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Fragrance Hotel - Riverside

Traveller (275)
Room & Suite (123)
Pool & Beach (53)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Wifi
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Centrally Located
Quiet
HOTEL CLASS

Location

Full view
1,013Reviews
386Photos
35Q+A
100Room tips
Traveller rating
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Popular mentions
We are a family of 4 but we couldn't book a room for 4 eventhough we booked a month in advance. Singapore is a small country so does the hotel we stayed. There is no microwave, no iron board, no fridge, no toaster, no dinning table and no laundry. Laundry service is only
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Response from GlobalPremiumHotels, Owner at Fragrance Hotel - Riverside
Responded 3 days ago
Dear Tony, Thank you very much for your expert tips in navigating Singapore! Our hotel is indeed running on near full capacity every day, and are sometimes booked months in advanced! We are currently still in the midst of setting up guest laundry services. In the meantime, there are express laundry services available in the basement of the Central Shopping Mall (above Clarke Quay MRT Station) that will be able to fulfill your laundry needs. Fragrance Hotel is committed to providing our signature Fragrance hospitality to all of our guests, and we are delighted to have serve you well. We look forward to our next opportunity to have you back with us again! Best Regards, Thaddaeus Guest Experience Executive
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Hotel was clean and staff friendly but the room was so small and dark it was hard to get comfortable, the bathroom was so small the shower was over the toilet and it was difficult to move. No restaurant also did not help.
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Response from GlobalPremiumHotels, Owner at Fragrance Hotel - Riverside
Responded 4 days ago
Dear Theoldguys, Thank you for staying with us at Fragrance Hotel - Riverside. As Singapore is tiny, all buildings (including hotels across our city) are affected by the land constraint, which results in generally more compact configuration of hotel rooms, especially in high demand areas like Clarke Quay. We do have an in-house cafe called Killiney, which serves local Singapore favourites for breakfast and lunch every day. It is prominently positioned at the ground floor of our hotel. Best Regards, Thaddaeus Guest Experience Executive
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We stayed here for a one night stop over before continuing to SE Asia. The room was very small but clean. Breakfast next door was not great. The is a wet room/shower head next to the toilet, which doesn’t feel all that hygienic. Also the floor seemed to take a while to dry-it
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Response from GlobalPremiumHotels, Owner at Fragrance Hotel - Riverside
Responded 4 days ago
Dear Stray7451, Thank you for choosing to stay with us at Fragrance Hotel - Riverside, as well as your suggestions to improve your experience. I have submitted your suggestions to our management for their consideration. We look forward to serving you again. Best Regards, Thaddaeus Guest Experience Executive
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We stayed in Fragrance Riverside for a couple days before our cruise and found the location to be perfect. An 11 minute walk to Chinatown and a 2 minute walk to Clarke Quay MRT station. From there the whole city is within reach thanks to Singapore’s train system. The room was
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Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Riverside
Responded 4 weeks ago
Dear Stolej, Thank you for choosing Fragrance Hotel - Riverside as your preferred accommodation choice here in Singapore! I am heartened to hear that your stay was an impeccable one, from the room, location of the hotel to services of the staff. Yes, the hotel's rooftop pool is a favourite hang-out for guests to chill out, day or night. The Hotel Team looks forward to welcoming you back for another lovely stay and to delight you with our Fragrance hospitality! Regards, Jack Chee Senior Customer Relations Manager
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The Fragrance Hotel Riverside is very close to Clarke Quay and Chinatown, so very handy. The rooms are extremely small, but they are clean, so if you're not planning on spending a lot of time sitting around the hotel, they are fine. The breakfast at the cafe next door was
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Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Riverside
Responded 4 weeks ago
