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Mandarin Orchard Singapore

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#72 of 308 Hotels in Singapore
Certificate of Excellence
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Mandarin Orchard Singapore
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9,041 Reviews from our TripAdvisor Community

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Showing 8,409: English reviews
Williamstown
Reviewed 16 July 2016 via mobile

This hotel is a great place to stay if you want to shop Orchard Road. Extremely convenient to all the shops in the area. It has all the amenities expected - a few restaurants, gym and a simple pool but certainly nothing fancy. Overall a pleasant stay.

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Helpful?
Thank Vic820
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Vic, Thank you for your kind review of the Mandarin Orchard Singapore! It is heartening to hear you find our hotel comfortable in all aspects where your expectations were met. Truly, the hotel is conveniently located in the city centre where Orchard Road is just right below the hotel like you had enjoyed. One can easily get around the...

Dubai, United Arab Emirates
Reviewed 16 July 2016 via mobile

We (including my wife and daughter)were at Mandarin ORCHARD for a break. We were delighted with the hospitality provided at Top of the M lounge. Mr.Amin was most thoughtful in organising vegetarian breakfast for us every day.We felt his art of hospitality was so perfectly cultivated and noticed that he attended in a similar way to all the guests. Mr.Jimmy's...

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Helpful?
Thank rajesh m
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Rajesh, Thank you for choosing to spend your vacation here with the family at Mandarin Orchard Singapore amongst many other hotels along the bustling Orchard Road shopping district. We are heartened that you found the hotel outstanding in our service delivery. The hotel always puts guests at the centre of everything it does. The people really do make the...

Kuala Lumpur, Malaysia
Reviewed 16 July 2016

Great work by Derek for the wine. I hope that more space in the hotel to have relaxing space, I didn't like location of pool. The gym was also small and lots of walking to get too. But Derek action made my day!

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Helpful?
Thank Cyron S
Melbourne, Australia
Reviewed 16 July 2016

An overnight stay between flights - had a wonderful sleep. Thank you ! Free Wifi is a bonus. Mental note to self to buy duty free wine to drink in room as wine on offer was $80 to $100 per bottle in house.

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Helpful?
Thank gaelenes
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam, Thank you for your lovely 5-star review of the Mandarin Orchard Singapore! We are pleased to hear about your restful experience with us in your recent stay when transiting in Singapore. It is pleasing to know how much guests like yourself enjoyed the internet connectivity. The complimentary Wi-fi is now in place as a direct result of feedback...

Port Moresby, Papua New Guinea
Reviewed 15 July 2016

This was my second stay at the Mandarin Orchard Hotel Singapore.. It is very close to everything.. I had a wonderful and enjoyable stay.. Mandarin Orchard is Comfortable,safe with friendly Hotel stuff and an Excellent Hotel Service..My next visit will be Mandarin Orchard Singapore.. I am looking forward to it.. Thank you very much.. Miss Eileen M Pera

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Helpful?
Thank eileenmakumip
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Miss Eileen, Thank you for your returned patronage to the Mandarin Orchard Singapore! The team is delighted to welcome you back again and we are pleased to hear you continuously enjoyed your stay with us. Your kind review will inspire the team in continuing to serve the Meritus Way which the hotel is reputed for. Thank you again for...

Bangkok
Reviewed 15 July 2016 via mobile

We select this hotel since we are going in small group with small kids and thought Orchard location should be one of the best area to stay. The hotel is very clean, fresh and staying at 34th floor, the view is just amazing with good price. Really recommended. We cant wait for tomorrow breakfast and swim session in higher floor.......

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Helpful?
Thank EnricoOy
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Enrico, Thank you for your excellent 5-star review of the Mandarin Orchard Singapore! We are thrilled that you love the customised scent in our hotel; would love to share with you when it is available for sale. It is heartening to hear you find our hotel comfortable in all aspects, especially freshness and cleanliness of the rooms and facilities...

Semarang, Indonesia
Reviewed 15 July 2016

Excellent service,good staff,easy check in and check out as always,strategic location..nice and clean room,and love it!!!i always stay at mandarin hotel when i visit singapore..feels like my second home!thanks mandarin orchad singapore

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Helpful?
Thank gabriellas583
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Gabriella, Thank you for taking time to share an excellent 5-star review of the Mandarin Orchard Singapore! We are very glad to hear you had a great time at our hotel during your stay with us; and enjoyed the service and amenities rendered in our Meritus way. It is wonderful to hear from guests that they feel comfortable in...

