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Fragrance Hotel - Waterfront

Traveller (31)
360
Panoramas (11)

About

Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Laundry Service
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS
88Reviews
114Photos
4Q+A
17Room tips
Traveller rating
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Popular mentions
The hotel is located far from the city main attractions, but there is a bus station in front of it that takes you to nearest MRT station. It is a good location for those working at shipyard and port, tough The room and bathroom are small, but that is ok for a business travel.
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When I was staying at this hotel for several days from 1st to 4th Feb 2019. I was very happy with the good service of Ms. Nisha and Mr. Suhaimi, front desk staff. They were very helpful and informative. More importantly, they were serving guests with smiles and professional
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Just in front of the hotel is a bus stop. Very convenient Beside the hotel, walk over is 7 eleven and a nice nasi lemak shop Check in time is 3 pm??? It is way too late!!!! Anyway, the receptionist let us check in at 12.30 pm. The air conditioner is very noisy. The hotel is
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Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Waterfront
Responded 16 Jan. 2019
Dear Phebewong, Thank you for your feedback concerning your recent hotel stay. Similar to many of the international hotels, the check in time is 1500hrs. However, if the room is available, the guest can enjoy complimentary early check in at 1300hrs. Upon your arrival, the Front Desk Staff had granted you an early check in at 1230hrs. The Hotel Team had taken note of your comments regarding the air-conditioner noise in the room and the hotel cleanliness and will look into these issues. I agree that the Front Desk Staff should not have taken a smoke break at the hotel entrance whilst on duty. There is a designated smoking zone in the hotel premise and all staff had been reminded to smoke in the assigned area. Regards, Jack Chee Senior Customer Relations Manager
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Located in pasir panjang road Bus stop is just doorstep away. Direct bus to NUH (bus 200) Nearest MRT station is How Par Villa (direct bus from hotel to MRT station. bus no.200 Food stalls nearby. Open until midnight with good food and good price Room was small. Request deluxe
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Response from GlobalPremiumHotels, Customer Relations at Fragrance Hotel - Waterfront
Responded 11 Jan. 2019
Dear Brahmana_Askandar, Thank you for sharing your positive stay experience with the rest of our travellers. It is heart-warming to hear that your stay with us was a comfortable one and you had been impressed with our rooms and the hotel location. It is our pleasure to be of service to you. Regards, Customer Relations Team
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clean living for a budget hotel that is close to my place of work ; have available restaurants just outside the hotel... have bus stops just in front and across the hotel..the place should be perfect for business travellers
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Response from GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Waterfront
Responded 9 Dec. 2018
Dear Gergon1969, Yes, while Fragrance Hotel - Waterfront may be located in the southern-central part of Singapore, it is ideal for travellers who are looking to stay close to the following places: - 700m to the entrance of National University of Singapore - 1.7km to Singapore Science Park II - 2km to National University Hospital For dining options, hotel guests can find local and Asian food served in the mostly non-air-conditioned eateries located along Clementi Road, which is just a short 150m walk from the hotel. The Hotel Team is delighted that you enjoyed the comfortable and affordable accommodation and we hoped to see you again on your next visit to Singapore! Regards, Jack Chee Senior Customer Relations Manager
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The Deluxe Double at the Fragrance Hotel - Waterfront
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Does Hotel provide breakfast?
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Waterfront! We wished to clarify that there is no food and beverage establishment in the property and hence, no breakfast service is offered to our hotel guests. However, as mentioned by TripAdvisor Contributor, Chuon Rady, you will find several eateries serving mainly local cuisine, located about 130m from the hotel.
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Can you walk to NUS from your place? If not, how to get to NUS?
We are the Managing Operator for Fragrance Chain of Hotels. Thank you for your interest in Fragrance Hotel - Waterfront! NUS main campus is located in the southwestern part of Singapore adjacent to Kent Ridge, which accommodates an area of 150 ha. That said, it is an 800m walk from the hotel to the nearest entry point of NUS. From here, you would need to take a further walk to get to the building you intend to visit.
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We are the Managing Operator for Fragrance Chain of Hotels. We apologise for missing out in responding to your query! No worries, there are both elevators and lifts in this property.
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how do you get from hotel to NUH and airport?
We are the Managing Operator for Fragrance Chain of Hotels! Please find the transportation options for travelling from the airport to the hotel: For subway travel, board the train (East-West Green Line) at Changi Airport MRT Station (CG2) and alight at Clementi MRT Station (EW23). The journey will take about 53mins (Excluding waiting time) and costs SGD2.50 per person. From the station (Exit A), you have to take a 10mins taxi ride to our hotel and it will cost about SGD7. You may also wished to know that if you are arriving before 0530hrs or after 2300hrs, the only available option is the taxi, since the train will only operate between these hours. You may also consider taking the airport shuttle (Available 24hrs) at the cost of SGD9 per adult and SGD6 per child. Kindly note that this service operates at every 15 or 30mins (For non-peak hours). Alternatively, you can take a taxi directly from the airport to our hotel. It will take about 30mins and costs between SGD27 to SGD39, depending on the time of travel, which might be subject to surcharge. For directions for getting from the hotel to National University Hospital: The distance from the hotel to the hospital is about 2.8km away. You may take Bus Service No. 200, at the bus stop nearby the hotel and alight outside the hospital. The travelling time is about 25mins and costs SGD1.60 per person. For convenience and time savings, you may consider taking a taxi. The travelling time is about 10mins and costs between SGD6 to SGD8, depending on the time of travel, which might be subject to surcharge.
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"No comment"
"right to your budget"
"try to take top floor room for amazing view ."
"Take a room with a window"
"i recommended for those who are a little claustrophobic, to request for a room with windows, since most of the rooms here are without one."
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PRICE RANGE
USD 73 - USD 109 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporePasir Panjang 1Queenstown
NUMBER OF ROOMS
57
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