Siloso Beach Resort Sentosa
About
Finding an ideal family-friendly resort in Sentosa Island does not have to be difficult. Welcome to Siloso Beach Resort Sentosa, a nice option for travellers like you.
Rooms at Siloso Beach Resort Sentosa provide a flat screen TV, air conditioning, and a refrigerator, and guests can stay connected with internet access.
In addition, while staying at Siloso Beach Hotel guests have access to 24 hour front desk, 24 hour check-in, and room service. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Siloso Beach Resort.
For those interested in checking out popular landmarks while visiting Sentosa Island, Siloso Beach Resort is located a short distance from Sentosa Merlion (0.2 mi) and Tiger Sky Tower (0.2 mi).
While in Sentosa Island be sure to experience local tapas favourites at The Knolls, FOC Sentosa, or LeBar.
If you are interested in exploring Sentosa Island, check out a natural history museum, such as Sentosa Nature Discovery.
Siloso Beach Resort Sentosa puts the best of Sentosa Island at your fingertips, making your stay both relaxing and enjoyable.
Location
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Transport on the island means that the city centre is easily and quickly accessible, so the islands natural and many man-made attractions can be enjoyed without being too far away from Chinatown, Marina Bay, shopping centres and other city sights.
All in all a good and relaxing alternative to staying in the hustle and bustle of the city. The resort would greatly benefit from a major renovation, but that would inevitably push up the cost to stay here.



Yes the bar on both the rooftop and pool no longer exist which is a shame and does mean management lose money to outside bars and 7/11 next door. They do need to modernise but the setting and the pool is quite beautiful we really relaxed. I went in with low expectations but was pleasantly surprised. At the time of our stay the price we paid was a lot less then all the other Sentosa hotels as well as many in the CBD the pool alone sold it to us and the beach at the back door made up for any of the downsides.
However, do not think of ordering any celebration cakes ( such as Birthday, Anniversary, Graduation........) as the hotel WOULD NOT request their coffeehouse to make for you at all. Remember to bring your own cake for any occasion even the cream on the cakes may be smashed...........................
1. We had booked from MMT and paid extra for double bed room but upon arrival I was told they cant provide me a double bed only twin bed will be allotted . When i told the guy i booked for a particular double bed room as we have a infant with us . The receptionist said as we booked from 3rd party so the bed type is not assured unless they book thru them. I had a infant baby i asked the receptionist guy to reconsider but he denied.
Next day early morning around 8 AM we didn’t have water bottles so called the receptionist to send water bottles the reply what we got was the worst response we ever came across in my life. They said the bottles will be sent only after 10:00 AM -12:00 PM . I asked the guy do we have to suffer with out water till then ? He said thats how they work and if we need before that then he asked me to go out and buy from the 7eleven store.
We booked the room for one night only as We had a plan to extend our stay for 2 more nights if service and everything is good thats what I usually do but we checked out the very next day and stayed at OASIA Resort which is 500m away from this resort. They are much more better and good location with great service and helpful staffs .
They don’t provide any customer service while checking out i had multiple luggage bags called the reception to send someone to help me with my luggage but nobody picks the call. I went to the reception and the lady said they dont have anyone to help and i have to wait 30-40 mins . The lady sounded dramatic so i said ok i can wait i will stay in the room till then , Immediately other guy next to her said no problem u can keep the luggage outside we will send someone and they picked it up within 5 mins. All they had to do was do not provide any customer service and not to care about guests. .
The location is good thought but if you spend 50- 100$ more ( Thats what i did for the next 2 days of our stay at Sentosa) then you can find other resorts with great customer service and good location


