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Marina Bay Sands

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#33 of 308 Hotels in Singapore
Certificate of Excellence
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Marina Bay Sands
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20,755 Reviews from our TripAdvisor Community

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Showing 13,497: English reviews
Reviewed 3 March 2015 via mobile

Most certainly the best hotel I've ever stayed at. Huge place with amazing pool. Very clean and the employees are so nice. I had the view of the ocean and garden by the bay which was mind blowing. Only down side was the buffet breakfast was very expensive and so was the laundry service.

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Helpful?
5Thank traveltripa
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for your wonderful review, traveltripa. I am glad to hear that you had an enjoyable stay at Marina Bay Sands, enjoying your stay in one of our garden view rooms and time at the Sands SkyPark infinity pool. I am also delighted to hear that our Team Members’ service standards consistently matched your expectations. I look forward to...

Richmond, Canada
Reviewed 3 March 2015

We started our singapore swing by arriving early in the morning. Our check-in at the Marina Bay Sands went without a hitch then we retired to our room. It was our first time to stay at this hotel and as i will always say "wow! What a stylish well-appointed guest room". My very good first impression really set the mood...

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3Thank QuietSpot
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for the lovely review, QuietSpot. I am delighted to hear that you had a successful stay at Marina Bay Sands, enjoying your stay in your appointed accommodations as well as your time at the Sands SkyPark infinity pool, and dining experiences. I certainly look forward to welcoming you and your family back to Marina Bay Sands again soon.

Kuala Lumpur
Reviewed 3 March 2015

We were here two years ago with my family and ex-husband and we got a free room upgrade because we were newly weds. That was a nice touch. The room we had was spacious with magnificent view. Since we were there for a relatives' wedding in Singapore, we didn't have much time to explore the hotel. I only peeked at...

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Helpful?
Thank FHamzah
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear FHamzah, Thank you for sharing your review with us. I am delighted to hear that you and your family enjoyed your time in your upgraded accommodations and The Shoppes. Marina Bay Sands continues to attract large numbers of visitors who want to see and experience the atmosphere and excitement of our property. As much as I am are delighted...

London, United Kingdom
Reviewed 3 March 2015

Stayed in MBS Tower 1 for 5 nights. Get to hotel by taxi, took 30 mins and around 20SGD. Arrived the lobby area, no staff is there to help me unload suitcases so i helped myself. As i want to go inside for check in, i was stopped by a bellboy as he wants to take my suitcases and give...

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Helpful?
Thank LLLC777
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Thank you for taking the time to share your feedback here, Cccccl. I am happy to hear that you enjoyed your stay in one of our Premier city view rooms. I note your comment regarding your arrival and check-in experience and would like to assure you that I have shared your feedback with the relevant departments for their review and...

London, United Kingdom
Reviewed 3 March 2015

Read plenty negative reviews before going to this hotel, but it was not that bad for me. I expect to have a slow check in/check out, I checked in at the thrid tower, it seems they did improve the front office service. The pool was super awesome, I went up there at both day time and night time, the view...

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Helpful?
Thank BINGJIE L
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear BINGJIE, Thank you for your review. I am happy to hear that you enjoyed your time at the Sands SkyPark infinity pool. I am also delighted to learn that our Team Members’ service standards consistently met your expectations, particularly during your check-in and check-out processes. I hope that you will allow us the opportunity to welcome you and your...

Reviewed 3 March 2015

The security is so tight that if you do not bring your reservation # you cannot check in. If your spouse checks in first they will not tell you the room #, when you arrive, or confirm they are there. I spent 16 hours in the lobby trying to get into my room. No luck. My spouse finally sent an...

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5Thank Gordon R
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear Gordon R, Thank you for taking the time to share your comments with us. I regret to learn of the challenges you encountered during your check-in process. Service is a top priority for us and it is only through feedback such as yours that we are able to improve our processes. Nevertheless, please be assured that a member from...

