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Fragrance Hotel - Riverside

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Traveller (232)
Room & Suite (118)
Pool & Beach (50)
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Overview
  • Excellent12%
  • Very good45%
  • Average26%
  • Poor9%
  • Terrible8%
Travellers talk about
“clarke quay”(127 reviews)
“rooftop pool”(52 reviews)
“rooms are small”(49 reviews)
AMENITIES
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
Multilingual Staff
Rooftop Terrace
2 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (924)
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Traveller rating
91
295
169
72
61
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LanguageEnglish
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91
295
169
72
61
Show reviews that mention
All reviewsclarke quayrooftop poolrooms are smallcentral mallbudget hotelplace to sleepmrt stationclose to shopsconvenience storemerlion parkbars and restaurantsdouble roomthe hotel is cleanexcellent locationyour luggagebottled waterbus stop
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1 - 5 of 688 reviews
Reviewed 1 week ago via mobile

Not as good as the first time i stayed here, but still a good location for the buget traveler. MRT & Clark Quay right across the road. A cheap asian food court is located in the basement of the mall. My only problem was that...More

Thank carly j
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - RiversideResponded 2 days ago

Dear Carly J, Thank you for returning to stay with us! I wished to clarify that not all the room categories in this hotel offer a mini fridge, with the exception of the Executive and Family Deluxe Rooms. I understand that foreigners, mainly the British...More

Reviewed 3 weeks ago via mobile

Got an upgrade which was good as I may have struggled otherwise. Room was clean and small which I has expected but wasn't prepared for bathroom. No lip or curtain around shower qhich meant every thing got wet and I mean everything. My ensuite in...More

Thank Marian H
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - RiversideResponded 2 weeks ago

Dear Marian, I thank you for your feedback. As you are aware, the room is generally regarded as small in size, together with the bathroom which is also designed to be miniscule. Faced with this challenge, the installation of a shower screen in the bathroom...More

Reviewed 3 weeks ago

We stayed here for 2 nights on a stop over. Great location , within walking distance to shops , china town and restaurants. Check in was quick and easy and staff were friendly. We had 2 rooms and they were very small but I expected...More

Thank Jason N
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - RiversideResponded 2 weeks ago

Dear Jason N, I am glad the hotel had met the expectations of your stay, after researching and reading the reviews posted by other hotel travellers. On the other hand, I am sorry you did not enjoy the breakfast served at the café located on...More

Reviewed 4 weeks ago

I am putting 5 star for this hotel because it lived up to our expectations for the budget hotel in the perfect location. We stayed in this hotel for 4 nights on Easter holidays and we were very happy with our choce, the price is...More

1  Thank lloyd255100
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - RiversideResponded 4 weeks ago

Dear Lloyd255100, It is wonderful to hear that the hotel had met to your expectations. Additionally, I am appreciative that you had taken the time to share this positive review of your stay with the rest of our travellers. Yes, 28 HongKong Street, located directly...More

Reviewed 4 weeks ago

Stayed for few nights. Location was good with nearby MRT stations within walking distance enabling me to easily get around exploring Singapore via train. Chinatown was within a 10 min walk from the hotel. Room was small with no windows. Ventilation could have been better....More

Thank tastyjuice007
Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - RiversideResponded 4 weeks ago

Dear TastyJuice007, Thank you for your recent stay at Fragrance Hotel - Riverside. While the Superior Room you had booked for your stay does not offer a window view, ventilation is provided via the air-conditioning unit. To reduce the room humidity, the hotel recommends a...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 79 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 79 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (232)
Room & Suite (118)
Pool & Beach (50)
Dining (7)
Amenities (7)
Family and Play Areas (1)
Questions & Answers
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Joyce23
21 May 2018|
AnswerShow all 4 answers
Response from GlobalPremiumHotels | Property representative |
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Riverside! Please find the recommended transportation options for travelling from Changi Airport to the... More
0
Votes
16 April 2018|
AnswerShow all 5 answers
Response from GlobalPremiumHotels | Property representative |
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Riverside! As the buses and trains cease operation by midnight hours, we would thus recommend the following... More
1
Vote
Joyce23
30 March 2018|
AnswerShow all 6 answers
Response from GlobalPremiumHotels | Property representative |
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Riverside! Yes, we are pleased to inform that all hotel guests enjoy complimentary Wi-Fi service during their... More
1
Vote
Room Tips
"Choose a room with a window on a higher floor Ask for a free phone in the reception"
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"Swimming pool is so quiet."
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"dont stay here"
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"Higher floors, towards a corner or not too close to the lift. Try to get at least a window with a view."
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