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Santa Grand Hotel Bugis

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935 Reviews from our TripAdvisor Community

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Showing 792: English reviews
Staymonth=9
Reviewed yesterday NEW

I stayed in this hotel for three nights on 13 to 16, Jan 2017. Hotel is clean, convenient and ok with reasonable prices. Breakfast was ok but the items used to be less as compared to number of guests specially if you start your breakfast after 9.

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Helpful?
Thank 255hemrajr
Hanoi, Vietnam
Reviewed yesterday NEW

Pros: Friendly helpful staff. It had a nice pool. Cons: The bed needs to be replaced, the springs seem to have let go. We were itching the first night as the sheets seem like it was not clean. However when asked them to change it, it was done immediately.

Review collected in partnership with this hotel
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Helpful?
Thank tpham_657502
Dhaka City, Bangladesh
Reviewed 3 days ago NEW

It was nice to stay Santa Grand Bugis. All restaurants, MRT and Shopping mall are nearby including McDonald, Burger King KFC and others...Muggos Kitchen and Steak also very near. Staffs were very friendly and healpful

Review collected in partnership with this hotel
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Helpful?
1Thank helal531
Perth, Australia
Reviewed 5 days ago NEWvia mobile

Singapore is expensive for accomodation. We found this little place and had a good stay. It's definitely not 'sexy', in fact maybe a little tired, but it's clean, good service but importantly great location for Arab St and surrounds. Nice to be able to wonder the streets outside of busy Orchard Road.

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Helpful?
Thank EuphoricAudacity
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for your kind review. It's a pleasure for us to read about your experiences at our hotel. We are glad that you were able to experience the rich heritage and culture of Bugis during your recent stay with us and that our amenities were able to meet your expectations. Once again, thank you for choosing...

Colombo, Sri Lanka
Reviewed 6 days ago NEW

I had booked a deluxe room with window but after i visit there with my wife they have changed the room to a basement room with no window and they informed me regard this after they charged for the room. and me and my wife had to find a new hotel for our stay

Review collected in partnership with this hotel
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Helpful?
Thank manishay2017
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, We are sorry to hear about your experiences with the room reservations. This is definitely not the image we would like to portray. We will be taking action to look into this incident and if possible, would like you share with us your booking details for us to better investigate at reservations@santagrand.stayariva.com. Once again, we would like...

Singapore
Reviewed 2 weeks ago

Room expectations is not there as the picture shows that it looks for big but the breakfast wise is not bad for a 2 star hotel. Hotel service was friendly and good. Swimming pool is awesome looking and would love to come again to book a bigger room :) Accomadation was just right as there is 24hrs food stalls nearby...

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Helpful?
Thank nameera_rozaly
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel Bugis, responded to this review

Dear nameera_rozaly, First of all, thank you for taking the time to write us a review. We are sorry to hear that your recent stay with us had failed to meet your expectations in the room aspect. Please be assured that we will be highlighting this to the management to ensure that the quality of our products is in place....

Colombo, Sri Lanka
Reviewed 3 weeks ago

Easy to find the hotel from airport LRT & easy to access other attractions(sentosa , marina bay , etc..) in Singapore . Friendly staff who servers more ,what we expected. Overall excellent place stay in Singapore.

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Helpful?
Thank dilshan n
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Dilshan, Thank you for your support of Santa Grand Hotel Bugis. We are glad that our team was able to be of assistance to you during your recent stay with us. It's our pleasure to have you and we would definitely love to have you stay with us again when you return to Singapore. Once again, thank you for...

Reviewed 3 weeks ago

Location is good. Rooms are bigger than usual Singapore hotels. However it's musty, beds are too soft they don't have a restaurant or spa. No room service. They only had one umbrella to lend to guests.

Review collected in partnership with this hotel
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Helpful?
Thank NoleenRugs
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. We are sorry to hear that your recent experience at our hotel had not met your expectations. We have taken note of your feedback with regards to our product and we will be highlighting them to the management to ensure that the quality of our services...

