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Ji Hotel Orchard Singapore

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11 Penang Lane, Singapore 238485 Singapore
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About

#211 of 369 hotels in Singapore
Location
Cleanliness
Service
Value
The midscale hotel is located right next to the Orchard Road shopping belt and a short 3 minutes’ walk away from Dhoby Ghuat MRT interchange station. Offering 81 well-appointed guestrooms, it is the perfect hotel for your next business travel.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Complimentary tea
24-hour front desk
Self-serve laundry
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Seating area
Electric kettle
Cable / satellite TV
Walk-in shower
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
Languages Spoken
English, Chinese
22Reviews4Q+A5Room tips
Traveller rating
  • 9
  • 7
  • 5
  • 0
  • 1
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Popular mentions
Eunice Wong wrote a review Dec 2021
Singapore, Singapore33 contributions47 helpful votes
Ji Hotel staycation exceeded my expectations. The recent reviews about this hotel made me lower my expectations by a lot. Instead, I was met with friendly and helpful staff, and a great and clean room. We stayed 2 night in the superior room, and we didn't regret booking our staycation here. The only down side was that check-in took a little longer, and due to the small lobby, people behind us had to queue out of the entrance. I could tell that the staff were already trying their best to speed up the process. Do take note that if you leave rubbish outside of your door hoping that house keeping staff will pick them up quickly, it won't be. Our rubbish was left overnight until housekeeping started their rounds in the morning. We met with really great front office staff who helped my partner tap open the lobby door twice when he went down to collect food. They only gave 1 key card which had to be left in the room for electricity to run. Honestly loving the vibes of the hotel, as the place have a woody interior and is quite specious for a $100/night room. There were enough amenities like bedroom slippers, toothbrush and paste, basic soap, water kettle, and they even gave 2 cans of complimentary drinks for our stay. Location was superb! Very near Dhoby Ghaut MRT and Plaza Sing. There were also a lot of food choices at UBS building (which is only a few steps away). Hopefully the hotel and team will be able to do well with the upkeep of the hotel, and I look forward to go back there again.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Limited parking
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Daydream716213 wrote a review Dec 2021
Jakarta, Indonesia1 contribution
This budget hotel is quite covenient in terms of location, and cleanliness. The amenities is quite complete. We can do our own laundry and warm our food at the public facility down at the second floor. Since it doesn’t include breakfast, we need to find our own breakfast in the office area next to the hotel, since it has only one small restaurant at the hotel. Some of the staffs are friendly but the others needs improvement in terms of hospitality. When I asked once to get more bottles of water, one of the staffs answered curtly that they were only provide us with 2 bottles of water per day. If you decided to choose this hotel, don’t expect more in terms of friendly hospitality.
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Date of stay: December 2021
Value
Rooms
Service
Room Tip: Asked for a room which a bit far from the elevator to avoid noisy neigbour. It’s not a sound...
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Andrea wrote a review Oct 2021
Singapore, Singapore7 contributions
Reasons why it's a good hotel to consider 1) super near vicinity to Dhoby Ghaut station 2) Fort Canning park is just at the back 3) 7-eleven and Killiney Coffee are located at UBS building downstairs ==> convenience 4) Deluxe room is spacious and clean, with essential amenities 5) Body Wash and Shampoo are supposedly infused with essential oil 6) Check-in and Check-out service is fast and receptionists are friendly & helpful Reason why I was disappointed The air con panel showed 21 degrees C, but the room was quite warm. We tried to set the temperature lower but the room was not getting cooler. We thought the air con might take a while to cool down, but after after 3 hours (at midnight), we couldn't endure anymore. A call to the front desk revealed that our air con was set to "Fan Mode". We tried dabbling with the air con panel but didn't know how to set it to AC mode. A staff was dispatched to help us, and he really gave us "attitude". Stormed into the room, pressed a few buttons on the air con panel, and left! He didn't even answer us when we asked him how to set to AC mode. We must have disturbed his beauty sleep. This experience really marred all the 5-star aspects of the hotel :(
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Date of stay: October 2021
Value
Location
Service
Room Tip: Deluxe room is of a comfortable size, anything smaller might be claustrophobic for some. No big...
