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Village Hotel Sentosa by Far East Hospitality

10 Artillery Avenue 02-01 Palawan Ridge, Sentosa Island 099951 Singapore
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Traveller (1027)
Room & Suite (161)
Dining (52)
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About

#8 of 16 hotels in Sentosa Island
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
The kids-friendly Village Hotel Sentosa offers an energetic, fun and vibrant stay for families, as well as leisure and meeting groups. The hotel's 606 cosy guest rooms are themed with sun-washed hues reflecting the natural surroundings and the sea. Four themed pools and recreational activities from the family scavenger hunt, pool games, sandcastle building, aqua fitness to movie night by the pool ensuring that everyone has a fun-filled time.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car park
Wifi
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Vending machine
Poolside bar
Highchairs available
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Cable / satellite TV
Bidet
Safe
Telephone
Clothes rack
Private bathrooms
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Chinese, Japanese, Malay and 1 more

Location

10 Artillery Avenue 02-01 Palawan Ridge, Sentosa Island 099951 Singapore
Village Hotel Sentosa by Far East Hospitality
875Reviews37Q+A100Room tips

Reviews
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lena l wrote a review 19 Feb
1 contribution
Overall, the Village Hotel Sentosa is a decent hotel, but its service needs improvement. My husband left his glasses on the edge of the swimming pool while swimming. The next morning, they were gone without a trace. After inquiring with the staff, we only received a very perfunctory response. In the following days, no staff member took the initiative to inform us of the search results. Until the morning of check-out, we inquired with the front desk again, and she said she didn't know about it and needed to confirm with the relevant personnel again. This shows that the hotel staff did not help us confirm the whereabouts of the glasses again, nor did they pass on the matter of searching for the glasses to others. It is hard to imagine that in a resort hotel with a good reputation, glasses placed next to a swimming pool with surveillance cameras could magically disappear, and the hotel has no solution. Due to the loss of the glasses, it brought a lot of inconvenience to our subsequent travel. In summary, this is our first time choosing the Village Hotel Sentosa. The hotel's architectural style and convenience have left us with a good impression. However, the episode of ignoring the lost glasses is indeed disappointing.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JennyLee90 wrote a review Aug 2022
2 contributions2 helpful votes
Hotel's Favourite
It was nice to stay in this hotel. Hotel assistants are very friendly and kind. We have 9 month baby so when we choose hotel very hard to choose ; but this decition was totally right . It was great decision to stay in village hotel. They provided baby tub also. If you are come with your family ; definately need to stay in village hotel sentosa. All facilities and services for kids. It was very grateful to stay in here, very enjoyed. Will be back next time. Thank you so much for provided all services
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Adam Loo, Guest Services / Front Office at Village Hotel Sentosa by Far East Hospitality
Responded 31 Aug 2022
Dear JennyLee90, Thank you for taking the time to share your experience during your recent stay with us. I am truly proud of the entire team relentless efforts as we truly value your gracious feedback, as we continually strive to meet our guests’ expectations, and our own. I am glad that you have enjoyed our facilities and Playtivities that we have. I look forward to the opportunity to welcoming you back to our Village in the near future. Yours Sincerely, Adam Loo “Where you eat, play and explore like a local”
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SK wrote a review 18 Feb
3 contributions2 helpful votes
When we checked into the hotel, the process was very smooth. The check in staff were very friendly and helpful and guided us on how to get around the hotel and Sentosa as well. Thank you to the friendly staff (sorry didn't catch your names). This staycay was for our anniversary and the hotel staff (Suriya as seen on the card) prepared balloons, swan towels and some mini cakes which both of us enjoyed. Thank you for that. Overall the hotel had a very good vibe and wonderful location, the beach station and other facilities are just a few minutes walk away as well as a bus stop in front of the hotel and there is also a shuttle bus to bring hotel guests to vivocity. For those who are hungry or thirsty, there are many eateries around and for late night cravings, vending machines are located at every lift lobby. I believe there is a 24 hour room service from one of the restaurants as well. And there is a 7-11 nearby too. Clean drinking water is also available in every room. We didn't get to use the pool but it looked nice and lively. Overall for a nearby getaway, we would highly recommend the Village Hotel. Thank you for making our stay an enjoyable one. Cheers
