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Mandarin Orchard Singapore

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#69 of 309 Hotels in Singapore
Certificate of Excellence
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Mandarin Orchard Singapore
Mandarin Orchard Singapore
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9,174 Reviews from our TripAdvisor Community

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Showing 8,523: English reviews
Upper Saddle River, New Jersey
Reviewed 5 days ago NEWvia mobile

First of all , we liked the location of the hotel as there were numerous good restaurants nearby and a high-end shopping mall below the hotel . The room was clean , nice and spacious . The problem : the computer was down when we checked in . Ms Ng at the front desk gave us confirmation # for 2...

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1Thank Ocsalon
Brisbane, Australia
Reviewed 5 days ago NEW

The room was tired and needed upgrades; slightly dissimilar to the online photos, overall clean but unexpected for a Meritus Club Premier room. The Top M staff were friendly and helpful and some more professional than others which was pleasant. My partner had a birthday and a select staff member went above and beyond which was special. The food was...

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1Thank Bearly69
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam Thank you for taking time to write review of the hotel; your valuable input will help to improve the hotel. We are really pleased to hear our team member’s small gesture in giving your partner a memorable birthday experience; we wish your partner a Happy Belated Birthday. We have noted your comments on other areas and we are...

Southport, United Kingdom
Reviewed 5 days ago NEW

we stayed at MANDARIN Orchard for five nights having stayed there over twenty years ago, The hotel is central and standard of amenities are excellent as it was before. Its very good value for money in contrast to other hotels of similar standards. We chose a club lounge room which is located on a High floor and the access to...

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Thank emadsalma
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam Thank you for your wonderful 5-star review of the Mandarin Orchard Singapore! We love to hear how guests like yourself returned to this hotel which we affectionately name "The Old Dame"; and always had a delightful comfortable stay with us. The hotel was renovated about 5 years ago to continuously give our guests a new look of the...

Reviewed 6 days ago NEWvia mobile

Great location and it's very convenient that's why we choose this hotel. Bed is comfy. Bathroom is really run down. Cleanliness at the shower was not perfectly clean. We found that air con at this hotel is not consistency. Turned out to be waken up in the middle of the night due to room's temperatures is warm and humid. And...

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Thank Sureeporn Y
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Ms Piromnipanant Thank you for your review of the hotel; we are sorry to hear about your room experience. We understand that technical glitches do occur at times; therefore our onsite engineers available at any time a day will be happy to assist where required; please always ask if you need any assistance. Cleanliness is very important and is...

Mumbai (Bombay), India
Reviewed 6 days ago NEWvia mobile

we had an amazing time. I visited Mandarin Orchard with my friends for 5 nights. The only problem is that if you pay the hotel deposit by card, you will have to wait for a month for the refund. I'm still waiting for my refund. But the hotel ambience and service was too good. Must visit!!! Superb location!

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Thank purvikiran
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Purvikiran Thank you for taking time to share you superb stay experience with us at Mandarin Orchard Singapore! We are pleased to hear it had been an wonderful experience with your friends. We noted your concern about the pre-authorisation and is pleased to share that the pre-authorisation of $100 per room, per night for any incidental items to allow...

Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

This hotel is in prime location on Orchard road and vertically opposite Paragon which has a 2 Michelin star Peking duck restaurant as well as being close to Takashimaya which also has an amazing food court. Came to Singapore for the amazing food and this hotel was comfortable.

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Thank loafin2005
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam Thank you for your amazing review of the Mandarin Orchard Singapore! We are delighted to hear you enjoyed the convenient location of the hotel. It is truly convenient to get around the key attractions in Singapore and wind up the day by shopping along the famous shopping district, Orchard Road, just right below the hotel. It is most...

Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

Stayed over the CNY weekends with friends and a cute baby.We were upgraded to the Deluxe room however there was no bathtub so we asked for the original room that we booked.It was less modern but still great to us. Location was great.Near to train stations and shopping mall.Convenience store is right by the corner. Swimming pool was mediocre.Was hoping...

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Thank Nabilah S
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Nabilah Thank you for your review of the Mandarin Orchard Singapore. We are really pleased to hear about your pleasant experience with us. The hotel always puts guests at the centre of everything it does and continuously strives to deliver warm Asian hospitality. Special requests, such as rooms equipped with bathtubs, are often subject to availability at the time...

