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Quality Hotel Marlow

318 reviews
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Traveller (123)
Room & Suite (391)
Dining (47)
Overview
  • Excellent5%
  • Very good27%
  • Average42%
  • Poor15%
  • Terrible11%
Travellers talk about
“choice hotels”(2 reviews)
“novena mrt”(5 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (318)Write a Review
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All reviewschoice hotelslocal food stallsnovena mrtnice roomsnice hotel to stayswimming poolfarrer parksmall gymlittle indiacomplimentary breakfastchoose this hotelduty managerbalestierbathtubsaunacheckin
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1 - 5 of 192 reviews
Reviewed 3 weeks ago via mobile

I think they are thinking of closing the hotel. Rooms, reception, breakfast, hospitality etc on all fronts it was disappointment. Not felt like i am in Singapore which is a tourist place. Its high time they should improveMore

Thank 347bhushanv
Response from Quality_Hotel_SG, Public Relations Manager at Quality Hotel MarlowResponded 3 weeks ago

Dear Bhushanv, Thank you for your feedback. We are taking seriously with regards to your feedback and we were sorry to hear that you and your family had an unsatisfactory experience. It would be grateful if you could write to marcom@qualityhotelmarlow.com.sg to share your experience...More

Reviewed 3 weeks ago

Quality Hotel Marlow is a bit on the down-n-out side of life. The rooms a bit worn and weary. Breakfast buffet, not good. Gym is bare minimum with no air conditioner. Wifi kept cutting out. The beds and sheets were clean but matress was saggy...More

Thank jeffersonlee
Response from Quality_Hotel_SG, Public Relations Manager at Quality Hotel MarlowResponded 3 weeks ago

Dear Mr Lee, Thank you for your review. We appreciated your valuable feedback as it has helped us to identify the areas we could improve the hotel. We were disappointed to learn of the shortcomings you experienced and we are currently taking steps to upgrade...More

Reviewed 3 weeks ago via mobile

This hotel is noisy, worn out, and packed. I stayed 3 nights for a work meeting here. The food was distinctly average, the rooms and conference areas had worn out carpets and needed a coat of paint. The view out my window was a concrete...More

Thank olivetreecanada
Response from Quality_Hotel_SG, Public Relations Manager at Quality Hotel MarlowResponded 3 weeks ago

Dear Guest, We appreciated and thank you for taking the precious time to provide us your lengthy review despite your busy schedules. Your feedback is extremely valuable to us as we strive to improve with each and every stay. We are sorry to hear that...More

Reviewed 2 November 2017

I booked this hotel online and was given the option for a smoking room. When I arrived, I was informed that the entire hotel is smoke-free. The staff was actually very friendly when dealing with my complaint and the hotel is quite good overall. WiFi...More

Thank Boris514
Response from Quality_Hotel_SG, Public Relations Manager at Quality Hotel MarlowResponded 5 weeks ago

Dear Boris, Thank you for sharing your feedback. It is encouraging to hear when our guests have enjoyed their stay with us . We will be very happy to share your comments with our entire team. We look forward to your next stay! Thanks and...More

Reviewed 2 November 2017 via mobile

As they said the location was pretty bad from Novena Station. But thanks to it, We could find some of local shops around there. Breakfast was not to Japanese and Indian taste I think (In fact I’ve talked with a group of Indian about it)....More

Thank 史也 下
Response from Quality_Hotel_SG, Public Relations Manager at Quality Hotel MarlowResponded 5 weeks ago

Dear 史也 下, Thank you for reaching out to us. We are pleased that you enjoyed your stay. We are taking the comment seriously on the breakfast and we will continually trying to improve the variety of food items that we offer. Once again, thank...More

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Traveller (123)
Room & Suite (391)
Dining (47)
Pool & Beach (16)
Hotel & Grounds (116)
Bathroom (10)
About
Amenities
Top amenities
Breakfast included
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Room Service
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Dry Cleaning
Concierge
Banquet Room
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 83 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 83 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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