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Marina Bay Sands

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19,588 Reviews from our TripAdvisor Community

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Showing 12,826: English reviews
Dubai
1 review
Reviewed 27 September 2014

overall my stay was comfortable. I did not face any problems. Staff were very friendly and they made me feel important.I recommend this hotel to those with children . Room could be less humid.In house restaurants were not inviting.

Review collected in partnership with this hotel

Helpful?
Thank Taghi M
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for sharing your feedback with us, Taghi M. I am happy to hear that you enjoyed a comfortable stay at Marina Bay Sands and that our Team Members service standards consistently matched your expectations. I note your comments regarding your accommodations so please rest assured that I have shared them with the relevant department heads for their review,... More 

Brentwood, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 September 2014 via mobile

Hi, what can i say about this one. As soon as we arrived into the vast lobby of this hotel, we were greeted by very frendly and helpful staff,seeing as we had arrived on a late flight from Sydney,was expecting trouble getting food at 10.30 pm but the staff pointed us to an eatery located within the the Skypark.we ordered... More 

Helpful?
Thank Andy H
darwin
Level Contributor
202 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 27 September 2014 via mobile

Arrived at 9 am after a middle of night flight . Stepped out of the taxi and into a busy, glitzy amazing world! Luggage taken from us , and we had checked in within 5 minutes. Advised that they would try to fast track our room but check in time was 3 pm . We were able to walk through... More 

Helpful?
1 Thank sam63
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear sam63, Thank you for sharing your experience here with us. I am very happy to hear that you enjoyed your stay in one of our city view Club Rooms as well as the privileges at The Club. I am also pleased to note that you had an enjoyable visit to The Shoppes and ArtScience Museum. It is our goal... More 

Melbourne, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 September 2014

Stayed on 47th floor with bay view ( facing Garden of the Bay) for 2 nights, requested for city view, was disappointed that I didn't get it. Actually, it worked out well for me, coz the city view can be admired from their iconic Infinity Pool, and meanwhile I enjoyed seaview in my room :) room is spacious with big... More 

Helpful?
Thank w37wu
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for sharing your experience here, w37wu. I am glad to know that you had an enjoyable stay in one of our garden view rooms, especially your time spent at the Sands SkyPark infinity pool as well as your dining experience at celebrity chef restaurant Sky on 57 by Justin Quek. I note your feedback regarding your check-in experience,... More 

Makati, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 September 2014

We visited Singapore for our 51st wedding anniversary and spent a week in this swish hotel, staying in a club room with city views. We were teated like royalty from start to finish. The attention for my wheelchair-bound husband’s comfort was unfailing and very much appreciated by us both. In fact all places were easily accessible in this superbly designed... More 

Helpful?
1 Thank Polly V
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear Polly V, Thank you for your review and for the privilege of hosting you and your loved one during your special 51st anniversary celebration. Congratulations on this special milestone! I am pleased to hear that you enjoyed your time at the Sands SkyPark and that Marina Bay Sands was able to enhance and contribute to the enjoyment of your... More 

Liverpool, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 September 2014

This was one luxurious night as a special treat and what a great decision it was! The hotel entrance is immense and although there is lots of people in the reception, there is also plenty of helpful staff milling about eager to assist you. We booked the deluxe room with the large bath and a view of the garden. we... More 

Helpful?
Thank GeorgeandClare
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for your review, GeorgeandClare. I am delighted to learn that you enjoyed a wonderful stay in one of our garden view Deluxe Rooms as well as your time at the Sands SkyPark infinity pool and dining experiences at Marina Bay Sands. I look forward to welcoming you and your loved one back in the near future to experience... More 

Melbourne
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 September 2014

This is not a 5 Star hotel. The service is useless. The staff are incompetent. If you are looking for a 5 star hotel choose The Raffles hotel. The best thing about this hotel is the view and the pool.

Review collected in partnership with this hotel

Helpful?
3 Thank Jacob V
Shawn_Ng, Associate Director – Hotel Operations at Marina Bay Sands, responded to this review

Dear Jacob V, I regret to learn about the challenges you experienced during your recent stay with us. Service is a top priority for us and I have sent you a private message regarding the details you have articulated in your review. I hope to hear from you soon. Thank you. More 

Rome, Italy
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 September 2014

Prepared and friendly staff, the room was really spacious and clean, the lobby was crowded but you have lots of restaurants and shops there. The breakfast included in my room let me without words, you can find from Chinese food to Japanese one to the classic continental breakfast and everything is superb. Absolutely you do not have to miss the... More 

Helpful?
Thank Alice G
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for your review, Alice G. I am happy to learn that you enjoyed a pleasant stay at Marina Bay Sands, particularly your dining experience at Rise as well as your time at the Sands SkyPark infinity pool. I look forward to welcoming you back soon to experience more of what our property has to offer. More 

Colombo, Sri Lanka
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 September 2014

this is a property by the Bay in Singapore. It is an all-in one stop destination with a huge shopping mall, boutiques, casino and restaurants. The property is a destination itself. Amenities are top notch, the infinity pool on the roof deck is a popular tourist spot. We styed in a club room and it was spacious and comfi... carpeting... More 

Helpful?
Thank tavinya
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for sharing your experience with us, tavinya. I am glad to know that you enjoyed your accommodations in one of our Club Rooms as well as your time at the Sands SkyPark infinity pool. I certainly look forward to welcoming you and your loved one back again soon for more enjoyable stays at Marina Bay Sands. More 

Glen Waverley
1 review
Reviewed 26 September 2014

we both quite enjoyed the swimming pool facility, very stunning view from the top. no need to spend extra money for getting a city view room, since we spent most of our time in the pool. next time will try the buffet breakfast

Review collected in partnership with this hotel

Helpful?
Thank Xu L
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for sharing your review, Xu L. I am happy to hear that you enjoyed your time at the Sands SkyPark and I look forward to welcoming you and your loved one back to Marina Bay Sands soon. More 

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located along Marina Bay waterfront with 3 cascading hotel towers, 2,560 rooms, extraordinary Sands Sky Park, floating crystal pavilions, lotus-inspired ArtScience Museum, The Shoppes, Celebrity Chef Restaurants, Theatres and hottest nightclubs. ... more   less 

Additional Information about Marina Bay Sands

Address: 10 Bayfront Avenue, Singapore 018956, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $439 - $768 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Marina Bay Sands 5*
Number of rooms: 2560
Reservation Options:
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Also Known As:
Marina Bay Sands Hotel Singapore
Marina Bay Sands Singapore
Hotel Style:
#18 Spa Hotel in Singapore
#23 Romantic Hotel in Singapore
#29 Family Hotel in Singapore
#30 Business Hotel in Singapore
#33 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Marina Bay Sands staff and other travellers.
217 questions
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See all questions (217)

Questions? Get answers from Marina Bay Sands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with view of Garden by the Bay”
 of 5 bubbles 473rubys, 4 Dec 2016 | Read review
“Consider alternative suites on upper floors, the recommended occupancy on the web site does not seem to be mandatory!”
 of 5 bubbles 427arasha, 3 Dec 2016 | Read review
“We had room 3492 which bedroom had city view and bathroom had bay view”
 of 5 bubbles S6901YYlindam, 30 Nov 2016 | Read review
“Bay view is cheaper than city-view.”
 of 5 bubbles UweG997, 30 Nov 2016 | Read review
“Get room on the top floors and with a city view.”
 of 5 bubbles 364lizat, 29 Nov 2016 | Read review
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