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Grand Mercure Singapore Roxy

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#65 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Mercure Singapore Roxy
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4,442 Reviews from our TripAdvisor Community

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Showing 3,912: English reviews
Jakarta
Reviewed 20 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Ferri S
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Orange, Australia
Reviewed 20 March 2014

Review collected in partnership with Accorhotels.com
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Thank sand809
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

New Plymouth, New Zealand
Reviewed 20 March 2014

Review collected in partnership with Accorhotels.com
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Thank Nancy705
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Reviewed 20 March 2014

we drove from Malaysia to Singapore and decided to use this hotel for our business accomodation and what a dissapointing deal it was. Firstly for a hotel of this magnitude the parking was an absolute disaster!! There was no parking facility for the hotel guests!! So we were told to park in the shopping center behind the hotel!! Wow!! Really?!!...

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Thank su s
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear suthas, Thank you very much for taking the time to write your review on Grand Mercure Roxy Singapore. We are very concerned by the elements of your TripAdvisor review regarding your parking and breakfast experience. In order for us to understand your experience better, we will be sending you a private message to obtain more details from you as...

Oslo
Reviewed 20 March 2014

Review collected in partnership with Accorhotels.com
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Thank PINELights
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Glashuetten, Germany
Reviewed 19 March 2014

The staff is very obligingly and the service is good. The best times of the hotel and the rooms are over. The cleanless was not perfect. The sanitary systems are partially dangeroud. For example the entry to the shower is only possible over the bevel of the bathtub. The aircondition was too cold and not adjustable. For a short stay...

Review collected in partnership with Accorhotels.com
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Thank Udo D
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Udo D, Thank you very much for taking the time to write your review on Grand Mercure Roxy Singapore. It is a pleasure to know you and your family have enjoyed your recent stay with us; and you are satisfied with our hotel location and dining options. Located in the eastern part of Singapore, the Grand Mercure Roxy Singapore...

Cairns
Reviewed 19 March 2014

My advice for this hotel- get managers who are able take responsibility and make decisions in maintaining good customer relations when things go wrong. My advice for travellers- be prepared for grief. After spending a trouble free 4 weeks travelling through Myanmar- a developing country- which included 4 internal flights, guides and drivers at each stop and 7 hotels, we...

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Helpful?
3Thank Erik_Sharon
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Erik_Sharon, Thank you very much for taking the time to write your review on Grand Mercure Roxy Singapore. Please accept our most sincere apologies as the level of services rendered during your recent stay did not meet with your expectations. It is with much regrets as your room reservation was mistakenly cancelled by the third party travel agent, thus...

Singapore
Reviewed 19 March 2014

Review collected in partnership with Accorhotels.com
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Thank HaiYim88
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Mumbai (Bombay), India
Reviewed 17 March 2014

The stay was nice and the food and dessets at the restaurant by the pool as well as the one near the reception was delicious. Wish we could have stayed longer to be able to completely explore the property and area around this hotel. Overall pleasant experience!!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Raunica B
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Raunica B, Thank you very much for taking the time to write your review on Grand Mercure Roxy Singapore. It is a pleasure to know you have enjoyed your recent stay with us; and you are satisfied with our hotel location and dining options. Located in the eastern part of Singapore, the Grand Mercure Roxy Singapore is nested in...

Bangkok, Thailand
Reviewed 17 March 2014

Only stayed here one night due to having to come over for a conference but only took 20 minutes by taxi from Changi Airport. Didnt eat or use the leisure facilities but the reception staff were very friendly and helpful and the rooms clean.

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Thank Shelly74_21
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Shelly74_21, Thank you very much for taking the time to write your review on Grand Mercure Roxy Singapore. It is a pleasure to know you have enjoyed your recent stay with us; and you are satisfied with our hotel location, room cleanliness, and services rendered by our team. Located in the eastern part of Singapore, the Grand Mercure Roxy...

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Staying in Joo Chiat

Neighbourhood Profile
Joo Chiat
The Joo Chiat area is the traditional home of Peranakan culture in Singapore, an ethnic group descending from the blending of Chinese and Malay families in the 15th century. The neighbourhood is packed with colourful shops, local characters, and quiet charm. The main streets overflow with diners enjoying katong laksa, the signature Peranakan spicy noodle soup. Signs of youthful entrepreneurship are visible as well, with modern cafes, bars, and shops abounding. Visit Joo Chiat to take a break from the big city sights and enjoy a relaxing afternoon with a laid-back and local vibe.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Grand Mercure Roxy is an ideal hotel for a business trip or holiday in Singapore. A haven from the bustling city amidst the heritage charms of historic Katong, the hotel enjoys easy access to the city centre, Changi Business Park, Singapore Expo, the Marina Bay area and Orchard Road. Enjoy fantastic shopping at Parkway Parade on the doorsteps of the hotel or a great day out at East Coast Park with beaches, recreational facilities and renowned seafood restaurants. Only 10 minutes from Changi Airport with COMPLIMENTARY SHUTTLE SERVICE. ... more   less 

Additional Information about Grand Mercure Singapore Roxy

Address: 50 East Coast Road Roxy Square, Singapore 428769, Singapore
Region: Singapore > Singapore > Joo Chiat
Price Range: $142 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Singapore Roxy 4*
Number of rooms: 576
Reservation Options:
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Also Known As:
Grand Mercure Roxy Singapore Hotel Singapore
Grand Accor Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Mercure Singapore
Grand Mercure Singapore Roxy
Hotel Style:
#42 Family Hotel in Singapore
#46 Romantic Hotel in Singapore
#50 Business Hotel in Singapore
#59 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Singapore Roxy staff and other travellers.
76 questions
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Questions? Get answers from Grand Mercure Singapore Roxy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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