Hong Kong, China
Reviewed 3 weeks ago

Excellent hotel.. get more than what you pay.. small rooms.. all basic amenities provided.. breakfast is mostly western.. Surprise - They give one smartphone with unlimited data, international calls, just awesome. No need to worry of getting lost. Things to improve - TV channels are less, more movie channels can be added. Quality can be improved - Slippers, Toothpaste/brush, Shaving...

Review collected in partnership with this hotel
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Helpful?
Thank Niladri B
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel Bugis, responded to this review

Dear Niladri, Thank you for taking the time to share the experience of your recent stay with us. We are glad that our hotel's amenities were able to meet your expectations. We would like to apologize for the areas we lack in, rest assured that your feedback, which will help us to improve the quality of our products, will be...

Reviewed 3 weeks ago

It was very nice to stay at this hotel. lovely staff, very good attitude. I will never ever forget my Singapore trip in life time. The breakfast of this hotel was 7 stars. I have traveled with my family. everything near by.

Review collected in partnership with this hotel
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Helpful?
Thank Mohammed Jamil H
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for your kind review. It's a pleasure for us to read about your experiences at our hotel. We are glad that you have enjoyed your recent stay with us and that our amenities were able to meet your expectations. Once again, thank you for choosing Santa Grand Hotel Bugis, and we look forward to having...

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Staying in Kampong Glam

Neighbourhood Profile
Kampong Glam
This traditionally Malay enclave of Singapore offers an alluring array of shops, cafes, and bars. A walk down Haji Lane offers quirky shopping, while one block over, Arab Street is a treasure trove of brightly coloured fabrics, clothing, and Turkish rugs. Stop for a leisurely coffee or cocktail and watch local kids play traditional games along the lane. Also home to the Malay Heritage Centre and one of Singapore’s most prominent mosques (Sultan Mosque), Kampong Glam is a must-visit for a tantalizing taste of Malay life in this city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Santa Grand Hotel Bugis, operating since November 2009, has a swimming pool, jacuzzi, gym, cafe and business centre. Located on the fringes of the Little India District and a few hundred metres from the Malay Heritage Centre this hotel makes the most of an area rich in history. Just down the road is Bugis Street, now featuring a teeming street market and collection of roadside stalls which is a must see for leisure or shopping guest visiting Singapore. Also, conveniently nearby are an Indian temple and one of Singapore's best known Buddhist Temples. Besides sightseeing, guest can visit Sim Lim Square, which is only 10-minutes stroll away and it houses Singapore's biggest collection of IT and computer stores. Completing the attractiveness of Santa Grand Hotel Bugis is its accessibility to public transport such as taxis, buses, and Mass Rapid Transit (MRT) to various places in Singapore. ... more   less 

Additional Information about Santa Grand Hotel Bugis

Address: No. 8 Jalan Kubor Santa Grand Hotel Bugis, Singapore 199207, Singapore
Region: Singapore > Singapore > Kampong Glam
Price Range: $88 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Santa Grand Hotel Bugis 3.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Santa Grand Hotel Bugis Singapore
Hotel Style:
#77 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Santa Grand Hotel Bugis staff and other travellers.
34 questions
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Questions? Get answers from Santa Grand Hotel Bugis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Small, cozy rooms. Enough for sleeping for nights only.”
 of 5 bubbles 372niladrib, 27 Dec 2016 | Read review
“There are also large rooms in the basement if traffic noise bothers you.”
 of 5 bubbles suerayAustralia, 12 Dec 2016 | Read review
“Bathroom need bidet spray ”
 of 5 bubbles rosetang1966, 12 Dec 2016 | Read review
“Room with Window”
 of 5 bubbles 741danushkad, 23 Nov 2016 | Read review
“make sure to go for a room with windows”
 of 5 bubbles debjoy018, 30 Oct 2016 | Read review
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