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Marina Bay Sands

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Marina Bay Sands
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20,071 Reviews from our TripAdvisor Community

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Showing 13,110: English reviews
Lutry, Switzerland
Reviewed 13 August 2014

Very bad reception, spend a lot of time despite I booked a suite and was a priority line (supposed to be...) then they don't respect the request I made at booking Have to complain several time to a duty manager to obtain what was due !

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Thank Frederic W
Kuwait
Reviewed 13 August 2014

I was there for my honeymoon last September/October for 2 nights. to be honest, it doesnt feel like visitng a hotel rather than a mall or a football match where it is EXTRAORDINARILY CROWDED even on check in it feels like cheking in an airport with all the queue. Staff in reception are very nice and welcomming. rooms are really...

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1Thank Nkhrayef
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear Nkhrayef, Thank you for taking the time to share your feedback with us. I regret to learn about the challenges you experienced during your stay with us. I note your feedback regarding your dining experiences and our service standards. Please be assured that I have shared your feedback with the relevant department heads for their review and attention. I...

Tokushima
Reviewed 13 August 2014

The infinity pool on the roof top is quite nice. I felt like swimming in the out-door bath on the top of a mountain. The room is clean and nice. The restaurants are also nice and serve a wide variety of food. However, there were some problems. A safe in my room was out of order, and it was exchanged...

Review collected in partnership with this hotel
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2Thank Takao S
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear Takao S, Thank you for taking the time to share your review and feedback here. Though I am glad to hear that you enjoyed your time at the Sands SkyPark infinity pool, I am disappointed that your recent stay with us was not a complete success. Allow me to assure you that it is never our intention to cause...

Rayong
Reviewed 13 August 2014

This hotel was splendid in terms of location, service, hospitality and view. We booked Grand club room, Garden view at 17th floor. The floor is not high but we can see the Garden by the bay up close. The have beautiful lighting at night. And the staff arranged the room at the corner for us which I guess it was...

Review collected in partnership with this hotel
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Thank Boonyarit D
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for sharing your review here, Boonyarit D. I am glad to learn that you and your loved one enjoyed your stay in one of our garden view Grand Club Rooms and I look forward to welcoming you back soon to experience more of what our property has to offer.

UPPER DARBY
Reviewed 13 August 2014

A little pricey but well worth it,restaurants on main floor have something for everyone..there also are many shops and boutiques in and around hotel as well as a casino for the adventurous type.and don't forget to go to the rooftop pool the view is breath taking.Will be staying again when in Singapore...

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1Thank JEFFREY M
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for your review, JEFFREY M. I am delighted to learn that you enjoyed your stay at Marina Bay Sands, particularly your time at the Sands SkyPark infinity pool and The Shoppes. I certainly look forward to welcoming you and your loved ones back soon.

Brisbane
Reviewed 13 August 2014

This place is certainly spectacular. Service was excellent and we were really spoiled with an upgrade to a suite on the 51st floor when we arrived late in the evening after a flight from Europe. Ku de ta restaurant was unbelievable and would highly recommend the pairing menu. Infinity pool deck certainly worth a visit but impossible to get a...

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Thank jax1601
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for taking the time to share your review and feedback, jax1601. I am delighted to learn that you enjoyed a great stay at Marina Bay Sands as well as your time at the Sands SkyPark infinity pool and Ku De Ta. I hope that you will allow us another opportunity to welcome you and your loved one back...

Singapore
Reviewed 12 August 2014

What makes me comming back and always have my holiday in marina bay sands singapore. Is the good service that they treat the customer. They feel me welcome in the whole stay. Service are very friendly. And very clean room. And the nice view in infinity pool.

Review collected in partnership with this hotel
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Thank kimsexyfernandez
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for sharing a wonderful review, kimsexyfernandez. I am happy to hear that you and your friends enjoyed a great stay at Marina Bay Sands and that our Team Members’ service standards consistently met your expectations throughout your stay. I certainly look forward to welcoming you back soon to experience more of what our one-stop destination has to offer.

Dubai
Reviewed 12 August 2014

Upon check-in, Very impersonal and with no luxe feel at the reception counter, as if you are buying tickets for a concert! When we got our room cards, there was no one to assist us at all! Fail again. We only booked the standard room facing the city view, it was nice but the room itself is just so plain...

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3Thank Pia R
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear Pia R, Thank you for taking the time to share your review with us. I regret to learn about some of the challenges you experienced during your stay with us. I note your comments regarding your check-in experience. Service is a top priority for us so please be assured that I have shared your feedback with the relevant department...

Sydney, Australia
Reviewed 12 August 2014

Unfortunately stayed here whilst a convention was on so most of the good rooms were all gone and impossible to get a taxi at times. Upon entering we entered the foyer and it felt like a major transit area like an airport ( well there is a MRT in the basement). Very busy in all directions. Whilst Checking we were...

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3Thank faiiint
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear faiiint, Thank you for sharing your review and feedback with us. Though I am glad to learn that you enjoyed your stay in one of our Club Rooms as well as your time at the Sands SkyPark infinity pool, I am disappointed that your stay with us was not a complete success. I do apologise for any inconvenience you...

Middle East
Reviewed 12 August 2014

This hotel probably would have been good if it was just my husband and I but it is NOT for families. This is the most impersonal hotel that I have ever been to and I have stay at many 5 star resorts! Our 2 year old children were playing in the lobby and "touching" a sculpture that looks like a...

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3Thank Michele L
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear Michele L, Thank you for your feedback. I regret to learn about the challenges you experienced during your recent stay with us. I have sent you a private message and I hope to hear from you soon. Thank you.

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located along Marina Bay waterfront with 3 cascading hotel towers, 2,560 rooms, extraordinary Sands Sky Park, floating crystal pavilions, lotus-inspired ArtScience Museum, The Shoppes, Celebrity Chef Restaurants, Theatres and hottest nightclubs. ... more   less 

Additional Information about Marina Bay Sands

Address: 10 Bayfront Avenue, Singapore 018956, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $447 - $861 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Marina Bay Sands 5*
Number of rooms: 2560
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, TripOnline SA and Jetsetter so you can book your Marina Bay Sands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marina Bay Sands Hotel Singapore
Marina Bay Sands Singapore
Hotel Style:
#19 Spa Hotel in Singapore
#23 Romantic Hotel in Singapore
#29 Family Hotel in Singapore
#30 Business Hotel in Singapore
#36 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Marina Bay Sands staff and other travellers.
239 questions
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Questions? Get answers from Marina Bay Sands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think the higher floors are better because it does not keep you awake all night.”
 of 5 bubbles Mrtraveler124, 18 Jan 2017 | Read review
“If you don't mind an ocean view, you can likely get a higher room.”
 of 5 bubbles , 18 Jan 2017 | Read review
“Select a city view room”
 of 5 bubbles sadiesue2016, 17 Jan 2017 | Read review
“Don't waste money on a Club Room. Just take the standard. Not particularly worth it for what you get.”
 of 5 bubbles jacqueline815, 16 Jan 2017 | Read review
“Higher rooms are better , no garden/building blockingview”
 of 5 bubbles M8948RLpeterk, 16 Jan 2017 | Read review
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