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Ascott Raffles Place Singapore

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Ascott Raffles Place Singapore
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318 Reviews from our TripAdvisor Community

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Showing 281: English reviews
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Ubud, Indonesia
Reviewed 3 days ago NEWvia mobile

Nice apt., had the cutler, smallest one, it is just a regular hotel room with a clever kitchen in the entry foyer. 3 glass doors in the small bathroom can be tricky navigating, especially at night. Bar closes early in evening, 9?, and I think on Sunday doesn't even open. Restaurant wasn't even useable for me, very limited selection. Pros:...

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Helpful?
Thank commcomm2
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear commcomm2, Greetings! The team at Ascott Raffles Place Singapore is delighted you had a comfortable and enjoyable stay at our serviced residence. We are pleased to hear you have been impressed with our fully-equipped Suite and our central location with its easy accessibility to many eateries. All of us deeply regret to learn the only detraction of your stay...

Newcastle, Australia
Reviewed 2 weeks ago

My colleague and I stayed here for a trade show that was on at Marina Bay Sands. We booked through wotif on a mystery deal. We got such great value for money and the location was fantastic for us. The staff were lovely and very helpful fort any need we had. I would definitely stay again.

Review collected in partnership with this hotel
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Helpful?
Thank meganf795
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear meganf795, Greetings from the team at Ascott Raffles Place Singapore! Thank you for taking time to review you stay experience with us. We are delighted Ascott Raffles Places was selected as your mystery deal and that you have been very happy with all aspects of your stay at our premium serviced residence. We are pleased to learn you have...

Reviewed 3 weeks ago

Room is spacious, was checked in by 'kelvin' from the front office. it was smooth and fast. lovely swimming pool with the living room on 19th floor. only bad thing is the room speaker, one side of the speaker is down and was having a little hard time connecting HDMI cable to the tv. will book this hotel next time...

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1Thank cktannn
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear cktannn, Greetings! The ream at Ascott Raffles Place Singapore is elated you had an awesome staycation with us and we sincerely thank you for choosing our serviced residence as your relaxing get-away from your busy work schedule. We are truly heartened to learn that our service and facilities have impressed you. All of us sincerely thank you for your...

Melbourne, Australia
Reviewed 4 weeks ago

The apartments are very spacious compared to hotel prices around the equivalent rate. Gym and pool are great as well - gym has all modern equipment, and the pool length is good for lap swimming (and has a fantastic view, being all glass walls. Kitchen has everything you need, and the complimentary Nespresso machine and TWG tea is a nice...

Review collected in partnership with this hotel
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Thank T C
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear TC, Greetings! The team at Ascott Raffles Place Singapore is thrilled to learn you had an enjoyable and comfortable stay at our serviced residence and have found much value in your recent stay with us. All of us are delighted you have been impressed with our well-appointed and spacious Suite. At Ascott Raffles Place Singapore, we recognize that well-heeled...

Melbourne, Australia
Reviewed 4 weeks ago

I have had the highest level of customer service from my stay here. Couldn't have thought more highly than what they staff did to help ... especially Melina Great rooms, brilliant location and great facilities like bar, pool, lounge areas. Would definitely be back to stay and couldn't recommend highly enough.

Review collected in partnership with this hotel
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Thank Kevin D
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear Kevin D, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for taking time to share your recent stay experience at our serviced residence on Tripadvisor. We are delighted you had a wholly enjoyable and comfortable stay with us and have found our central location both ideal and convenient. All of us are truly humbled and...

Reviewed 15 February 2017

Pros: well-equipped spacious room, nice bathroom, pleasant staff, good location for the CBD, roof-top swimming pool, gym. Cons: noisy air-con, room service is poor and extremely overpriced, breakfast options were terrible. If you just want to have a continental breakfast (fruit / cereal / toast) then the only options were a few slices of orange, one variety of cereal (cornflakes)...

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Thank Hannah B
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear Hannah B, Greetings! We deeply regret to learn your overall stay experience at our serviced residence was impacted by your lackluster Breakfast experience and we sincerely apologise for the disappointment caused to you. Kindly allow us to assure you we have taken note of your valuable and detailed feedback on the Breakfast quality and our management shall be sharing...

London, United Kingdom
Reviewed 13 February 2017

My boyfriend and I stayed for 2 nights over his birthday weekend. At 3am on the first night, the entire suite went into a blackout with no lights, no air condition, or even phone access. Despite the initial shock, we figured that this was a heritage building and we'll head down to let the concierge know about the situation (the...

