We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pan Pacific Orchard

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Pan Pacific Orchard
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,297 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,136: English reviews
Start your review of Pan Pacific Orchard
 Click to rate
Eilat, Israel
Reviewed yesterday NEWvia mobile

Second visit. As good as the first. Modern. Courteous staff. Location very good. The breakfast buffet was excellent. Lots of variety so it caters to different palates. Used the business lounge again. Excellent for meetings. Preferred breakfast at the restaurant though. Looking forward to the next time

 Report
Helpful?
Thank Ben H
Perth, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Well located, upgraded at minimal cost to Pacific Club Lounge, well worth the cost. Room upgrade plus use of club lounge, friendly staff, amazing service that made you feel exclusive. Breakfast extensive and well presented, pool,gym,spa,excellent. Thoroughly enjoyed our stay, will go back.

 Report
Helpful?
1Thank Benjie P
About Hotel's Favourite Review
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your choice of stay and for your generous review of your experience with us. We are glad that you enjoyed the convenient hotel location, the Pacific Club experience, the professional and attentive service by our associates as well as our facilities in the hotel. We will certainly share your compliments with the...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 2 days ago NEWvia mobile

Situated just off orchard road is in perfect location to get anywhere .the staff is very friendy and helpful.jay and danabal is amazing .will strongly recommend .well done team pan Pacific orchard.the breakfast is wonderful

 Report
Helpful?
2Thank A TripAdvisor Member
Reviewed 2 days ago NEW

Bad bad stay, will never revisit. i'll have to include caps to express my unhappiness : Staff - The hotel receptionist is untrained but that's forgivable, however, the lady manager that comes to his aid, was very unpleasant, served me without a smile with a stern composure(think im exaggerating? refer to your cctv on 22nd may morning), explaining that she...

Review collected in partnership with Pan Pacific Hotels Group
 Report
Helpful?
Thank darrenlim09
Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

My stay was awesome. We are very pleased with the greeting from all staff. A very graceful friendly and politeness serve from banquet until reception. I love the décor swan made on my bed with flowers. We have wonderful stay woth perfect view. Well done to all the staff and we will be back for another celebration. Thank you to...

 Report
Helpful?
1Thank tankim95
Hong Kong, China
Reviewed 2 days ago NEWvia mobile

Hotel is conveniently located, just 5 -10 minutes walk to the busy Orchard Road and SMRT. Our studio room was big and very comfortable for three. Bathroom was also big and adequately with toiletries except we could not find a socket in the bathroom for the hair dryer. We ended up using the socket at the mini bar but had...

 Report
Helpful?
2Thank yhsw
Melbourne, Victoria, Australia
Reviewed 3 days ago NEW

We were in Singapore last minute for personal reasons and did not have much time to organise our arrangements. The hotel was fabulous in assisting last minute with our arrangements and we really enjoyed our stay.

 Report
Helpful?
Thank Craig C
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for taking your time to write this generous review of us. We are delighted to have hosted you during your stay in Singapore and my team and I are glad to be of service and able to enhance your stay experience. We hope that your next visit is just around the corner and the team look forward to...

New York
Reviewed 3 days ago NEWvia mobile

Very clean hotel and comfortable bed. Everything worked and friendly staff. Meet venue was excellent and all audio worked. This is one of my best hotel I stayed in Singapore. Thank you to ganesan,irene,raymonf,danabal and Zhang you who clean me room

 Report
Helpful?
Thank vandrllsoreign
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for taking the time to share your positive experience on TripAdvisor. We strive to create memorable hotel experiences and we are happy to hear that our associates enhanced your meeting and stay experiences through their professional and attentive service. We are certainly looking forward to your next visit soon. Sincerely, Craig Syphers General Manager

Stabekk
Reviewed 3 days ago NEW

Spacious room with very nice bathroom. Good bed. Very friendly, helpful and serviceminded staff. A nice pool area with gym nearby. The hotel is at a perfect location close to Orchard with lots and lots of shopping opportunities, restaurants and bars. The breakfast is wonderful and includes omelette station.

 Report
Helpful?
Thank LarsVaaland
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for taking the time to share your positive experience on TripAdvisor. We are extremely delighted that you enjoyed the comfort of your room, breakfast experience at 10 at Claymore, and the great facilities in the hotel which includes the fitness center and the outdoor swimming pool. Thank you too for highlighting our convenient location in the heart of...

Dallas, Texas
Reviewed 3 days ago NEW

Great spacious club floor rooms with access to the lounge. Extremely friendly staff anywhere in the hotel. Nice pool and fitness center and modern spa offers you what you might need. Been here several times and was never ever disappointed in one single point.

Review collected in partnership with Pan Pacific Hotels Group
 Report
Helpful?
Thank RalfOnTour
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying at the Pan Pacific Orchard, Singapore. We are glad that you enjoyed the comfort of our well-appointed rooms and the great facilities in the hotel, including the outdoor swimming pool and fitness center. We are also delighted that you had the opportunity to indulge in our relaxing spa treatments at St. Gregory spa. At Pan Pacific...

1,237 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (666)
Viewed
Dining (59)
Viewed
Bathroom (80)
Viewed
Pool/Beach Area (26)
Viewed
Room/Suite (162)
Viewed
View from Room (14)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (58)
Viewed
Other (265)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (551)
Viewed
Amenities (107)
Viewed
Executive King Room (80)
Viewed
Pacific Club King Suite (104)
Viewed
Pacific Club Studio King Room (93)
Viewed
Pool (22)
Viewed
Premium King Room (75)
Viewed
Dining (36)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (4)
Viewed
Dining (1)
Viewed
Room/Suite (8)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (2)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Singapore hotels
Marina Bay
Pan Pacific Singapore
Pan Pacific Singapore
#14 of 308 in Singapore
7,019 reviews
Orchard Road
Holiday Inn Singapore Orchard City Centre
Orchard Road
Mandarin Orchard Singapore
Mandarin Orchard Singapore
#71 of 308 in Singapore
9,473 reviews
Show Prices
Show Prices
Show Prices
Orchard Road
Four Seasons Hotel Singapore
Show Prices
Show Prices
Show Prices

Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
10 at Claymore
10 at Claymore
Cuisines: International, Singaporean, Seafood, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 

Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $226 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Hotels.com, Expedia, Agoda, Hotwire, Travelocity, Priceline, Orbitz, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#9 Family Hotel in Singapore
#11 Business Hotel in Singapore
#13 Spa Hotel in Singapore
#18 Romantic Hotel in Singapore
#27 Luxury Hotel in Singapore
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Orchard staff and other travellers.
36 questions
Ask a question

See all questions (36)

Questions? Get answers from Pan Pacific Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location - shoppers will enjoy!!!”
R9767UTcraigc, 23 May 2017 | Read review
“Club Floor”
RalfOnTour, 23 May 2017 | Read review
“Best Location , Fantastic product and Service”
Aadar76, 21 May 2017 | Read review
“When walking to the Orchard MRT; go through Claymore Hill road and use the Shaw Centre MRT entrace. It's less than 5 min.”
lagathw, 21 May 2017 | Read review
“Bigger rooms then more modern hotels and better value for money.”
quest2sea, 21 May 2017 | Read review
5 of 5
Booking.com
USD 170* /night
View Deal
CancelonUSD 239
Hotels.comUSD 170
Agoda.comUSD 170
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates