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Amara Sanctuary Resort Sentosa

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1,005 Reviews from our TripAdvisor Community

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There are newer reviews for Amara Sanctuary Resort Sentosa
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Showing 911: English reviews
Singapore, Singapore
Level Contributor
157 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 April 2014 via mobile

The Amara Sanctuary is ideally located for all the attractions on Sentosa. Everywhere is easy to access on foot or the Sentosa Express. The hotel was clean and quiet and a great base for our stay. Rooms were well appointed and comfortable.

Helpful?
Thank Neil W
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Neil W Thank you very much for taking the time to compliment us! We truly appreciate your kind feedback and are very happy that you have enjoyed your stay with us. It is truly a delight to learn of your appreciation of our strategic location as well as the tranquility that the resort offers. We look forward to welcome... More 

Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 April 2014 via mobile

It's been a year since our wedding at Amara Sanctuary Resort, Sentosa. We figured, what better way to celebrate the weekend than to have a quick getaway to the very same place? Our stay was very relaxing and we even decided to lounge around the vicinity rather than visiting universal studios! Here are some of the takeaways: 1. Despite the... More 

Helpful?
Thank dorothy c
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear dorothy c Thank you very much for taking the time to compliment us! We truly appreciate your kind feedback and are very happy that you feel well-taken care of during your stay with us. Your kind compliments have been passed on to our respective departments heads to share with our staff - which I am very certain will motivate... More 

New York City, New York
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 April 2014

Got stuck here for a work conference. Rooms are dirty - I had to change rooms FOUR times. Carpet and curtains are stained, mold and stains on vanities and in bathrooms. Yuck. Service is abysmal - you have to chase down wait staff. Lobby smells of cheap cleaning supplies. Room service never picks up phone, then gets order wrong. The... More 

Helpful?
3 Thank Mexicana555
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Mexicana555 We would like to apologize unreservedly for the disappointment expressed. Please be assured that the management does not condone mediocre service standard. An immediate analysis on the said issues has been convened with the relevant Department Heads concerned. The issues raised have been investigated and appropriate action has been taken to prevent any guests being similarly inconvenienced in... More 

Travellers are raving about these Sentosa Island hotels

Singapore, Singapore
Level Contributor
53 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 April 2014

Stayed at Larkhill Terrace Suites, and its a great getaway. The moment you open the backdoor, you can jump into the pool. Room is clean and comfortable. Breakfast spread is good. The only not so good experience is during checkin and checkout. The checkin was really slow, and there was no one being able to answer the call during our... More 

Helpful?
Thank py_bh
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear py_bh Foremost, thank you very much for your kind review. We are delighted to learn that you have enjoyed your stay with us and have taken good note of your comments about the check in/out experience. Your comments about the unanswered calls have also been duly noted. We would like to assure you that the management does not condone... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 March 2014

Was there for a staycation. our bedroom's AC wasnt working, and we called the recep to inform them and told us they will contact the maintenance personnel over, which didnt happen. Called the reception, nobody answered the phone for 45mins. Went over to the lobby, and saw 2 employees standing there not doing anything. Spoke to one of them, and... More 

Helpful?
3 Thank Yulin Yuyu T
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Yulin Yuyu T It was disheartening to read about your experience and our sincere apologies for failing to meet your expectations. We are extremely concerned and are treating the matter seriously. We trust you will accept that the difficulties you had experienced are certainly not reflective of our normal standards. An emergency review is currently in progress to discover... More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 March 2014

i always book aramar Hotel/resort, as they have very good services & attentive staffs. food is great! HIghly recommend To all Friends! and wanted to join as a member if i could or if staffs regconize me i hope to upgrade etc. overall decos & area are suitable & comfortble!