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Helpful?
Thank Joy H
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear Joy H, Greetings from the management of Ascott Raffles Place Singapore! We appreciate you taking the time to provide us with such a detailed feedback about your stay experience at our serviced residence. We sincerely apologise for the disappointment and inconvenience caused to your boyfriend and you by the regrettable power trip in your Suite. Kindly allow us to...

Melbourne, Australia
Reviewed 5 February 2017

This is a serviced apartment and not an international hotel. So it would be harsh to compare. My rating is relevant to other serviced apartments. Positives - large room, view over Marina Bay, location great for Financial Centre Towers and the underground. The clock tower hawker area very close. Level 19 outside area is nice with a view over Marina...

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Helpful?
Thank Ian_Behind_Blue_Eyes
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear Ian_Behind_Blue_Eyes, Greetings! The team at Ascott raffles Place Singapore sincerely thanks you for taking time to write this valuable and fair review on your recent stay at our serviced residence. We are delighted you enjoyed your stay with us and found time to relax at our 19th level open-air deck, taking in the panoramic view of the bay area....

Singapore
Reviewed 29 January 2017

It's true that the rooms are huge, the bathroom lovely, and has a kitchen with a full sized fridge, as well as a combined washer-dryer (the joy of every traveller). The kitchen equipment could have done with some cleaning and maintenance. It is in a good location, but because it is in the middle of a city scape, there are...

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Helpful?
Thank Jellylorum
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear Jellylorum, Greetings! Thank you for taking time to write this valuable and candid review on your recent stay experience at our serviced residence. We are indeed heartened to note you have been impressed with our spacious and fully-equipped Suite, especially with the availability of an in-room washer-dryer. We are truly sorry for any disappointment and inconvenience caused to you...

Reviewed 21 January 2017 via mobile

Stayed there for 2 nights at their finlayson suite.Tho room was huge,but not too cosy. Bathroom is showing its age. Pros:location Close to marina shopping mall and dining options Cons:no minibar(only had 2 bottles of water and 2 cans of coke zero placed inside the fridge) Restaurant/bar closes at 9:30pm,no room service after that. Even at 6:30pm on saturday,there was...

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Helpful?
Thank Raimis v
Cynthia L, Guest Relations Manager at Ascott Raffles Place Singapore, responded to this review

Dear Raimis V, Greetings! Thank you for taking time to write this review. We are indeed heartened to learn you enjoyed your stay in our spacious and fully-equipped 108sqm Finlayson Suite and have found our central location ideal for your recent trip to Singapore. We deeply regret to learn your experience at our serviced residence was detracted by the service...

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ascott Raffles Place Singapore is a paragon of cultured living set in the heart of Singapore's financial cityscape. The heritage building restored from its 1950 splendour, is a distinct and exclusive residential experience with its Art Deco architectural facade set against the modern cityscape. The prime location grants immediate access to the multitude of business and financial institutions in the CBD area. Also close are the renowned entertainment and shopping districts, international restaurants and cultural destinations unique to Singapore.Each of these serviced suites at Ascott Raffles Place Singapore is designed to articulate sheer luxury and ensure absolute peace of mind. Be lavished with unrivalled personalised services and extensive business support in the comfort and privacy of an elegant, fully-equipped home. With a commanding view of Singapore and designed for optimum luxury, Ascott Raffles Place Singapore provides the extravagant comfort, elegant suites and the supreme privacy desired in a luxurious serviced suite. ... more   less 

Additional Information about Ascott Raffles Place Singapore

Address: 2 Finlayson Green Ascott Singapore Raffles Place, Singapore 049247, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: $253 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ascott Raffles Place Singapore 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Ascott Raffles Place Singapore Hotel Singapore
Hotel Style:
#49 Business Hotel in Singapore
#50 Family Hotel in Singapore
#55 Romantic Hotel in Singapore
#91 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Raffles Place Singapore staff and other travellers.
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Questions? Get answers from Ascott Raffles Place Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up would be better for traffic noise and a view.”
 of 5 bubbles Jellylorum, 28 Jan 2017 | Read review
“rooms are great but eat elsewhere”
 of 5 bubbles sibs70, 28 Nov 2016 | Read review
“the hot water comes out from shower had an off smell to it. not sure if this is normal in singapore or just the piping system of the hotel.”
 of 5 bubbles mrrudihermawanh, 7 Nov 2016 | Read review
“Take higher floor rooms”
 of 5 bubbles 871jitenm, 15 Oct 2016 | Read review
“We had a high level floor which was lovely ”
 of 5 bubbles SydneyTravelhappy, 4 Oct 2016 | Read review
5 of 5