The rooms were small, the bathroom tiny with a small handheld shower, not more than 1 person could fit in the bathroom.
2 towels were provided for each room, no hand towels, wash towels or anything else. Towels were frayed and thin, the kind I would use to mop my floors. Floors got soaked when showering.
I'd purchased breakfast for the 3 nights - Was told that I had to make a reservation for it. Was given 2 set options for the breakfast - we ordered 2 of the 2. For every option, everything was placed on a medium sized plate, extremely small portions and totally unappetising. 2 plain and 2 raisin croissants were brought to the table by a wait staff, they were doughy, not crispy and seemed like they were heated repeated times. We didn't eat them. There were 2 variety of juices to choose from, which was 10% juice, 90% water! The only things that we got to eat from was 4, golf ball sized pancakes and 4 cheese toasty sandwiches which was to our satisfaction, everything else was terrible! The assistant manager heard our grievance, but astonishingly said to us that he has the croissants at the cafe all the time and thinks they're very nice. Certainly don't think he's had much experience with a crispy, hot, delicious croissant!
I was so dissatisfied with the rooms and the breakfast, I complained at reception. At first I was told that there were no other rooms available, but eventually was offered an upgrade. I got the impression that the 2 reception staff were under pressure and were genuinely trying to help.
I chose to take and put up with the upgraded room as I just couldn't deal with moving to another hotel with tired and restless kids. The upgraded rooms were only slightly bigger on the 7th floor, nothing else different. Towels were still of the same quality, but at least we could move a little easier without bumping into each other. The rooms were somewhat clean, I'd found a used elastoplast on the floor under the chair in the room and doona cover was stained and frayed.
I'd also requested reception to give me a refund on the breakfast for the following days, which I believe they've refunded as they told me so, but no receipts or anything to prove it.
For me, the redeeming factor was the pool area and the location. Easy access to the beach, the tram, and all facilities on Sentosa.
The rooms are not plush, more motel style but clean. This is an older hotel.
The hotel support’s the disabled community giving them jobs.
We loved the ethos of this place with the added bonus of being next to the beach, restaurants and close to all activities.
With such a huge resort .. they should have ample staff atleast to cater to the services . We stayed for 2 nights and 2 evenings at 4.30pm we were told that the staff has gone for dinner and hence we cannot be provided with iron or any other supplies in the room .Also to mention I had to call reception/room service atleast 10 times to get this answer.
After paying such exorbitant room rent , if this is the quality u give .. then it's a shame on the behalf of the management.
In a separate incident.. for all the 3 days we stayed .. we weren't given towels and had to run to the pool to get their pool towels cause they were supposedly out of stock for towels . Even when we checked in .. room did not have any towels .
We were to be given pool /garden/ beach view but all we got was blank wall view ( Room no 630) , and were obviously given a standard reply of rooms not being available 🙄.
Hotel has not bar .. not even a proper restaurant to sit and eat . Will never recommend the hotel to anyone ever . Please don't spoil your holiday



The info guide said we needed to book time slots for the pool but this was not required, every night we would go down to the pool about 9/10pm and have the whole place to ourselves. We would sit in the lovely hot tub and relax, listening to all of the nature sounds around us. This was such a lovely special time for us, to just be alone with the nature and we were generally undisturbed, sometimes other guests would come down for a swim but the hotel was quite quiet and peaceful at this time.
The pool is beautiful and there is no horrible smelly chlorine, it's natural spring water and a lovely temperature even at night thanks to Singapore's beautiful weather.
The room was large, spacious with great shower. The view was so incredible that we didn't once close the blinds, every morning we woke up to the stunning view of the rainforest and siloso beach in the distance from the large window.
The free shuttle bus stops right outside the hotel, we got the free monorail from vigo city and this was easy to navigate, even with luggage and after a 14 hour flight and MRT from the airport- harbourfront.
Lots of the staff have special needs, which is great to see inclusivity, everybody did their job very well. Everyone was happy to help with anything needed and they were always around to help, ie when we needed some assistance with the safe.
Wifi is excellent
Cleanliness is excellent
Restaurant is excellent
Staff were excellent
View from room 715 is excellent
Best hotel we've stayed in, we were very sad to leave
One small thing is that the hotel prided itself on being eco friendly, with no straws and using spring water etc. This was great, we love being eco friendly, but we found it confusing to find plastic water bottles, toothbrushes and miniature toiletries in the room. These were great to have, but sends a mixed message on an eco resort due to it all being plastic. Maybe they are working on an alternative, but all eco steps are positive and make a difference.
Overall this hotel is 10/10
No pics of hotel on my phone, but pics of local area included


"The free shuttle arrives every 15 minutes but can be full at times. The Monorail station is actually very walkable - 15 mins slow stroll"Read full review
"Worst customer service.. they wont provide you even water if you want it badly . You hVe to wait 2-4 hrs before the room service comes"Read full review
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