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Mandarin Orchard Singapore

333 Orchard Road, Singapore 238867 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
6 people are viewing this hotel
USD 184
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Free cancellation until 14/08/21
USD 396
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Free cancellation until 19/08/21
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Prestigia.comUSD 259
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (2088)
Panoramas (20)
Room & Suite (917)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Orchard Singapore
Updated 20/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#79 of 368 hotels in Singapore
Travellers' Choice
Mandarin Orchard Singapore has been a landmark of Asian hospitality on world-renowned Orchard Road since 1971. The Hotel is preferred by discerning international travellers for its service excellence and prime location in the heart of Singapore’s most prominent shopping district. The hotel boasts some 1077 spacious guestrooms and suites that offer views of the city skyline from higher floors, and are designed with modern conveniences that cater to business travellers. Awaiting guests of the Meritus Club are bespoke amenities and privileged offerings—from detailed attention and personalised service by Meritus Ambassadors, to all-day refreshments served in the exclusive environment of the Meritus Club Lounge at Top of the M. Starring in the hotel’s vibrant lineup of restaurants is the all-time favourite Chatterbox, home of the legendary Mandarin Chicken Rice; Triple Three, a Japanese-inspired international buffet restaurant; and the highest Michelin-rated Chinese restaurant in Singapore since 2016, Shisen Hanten by Chen Kentaro. Right on the doorstep of Mandarin Orchard Singapore is Mandarin Gallery—a unique shopping destination featuring an exciting variety of luxury brands and boutique eateries. Mandarin Orchard Singapore offers over 30000 square feet of versatile meeting and function spaces backed by the dedicated service of Meeting and Event Specialists. The iconic hotel scored its eighth win as Best City Hotel-Singapore at the 30th Annual TTG Travel Awards and was also named Best Upscale Hotel-Singapore at the Travel Weekly Asia Readers' Choice Awards 2017-2019. Mandarin Orchard Singapore and its restaurants have been awarded the SG Clean quality mark by Singapore Tourism Board and Enterprise Singapore. The mark is given after an assessment by a third-party auditor based on a sector-specific checklist of requirements for sanitation and hygiene standards within the premises.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Interconnected rooms available
Room service
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Centrally Located
Languages Spoken
English, Chinese, Malay
12,628Reviews81Q+A100Room tips
Traveller rating
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Popular mentions
FIFI wrote a review 24 Feb.
Singapore, Singapore11 contributions
We book our hotel through direct website for mystery room and we get an upgrade to the club room and high floor! The hotel is great interior and exterior with facilities. As we only get to use the swimming pool for an hour, we really enjoy as it was less people during the time slot that has book! It was fantastic! The room is big and spacious with amenities, bathub & the view is great too! We went for our first wedding anniversary staycation & this is really made our stay more enjoyable with swan towel decorations for us , welcome card from hotel manager, Danny Wong and they gave us a complimentary cake! The reception Dian who check us in is friendly and great! Thank you for making our stay memorable and pleasant 😍😍😍😍
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Date of stay: February 2021Trip type: Travelled as a couple
Wong K wrote a review 24 Feb.
Singapore, Singapore3 contributions
We choose the hotel for me and wifey ROM stayaction. After knowing that we are having our ROM stay, they help us upgrade as there is available room, they even given us a cake with congratulation on it. Totally love it. Everyone is with a smile and the service is great. Room is very clean and staff attended to us within a few min when we requested. Will totally go back again.
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Date of stay: February 2021
Room Tip: Nice service
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Raja Veerendiran wrote a review 21 Feb.
1 contribution2 helpful votes
Mandarin Orchard's only strength is its staff. The Guest Services team were polite and very helpful and the Housekeeping team similarly cheery and maintained excellent cleanliness. The room was free of major defects but Mandarin Orchard's soft product was unfortunately, extremely disappointing. For breakfast at the renowned Chatterbox, you're limited to 1 main course order per pax - which, if you go for the American breakfast is 1 egg, 2 strips of malnourished bacon, 1 slice of triangular ham that reminded me of you'd get at an Army cookhouse, 2 miniature sausages and some chili sauce. You do get free flow of fruits and bread (read: any two of a croissant, red velvet cupcake and something that very mildly resembled a Danish) coffee/tea/juice but honestly, charging $32 nett for this is frankly absurd. I regret not walking out of the restaurant when the plates were served. The quality of the food was somehow even more disappointing than the quantity. If you're looking to book, go for a rate that doesn't include breakfast. You would genuinely enjoy a tastier, more fulfilling, better made meal at a nearby Toastbox. Also ice is chargeable at $6. I do hope the Ministry of Sustainability and the Environment can negotiate a better deal for Singapore's water supply because $6 for about a litre of ice is pricing you'd expect on the International Space Station.
