We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Pan Pacific Orchard

avatar-imageavatar-imageavatar-image
Traveller (533)
Room & Suite (67)
Videos (2)

View prices for your travel dates

Hotel direct offer!30% off room rate
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#56 of 342 hotels in Singapore
Location
Cleanliness
Service
Value
Pan Pacific Orchard located at 10 Claymore Road offers 347 rooms and suites complemented by a host of lifestyle concepts to augment your stay. Tease your tastebuds at unique dining venues, offering a cosmopolitan range of flavours spanning seductive oyster and champagne bar to small Mediterranean plates with a Peruvian twist. Experience deep relaxation and rejuvenation at St. Gregory, our luxury spa exclusive to hotel guests. The hotel is located at Orchard Road, a world-class Shop, Dine, Stay and Play destination offering an exciting array of exceptional experiences.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Kids pool
Airport transportation
Car park
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Outdoor dining area
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
City View
Languages Spoken
English, Chinese, Malay
Hotel links
Special Price:30% off room rate
442Reviews1Q+A91Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 329
  • 44
  • 32
  • 26
  • 11
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Departure02640282590 wrote a review 17 Apr
2 contributions
Loved our time at Pan Pacific! Ladies at the spa were great! Loved the dining staff and Fahmi at the bar was such a great host!
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
leyohmessy wrote a review 3 Apr
12 contributions3 helpful votes
+1
Hotel's Favourite
Hotel aesthetics was great, it felt that your one with nature. We got a good deal as it was my birthday and as a pan pacific member, I was offered discount with free breakfast and I booked / stayed for 3 nights. Hotel location was great , situated in the orchard area, convenient for walking going to ion and other shops. I must say, I was over the moon and very comfortable with their bed and pillows, soft , cosy and it felt really good to sleep. The hotel provides diptyque toiletries and lotions as well. In house gym was superb , well maintained and equipments were complete and very modern. Pool was wide and has a bar which you can enjoy poolside. Finally, buffet breakfast was superb, plenty of choices and great value for money. Definitely, will go back here and truly have enjoyed our stay in this hotel. Will recommend to other travellers.
Read more
Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Enjoy the facilities
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Douglas Fernandez, Owner at Pan Pacific Orchard
Responded 1 week ago
Dear leyohmessay, Thank you for choosing to celebrate your birthday with us and for sharing your fantastic experience from your recent 3-night stay at Pan Pacific Orchard, Singapore. We are delighted that you you enjoyed the aesthetics of our hotel and felt connected with nature during your stay. We are equally elated that our pool facilities offered a tranquil daily retreat throughout your stay. It is also reassuring to note that you found our location in the Orchard area convenient for exploring nearby attractions and shops. We are glad that you had a comfortable night's sleep on our cozy bed and pillows, and appreciate the luxurious Diptyque toiletries provided in your room, and found our buffet breakfast to be superb with plenty of choices, offering great value for money. Thank you for considering a return visit and for recommending our hotel to other travellers. We sincerely look forward to welcoming you back to Pan Pacific Orchard, Singapore in the near future. Sincerely Yours, Douglas Fernandez Hotel Manager "Graceful Luxury"
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Wunna Htun wrote a review 17 Apr
Bangkok, Thailand2 contributions
Check in time too long. I booked with easter egg package for 3 N 4 D but there is no such record in your system and took too long to get the room. Welcoming services are not good also. Another big issue is during night time (around 10:00 pm until 1:30 am), at one room with balcony one floor above our room, there were 4 female guests drinking wine and talked very loudly. I called reception to tell them to be quiet during night time and my kids couldn't sleep. The receptionist told me on phone "I will check" but it was still very loud. Then i called again to reception but she didn't pick up. Around 10 mins later the receptionist called me and asked "is it quiet right now?" She said she checked with the staff but it didn't. I had complaint so many times at very late night but the receptionist just told me she will tell them but it still not quiet. Sometimes the reception even didn't pick up my call. Finally i can no longer handle the patience and opened the outdoor curtain and told to these guests directly from my balcony. It was really bad action plan of a 5 stars hotel for such case. I came to Singapore for holidays vacation with kids and choose your hotel among many others. I was very disappointed to your service and me and my family can't sleep well all night. Next morning the reception called me they will allow to check out on 2pm. So funny, is it your problem solving method? Do u think it will pleased your customers? Really bad experience.
Read more
Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Michael D wrote a review 16 Apr
1 contribution
The Pan Pacific Orchard was an Excellent stay, we highly recommended it. The facilities are amazing and the staff are so friendly and attentive in particular Olivia, Lorenzo, Dian, Elyssa. The cocktails and Canapes on the 11 floor are divine. We will definitely stay again.
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Margaret L wrote a review 15 Apr
Brisbane, Australia18 contributions2 helpful votes
Hotel staff ere very polite and helpful. got to be the most interesting hotel I have every staying in. Huge breakfast choices. Loved the members lounge use it for afternoon tea and predinner drinks. bed comfortable. only complaint...Pillows terrible were either too soft or too hard and Doona on beds was too hot to sleep under and light blankets not available .
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
DJB wrote a review 15 Apr
26 contributions26 helpful votes
5/5 and a proper 5 star hotel. Hotel is located in a prime location on the infamous Orchard Road, with the shops on your doorstep. Plenty of coffee shops and food places short walking distance. Swimming pool and gym top notch with great views. Bed super comfortable and room was spacious enough for two of us. It was cleaned daily with nice shower amenities and luxury products offered. Staff were helpful and very knowledgeable. Highly recommend.
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Val L wrote a review 14 Apr