Helpful?
Thank Esther Y
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Esther Y Thank you very much for your kind review! We truly appreciate your kind feedback and are very happy that you feel well-taken care of during your stay with us. Your kind compliments have also been passed on to our respective departments heads to share with our staff - which I am very certain will motivate us to... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 March 2014

We booked a room at the resort for a week's break. We booked the room with direct access to a lap pool and a private out door area with sun bed. The average room rate for each night was $700 so we expected a high standard. When we arrived around midnight, the reception staff were less than engaging. The room... More 

Helpful?
6 Thank Chris D
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Chris D Thank you very much for having taken the time to review us. We were sorry to learn of your concerns and at the outset, please accept our sincere apologies for the disappointment you have expressed. We sincerely regretted the shortfall in the services and room expectations you have mentioned and convened an immediate analysis on the said... More 

Singapore, Singapore
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 March 2014

This was our second stay at Amara Sanctuary; the hotel has aged and has not been maintained well and it shows. We arrived early at 12 noon and understood that the rooms were not ready so we came back at 3pm, the official check in time (which we found to be fairly late). The check in queue was long and... More 

Helpful?
1 Thank camelot77
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear camelot77 Thank you very much for your review. We would like to apologize unreservedly for dampening your stay with us and sincerely regretted the shortfall in the services and room expectations you have mentioned. An immediate analysis on the said issues has been convened with the relevant Department Heads concerned. Please be assured that the issues raised have been... More 

Singapore, Singapore
1 review
Reviewed 25 March 2014

Our stay was pleasant, we got a deluxe room during our stay, the check in was very fast and the concierge people were very friendly. The hotel greenery is stunning and very well maintained. Peacocks roam around the grounds and birds could often be seen on the roofs of the hotel. It was very, very nice... I specially enjoy the... More 

Helpful?
Thank serenetpy
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear serenetpy Thank you very much for your generous praise of our Front Desk Associates' efficient and helpful service at point of check in. It is also wonderful to learn of your appreciation of our strategic location as well as the stunning views of the resort. All of us from the resort are very much motivated by your kind compliments... More 

Perth, Australia
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 March 2014

Stayed here for 4 nights on our way back to Australia. The hotel is well placed and within walking distance of most attractions on Sentosa. The room was a good size with a comfortable king bed and a great ensuite with a large shower recess. We only had breakfast at the hotel each morning which is a buffet with ample... More 

Helpful?
Thank HasoClan
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear HasoClan Thank you very much for taking the time to compliment us! We truly appreciate your kind feedback and are very happy that you feel well-taken care of during your stay with us. We are delighted to know that you appreciate our strategic location as well as the room's views and amenities. It is also wonderful to learn that... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Amara Sanctuary Resort Sentosa is a 140-room boutique resort in Singapore nested within 3.8 hectares of secluded tropical gardens on the hillside of Sentosa’s popular Palawan Beach.A ten minute drive from the Central Business District on mainland Singapore, it is easily accessible for both business and leisure travellers.Winner of Singapore Tatler The Best of Singapore Awards 2010 to 2013 - Best Resort.Winner of Singapore Service Class Award 2012.Winner of AsiaOne People's Choice Awards 2009 - Best Resort.Winner of URA Architectural Heritage Awards 2007 - Category A. ... more   less 

Additional Information about Amara Sanctuary Resort Sentosa

Address: 1 Larkhill Road, Sentosa Island 099394, Singapore
Region: Singapore > Sentosa Island
Price Range: $210 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Amara Sanctuary Resort Sentosa 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Amara Sanctuary Resort Sentosa Hotel Sentosa Island
Amara Sanctuary Sentosa Island
Amara Sanctuary Hotel Sentosa Island
Hotel Style:
#3 Top resorts Hotel in Sentosa Island
#9 Spa Hotel in Sentosa Island
#10 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Amara Sanctuary Resort Sentosa staff and other travellers.
6 questions
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Questions? Get answers from Amara Sanctuary Resort Sentosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest not to stay in the Larkhill suites”
 of 5 bubbles JKo78, 24 Nov 2016 | Read review
“Rooms on the first floor gives you chance to see the peacocks at close range.”
 of 5 bubbles sd1209, 13 Nov 2016 | Read review
“the newest rooms are at the sanctuary block”
 of 5 bubbles family6Singapore, 5 Nov 2016 | Read review
“Ask for an upper floor veranda suites with a private outdoor veranda”
 of 5 bubbles 1TraveltheWorld, 1 Nov 2016 | Read review
“Nice for couple”
 of 5 bubbles HotelGuestL, 31 Oct 2016 | Read review
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