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Ibis Singapore on Bencoolen

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#63 of 308 Hotels in Singapore
Certificate of Excellence
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Ibis Singapore on Bencoolen
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6,071 Reviews from our TripAdvisor Community

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Showing 4,933: English reviews
Jakarta, Indonesia
Reviewed 5 days ago NEWvia mobile

We had a really great experience when we stayed at this hotel on Jan 11-12 R.1211 and R.1212. Was handle by Dass and A men with white uniform (indonesian people) "but i forgot his name, he's very nice person" with warm and feel welcome service. The room was great as well as the facility inside. We had room view facing...

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1Thank AlisyaNatasha
Canberra
Reviewed 1 week ago NEW

Clean comfortable rooms and quite spacious for the price. Best part about the hotel is the location - close to Bugis St mall, MTR, Albert Centre hawker centre and a bus stop right outside the lobby! Hotel was very accommodating with our request for a late check out and the lobby had free Mac computers and printing which was very...

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1Thank SarahGYL
QualityServices, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear SarahGYL, We had a great read of your review! We are pleased to learn that you had a wonderful stay with us and found our location convenient. Did you loan the reloadable Ez-Link Transportation Card from our Front Desk? We hope you did as you can reload them at 7-Eleven right beside the lobby, and it makes travelling so...

Reviewed 1 week ago NEW

I really enjoyed my stay at this hotel even thought the room is small, It's clean and cozy. I almost missed my check out time when i sleep here. this hotel is not so close to the MRT Station but there's a bus stop in front of the hotel and there's seven eleven too beside the hotel so it's very...

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1Thank Jane S
QualityServices, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Great to know that you enjoyed the cleanliness and comfort our hotel, Jane S! There are so many things you can do around the hotel such as visiting the temples, museums and trying out local dishes at Albert Court Food Centre! You can check out the Local Expert videos we have upload on our YouTube Channel for tips on shopping...

Sydney, Australia
Reviewed 1 week ago via mobile

I like the location , very convenient to access to most of the places of interest. Ibis provide the loan of Easy Link card which is very useful if you are taking the MRT or the buses. As everyone is into the environment friendly thing, this hotel only provides limited amenities in the room and the rest can be requested...

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1Thank Belle N
QualityServices, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Belle N, Thank you for choosing to stay in ibis Bencoolen on your recent visit to Singapore! We apologise as we could have been more attentive and tactful in handling your needs and request at the same time explaining the amenities and programs that we have implemented. Rest assured that our Management Team is in the process of review...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

This is a reasonable hotel and well located with the basic facilities for business trip include iron etc, lobby come with big apple screen and there are bus stops right in front of the hotel. The breakfast come with variety of food from 6-10am.

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2Thank joanadventure
QualityServices, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Thank you for posting a review, joanadventure! We are delighted to read that your overall experience with us has been a pleasant and comfortable one. Hope you enjoyed the hearty breakfast we have! Let us know if you require any tips on what to do and eat in Singapore for your next visit, we are happy to help! See you...

Orlando, Florida
Reviewed 1 week ago via mobile

My title explain my Ibis experience. Is not a fancy place but it has good amenities and excellent service. Every one from staff goes the extra mile to make your experience a pleasant one. On the down size I experience slow wifi.

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2Thank Martin L
QualityServices, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Martin L, Glad to know that the efforts of our friendly team had paid off in making your stay a satisfying one! I will be sure to share your lovely comments with the team, as it will definitely motivate the team to continuously improve on the quality of our services. Thank you for choosing to stay in ibis Singapore...

Campbelltown, New South Wales, Australia
Reviewed 1 week ago

When my girlfriend and I decide to head overseas, we usually look to book hotel companies that we are familiar with. Being from Australia, we were very comfortable booking an Ibis hotel for our trip to Singapore. As soon as we entered the hotel it felt just like any other Ibis we had previously stayed in. The staff were very...