Dear Julie, Yes, for the traveller's information, Fragrance Hotel - Riverside is located 500m away from both Clarke Quay and the Chinatown District. The former is an entertainment area with bars, clubs, cafes and restaurants lining along the Singapore River, while the latter is an ethnic enclave filled with a treasure dove of heritage gems. What's more, the hotel is just a 5mins walk to the nearest subway station, Clarke Quay (North-East Purple Line NE5). From this station, travellers can conveniently hop on to a train and travel to the various places of interests such as Orchard Road, Little India and HarbourFront (Gateway to Sentosa Island). I am glad you had enjoyed your breakfast at the hotel café, Killiney Kopitiam. This is the oldest Hainanese coffee shop in Singapore and it has now become a kaya toast chain with many outlets here. It is popular for its freshly brewed coffee and tea, not to mention its traditional charcoal-grilled kaya toast and soft-boiled eggs. Hotel guests staying here can take this opportunity to taste a slice of Singaporean nostalgia at Killiney Kopitiam, which is considered one of Singapore’s best known heritage brands. Regards, Jack Chee Senior Customer Relations Manager
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Professional photo exclusively commissioned by TripAdvisorFragrance Hotel - Riverside
The Executive Room at the Fragrance Hotel - Riverside
Double room
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12345625
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Riverside! We wished to clarify that our hotel check in time is 1500hrs. Complimentary early check in can be granted from 1300hrs, subject to the hotel's availability. In the event the room is unavailable, you are welcome to use the hotel's complimentary luggage storage service and return later for your check in.
0 votes
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We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Riverside! Please find the recommended transportation options for travelling from Changi Airport to the hotel: 1) For travel on subway, board the train at Changi Airport MRT Station (CG2) at the East-West Green Line and alight at City Hall MRT Station (EW13). You shall then proceed (Do not exit the station) to another train platform at the North-South Red Line to board the train and alight at Dhoby Ghaut MRT Station (NS24). Then head over (Do not exit the station again) to the North-East Purple Line and take the train to Clarke Quay MRT Station (NE5). The entire journey will take about 44 mins (Excluding transfers and waiting time) and it costs SGD2.50 per person. From the station (Exit E), it is a short 5 mins walk (200m) to the hotel. You may wish to enquire with the train station staff for directions to our hotel. You may also wished to know that if you are arriving before 0530hrs or after 2300hrs, the only available options are the taxi and airport shuttle, since the train will only operate between these hours. 2) You can consider taking the airport shuttle (Available 24hrs) at the cost of SGD9 per adult and SGD6 per child. Kindly note that this service operates at every 15 or 30mins (For non-peak hours). 3) Alternatively, you can take a taxi directly from the airport to our hotel. It will take about 25mins and costs between SGD19 and SGD27, depending on the time of travel, which might be subject to surcharge.
2 votes
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We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Riverside! As the buses and trains cease operation by midnight hours, we would thus recommend the following transportation options: 1) You can consider taking the airport shuttle (Available 24hrs) at the cost of SGD9 per adult and SGD6 per child. Kindly note that this service operates at every 15 or 30mins (For non-peak hours). 2) Alternatively, you can take a taxi directly from the airport to our hotel. It will take about 25mins and costs about SGD22.
1 vote
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Is there a free wifi access?
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Riverside! Yes, we are pleased to inform that all hotel guests enjoy complimentary Wi-Fi service during their stay with us.
1 vote
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We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Riverside! We wished to clarify that our Superior or Deluxe Room offers either a Queen Size Bed or two Single Beds that can accommodate a maximum of two adults and one child 12 years of age and below. On the other hand, the Family Room offers a Queen Size Bed and a Single Bed that can accommodate a maximum of three adults and one child 12 years ago. Hence, based on your intended occupancy of three guests, which we are presuming to be all adults, we would recommend you to book the Family Room for your stay. To check the room availability and the best discounted offer for your requested room category, please visit our hotel website.
0 votes
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"Go for a twin room, they seem to be a bit bigger than the double rooms."
"A superior room means no windows. If you're okay with this, it's very quiet."
"No different. It is a budget hotel can't comment on the view. Your only choice is with or without a window, room price different too."
"Choose a room with windows !"
"No windows or shower stalls"
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PRICE RANGE
USD 79 - USD 134 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeBoat QuayCentral Area/City AreaSingapore River/Riverside
NUMBER OF ROOMS
101
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