Helsinki, Finland
Reviewed 1 week ago

Stayed here for four nights to celebrate my fathers 70th birthday. I had informed the hotel about the occasion and they did recognize it nicely with a special welcome greeting and upgrade to a better room. Also, in the room there were two cakes waiting for us, one made out of towels, the other of chocolate...nice! What I didn't like...

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Thank jpvhel
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam Thank you for your review of the Mandarin Orchard Singapore! We are really happy to hear our team member’s small gesture in giving your father a memorable birthday experience; we wish him a Happy Belated Birthday. We are pleased to hear you find fond of the new rooms and enjoyed the breakfast buffet. The Mandarin Premier category of...

Barnsley, United Kingdom
Reviewed 1 week ago via mobile

This place is something else if your rich There is top designer brands in every shopping mall but don't get thirsty for a beer, if you can find on its £10 a large beer an £50 start for house wine but a fantastic place

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Thank nigel752
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Nigel Thank you for your lovely 5-star review of the Mandarin Orchard Singapore! We are most delighted to hear you enjoyed the convenience of being located in the midst of the city centre for abundance of shopping where we have a mall just right below the hotel, Mandarin Gallery which you had mentioned. Registered room guests can easily access...

Bangkok, Thailand
Reviewed 1 week ago

Used this hotel for a conference. The location is perfect, right in the midst of Orchard Road with major shopping outlets and walking proximity to 2 MRTs, Somerset and Orchard. The facilities are great and accommodates groups of all sizes with smaller meeting rooms for breakout sessions and the main ballroom for major events. The staff are very friendly and...

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Thank Dew D
HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore, responded to this review

Dear Dew Thank you for taking the time to write your review of the hotel. We are pleased to hear you found the hotel conducive for business conference and perfectly located in the heart of the Orchard Road shopping district. It is delightful to know that the team continuously delivered traditional, warm Asian hospitality; we aim to create memorable experiences...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Triple Three
Triple Three
Cuisines: Sushi, Asian, Singaporean
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Established in 1971, Mandarin Orchard Singapore is a veritable icon in the local hospitality industry, embodying rich Oriental charm. Its prominent location in the heart of the world-renowned shopping belt of Orchard Road makes it the preferred hotel of choice for many visitors. Boasting some 1,077 guest rooms, each a harmonious blend of comfort and contemporary elegance, they are equipped with broadband Internet access, comprehensive amenities and a panoramic view of the city from the higher floors. A smorgasbord of food and beverage offerings is available throughout the hotel. These include award-winning cuisines from Chatterbox, home of the Mandarin Chicken Rice; Shishen Hanten Sichuan Chinese Restaurant by Chef Kentaro; Triple Three, an international buffet restaurant; Coffee & Crust, a cafe serving tempting cakes, pastries and coffee; and Bar on 5, a chill-out bar five floors above Orchard Road. The hotel also offers expansive meeting and function facilities, making it the ideal choice for meetings, incentives, conventions and exhibitions. ... more   less 

Additional Information about Mandarin Orchard Singapore

Address: 333 Orchard Road, Singapore 238867, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $236 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Orchard Singapore 5*
Number of rooms: 1077
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Asiatravel.com Holdings, Agoda, Travelocity and DerbySoft Ltd Shanghai HQ Supplier Direct so you can book your Mandarin Orchard Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Orchard Singapore Hotel Singapore
Mandarin Singapore
Meritus Mandarin Singapore
Meritus Mandarin Hotel
Singapore Mandarin
Hotel Style:
#47 Business Hotel in Singapore
#54 Family Hotel in Singapore
#60 Romantic Hotel in Singapore
#63 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Orchard Singapore staff and other travellers.
31 questions
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Questions? Get answers from Mandarin Orchard Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view over the city towards the Harbour”
 of 5 bubbles Bearly69, 15 Feb 2017 | Read review
“club room with access to club lounge is highly recommended.”
 of 5 bubbles emadsalma, 15 Feb 2017 | Read review
“Upper floors have better views”
 of 5 bubbles 951dewd, 12 Feb 2017 | Read review
“I wish I knew”
 of 5 bubbles joannamT9105VO, 11 Feb 2017 | Read review
“Ask for the Orchard Tower”
 of 5 bubbles 47JamesT47, 31 Jan 2017 | Read review
5 of 5