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Novotel Singapore Clarke Quay

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#73 of 306 Hotels in Singapore
Certificate of Excellence
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Novotel Singapore Clarke Quay
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5,913 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Reviewed today NEW

Nice hotel with friendly hospitality. Really recommended. A lot of nice resto and easy to reach from Clarke Quay MRT. Suggest: prepare umbrella on rain season as possible required from MRT to hotel...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Andre P
London
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017

The welcome in this hotel is excellent. Friendly staff, well appointed rooms and a great location. The receptionist, although a trainee gave us a warm, helpful and genuine welcome on check in and this summed up the attittude of the staff throughout, including those who worked poolside. They were a credit to the hotel. There was a large excellent well...

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4Thank FlyingtotheSun
About Hotel's Favourite Review
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear FlyingtotheSun, It was an absolute delight to have been at your service and I am glad to know that you had an overall pleasant experience with us. Service is a top priority for us and hence we’re pleased to know that the team rendered their services well. Your comments have been shared with them and I am sure that...

Redditch, United Kingdom
Reviewed yesterday NEWvia mobile

Our travel agent booked this hotel as part of a package. Having stayed in Traders ( KL) as part of our first leg of the journey we thought this hotel would be of the same quality. Unfortunately we were disappointed. The hotel does not lack in any of the services expected of that star but it just was not welcoming....

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Thank shah730
Melbourne, Australia
Reviewed yesterday NEW

Located next to the Clarke Quay and all its restaurants is this superb hotel. As a coffee drinker, having a Starbucks next door didn't do any harm. I also got the room facing the bay area and had a superb view of the Marina Bay area. All in, impressed.

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Helpful?
Thank beramkumar
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear beramkumar, Thank you very much for your review. I am truly delighted to hear that you liked the central location of the hotel as well as the spectacular view from your room.On behalf of the Management and the Team here at Novotel Singapore Clarke Quay, we thank you and look forward to welcoming you back again for another great...

Sydney, Australia
Reviewed yesterday NEW

The location is fabulous, lots of restaurants nearby and close to MRT. Check in was good, the assistant manager checked us in, but the stay went downhill from there. Concierge not particularly knowledgeable - had trouble identifying the hotel on a map! There were 3 people staying in our room and we had to ask for an extra tea cup...

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1Thank Aejm66
Banja Luka
Reviewed 2 days ago NEWvia mobile

We are couple with teenager and we booked a room in Novotel for 3 nights. On booking. com they suggested us a double room for 3 persons. They give us small double room without any additional bad ( what we expected). After complaining, they sad that it was a normal situation in this hotel. Only option was triple room far...

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Thank Darko C
Lancefield, Australia
Reviewed 2 days ago NEW

This is a older hotel that offers larger rooms. Centre of Sin cannot get any better. What you will notice is the best staff in the hotel industry. I have stayed in various five star hotels worldwide for over 30 years with my work and for the first time I was taken back by the level and sincerity of service....

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Helpful?
Thank Chrisjw2013
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Chrisjw2013, It's always a delight to receive such a lovely review. We aim to deliver top notch service and I am pleased to hear that the teams' sincere serve left a positive impact on you were professional and helpful. Your comments have been shared with all the team members and they are overjoyed to receive such positive compliments. We...

Singapore, Singapore
Reviewed 3 days ago NEW

fantastic room with a view of the river. I had a bad week, coming here Angelo of Front desk put me in this really nice room with a Jacussi and facing the river. He really made my stay worthwhile. thank you Angelo!

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Helpful?
Thank joehani
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear joehani, Thank you for your review. Guest satisfaction is very important to us and I am glad to know that Angelo served you well as well as that you liked your room and the view.Reviews as such are an affirmation for us that guests appreciate the quality of our services that we strive to deliver with excellence every day....

Geneva, Switzerland
Reviewed 3 days ago NEWvia mobile

As Accor Platinum, I always try booking its properties when available. In Asia, the service and attention to loyal clients is amazing - from Sofitel to Mercure. I chose Novotel Clarke Quay because of the location - lots of bars and eateries, nice walk along the water, possibility to use water taxi. Also, you can walk to Marina Sands in...

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Helpful?
Thank gile363
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear gile363, Thank you for being an Accor Platinum member and the pleasure is ours to have been at your service. Our goal is to make all of our guests feel at home and well-taken care of hence it’s a great pleasure to know that the Premier Lounge team rendered their services well. Your comments have been shared with all...

Reviewed 3 days ago NEWvia mobile

so its was a family trip we reached hotel at around 10am although we didnt opt for an early checkin but still the staff is so good. i politely asked them if i can get a room prior to my checkin time and within 20min everything was arranged. the hotel is situated in a mall and next to hotel is...

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Thank Pranjal K
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Pranjal K, The pleasure is ours to have accorded you an early Check-In.Thank you very much for your rewarding review and it's a great delight to know that you had an overall pleasant experience with us. It’s a pleasure to know that the location and service rendered by Belle left a positive impact on you. Your comments have been...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: Asian, International, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $196 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Orbitz, Expedia, Travelocity, Priceline, Booking.com, Agoda, ACCOR, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Novotel Singapore Clarke Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#66 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Singapore Clarke Quay staff and other travellers.
48 questions
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Questions? Get answers from Novotel Singapore Clarke Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a Bay View room !”
beramkumar, 23 Apr 2017 | Read review
“Make sure you ask for room facing the river”
  • the room and the Jacussi
joehani, 21 Apr 2017 | Read review
“Higher floors have better views”
TRJ977, 18 Apr 2017 | Read review
“Great views from the Bay View Superior Room”
benntaniac, 15 Apr 2017 | Read review
“Pay the extra for the premier access even if not staying in a premier room.”
alangS9633XD, 13 Apr 2017 | Read review
5 of 5