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Novotel Singapore Clarke Quay

Agoda.comUSD 158*
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#73 of 308 Hotels in Singapore
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 185*
USD 158*
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USD 160*
USD 160*
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Novotel Singapore Clarke Quay
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Showing 5,118: English reviews
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Metro Manila, Philippines
Reviewed yesterday NEW

Although the concierge need to polish his Humility and Kindness. Specially for a family if five whi just got lost while walking from the train station, tired and exhusted and being greeted a little bit rude is a no! Ni!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jnel907
Perth, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

Stayed here in December 2014 for 2 weeks - spent Christmas in Singapore - was a very memorable holiday. I would like to personally commend Kumi in the Concierge Office, as our room was not to our satisfaction and we were immediately given a more suitable room.. I found the service girls at the front counter to be extremely friendly...

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Helpful?
3Thank Jane B
About Hotel's Favourite Review
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Jane B, Thank you for your lovely review. Service is a top priority for us and hence we’re delighted to know that Kumi’s personalized service as well as the friendly,courteous nature of the girls at Front Desk were among the main highlights of your stay with us. Your comments have been shared with them and I am sure that...

Singapore, Singapore
Reviewed yesterday NEWvia mobile

friendly and helpful staff. food can be improved. very good location - near restaurant, shopping mall, bars, entertainment and attractions. Clean and spacious room. couple retreat #21st floor bay view room

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Helpful?
Thank Mlle C
Urrugne, France
Reviewed yesterday NEWvia mobile

We arrived late and the kitchen was going to close when the restaurant maitre Logan received us and organized the dinner for us. Such a gentle person, taking care of his clients in a very personal way. We could get some practical information from him. When you feel warmly welcom that way, it is like feeling home. The hotel is...

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Helpful?
Thank Jon Z
Singapore, Singapore
Reviewed 3 days ago NEW

Stayed in Novotel Clarke Quay as one of our annual stays over the years, being the hotel which we had our wedding. Was upgraded this time round which was great. Nothing spectalour since it was a short staycation but it was definitely a good time for family bonding. Will be back next year for sure.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank tomtec70_12
Darwin, Australia
Reviewed 4 days ago NEW

We are Le Accor Premium members but were not able to access any benefits because our accommodation was booked by our travel agent as park of an extended holiday to Europe - that was disappointing, especially when I read other reviews where upgrades to a suite were provided. Otherwise the hotel is in a good location to restaurants etc, the...

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Helpful?
Thank Jules602015
Lucknow, India
Reviewed 4 days ago NEW

Recently stayed at this Hotel for 4 nites from 19th May until 23rd May.The hotel has an excellent location,room quality is good and being an Le Accor Premium member was upgraded to a suite.However the staff lacks good customer service skills and will not go out of the way to please its guests as was demonstrated by them.being my birthday...

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Helpful?
1Thank sureshdanani
Thane, India
Reviewed 5 days ago NEW

I stayed at this property last week. The location of the hotel is superb and so is the view from the Bay side rooms. The other good part of the hotel is that they offer a handy phone with each room and you can use it for unlimited local and international calls. You can also use data on it throughout...

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Helpful?
Thank MedhaParanjape
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear MedhaParanjape, The pleasure is ours to have been at your service and thank you very much for your review. We regret to note your disappointments. At Novotel, we make every effort to ensure our guests’ full satisfaction with every aspect of the stay hence please rest assured that your comments have been highlighted to the relevant Department Heads for...

Harrington, New South Wales, Australia
Reviewed 6 days ago NEWvia mobile

We recently did an overnight stay at the Novotel after finishing our cruise.What a grest hotel because we are platinum members of Accor as well we were treated like royalty.We arrived at 9.30am in the morning thinking that we would have to storr our bags until the designated time before we could get in our room.We were surprised that they...

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Helpful?
Thank Hazel C
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Hazel C, It's always a delight to receive such a lovely review.The pleasure is ours to have been at your service and thank you for choosing to stay with us. Guest satisfaction is our top most priority and I am elated to hear that the team rendered their services well as well as that you had an overall pleasant...

Lake Oswego, Oregon
Reviewed 6 days ago NEW

Gotta love the location right near clarke quay with great access to museums and the city sights. Room was clean, good pillows and shower. Wifi was poor and windows were dirty obscuring the views of the marina bay sands. For the right price I would say here, but itis not a $200/night hotel..

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Helpful?
Thank tfizzle
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear tfizzle, Thank you for your review and it’s an absolute pleasure to be at your service.I am glad to know that the strategic location of the hotel was well-liked by you. Please be assured that we appreciate your constructive feedback with regards to the Wi-Fi.We take all guest feedback earnestly and ensure any issues are addressed once reported thus...

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11/06/2017 12/06/2017
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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: Asian, Singaporean, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Region: Singapore > Singapore > The Quays
Price Range: $218 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Agoda, ACCOR, Hotwire, Cheap Tickets, getaroom.com, HotelQuickly and Hotel.de so you can book your Novotel Singapore Clarke Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#67 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Singapore Clarke Quay staff and other travellers.
53 questions
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Questions? Get answers from Novotel Singapore Clarke Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior Bay view rooms have a great view if the River, Clarke Quay and the Marina Sands”
MedhaParanjape, 24 May 2017 | Read review
“on the higher floor overlooking the bay area”
  • view of clarke quay area
  • view of clarke quay area
836anindyad, 22 May 2017 | Read review
“riverside rooms have a great view”
22lindsaym, 22 May 2017 | Read review
“The location of hotel is good, but the room is old...”
alexlQ9086PN, 22 May 2017 | Read review
“Stayed in a Standard room, view was of the building opposite the hotel”
Aiman40, 21 May 2017 | Read review
5 of 5
Agoda.com
USD 158* /night
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Hotels.comUSD 160
Booking.comUSD 160
getaroom.comUSD 185
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Prices are for 1 room, 2 adults
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