Bandung
Reviewed 15 July 2016

Good service and very helpfull with receptionist can speak bahasa,easy check in-check out,kind and friendly receptionist,next time will stay in mandarin hotel again when i go to singapore inshaAllah..

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Helpful?
Thank tintonharfianto
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Mr Harfianto, Thank you for your lovely 5-star review of the Mandarin Orchard Singapore! We are as excited and pleased to hear about your wonderful stay, especially the team's conversation held with you in the language, Bahasa Indonesia. The people really do make the difference and we are certain your review inspires our team to continuously serve with Asian...

Singapore, Singapore
Reviewed 15 July 2016

On behalf of my company (Asia Insurance Review), We would like to say a great thank you to the services provided by the event and banquet staff. They are Charlotte Chew our main contact, Francis Lie our coordinator, Sam, Eugene, Shirley, Ridzwan, Azahari, Wilson, May and Qian Hui. Not forgetting Chef Anthony Tan. We have been working with this outstanding...

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Helpful?
Thank LindaMa1305
Suncheon, South Korea
Reviewed 15 July 2016

We had a final business meeting in the bar (5.Fl.) where at 01.00AM suddenly all lights went out. After a few seconds the lights went on again, thus not a big trouble, just a little surprising style, to remind the guest about the closetime. All others, what I have seen and felt in the hotel was perfect os at least...

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Helpful?
Thank rainers278

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Triple Three
Triple Three
Cuisines: Chinese, Sushi, Asian, Singaporean
Top of the M
Top of the M
Cuisines: European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Established in 1971, Mandarin Orchard Singapore is a veritable icon in the local hospitality industry, embodying rich Oriental charm. Its prominent location in the heart of the world-renowned shopping belt of Orchard Road makes it the preferred hotel of choice for many visitors. Boasting some 1,077 guest rooms, each a harmonious blend of comfort and contemporary elegance, they are equipped with broadband Internet access, comprehensive amenities and a panoramic view of the city from the higher floors. A smorgasbord of food and beverage offerings is available throughout the hotel. These include award-winning cuisines from Chatterbox, home of the Mandarin Chicken Rice; Shishen Hanten Sichuan Chinese Restaurant by Chef Kentaro; Triple Three, an international buffet restaurant; Coffee & Crust, a cafe serving tempting cakes, pastries and coffee; and Bar on 5, a chill-out bar five floors above Orchard Road. The hotel also offers expansive meeting and function facilities, making it the ideal choice for meetings, incentives, conventions and exhibitions. ... more   less 

Additional Information about Mandarin Orchard Singapore

Address: 333 Orchard Road, Singapore 238867, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $236 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Orchard Singapore 5*
Number of rooms: 1077
Reservation Options:
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Also Known As:
Mandarin Orchard Singapore Hotel Singapore
Mandarin Singapore
Meritus Mandarin Singapore
Meritus Mandarin Hotel
Singapore Mandarin
Hotel Style:
#47 Business Hotel in Singapore
#54 Family Hotel in Singapore
#60 Romantic Hotel in Singapore
#65 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Orchard Singapore staff and other travellers.
23 questions
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Questions? Get answers from Mandarin Orchard Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the orchard wing if you want view , newer room in main wing”
 of 5 bubbles Andisantoso, 9 Dec 2016 | Read review
“Can be noisy with guest coming and going all hours..”
  • Best shower .towels lovely nice robes
 of 5 bubbles Alwaysafan123, 8 Dec 2016 | Read review
“The rooms looking towards Marina Bay have the noise from the air-co infrastructure of this Hotel. Changed room problem resolved”
 of 5 bubbles kampadi, 7 Dec 2016 | Read review
“We booked a Meritus Club Room”
 of 5 bubbles kaspeach, 5 Dec 2016 | Read review
“This hotel offers Smartphone for customers. I can call even inernational call with this phone for free.”
 of 5 bubbles Travelover9988, 2 Dec 2016 | Read review
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