flight wasnt until the evening. The team...

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Helpful?
Thank Jonny C
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your glowing review. I am thrilled to know that various aspects of the hotel has impressed you greatly. As we often believe that small touches can make a world of difference to our guests, we are glad to know that you appreciated the extra mile our colleagues went to make your stay an...

Bangkok, Thailand
Reviewed 1 week ago

This was my worst Mandarin Oriental Experience. I have stayed at 5 other Mandarin Oriental, and dined/used spa at a few others. MO Singapore was the sixth I stayed at. There were a several bad experiences that really added up to make this stay a rather negative experience for the MO brand. There were small ones such as cigarette butts...

Review collected in partnership with this hotel
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Helpful?
2Thank petezpan
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest We regret to hear about your less than satisfactory experience with us. Kindly accept our sincerest apologises for the inconvenience caused as it is certainly not our legendary standards we uphold. Please be assured that your feedback has been taken on most positively for review and training efforts will be stepped us as a priority with...

Hong Kong, China
Reviewed 1 week ago

When a property carries the Mandarin Oriental brand, it comes with very high expectations. Everyone I have met - from the doorman, front desk, etc. carries the Mandarin Oriental DNA and made me felt welcome. On the downside, this hotel is dated and seriously needs refurbishment. I have stayed here in 2012 for a week and can really tell the...

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Helpful?
Thank rooneeb
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for taking time off to share your thoughts with us. It certainly makes our day to learn that our friendly colleagues rendered you exceptional hospitality which made your stay a memorable one. We are indeed fortunate to be situated at the pulse of Marina Bay, which rewards many guests like yourself, fantastic views from...

Reviewed 1 week ago via mobile

Great hotel inside and out. Be aware though that because we booked through Expedia... and upgraded (almost 300 USD a night) we still did not get wifi included in our room. We were given an internet code on our last night to use however not what you expect when you're paying so much for a hotel in 2017. Service and...

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Helpful?
Thank James B
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your positive review. We are glad that our colleagues contributed to making your stay a memorable one. It is also a pleasure to note that you appreciated our excellent facilities and found our location highly convenient to various attractions and entertainment venues. Kindly allow us to share that complimentary Wi-fi is available to...

Guam, Mariana Islands
Reviewed 1 week ago

Staying here from March 24 to 28, 2017. Overall it's a pleasant stay. The view of bay view room was fantastic! However, The front desk staff and duty manager needed more training. The flush of toilet at room needed to be fixed/replaced.

Review collected in partnership with this hotel
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Helpful?
Thank Edwardlu2017
Jess L, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest It is with regret to learn that your arrival experience was less than perfect. Please accept our sincerest apologies for any inconvenience caused. Your constructive feedback has been taken on most positively and continuous training efforts will be strengthened to achieve service excellence in delighting our guests. We further appreciate you sharing your thoughts with us...

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07/05/2017 08/05/2017
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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Dolce Vita at Mandarin Oriental
Dolce Vita at Mandarin Oriental
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded Five Star status for both accommodation and spa in the prestigious Forbes Travel Guide for five consecutive years (2012 to 2016). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues, and minutes away from Suntec Singapore International Convention & Exhibition Centre. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and two lounges overlooking the spectacular Marina Bay. ... more   less 

Additional Information about Mandarin Oriental, Singapore

Address: 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $356 - $590 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Singapore 5*
Number of rooms: 527
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Agoda, Travelocity, TripOnline SA, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Mandarin Oriental, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin Oriental
Hotel Style:
#4 Romantic Hotel in Singapore
#6 Spa Hotel in Singapore
#7 Business Hotel in Singapore
#10 Family Hotel in Singapore
#15 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Singapore staff and other travellers.
51 questions
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Questions? Get answers from Mandarin Oriental, Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a view facing Marina Bay”
MatthewMusing, 20 Apr 2017 | Read review
“Upgrade to club.”
zxcbv, 20 Apr 2017 | Read review
“Book a Marina Bay room”
Redjonny87, 19 Apr 2017 | Read review
“My room was facing Pan Pacific on the lower floors which should be avoided.”
rooneeb, 18 Apr 2017 | Read review
“Choose the suite for a more spacious family experience, and a marine bay room for a breathtaking view!”
AaronYeo, 17 Apr 2017 | Read review
5 of 5
AMOMA
USD 310* /night
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Mandarin OrientalUSD 328
Booking.comUSD 328
CancelonUSD 348
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*Disclaimer
Prices are for 1 room, 2 adults
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