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Novotel Singapore Clarke Quay

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#70 of 309 Hotels in Singapore
Certificate of Excellence
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5,589 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Singapore Clarke Quay
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Showing 4,775: English reviews
Singapore
Reviewed 16 April 2014 via mobile

Wonderful customer service. Kumi the Customer Services officer made my brief stay exceptional. Best example ever of true customer service in helping me sort some issues with the hotel and the international Novotel system. With Kumi on board the Novotel Clarke Quay is tops in customer service. Well done Kumi and Novotel.

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Helpful?
Thank RossWFraser
NovotelSingapore, Quality Services at Novotel Singapore Clarke Quay, responded to this review

Dear RossWFraser, We thank you for writing and have not hesitated in passing on your kind words to Kumi. We know she will be delighted to learn that her efforts have been appreciated and remembered. Our mission is to ensure our guests’ satisfaction hence it is very encouraging for us to know that you were satisfied with every aspect of...

Buckingham, United Kingdom
Reviewed 15 April 2014

For a business trip or stop over with the family. Great rooms , great facilities and in hotel dining which is good. Right beside the Quay area and offers easy access to hundreds of bars, restaurants etc. Great central location - especially at the price ! I can recommend the Indian restaurant in the Hotel - much better than average...

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Helpful?
Thank Dumbledrew
NovotelSingapore, Quality Services at Novotel Singapore Clarke Quay, responded to this review

Dear Dumbledrew, Thank you very much for choosing to stay with us during your recent trip to Singapore. We are truly delighted to read that you had a comfortable stay and enjoyed your visit at our hotel. It is truly a pleasure to hear that you had an enjoyable visit and were happy with our hotel’s prime location. We appreciate...

Jakarta
Reviewed 15 April 2014

Novotel Singapore Clarke Quay offers excellent value. The ubiquitous staff is uniformly helpful, friendly, attentive and excellently trained. Check in and checkout process was sharp and efficient.. we stayed there to attend FHA Expo. The room was spacious and very comfortable, and was maintained and serviced to a high standard of cleanliness and repair. The internet worked extremely well. The...

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Helpful?
Thank Gede Ngurah S
NovotelSingapore, Quality Services at Novotel Singapore Clarke Quay, responded to this review

Dear Gede Ngurah S, Thank you very much for sharing such a wonderful feedback of your recent stay with us. It is truly a delight to receive your 5-star review of our hotel as our ultimate goal is to ensure that our guests are fully satisfied with ever aspect of their stay. We are glad to hear that we had...

Surabaya
Reviewed 14 April 2014

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Thank Soetjipto S
NovotelSingapore, Quality Services at Novotel Singapore Clarke Quay, responded to this review

Kuala Lumpur, Malaysia
Reviewed 12 April 2014

Stayed for a week. Excellent check-in by Kimberley, trainee at the reception desk. The room and its bathroom are spacious,was assigned a room with good view, facing the pool too ! One can expect to come back with clean sheets and replenished water & amenities. Chicken rice from room service is recommended, however odd encounter at breakfast where the cover...

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Helpful?
Thank SzLau
NovotelSingapore, Quality Services at Novotel Singapore Clarke Quay, responded to this review

Dear SzLau, Thank you very much for sharing such an encouraging review of your recent stay with us. We thank you for writing and have not hesitated in passing on your kind words to Kimberley and Patricia. We know they will be delighted to learn that their efforts have been appreciated and remembered. It is truly a pleasure to hear...

Jayapura
Reviewed 12 April 2014

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Thank Meiske P
NovotelSingapore, Quality Services at Novotel Singapore Clarke Quay, responded to this review

Sydney
Reviewed 12 April 2014

We have just returned from 5 days at Novotel Clakre Quay and cannot fault it,Our rom was excellent,big and roomy with a view across the bay,it had a separate bath and shower with rainshower head.The staff are excellent,very professional and yet extremely friendly and helpful.Nothing was too much trouble.The hotel is centrally located with a 5 minute walk to the...

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Helpful?
Thank Julie S
NovotelSingapore, Quality Services at Novotel Singapore Clarke Quay, responded to this review

Dear Julie S, Thank you very much for your lovely feedback on Novotel Singapore Clarke Quay. We are truly delighted to receive your 5-star review of our hotel. Our mission is to ensure our guests’ satisfaction hence it is very encouraging for us to know that you were satisfied with every aspect of your stay. It is truly a pleasure...

Yass
Reviewed 12 April 2014

We were very thrilled to be upgraded to premium on our arrival at this hotel.. The staff could not have been more helpful and courteous and the room and facilities were great. The area was also great.

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Thank Margolly
NovotelSingapore, Quality Services at Novotel Singapore Clarke Quay, responded to this review

Dear Margolly, Thank you very much for choosing to stay with us during your recent trip to Singapore. We are thrilled to receive your 5-star review of our hotel. We sincerely appreciate the time you have taken to recognize our efforts and we look forward to the opportunity of welcoming you back again soon. Best Regards, Nur Shahidah Quality Services

Melbourne, Australia
Reviewed 11 April 2014

We stayed here for 2 nights on our way to Europe. We were very impressed with the staff;check in, concierge and restaurant. The bed was very large and comfortable and the view from our 16th floor room was incredible. The bathroom and shower was just what we needed after a day of sightseeing in the heat. Our stay was even...

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Thank Les6447
NovotelSingapore, Quality Services at Novotel Singapore Clarke Quay, responded to this review

Dear Les6447, We are very much delighted to hear that you had a fantastic stay with us during your recent stop over in Singapore. It is truly a pleasure to hear that we had provided you a pleasant experience during your visit. Your kind compliments on our location, rooms and facilities are highly appreciated. We thank you very much for...

Mascot, Australia
Reviewed 11 April 2014

We have had the most pleasurable stay imaginable at this hotel. Brilliant location, close to everything. All the staff, especially Maha on the reception desk, have gone out of their way to ensure our comfort. Thank you Novotel, wouldn't stay anywhere else in Singapore.

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Thank liz77_12
NovotelSingapore, Quality Services at Novotel Singapore Clarke Quay, responded to this review

Dear liz77_12, Thank you very much for sharing such an encouraging review of your recent stay with us. We thank you for writing and have not hesitated in passing on your kind words to Maha. We know he will be delighted to learn that his efforts have been appreciated and remembered. We are glad you were happy with our hotel’s...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square
The Square
Cuisines: Chinese, Asian, Singaporean, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $204 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, HotelTravel.com, ACCOR, Travelocity, Odigeo, Priceline and Booking.com so you can book your Novotel Singapore Clarke Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#63 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Singapore Clarke Quay staff and other travellers.
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Questions? Get answers from Novotel Singapore Clarke Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an executive room for views and use of executive floor.”
 of 5 bubbles michaelsch15, 5 Dec 2016 | Read review
“Rooms facing river side are quieter.”
 of 5 bubbles Arcturuz, 24 Nov 2016 | Read review
“2 sides have excellent views, one of the river and Clarke Quay, the other of the harbour and Clarke Quay..”
 of 5 bubbles helencG3187AW, 21 Nov 2016 | Read review
“Pay extra for the Privilege upgrade”
 of 5 bubbles 59Wanderer1955, 17 Nov 2016 | Read review
“Be an ACCOR member”
 of 5 bubbles williamrV1270KQ, 14 Nov 2016 | Read review
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