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Pan Pacific Orchard

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Pan Pacific Orchard
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2,304 Reviews from our TripAdvisor Community

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Showing 2,143: English reviews
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Zurich, Switzerland
Reviewed yesterday NEW

We enjoyed our stay at the Pan Pacific Orchard. The Room was quiet Small, but had everything we needed. Everything was clean and in order. The Front-Office team was super friendly and helpful at all times. The pool area was nice to relax, but could need some more attention by the management as there were lots of dirty towels around...

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Helpful?
Thank Rambothepug87
Perth, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Well located, upgraded at minimal cost to Pacific Club Lounge, well worth the cost. Room upgrade plus use of club lounge, friendly staff, amazing service that made you feel exclusive. Breakfast extensive and well presented, pool,gym,spa,excellent. Thoroughly enjoyed our stay, will go back.

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Helpful?
1Thank Benjie P
About Hotel's Favourite Review
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your choice of stay and for your generous review of your experience with us. We are glad that you enjoyed the convenient hotel location, the Pacific Club experience, the professional and attentive service by our associates as well as our facilities in the hotel. We will certainly share your compliments with the...

Singapore, Singapore
Reviewed yesterday NEWvia mobile

Best choice for business traveller Easy access,center location Friendly staff Excellent breakfast and business lunch Large clean and full equipped rooms Calm,not crowded,easy to access destinations all over . Nearby to large malls as Ion and exclusive stores and small an unique ones

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Helpful?
1Thank Daniel A
Singapore, Singapore
Reviewed yesterday NEWvia mobile

Everything was excellent beside the friendly of all the staff. I stayed in room 1407 and my room is clean and comfortable bed. Arjun was very professional on remembering my drinks. All concierge was knowledge and the lady at concierge was very attentive. 6 minutes to MRT Orchard and all the malls

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Helpful?
Thank Edisonchabln
Reviewed 2 days ago NEW

From the day of arrival to departure, it was really a fantastic experienced. Our family was warmly welcomed by Krishnan at driveway and check in was done as Breeze by lovely reception girls. I ordered some food through room service and food was good. We liked the way follow up call was made to check whether we received our food...

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Helpful?
Thank D A
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying with Pan Pacific Orchard, Singapore and for taking your time to write this generous review of us. We are glad that you had a memorable experience and our associates were able to enhance your stay through their professional and personalised service. Providing excellent service is at the core of our service commitment to our guests and...

Reviewed 3 days ago NEW

PAN PACFIC ORCHARD HOTEL IS ONE OF THE BEST HOTEL THAT I EVER STAYED. Its Located near to orchard road which is good for shopping. Staff were so friendly and ready to help at anytime. Would like to that KRIS for all the support he has given.

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Helpful?
1Thank Joegi V
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for taking the time to share your positive experience on TripAdvisor and we appreciate your wonderful support and trust in Pan Pacific Orchard, Singapore. Our convenient hotel location is definitely a great asset to have, in the heart of Orchard Road and within close proximity to several retail and entertainment options as well as the Singapore Botanic Gardens...

Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

I want to stay again at Pan Pacific Orchard. Fantastic stays. Rooms was big and clean. I love the swimming pool and sauna. It is very convenient and comfortable. Breakfast at club was wonderful and thank you to Roy,ken,arjun,Irene and danabal

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Helpful?
Thank bycher
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your choice of stay and for your recommendation of our hotel. We are heartened by your wonderful review which will go a long way in inspiring our associates. You have my assurance they have been recognized for providing you with exceptional service. We are also happy that you enjoyed the convenience of...

Sydney, Australia
Reviewed 4 days ago NEWvia mobile

The hotel was ideally located for the purpose of my visit. Everything I need is within easy walking distance. The hotel staff extremely helpful and friendly especially danabal,ganesan,irene,marilyn and Arjun. The are well trained how to take care of customer. All staff I encounter are very courteous. My rooms was located facing the city. Lobby lounge and jazz cafe was...

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Helpful?
2Thank likelooker
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for taking your time to write this generous review of us. At Pan Pacific Orchard, Singapore, our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalised service and had a memorable stay. Providing excellent service is at the core of our service commitment to our guests and your...

Eilat, Israel
Reviewed 4 days ago NEWvia mobile

Second visit. As good as the first. Modern. Courteous staff. Location very good. The breakfast buffet was excellent. Lots of variety so it caters to different palates. Used the business lounge again. Excellent for meetings. Preferred breakfast at the restaurant though. Looking forward to the next time

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Helpful?
1Thank Ben H
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard, Singapore again. We are extremely delighted to hear that you enjoyed the convenient hotel location and the Pacific Club experience which includes an exclusive access to the club lounge with breakfast, all-day refreshments and evening cocktails. We are also glad that you had the opportunity to try the...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 5 days ago NEWvia mobile

Situated just off orchard road is in perfect location to get anywhere .the staff is very friendy and helpful.jay and danabal is amazing .will strongly recommend .well done team pan Pacific orchard.the breakfast is wonderful

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Helpful?
Thank A TripAdvisor Member
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your choice of stay and for your recommendation of our hotel. We are happy to hear that you enjoyed the convenient hotel location that is at the heart of Orchard Road and our associates were able to enhance your stay through their professional and dedicated service. We certainly look forward to welcoming...

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Executive King Room (80)
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Pacific Club King Suite (104)
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Pacific Club Studio King Room (93)
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11/06/2017 12/06/2017
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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
10 at Claymore
10 at Claymore
Cuisines: Seafood, International, Singaporean, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 

Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $228 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Pan Pacific Hotels Group, Priceline, Travelocity, Agoda, Hotwire, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#9 Family Hotel in Singapore
#11 Business Hotel in Singapore
#13 Spa Hotel in Singapore
#18 Romantic Hotel in Singapore
#28 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Orchard staff and other travellers.
37 questions
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Questions? Get answers from Pan Pacific Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do book a room without breakfast”
Rambothepug87, 28 May 2017 | Read review
“Go for executive rooms and above”
da382, 27 May 2017 | Read review
“Great location - shoppers will enjoy!!!”
R9767UTcraigc, 23 May 2017 | Read review
“Club Floor”
RalfOnTour, 23 May 2017 | Read review
“Best Location , Fantastic product and Service”
Aadar76, 21 May 2017 | Read review
5 of 5
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USD 170* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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