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Date of stay: February 2021
Response from Danny Wong, General Manager at Mandarin Orchard Singapore
Responded 4 days ago
Dear Sir/Madam Thank you for taking the time to write your review of the hotel; all feedback is very important and every comment is both read and noted. We are thrilled to hear you thoroughly enjoyed our service rendered by the lovely team. It is however disappointing that the breakfast was not to expectations and the charges on ice bucket. With feedback like yours, we will continue to achieve even more and to provide better for our guests. We value your business and we hope to have the opportunity of welcoming you back as we would not want this to be your lasting impression of the hotel. Thank you for bringing this to our attention. Yours sincerely Danny Wong - Hotel Manager
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Jenny T wrote a review 21 Feb.
Singapore, Singapore263 contributions11 helpful votes
I booked the staycation last year and due to some cases of covid19 infection in this hotel, it was push till this year. As i do not have annual leave due to change of new job, i have to choose in Feburary which happened to be my birthday. The hotel was informed of my birthday, they upgraded my room without me asking and even prepared a nice cake upon arrival. I was surprised to receive the cake as I do not expect a whole cake. The morning breakfast was decent. The room was spacious and clean. Overall it was a smooth stay. Checked in only takes 25minutes and check out is a breeze. However, i would suggest to have the reception table cleaned after every guest as one of the hotel in the city was doing. Some of the guests crowded at the counter to wait for the family member to check in. Also in the room, the other hotel nearby had hand wipes on table to welcome guest and a covid safe card to rest assured guests that the room have been cleaned and safe. Well, these little things may elevate the confidentiality level of your guests.
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Date of stay: February 2021Trip type: Travelled with family
Response from Danny Wong, General Manager at Mandarin Orchard Singapore
Responded 4 days ago
Dear Jenny Thank you again for selecting us amongst many hotels in Singapore to celebrate your birthday; we wish you a Happy Belated Birthday! We are very glad that you had a great time at our hotel during your stay with us; and enjoyed the service and amenities rendered in our Meritus way. It is wonderful to hear from guests that they feel comfortable in our hotel. Amongst other infection control measures, the reception tables and dining table are thoroughly cleaned and sanitised after attending to each guest. The Hotel remain committed to complying with stringent infection control standards across our operations. Thank you very much for your continued support of the Hotel and feedback. Yours sincerely Danny Wong - Hotel Manager
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MJ wrote a review 19 Feb.
100 contributions26 helpful votes
The Work from Home package gave us a feel of the hotel (just wanted to try it out). Firstly, the booking process wasn't that great: I was not redirected to the confirmation page so I gave them a ring to check if it went through. Linda picked up and told me "they [reservations] already went home so you ask me I also cannot do anything". I didn't expect that from a 5-star establishment who charges $170 for half a day on an entry-level room. The check in process was awkward: it took around 15 minutes and we were the only one there. Furthermore, my partner was asked whether he had paid already, of course he has why would we have an online booking if he didn't. They nearly charged us again for the room. The room itself was nice, clean, with a spacious bathroom. It's located at a prime location so that's a plus. Unfortunately we were placed on a smoking floor although we requested for non-smoking.
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Date of stay: January 2021
Sleep Quality
Room Tip: don't book after office hours lest linda tells you to call tomorrow
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Response from Danny Wong, General Manager at Mandarin Orchard Singapore
Responded 4 days ago
Dear Sir/Madam Thank you for your review of the hotel. Truly, the hotel is conveniently in the city centre and one can easily get around the key attractions in Singapore and wind up the day by shopping along the famous shopping district, Orchard Road just right below the hotel. We are happy to hear you enjoyed the convenient location of the hotel. We are sorry to learn about the comments on the inappropriate response by the staff member. The relevant department head had noted of your feedback and the team member concerned who serviced you had been counselled with the necessary action taken. At check-in, there are several arrangements guests could made hence, it is clarified if their booking has been paid in full to ensure billing is conducted accurately; we seek your kind understanding on this area. We thank you for your valuable patronage and we hope to have the opportunity to welcoming you back again. Yours sincerely Danny Wong - Hotel Manager
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USD 140 - USD 256 (Based on Average Rates for a Standard Room)
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SingaporeSingaporeSomerset / Orchard Road / Orchard / Central Area/City Area
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Frequently Asked Questions about Mandarin Orchard Singapore
Which popular attractions are close to Mandarin Orchard Singapore?
Nearby attractions include Trapped Escape Room Singapore (0.1 km), Orchard Road (0.3 km), and Sandbox VR (0.4 km).
What are some of the property amenities at Mandarin Orchard Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Orchard Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Orchard Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Orchard Singapore?
Yes, valet parking is available to guests.
What are some restaurants close to Mandarin Orchard Singapore?
Conveniently located restaurants include Joie by Dozo, Mitzo, and Lawry's The Prime Rib.
Are there opportunities to exercise at Mandarin Orchard Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Mandarin Orchard Singapore have an airport shuttle?
Yes, Mandarin Orchard Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Orchard Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Orchard Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Orchard Singapore?
The staff speaks multiple languages, including English, Chinese, and Malay.