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Novotel Singapore On Stevens

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Traveller (960)
Room & Suite (220)
Videos (1)
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About

#30 of 342 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Novotel Singapore on Stevens is about 5 minutes from Orchard Road, Asia's famous entertainment and shopping belt. Explore Singapore with our convenient public transport, from our hotel doorstep to Stevens MRT and Orchard MRT subway stations. Unlock your adventures from Singapore Botanic Gardens, a UNESCO Heritage Site, as well as cultural districts of Chinatown and Little India. Novotel Singapore on Stevens is part of a lush urban paradise equipped with facilities such as an infinity pool, lap pool, tennis court, 24-hour gym, 6 meeting spaces, 3 ballrooms and dining outlets. Relax and make the most of your stay in our modern and contemporary Novotel rooms. Enjoy full-service comfort and serenity set amongst lush greenery alongside high-speed Wi-Fi, web TV, and eco-friendly shower amenities. Novotel Singapore on Stevens has been certified by HAOKE, equipped with essential amenities and services tailored to fulfill the needs and preference of our Chinese speaking guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Secured parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Outdoor furniture
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
Chinese, Malay

Location

28 Stevens Road #01-01 Orchard District, Singapore 257878 Singapore
Novotel Singapore On Stevens
1,270Review25Q+A100Room tips

