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Novotel Singapore Clarke Quay

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#69 of 308 Hotels in Singapore
Certificate of Excellence
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Novotel Singapore Clarke Quay
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5,848 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Singapore Clarke Quay
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Showing 4,989: English reviews
Reviewed 4 days ago NEWvia mobile

We had several times stayed at this hotel. For this time we was served by a staff named Belicia. She is very helpfull and so nice. She help us to change (upgrade) our room even though we've check in before and then we want to upgrade our room.

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Helpful?
Thank Fayvian S
Florence, Italy
Reviewed 4 days ago NEWvia mobile

Very good compromise considering the high cost of the city and the optimal position. Even the restaurant for the breakfast and the buffet dinner is very good and the staff is really kind, especially Logan, the restaurant manager.

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Thank Riccardo C
Reviewed 5 days ago NEWvia mobile

The only good thing about this hotel other than it's central location is the wonderful service from one particular staff member, Danial. He was probably the saving grace from this aged hotel. He was polite, considerate and has a way of easing the customers. Can't say the same for the lady who checked us out, Elena. She was the complete...

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Thank Ken M
Reviewed 5 days ago NEWvia mobile

We stayed for 7 nights with our 2 young boys. Our hotel room had 2 double beds but we thought they looked quite small but the hotel were very accommodating and changed us to a room with a king size bed and sofa bed (all 4 of us slept in the king bed as the sofa bed was quite hard...

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Thank Mellycolly
Reviewed 5 days ago NEWvia mobile

We stayed 3 nights here and the location was great. We walked everywhere .. to Chinatown, along the river, to the Fullerton hotel and also walked to marina bay sands and gardens. The hotel is not luxurious but has a nice pool on the 7 th floor which was never busy. We stayed in a suite and all had member...

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Thank Jane K
Northampton, United Kingdom
Reviewed 5 days ago NEW

Very busy, clean, efficient hotel well situated for Clarke Quay and Chinatown. Only a short distance to the underground station. Nice pool on 5th floor, next to the restaurant. We arrived early, flying from London. Reception staff managed to get us into our room several hours before official check-in time. Nice touch.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank CPhillipson
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear CPhillipson, Thank you very much for taking the time to provide us a review. It’s a delight to know that the location,facilities and service left a positive imprint on you. Your comments have been shared with the teams and I am sure that this will serve as an encouragement as we strive to continuously improve our products and service...

Reviewed 5 days ago NEW

Location is good, not bad.. but the water in the bathroom is very low.. the breakfast are not qualified for 4 star hotel... the staf is not helpful enough.. maybe this hotel already o old..the stuff not modern at all.

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Helpful?
Thank Ardy D
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Ardy D, Thank you for taking the time to provide us a feedback. We regret to note the issue you encountered with us and would like to apologize for the inconvenience you experienced. At Novotel, we make every effort to ensure our guests’ full satisfaction with every aspect of the stay hence please rest assured that your comments have...

Manchester, United Kingdom
Reviewed 6 days ago NEW

good, the room very cool, the view is very great and the coolest was the water in the tap water are drinkable.... You must go to Universal Studio that very very great for all the grade or age, and if you find something to do go to orchard

Review collected in partnership with handy
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Thank Lewishamikton
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Lewishamikton, It's a great delight to have been at your service and I am pleased to know you enjoyed the views at the convenience of your room.On behalf of the Management and staff here at Novotel Singapore Clarke Quay, thank you very much for your patronage and we look forward to the pleasure of welcoming you back soon. Yours...

Pune, India
Reviewed 1 week ago NEW

1) Rooms so Small 2) Buffet not a good spread 3) hotel not to travel with kids 4) Just wait and wait, no one attends you at reception 5) Bad food 6) Over pricey 7) Rude behavior from staff in restaurant as well as lobby. Good Part:- 1) 24 hrs hot water

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1Thank Monikavdesai
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Monikavdesai, Thank you for your feedback. We regret to note the issues you encountered with us and would like to apologize for the inconvenience you experienced. At Novotel, we make every effort to ensure our guests’ full satisfaction with every aspect of the stay hence please rest assured that your comments have been highlighted to the relevant Department Heads...

Istanbul, Turkey
Reviewed 1 week ago NEW

Positive; This is a decent hotel in a very good location, with very good view of Clark Quay. A lot of main activities of Singapore is in short commute distance and clark quay is perfect for a weekend night. The hotel is clean and breakfast is excellent. Negative: The front desk is unusually slow, so allow yourself some extra time...

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Thank oknar
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Oknar, It’s a great pleasure having you stay with us and I am glad to know that the prime location of the hotel was well-liked by you. At Novotel, we make every effort to ensure our guests’ full satisfaction with every aspect of the stay hence we deeply regret to note your disappointment. Your experience certainly does not in...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square
The Square
Cuisines: Asian, International, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $205 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Reservation Options:
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Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#63 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Singapore Clarke Quay staff and other travellers.
48 questions
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Questions? Get answers from Novotel Singapore Clarke Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“this hotel having balcony .! very nice view if you are facing marina bay.! select high level floors”
 of 5 bubbles FadiK192, 28 Mar 2017 | Read review
“The Swissotel and Park Royal are nearby.”
 of 5 bubbles 132iank, 26 Mar 2017 | Read review
“Your Wish very noisy hotel though and no A/c Working”
 of 5 bubbles Monikavdesai, 22 Mar 2017 | Read review
“good location, wifi, clean,”
 of 5 bubbles oknar, 22 Mar 2017 | Read review
“Higher Floor, With View of the River”
  • No available bidet spray
  • View from our room @ 18th floor
  • NIght View from our room @ 18th floor
  • With Interactive TV
 of 5 bubbles ArdeeMaq, 21 Mar 2017 | Read review
5 of 5