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W Singapore Sentosa Cove

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W Singapore Sentosa Cove
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1,724 Reviews from our TripAdvisor Community

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Showing 1,568: English reviews
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New Delhi, India
Reviewed yesterday NEW

The hotel is little away from main tourist attractions of Sentosa (10-15 min drive). However scores a high 5 in everything else. @ Great service @ Great rooms, exceptional view of the bay, good in-room amenities @ Nice breakfast spread, mostly Chinese and Malay dishes but basic continental remains there

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Helpful?
Thank Ehteshamul
Reviewed 2 days ago NEWvia mobile

We had a great stay in fabulous room. My 2 years old son enjoyed the kids pool. We had a surprise cake, balloon and poster from ms Sharon and the team! Thank you! Follow by more gift and surprises. Chocolate, drinks and romantic decoration when we return from dinner. We love the kitchen buffet! The staffs are attentive, friendly and...

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Helpful?
Thank Cheng W
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Cheng W, Thank you for your fabulous review! Our talents love to celebrate special occasions and were delighted to be able to host you and family for your anniversary. We are known for our W hospitality, and we are elated that you felt that love from our talents during your time with us. I have shared your comments with...

Reviewed 3 days ago NEW

Brilliant hotel Excellent Staff they ensured we had a wonderful time and we are looking forward to next year. W. means Woñderful and it is. Various choices for meals in hotel great pool and surroundings

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Helpful?
Thank Ann B
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Ann B, We were thrilled to host you during your recent stay and we thank you for taking the time to provide your feedback. At W Singapore, we take pride in on our whatever/whenever promise and I couldn’t be happier to hear how our talents made such a glowing impact on you. We personally love our WET (Pool) and...

Singapore, Singapore
Reviewed 4 days ago NEW

Firstly, I would like to express my millions thanks to the Winsider - Nestor Sia. He is the one who made our stay. Thank you for his pre-arrival email and all the valentine's decoration arrangement. We was surprised when we stepped into our room. We duly appreciate for his kind effort that he and the W team had shown us....

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Thank LiawS
Reviewed 5 days ago NEWvia mobile

The moment entering the room has been already WOW. Great room features and thoughtful gimmicks. Aaron from the front desk was excellent by giving his best to welcome us and making the whole intro to the max. Specially thanks to Johann at the woo bar for his welcoming and great service! He had brought us the night unusual with great...

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Helpful?
Thank 진영 홍
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi 진영 홍, We thank you for sharing such a warm review and couldn’t be happier to learn about your fabulous stay! Our WET (Pool) that is open 24 hours is loved by everyone and we are so glad to hear that you had a great time there. We truly take pride in on our whatever/whenever promise and I am...

Basingstoke, United Kingdom
Reviewed 5 days ago NEW

We stayed at the W Hotel on Sentosa Island for 3 days after a cruise. The Hotel is in a very quiet area in Sentosa Cove. The rooms were large with a Bath and wet room shower with large comfortable beds. The breakfast were very good with an unbelievable variety to select from. The hotel has a large pool, a...

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Helpful?
Thank angbrit
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi angbrit, We were thrilled to host you during your recent stay and we thank you for taking the time to provide your feedback. I am really happy to hear you enjoyed our facilities, staff and services. W is a contemporary design lead lifestyle brand. Each W hotel is designed to reflect the brand’s ongoing dedication and passion for innovation...

Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

Spent a weekend away from home in this place. You pay an arm and a leg for a room here. However, it never lives up to the price it commands! Service is sub-par for a 5-star establishment. Rooms are beginning to look dated and in dire need for a refresh. I've stayed her many times over the last few years...

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Thank FriedWanton
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi FriedWanton, I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, we have fell short in this area. We are aware of the shortfalls and have started doing minor renovation...

Singapore, Singapore
Reviewed 1 week ago NEW

Came to this lovely establishment for a short staycation with friends over the weekend. Staff at the reception was fantastic and gave off amazing vibes, which was a great way to start the wonderful weekend ahead. The room was aptly called 'Fabulous Room', being greeted with an interesting mix of sensuous purple and white lights. There are several customised mixes...

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Helpful?
Thank Leo_Tan87
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Leo_Tan87, Thank you very much, what a glowing review! We are simply glowing that you had such an enjoyable stay here with us, from the room with a good view of the pool & the surroundings to the amazing time you had at our WET (Pool) and not forgetting our service-driven talents (staff) that made you feel warm and...

Jeddah, Saudi Arabia
Reviewed 1 week ago

A good bar at the main swimming poool , good fast foods , good juices,, but it was slow service. You can hav your order food or drinks at the beach, they bring it to you. Some juice were fresh , while some are not.

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Helpful?
Thank ProfSalim
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi ProfSalim, Thank you for your candid feedback. We are dismayed that your stay fell short in respect to the lapse in our service. I have shared this with our respective managers in charge to ensure that improvements are made and talents pay more attention to our service delivery. It is a delight to hear that you enjoyed the bar...

Singapore
Reviewed 1 week ago via mobile

Did a 1 night staycation recently and it was a good chill out stay. The location is a little off, though they do have shuttle busses running to and from Vivocity, the nearest connection to public transport. But if you are planning to stay within Sentosa and keeping your activities within the island, this isn't too bad an option. The...

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Helpful?
Thank dyhx
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi dyhx, Thank you for your fantastic review and taking the time to share your wonderful experience with us! We are delighted the room, service and all around W experience was marvellous for you. As design is one of the Passion Points of W brand, followed by music, fashion and fuel, the design elements (like the mood lighting) and fixtures...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on a resort island with sparkling sea views, W Singapore - Sentosa Cove is Asia's new tropical playground and the perfect destination to sip, play and flirt. An oasis of modern luxury for discerning business travellers, vivacious staycationers and sophisticated globetrotters. ... more   less 

Additional Information about W Singapore Sentosa Cove

Address: 21 Ocean Way, Sentosa Island 098374, Singapore
Region: Singapore > Sentosa Island
Price Range: $374 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Singapore Sentosa Cove 5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Travelocity, Asiatravel.com Holdings and Hotels.com so you can book your W Singapore Sentosa Cove reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Luxury Hotel in Sentosa Island
#4 Spa Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from W Singapore Sentosa Cove staff and other travellers.
20 questions
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Questions? Get answers from W Singapore Sentosa Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior room”
 of 5 bubbles P2560VNannb, 21 Feb 2017 | Read review
“Ensure no one is smoking next to your Away Room!”
  • Plunge Pool
  • Cheers
  • Chilling
  • Good Morning
  • Private plunge pool
  • Away Room
  • Private plunge pool
 of 5 bubbles LiawS, 20 Feb 2017 | Read review
“We were on the 4th floor it was very quiet.you can have your own plunge pool for an extra $200 Singapore a night”
 of 5 bubbles angbrit, 19 Feb 2017 | Read review
“Get a room overlooking the pool and yachts”
  • View from the Fabulous Room
 of 5 bubbles Rex_raccoon, 13 Feb 2017 | Read review
“Top notch customer service”
 of 5 bubbles stevex2016, 28 Jan 2017 | Read review
5 of 5