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Pan Pacific Orchard

Travellers' Choice award winner
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1 room 2 adults 0 children
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Pan Pacific Orchard
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2,222 Reviews from our TripAdvisor Community

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Pangasinan, Philippines
Reviewed 2 days ago NEW

We enjoyed our 5 nights (April 22-27, 2017) stay at Pan Pacific Orchard, Singapore. Shopping malls are just minutes walk away. The room is so clean as well as the spacious shower room/toilet. Housekeeping was good. Beds are comfy, the inviting mineral swimming pool was awesome! We enjoyed our night swimming! One of the most i liked was they have...

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Helpful?
1Thank Jay Ar A
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We stayed at the Pan Pacific Orchard Dec 20-23, 2016 and again on January 6 2017 - before and after a cruise. The facilities were fine but the staff was amazing - from the desk staff, through the dining room and lounge staff. The staff went out of their way to make us comfortable. The hotel is, as its name...

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Thank alexis s
About Hotel's Favourite Review
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying at the Pan Pacific Orchard, Singapore. Our associates have evidently embraced the Pan Pacific signature style of personalized care and we believe your kind words will encourage our associates in their commitment in serving guests better. We are glad that you enjoyed the convenience of staying at our hotel and we look forward to your next...

Hong Kong, China
Reviewed 3 days ago NEWvia mobile

My friends and I had to have surgery at Glenigal hospital in Singapore. We choose this hotel due to the great review. We were arrived in the morning with warm greeting from bellman danabal and was assisted until we leave. Not forget I mentioned Ganesan assistance for arranged our taxi to airport Well we found Pan Pacific Orchard and we...

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1Thank laurasmith2589
PanPacificOrchardSG, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your choice of stay. We are delighted that our associates exceeded all expectations and were able to ensure that your experience was one that would always be etched in your memory as an impressive and superb one. We will share with our Associates your wonderful review as it would certainly inspire them...

Bali, Indonesia
Reviewed 3 days ago NEW

Thank you for your hospitality. I love to stay with this hotel. Thank you for house keeping to keep clean my room during stay. I love breakfast food. So good and complete. very comfortable guest room.

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Thank Leo-sang
Pasig City
Reviewed 3 days ago NEW

The Studio room was spacious given the price. The location, though not the most convenient, was good enough given the price. Room service was decent. The swimming pool was good. Would stay here again 👍🏼

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Helpful?
Thank Ramon P
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying with Pan Pacific Orchard, Singapore. We are glad that you enjoyed your stay and would choose to come back again when you visit Singapore. It is definitely a boost for us every time we hear positive reviews such as this. We look forward to sharing our Pacific hospitality with you at your next visit. Sincerely, Craig...

Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

Visited with family. My kids was enjoying the swimming pool and jacuzzi. We are happy with the service from all the staff. The good was good all the way from Asian which we missed. Waling distance to MRT and toy Cyrus. Overall experience we were treated well

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Helpful?
Thank Cindy3390
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying at the Pan Pacific Orchard, Singapore. We are delighted to hear that you enjoyed the stay with your family and that our associates were able to enhance your stay with their service. We hope that you will stay with us again when you visit Singapore and hope you will be able to try our delectable food...

Reviewed 4 days ago NEWvia mobile

By chance had to stay at this hotel as my regular hotel was full. It was great choice. Enjoyed the stay, staff sincere services and their facilities. Their service is really commendable. Didn't mention names as all are of best quality from doorman, bell, check in, check out, restaurant. All are just perfect. Will definitely recommend. Thank you Pan Pacific...

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Helpful?
Thank John S
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your choice of stay and for your recommendation of our hotel to other travellers. I am pleased to know our associates enhanced your stay with their sincere service and we are heartened by your wonderful review which will go a long way in inspiring our associates. We are looking forward to welcoming...

Reviewed 4 days ago NEWvia mobile

For this Easter weekend, I visited pan Pacific orchard for relaxation. The hotel is at the pinnacle of comfort and service. You will not find nicer or more attentive front office and housekeeping staffs anywhere. The room layout provide a very comfortable and spacious setting. Will come back again.

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Helpful?
Thank Lin J
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying with Pan Pacific Orchard, Singapore during the Easter holiday and for your recommendation of our hotel. We are heartened by your wonderful review which will go a long way in inspiring our associates. We are glad that you enjoyed the comfort of our well-appointed and spacious room. We look forward to your next visit soon and...

Austin, Texas
Reviewed 4 days ago NEW

I've stayed at the Pan Pacific a dozen times. I love the big mineral water pool for my morning laps. The rooms are large, comfortable, and have nice walk-in showers. The staff is always outstanding. I appreciate Jatin Pathak, the Assistant Front Office manager, Arjun Sharma in the lobby bar, Roy and Ken in the Club Lounge. And especially Chef...

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1Thank JohnSturtevant
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your choice of stay and for your recommendation of our hotel. Thank you for leaving Jatin, Arjun, Roy, Ken and Chef Andy such kind and complimentary comments. They are indeed exceptional gentlemen, which we are so fortunate to have them under our employment. You have my assurance they have been recognized for...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 days ago NEWvia mobile

I have booked a room for 3 of us (wife and kid). Size of the room is very small. Bed size also very small and forget 3 it is not even comfortable for two. Asked for extra cot which they provided but had removed due to its small size. With cot there is no space for any movement. Except name...

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1Thank A TripAdvisor Member
PanPacificOrchardSG, General Manager at Pan Pacific Orchard, responded to this review

At Pan Pacific Orchard, Singapore every comment is valued and feedback such as yours is taken very seriously. We were concerned that your stay did not seem to begin well and took immediate action to investigate with the respective teams, on the issues mentioned. We were however, puzzled that the room was found to be very small, as the category...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
10 at Claymore
10 at Claymore
Cuisines: Seafood, International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 

Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $226 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Orbitz, Agoda, Priceline, Pan Pacific Hotels Group, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#9 Spa Hotel in Singapore
#9 Family Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#20 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Orchard staff and other travellers.
31 questions
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Questions? Get answers from Pan Pacific Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer an odd-numbered room, facing the pool. I like the room layout, and the pool side is quieter.”
JohnSturtevant, 26 Apr 2017 | Read review
“Corner Studio room may be a good choice for a couple with a little kid.”
sotoaka, 21 Apr 2017 | Read review
“Best Service”
mervinsong, 19 Apr 2017 | Read review
“Higher floor rooms have better views and are quieter.”
524Solo, 19 Apr 2017 | Read review
“Quiet & Safe”
  • room photo
手牽手的幸福, 19 Apr 2017 | Read review
5 of 5