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Mango_Field wrote a review Oct 2021
Singapore, Singapore207 contributions130 helpful votes
+1
This is a "forced" staycation as we had to use the ReDiscover vouchers. To be honest, I didnt expect much but I do my research on hotels that is close to the $100 range as my main motive is to use finish the vouchers. To be honest, the hotel room is not bad for the price paid, however let me list out the bad before listing out the good. The Bad: 1) Hotel front desk is not very responsive, I ring up the front desk from my room; 4 times, each time for a good 1 minutes plus and no one pick up. I had to call the hotel main line using my mobile phone and magically, the front desk pick up within just 5 seconds. On one occasion, after speaking on the phone on my request, the front desk just hang up the call without saying a courtesy good bye or acknowledgement. 2) The house keeper is not very fast in her work, requested for a shower gel and it took her 25mins to get me the item. 3) There are tiny ants crawling on the table in my room, I had to be pest buster for the night occasionally. 4) No bedroom slippers 5) The fabric headboard of the bed smells 6) The window is not very soundproof, my room is located right above the main entrance of the hotel and lower level, I can hear people talking right below, and these people are usually the smokers. 7) People can just smoke right next to the entrance of the hotel door, and I witness even the hotel staffs are doing it 8) Gym is closed due to Covid situation 9) In the evening time, you are on your own for house keeping, the staffs all went back home 10) No in house parking, had to park opposite The Good 1) Big TV, 65 inch with alot of Cable TV Channels 2) Japanese Zen feel to the shower 3) Very good toilet amenities 4) The quality of the furnishing is really above average. Overall, I would still wana come and stay at this hotel due to factors such as price and proximity location to Orchard.
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Date of stay: October 2021
Value
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SecretAsianMan wrote a review July 2021
1 contribution1 helpful vote
Booked a superior room and paid for the upgrade to the Deluxe Room. Big mistake for me. Called a day before arrival to check with them if the Deluxe Room had a table and chair for us to setup a laptop as my partner still had work to do. I was informed "Yes there is". Delighted, I happily hung up the phone. Fast forward to post check-in. We paid for the $20/Night Upgrade (which seemed like a good deal) went up to the room and to my surprise, I saw a sofa and no table nor chair. There was however a square bedside table not in proximity to the sofa to do any work. Only option then was to pull out the bedside table to the sofa. Check-In Process was longer than I expected, being a hotelier myself I have never asked all checking-in guests to sign in on reg card each. (Curious Process) Overall the hotel was alright, lacks any human touch if thats the kind of getaway you are looking for. Plenty of food across the road at Plaza Singapura, and theres a 7/11 at the UBS building next door. Its about 5-7 minutes walk from the hotel. Experience for the weekend was alright, rooms are nice and clean. But still room for improvement. Do note that the standard Check-Out time is 1100 Hours. (11am)
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Date of stay: July 2021
Rooms
Location
Service
Room Tip: Just take the standard superior room. At least you get a table there. The room size is only about...
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Response from Guest Services Manager, Guest Services / Front Office at Ji Hotel Orchard Singapore
Responded 14 July 2021
Dear AaronZKlass Greetings from Ji Hotel Orchard Singapore! Thank you for your review and feedback which is crucial for us to constantly seek ways to improve our services and amenities. I have personally worked with my relevant department heads to seek options to improve our in room amenities especially those mentioned by you and I do apologize for the inconvenience caused. I would also like to clarify the signing of multiple registration card which is required to those who will be staying over, this allows us to explain to all guests the safe management measures that is put in place amidst this pandemic. Major hotels have revised their check out time due to manning issues affected by the closure of borders however should occupancy permits, the guest services team will exercise flexibility and offer complimentary late check out. It was a pleasure having you with us and we are looking forward to welcoming you soon in the near future. Guest Services Team@ Ji Hotel Orchard
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PRICE RANGE
USD 102 - USD 120 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeDhoby Ghaut / Museum / Colonial District/Civic District / Central Area/City Area
NUMBER OF ROOMS
81
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Frequently Asked Questions about Ji Hotel Orchard Singapore
Which popular attractions are close to Ji Hotel Orchard Singapore?
Nearby attractions include Battlebox (0.3 km), The Escape Hunt Experience Singapore (0.4 km), and Plaza Singapura (0.3 km).
What are some of the property amenities at Ji Hotel Orchard Singapore?
Some of the more popular amenities offered include free wifi, self serve laundry, and complimentary tea.
Which room amenities are available at Ji Hotel Orchard Singapore?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Ji Hotel Orchard Singapore?
Guests can enjoy complimentary tea during their stay.
What are some restaurants close to Ji Hotel Orchard Singapore?
Conveniently located restaurants include Arteastiq Bistro & Bar, The Assembly Ground, The Cathay, and Spices Cafe (Concorde Hotel).
Which languages are spoken by the staff at Ji Hotel Orchard Singapore?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Ji Hotel Orchard Singapore?
Many travellers enjoy visiting Battlebox (0.3 km), Fort Siloso (5.7 km), and Emerald Hill (1.7 km).
Does Ji Hotel Orchard Singapore have any great views?
Yes, guests often enjoy the city view available here.