Sydney, Australia
Reviewed 2 March 2015

The hotel is pretty amazing. Its design presents plenty of photo opportunities and its easily accessed from the city or Sentosa. It was very busy when we were there which is understandable as its not only a hotel but a casino, it has that rooftop pool and is close to the gardens by the bay. Worth seeing.

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1Thank NMFC18
Surfers Paradise, Australia
Reviewed 1 March 2015

This is by far THE best hotel i've ever stayed in.The service was great, room was very large (almost too large?) but the hero by far, was the SkyDeck. Stay here! It was an amazing experience, One I hope to enjoy again soon.

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Helpful?
Thank ChristopherJourdan
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear ChristopherJourdan, Thank you for taking the time to provide us with your review. I am delighted to hear that you had a great stay with us at Marina Bay Sands, enjoyed your time in your appointed accommodations as well as the Sands SkyPark infinity pool. I also thank you for your kind comments on our Team Members’ service standards....

LA
Reviewed 1 March 2015

Have stayed at MBS for a couple of night before CNY and I must say that although the room looks ok for what it is, the service is this place is non exciting. the staff want to do it right, you can feel that they have been well trained but they are just lost... too many people around this place,...

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Helpful?
Thank AntonyLa
Pek_ChinSiong, Executive Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear AntonyLa, Thank you for taking the time to share your feedback here. I regret to learn that your stay with us was not a complete success. I note your feedback regarding depersonalized service and I apologise for any inconveniences caused by the crowds and delays in our service touch points. I also note your comment regarding your dining experience...

New York City, New York
Reviewed 28 February 2015

First of all the hotel is very expensive. There are many qualities, including the rooms, the view and the swimming pool at the top of the building. But we must mention some shortcomings: the hotel is as packed as an airport, consequently you would have to stand in line to do the check in and to let in into the...

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Helpful?
3Thank Ian B
Shawn_Ng, Director of Hotel Operations at Marina Bay Sands, responded to this review

Dear IanB, Thank you for taking the time to share your feedback with us. I am happy to hear that your enjoyed your stay in your appointed accommodations as well as your time at the Sands SkyPark infinity pool. I do, however, note your comment regarding crowds and apologise for any inconveniences caused by any crowds and potential delays in...

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located along Marina Bay waterfront with 3 cascading hotel towers, 2,560 rooms, extraordinary Sands Sky Park, floating crystal pavilions, lotus-inspired ArtScience Museum, The Shoppes, Celebrity Chef Restaurants, Theatres and hottest nightclubs. ... more   less 

Additional Information about Marina Bay Sands

Address: 10 Bayfront Avenue, Singapore 018956, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $471 - $771 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Marina Bay Sands 5*
Number of rooms: 2560
Reservation Options:
TripAdvisor is proud to partner with Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Agoda and Jetsetter so you can book your Marina Bay Sands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marina Bay Sands Hotel Singapore
Marina Bay Sands Singapore
Hotel Style:
#17 Spa Hotel in Singapore
#23 Romantic Hotel in Singapore
#29 Family Hotel in Singapore
#30 Business Hotel in Singapore
#33 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Marina Bay Sands staff and other travellers.
273 questions
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See all questions (273)

Questions? Get answers from Marina Bay Sands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a balcony that faces the gardens on the bay”
 of 5 bubbles 667ajm, 25 Mar 2017 | Read review
“sea view premier room get above 34th floor”
  • bathroom with best bathtub
  • premier category room
  • view from my room 35th floor
 of 5 bubbles Parthiprox, 24 Mar 2017 | Read review
“The 31st Floor facing Marina Bay was sensational! Ask the staff to help find the right room for you - they will go out of their way”
 of 5 bubbles mikechand2017, 23 Mar 2017 | Read review
“take sea side view”
 of 5 bubbles gajman2014, 22 Mar 2017 | Read review
“bay view to see the light show when we were there. it is refreshing to see the bay”
 of 5 bubbles ramong47, 22 Mar 2017 | Read review
5 of 5