Reviews
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Pioneer299682 wrote a review Today
2 contributions
I came by myself for a conference down the street. I waited about 35 minutes in line to check in. I was then "upgraded".... but when I entered my room, it was already occupied. Whoops! Then it took another 20 minutes or so of waiting around to get a new room. While in the lobby waiting for the room I got a pop up survey for joining the wifi, and I submitted my displeasure at what was happening. The one I got was 2 single beds and I asked to put them together. They didn't but they did when I went out for a walk. Well from there it went up hill! I received an email from the manager apologizing, as well as welcome basket and note in my room with an apology and an invite to the lounge and free mini bar. The staff at the lounge was great at serving with smiles, printing, chatting. Sofia, Culbert, Agla, Thava.... There was one very flirty staff member in the lounge. I could tell he lays it on thick to someone all the time and is looking to offer extra services. Watch out! It was fun to bring in my partner in and tell him to back off, in a playful way. Since I didn't want the single bed, they moved me AGAIN to a different room which was a suite that had two bathrooms and a large bed. The room was good, the halls are dingy and outdated, lounge good, breakfast MEH, and front staff SLOW and mediocre. It was a decent choice for 4 night especially during Taylor Swift weekend.
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Date of stay: March 2024
Value
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Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jason P wrote a review Today
Leeds, United Kingdom11 contributions
We often have a few days in Singapore to break up the journey between the UK and Australia, so have stayed in quite a few hotels there. (We also lived there for some years so have been in most of them.) The Novotel was recommended by a friend and I have to admit I was sceptical, but I’m thankful I decided to trust their judgement. Around half the price we usually pay but with all of the facilities - my wife did comment it’s the fanciest Novotel she’s ever seen! Breakfast by the pool and a nightcap in the lovely gardens were especially pleasant. We were familiar with the location but not aware that there’s now an MRT station on Stevens - very handy. Also a manageable walk to Orchard Road even in the heatwave we experienced. Staff were very helpful and I especially remember the breakfast greeter’s huge smile. Breakfast was much like any other international buffet we’ve had in Singapore - loads of choice for all tastes. Unfortunately my wife arrived from Australia quite unwell and the bellboy gave great advice on nearby walk-in clinics, so a big thank you to him too. Our room was also great for the price point - not huge compared to older hotels but well-equipped. All the environmental considerations were much appreciated, especially the filtered water instead of plastic bottles (no excuse for those at all when Singapore’s water is of such a high standard). One gripe my wife would like me to mention, that she has about most hotels at all room rates - hair dryers with coiled cables that only stretch a couple of feet, and wall sockets in awkward places that result in her sitting on the floor in front of a mirror, are really frustrating!
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Date of stay: April 2024
Value
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Location
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Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chris B wrote a review 12 Apr
Upper Hutt, New Zealand2 contributions
Excellent place to stay. Jerome on the front desk is an asset to the Accor group. The convenience of the shuttle bus and the excellent restaurants on site make it easy. An is at the Whitestone restaurant looked after us so well on all theee occasions we ate there. Highly recommended
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JARQ wrote a review 9 Apr
Sorrento, Australia4 contributions
Good and quiet stay Ideal to rest after a long trip,the room was comfortable although a bit small. The seat at the tiny desk, is uncomfortable. The executive lounge is good with finger food (please provide chili pati) and drinks, although quality decreased somehow. Red and white wines are very basic, and no sparkling wine such as Champagne or Prosecco. Nice expresso coffee there, with croissants in the morning and dry biscuits in the afternoon. Excellent service from Sofia, caring, courteous, and professional. She deserves special thanks for her kindness and availability.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dennis M wrote a review 9 Apr
1 contribution
Ally is the best person I have ever meet 🥳🥳 Very good customer service, she is very Warm to her customers, the breakfast was great, however, if you are gluten and dairy intolerant you will have limited options, the rooms are great, out door activities are awesome, the pool is so huge 🙆🏽‍♂️🙆🏽‍♂️, tennis was great, the rest you can come and experience yourself 🥳🥳
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fatty_leo wrote a review 9 Apr
Singapore, Singapore3 contributions
I was in L'Aperitif bar with my business partner. We try the cocktail. It was well concocted and the service was excellent even though the bartender was only person serving and making the wonderful cocktails. One of the best bartender. Thank you Ally.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Elaine Relucio wrote a review 9 Apr
Luzon, Philippines2 contributions
And we are back to our favorite hotel!!! Yes!!!🤩👏🏼 Shoutout to Sir Radu and Sir Ramesh for making our stay very memorable, comfortable and very awesome!!!🥳 We feel so undeserved!🥹 All the hotel staffs are very warm, friendly and helpful! This is home away from home!💖 Will definitely come back!!🫰🏻
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Monica Kelly wrote a review 8 Apr
Singapore, Singapore2 contributions1 helpful vote
The Novotel's lobby bar, managed by Ally, offers an enchanting experience. With exceptional service and a remarkable selection of signature cocktails, including the Barrel Aged Whiskey and the exclusive Time is on your side, this bar is a must-visit for those seeking sophistication in Singapore. Our personal experience (during an escape from a sadly dull wedding celebration) added to the magic of the evening. Thanks so much guys!
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Date of stay: April 2024
Value
Location
Cleanliness
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded 6 days ago
Dear Kiersten-Rae12345, Thank you for sharing your experience at L'Aperitif bar. We appreciate your recognizing Aly, as we agree she is amazing. I will be sure to pass along your commendation with the team as this is encouraging to receive feedback such as yours. We hope to have the pleasure of welcoming you back again soon. Warmest regards, Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aneta K wrote a review 8 Apr
4 contributions1 helpful vote
We stayed at the Novotel in April 2024 and and we had a wonderful stay. The manger was really hospitable and friendly (even though he is a Liverpool supporter and we’re Man United fans….lol). The rooms are clean, breakfast is beautiful with a wide selection and the pool is really nice. Highly recommend staying here. For the price you can’t go wrong.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded 6 days ago
Dear AnetakC7891BB, Thank you so much for taking the time to write such a wonderful review. We are delighted to hear that you enjoyed your stay with amazing service provide by the team. We strive to provide our guests with top-notch service and it’s heartening to know that we have met your expectations. We are thrilled that you enjoyed your stay with us here at Novotel Singapore On Stevens and highly recommend it! We look forward to welcoming you again in the near future. Kind regards, Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GrandTour28910000167 wrote a review 8 Apr
1 contribution
The venue was elegant with high ceiling. The staff provided exceptional service. Highly recommend for any corporate event. Thank you to the team (Alfred, Weiling & Saran) for a successful event! Many thanks to Alfred, Weiling, Saran, and the entire team for their contribution to our event's success. We look forward to returning in the future.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded 6 days ago
Dear GrandTour28910000167, Thank you for your kind words and sharing your positive experience with Novotel Singapore On Stevens. We are delighted to know that our hotel was part of the success of your event. We understand and appreciate the amount of effort put into making any event successful and we are glad that our team members, in particular Alfred, Weiling and Saran, were able to help make this a reality. Our team always strives to go beyond expectations to provide our guests with an enjoyable experience. Thank you again for choosing Novotel Singapore On Stevens for your stay and we look forward to welcoming you back in the near future. Sincerely, Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$248 - AU$306 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeNassim / Tanglin
NUMBER OF ROOMS
254
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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NOVOTEL SINGAPORE ON STEVENS (AU$248): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Novotel Singapore On Stevens
Which popular attractions are close to Novotel Singapore On Stevens?
Nearby attractions include Origin Bar (0.3 km), Mohan's Custom Tailors (0.8 km), and Emerald Hill (0.9 km).
What are some of the property amenities at Novotel Singapore On Stevens?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Singapore On Stevens?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Singapore On Stevens?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Singapore On Stevens?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Novotel Singapore On Stevens?
Conveniently located restaurants include Waterfall Ristorante Italiano, Origin Grill, and Dolcetto.
Are there opportunities to exercise at Novotel Singapore On Stevens?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Singapore On Stevens have airport transportation?
Yes, Novotel Singapore On Stevens offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Singapore On Stevens?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Singapore On Stevens offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Singapore On Stevens?
The staff speaks multiple languages, including Chinese and Malay.