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1Thank George C
QualityServices, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear George C, How's your new year so far? We appreciate your kind words for the comfort and cleanliness of our rooms with free Wi-Fi and it’s accessible location! We hope you and your girlfriend had a great time exploring the city and it’s great to learn that you loved the free access to the gym! We’ll be working on...

Hong Kong, China
Reviewed 1 week ago

Got it on a deal, great for its price! Good location, walking distance to the bugis station. However the area and neighbourhood was meh. Inside the hotel was clean and well maintained. Everything to the ibis standards. Nice service. Not much facilities. Overall a good short budget stay.

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2Thank ronaldtin
QualityServices, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear ronaldtin, Great to read that you enjoyed the convenience of our hotel to the train stations! Did you try the local dishes at the Albert Court Food Centre? It's just 100 steps away from the hotel. I am glad that the efforts of our staff had paid off with your appreciation towards the cleanliness and services of our hotel....

Jakarta, Indonesia
Reviewed 1 week ago

We stayed here for the company annual businees meeting. The location is fine. The hotel building is in very good condition. The room size just fine not to small but function very well. The restaurant was alao good.

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1Thank Darnel-HDI
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Many thanks for your review here on TripAdvisor, Darnel-HDI! What a delight to read that you had an enjoyable time with us and loved the hospitality of our team. We hope you were able to enjoy the extra benefits we have implemented such as the 3G Smartphone and the exclusive member’s corner for our Le Club AccorHotels elite members. We...

Nadi, Fiji
Reviewed 2 weeks ago

Excellent location, clean rooms, and great value. Check-in was the fastest and smoothest I've ever experienced. All that said, nothing can enhance or ruin a vacation like the attitude of hotel staff. All the staff we interacted with were helpful and professional, but our stay was made truly unforgettable by the incredibly kind and friendly door-man/security-guard/taxi-hailer Jumari Salamat. While our...

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2Thank fijimark
QualityServices, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear fijimark, Happy New Year! Thank you for choosing to stay in ibis Singapore on Bencoolen. We are pleased to read that you had a satisfying and enjoyable stay with us. It is great to know that you love the friendliness and genuine hospitality displayed; I will make sure that Jumari gets the recognition he deserves. We truly appreciate your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ideal hotel location in Singapore next to Singapore shopping & business centers with an 8-minute walk to Bugis MRT. TASTE Restaurant serves international cuisine and local Singapore dishes daily. Best Economy Hotel in Asia Pacific by TTG in 2009-12. Certificate of Excellence awarded by Tripadvisor in 2012-15. FREE WiFi access, international adaptors, USB chargers, complimentary access to 2,300 newspapers, free use of a bamboo bicycle and Reloadable EZ-link card. ... more   less 

Additional Information about Ibis Singapore on Bencoolen

Address: 170 Bencoolen Street, Singapore 189657, Singapore
Region: Singapore > Singapore
Price Range: $132 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Singapore on Bencoolen 3*
Number of rooms: 538
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Travelocity, Ctrip TA and ACCOR so you can book your Ibis Singapore on Bencoolen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Singapore On Bencoolen Hotel Singapore
Accor Singapore On Bencoolen
Hotel Style:
#36 Family Hotel in Singapore
#37 Business Hotel in Singapore
#38 Romantic Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Singapore on Bencoolen staff and other travellers.
94 questions
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Questions? Get answers from Ibis Singapore on Bencoolen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor views one way to city centre other over Bugis street, temples”
 of 5 bubbles Rodjam468, 20 Dec 2016 | Read review
“Just be sure when you book you have researched exactly what type of room you desire, then book that room type.”
 of 5 bubbles 909allanc, 21 Nov 2016 | Read review
“See if they have any offers including early check-in and late checkout for minimal cost?”
 of 5 bubbles Zepp17, 14 Nov 2016 | Read review
“Ask for a room facing the pedestrian mall”
 of 5 bubbles Arenal2, 3 Nov 2016 | Read review
“Top floors facing Waterloo St have water views”
 of 5 bubbles Love_Life_Sydney, 2 Nov 2016 | Read review
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