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Novotel Singapore Clarke Quay

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#67 of 309 Hotels in Singapore
Certificate of Excellence
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Novotel Singapore Clarke Quay
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5,757 Reviews from our TripAdvisor Community

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Showing 4,913: English reviews
Gold Coast
Reviewed 18 August 2014

Stayed here as a family with 2 other families. Enjoyed the pool, was nice and deep, plenty of chairs and was never too busy. Buffet breakfast was included and had plenty of variety and was nice. We decided to have a few drinks at the happy hour, this is where we got stung! I checked with the bar staff if...

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Helpful?
1Thank Tracy L
KGBossino, Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Tracy L, Thank you for taking the time to share your comments with us. While I am glad to hear that you enjoyed our swimming pool facilities and were satisfied with the variety of food served at The Square Restaurant, I share your disappointment with the service you received at the Le Bar Rouge during your visit. On behalf...

Dili, East Timor
Reviewed 16 August 2014

We are a family of three and stayed very comfortably. Our room was large enough to accommodate all our luggage as we stayed 4 days while in transit. The location was perfect as we could easily walk to other area sites. A big thanks to Kumi, for all her assistance. The staff in General were are very helpful. My only...

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Helpful?
Thank Dawn D
KGBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Dawn D, Thank you for your kind review of Novotel Singapore Clarke Quay. I am pleased to note that you enjoyed our convenient location and had an overall pleasant stay with us. Your compliments have been shared with Kumi and the rest of the team, which I am sure, will serve as an encouragement as we strive to continuously...

Lucca, Italy
Reviewed 15 August 2014

It all depends why you book this hotel for. If you are looking for nightlife, restaurants (few) and a stroll down the river then its location really does it, since this hotel seats right next to Clarke Quay and a stroll away from Riverside, which I think it's a far better place for dining (check Limoncello). The hotel itself is...

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Thank Dario B
Hillarys Western Australia
Reviewed 14 August 2014

My husband and I stayed at the Novotel Clarke Quay for 4 nights and were disappointed with different aspects of our stay. The room was small (not really a problem) and very clean. However there wasn't one drawer that we could unpack our clothes into. So we lived out of our case which is something I don't like to do....

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Helpful?
Thank Janne002
KGBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Janne002, I am very sad to read your comments regarding your recent visit to our hotel and regret to note your disappointment with several aspects of your stay. I understand that my team has already been in touch with your husband through e-mail upon receipt of his feedback through our online hotel survey. Nonetheless, I would like to once...

Reviewed 14 August 2014 via mobile

Great location, close to MRT Clarke Quay (take exit Central mall for closer walk - only 10 mins). Near bars and resto, if you look for halal food there is a Shirraz kebab and Bayang resto nearby. 7-eleven outlet next to hotel entrance and shopping mall at the same building which have McDonald, Subway, Starbuck, and Uniqlo clothing store. Generally...

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Thank Kusuma A
Reviewed 13 August 2014

Great location and nice hotel. Lovely stroll to Merlion and Clarke Quay area. Friendly staff and just about good food. Lots of eating joints just right there for breakfast, lunch or dinner. Lively place!!

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Thank Prashant J
New Zealand
Reviewed 13 August 2014

We have stayed here previously and on occasion there were some minor issues that did not quite meet our expectations, which we highlighted. However, this time we had no issues whatsoever over the 6 nights we stayed. Check in and out was fast and efficient. In all stays we have taken the option for the prepaid buffet breakfast, its a...

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Thank mikesnz
KGBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear mikesnz, All of us at Novotel Singapore Clarke Quay would like to express our sincere appreciation to you for staying with us again. It is encouraging to note that you have experienced the improvements we have made in our products and services in order to serve our guests better. I am also pleased to hear that you appreciated our...

Reviewed 13 August 2014

Hotel has a strategic location, close to the entertainment center. Nearest MRT station distance of about 300m. The rooms are quite comfortable, breakfast delicious. The cool part is there is a mini store under the hotel to buy snacks and other necessities.

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Thank LGaluhS
Singapore
Reviewed 12 August 2014 via mobile

We stayed at the Novotel Clarke Quay on National Day with our 3 year old, and is looking forward to writing a sparkling review when we are back. The hotel is looking a little dated, and there are definitely many rooms for improvement. I guess all these small gestures makes the difference between a 5 star and a 4 star...

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1Thank Ashley_Belle
KGBossino, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Ashley_Belle, Thank you for taking the time to review your staycation at Novotel Singapore Clarke Quay on TripAdvisor. I would also like to apologise for the inconveniences you faced during your stay with us. At Novotel, we make every effort to ensure our guests’ full satisfaction with every aspect of the stay hence please rest assured that your comments...

Perth, Australia
Reviewed 12 August 2014

My family and I recently stayed here as a surprise for my father's 70th birthday. The staff couldn't have been more helpful for the whole weekend and went the extra mile to ensure it was a memorable stay for the whole family. The hotel location is fantastic close to loads of restaurants and bars in Clark Quay, easy access to...

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Thank Pozza83

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square
The Square
Cuisines: Asian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $206 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and ACCOR so you can book your Novotel Singapore Clarke Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#61 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Singapore Clarke Quay staff and other travellers.
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Questions? Get answers from Novotel Singapore Clarke Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Overlooking the river with harbour view in background.”
 of 5 bubbles Bren469, 17 Feb 2017 | Read review
“Amazing view, Fantastic Location, Great Staff Members, Kind Managers, Great Food Varieties”
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“Become an Accor member for better benefits and free upgrades”
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“Insist on clean windows so you can enjoy the views”
  • View from my room
 of 5 bubbles Gourmandsouth, 10 Feb 2017 | Read review
5 of 5