2 contributions
Had a great staycation here. The upgrade to the beach club access room was definitely a plus. Our room opened up directly to the pool and had a nice circular sofa for relaxing. Service was great, staff were very friendly, especially Olivia and Razif who made our stay even more positive and enjoyable!
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Douglas Fernandez, Owner at Pan Pacific Orchard
Responded 4 days ago
Dear Z640ENvall, Thank you for your wonderful review of Pan Pacific Orchard, Singapore. We are delighted to hear that you enjoyed your time here, especially with the upgrade to our beach club access room, and we are equally delighted to know that you found the sofa relaxing and that our poolside location added to your experience. We'll be sure to pass on your kind words to Olivia and Razif; they will be delighted to hear that they contributed to making your stay even more positive and enjoyable. Our team takes great pride in providing exceptional service, and it is always rewarding to receive such positive feedback. We sincerely look forward to welcoming you back to Pan Pacific Orchard, Singapore in the near future. Sincerely Yours, Douglas Fernandez Hotel Manager "Graceful Luxury"
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Lucy L wrote a review 14 Apr
1 contribution
I have visit led Singapore over 20 times and this is by far the best hotel I have stayed at! The hotel and facilities is second to none. The restaurant Mosella had fantastic food and drinks. The Pacific Breeze bar had incredible cocktails. A special thank you to Razif for looking after my husband and me with the delicious cocktails. Could not recommend this place highly enough.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Douglas Fernandez, Owner at Pan Pacific Orchard
Responded 4 days ago
Dear lucyIP6376KA, Thank you for taking the time to share your glowing review! We are absolutely delighted to hear that your recent stay with us was your best experience in Singapore yet. It is truly an honor to receive such high praise, especially from a seasoned traveler like yourself. We are thrilled that you enjoyed our hotel and facilities, as well as the fantastic dining options at Mosella and the incredible cocktails at Pacific Breeze. Razif will be thrilled to hear that his attentive service and delicious cocktails made your stay even more memorable. Thank you for recommending us so highly. We sincerely look forward to welcoming you back to Pan Pacific Orchard, Singapore in the near future. Sincerely Yours, Douglas Fernandez Hotel Manager "Graceful Luxury"
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Guide25366487671 wrote a review 13 Apr
1 contribution
The hotel is brandnew and we had a really good time there. Special thanks to Fahmi, the bartender who made us such a nice last evening on the bar in front of the open reception. His Singapore Sling‘s can definetifely compete with the original ones in the ancient Raffles Hotel. All other service staff were also really friendly… thanks that you made us such a nice time. Greetings from Germany
Read more
Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Douglas Fernandez, Owner at Pan Pacific Orchard
Responded 4 days ago
Dear Guide25366487671, Thank you for taking the time to share your experience with us! We are thrilled to hear that you had an outstanding 3-day stay with your family at Pan Pacific Orchard. It is wonderful to know that Fahmi, our talented bartender, made your last evening at the bar in front of the open reception so memorable and that you enjoyed his Singapore Slings. We'll be sure to pass on your kind words to Fahmi and the rest of our service staff. Providing friendly and attentive service is what we strive for, and it's always rewarding to hear that we succeeded in making your time with us enjoyable. We sincerely look forward to welcoming you back to Pan Pacific Orchard, Singapore in the near future. Sincerely Yours, Douglas Fernandez Hotel Manager "Graceful Luxury"
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
EllieMellie wrote a review 12 Apr
North Sydney, Australia3 contributions1 helpful vote
Hotel is nice. Good location. Stunning architecture. However the rooms are small and the air-con is really, really noisy. Enjoyed my stay overall, however the biggest disappointment is the pool. I am struggling to understand why they have built this absolutely gigantic pool, but hardly anywhere to sit!! I counted 19 pool chairs. For a 300+ room hotel, this seems extremely disproportionate.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Douglas Fernandez, Owner at Pan Pacific Orchard
Responded 4 days ago
Dear martinemcgilvray, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel nice, enjoyed its good location, and admired our stunning architecture. We apologise for any inconvenience you experienced with the room size and the noisy air-conditioning, as well as pool experience. Your comfort is important to us, and we will certainly look into ways to address these issues to enhance the overall guest experience. Your feedback is invaluable to us as it helps us identify areas for improvement. We sincerely look forward to welcoming you back to Pan Pacific Orchard, Singapore in the near future. Sincerely Yours, Douglas Fernandez Hotel Manager "Graceful Luxury"
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
AU$410 - AU$534 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pan pacific orchard hotel singapore, pan pacific singapore, singapore pan pacific
LOCATION
SingaporeSingapore
NUMBER OF ROOMS
347
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

PAN PACIFIC ORCHARD: 2024 Prices & Reviews

Frequently Asked Questions about Pan Pacific Orchard
Which popular attractions are close to Pan Pacific Orchard?
Nearby attractions include Mohan's Custom Tailors (0.4 km), Emerald Hill (0.2 km), and ION Orchard (0.4 km).
What are some of the property amenities at Pan Pacific Orchard?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pan Pacific Orchard?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pan Pacific Orchard?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pan Pacific Orchard?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Pan Pacific Orchard?
Conveniently located restaurants include Carousel Buffet, Merci Marcel Orchard, and French Fold Orchard.
Are there opportunities to exercise at Pan Pacific Orchard?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Pan Pacific Orchard have airport transportation?
Yes, Pan Pacific Orchard offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pan Pacific Orchard?
Yes, dry cleaning and laundry service are offered to guests.
Does Pan Pacific Orchard offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pan Pacific Orchard?
The staff speaks multiple languages, including English, Chinese, and Malay.