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Use the shortcut through to get to the beach station and the attractions and facilities there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zaffry Othman, Owner at Village Hotel Sentosa by Far East Hospitality
Responded 2 days ago
Dear Skywarrior11k, Thank you for taking the time to share your recent experience with us. We are thrilled to hear that you enjoyed your staycation with us, especially for such a special occasion. We truly appreciate your kind words about our staff, particularly Suriya, who went above and beyond to make your stay memorable. It's wonderful to know that you found our location convenient and our facilities satisfactory. We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future! Yours Sincerely, Zaffry Othman "Where you eat, play and explore like a local"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roving08587760387 wrote a review 16 Feb
1 contribution
Kem’s service is really nice .she’s very patient with our problems.we are very happy about this.she’s very careful because my mom birthday is on this month and Kem prepared some gifts for her.we’re so surprised about this. We hope to meet her again.wish that she can have a nice day!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zaffry Othman, Owner at Village Hotel Sentosa by Far East Hospitality
Responded 2 days ago
Dear Roving08587760387, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our service and that Kem was able to assist you with patience and care. Making your mother's birthday special was our pleasure, and we're delighted that you were surprised and happy with the gifts. We truly appreciate your kind words and look forward to welcoming you back at our Village soon! Yours Sincerely, Zaffry Othman "Where you eat, play and explore like a local"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sightsee39394979892 wrote a review 16 Feb
1 contribution
I felt the hotel's warm welcome. Kem and Aaron are amiable and kind. Thank you so much for supporting our family. The hotel's location is very convenient for those who want to spend much time in Sentosa. ————————————-*_* ——————————-———*_*
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zaffry Othman, Owner at Village Hotel Sentosa by Far East Hospitality
Responded 2 days ago
Dear Sightsee39394979892, Thank you for sharing your experience with us. We're thrilled to hear that you felt warmly welcomed by Kem and Aaron during your stay. It was our pleasure to support your family and ensure your comfort. We're also happy to know that our hotel's location was convenient for your plans in Sentosa. If you ever find yourself in the area again, we'd love to welcome you back at our Village for another enjoyable stay. Yours Sincerely, Zaffry Othman "Where you eat, play and explore like a local"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roving32493038554 wrote a review 15 Feb
1 contribution
Very impressed by the service at counter ! They give me a birthday gift and free breakfast for my birthday ! They upgrade the room for me to a big room! The customer service name KEM very friendly and polite ! They provide free ice cream while we are waiting to check it !
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zaffry Othman, Owner at Village Hotel Sentosa by Far East Hospitality
Responded 2 days ago
Dear Roving32493038554, Thank you for sharing your wonderful experience with us! We're delighted to hear that you were impressed by our service and we appreciate your kind compliments for Kem. Making your birthday special was important to us, and we're glad you enjoyed your stay. We appreciate your kind words and hope to welcome you back soon for another memorable experience! Yours Sincerely, Zaffry Othman "Where you eat, play and explore like a local"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Odyssey67189523350 wrote a review 14 Feb
1 contribution
Excellent service at check in and clear explanation of the facilities. Shout out to Kem, Abby and Eyllen for their said excellent service to us. When I asked what, where and when for places we have to go, they were able to answer quickly and even walked us through!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zaffry Othman, Owner at Village Hotel Sentosa by Far East Hospitality
Responded 2 days ago
Dear Odyssey67189523350, Thank you very much for your wonderful review! We're thrilled to hear that you had an excellent experience at check-in and that Kem, Abby, and Eyllen provided outstanding service to you. It's fantastic to know that they were able to assist you with clear explanations of our facilities and help guide you with recommendations for places to go. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to them. We look forward to welcome you back to our Village for another memorable stay! Yours Sincerely, Zaffry Othman "Where you eat, play and explore like a local"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Quest525269 wrote a review 9 Feb
1 contribution
Hotel was really good ,staff war really freindly and helpfull specially Kem and Wiyan.I really appreciate their help and made stay good .We will definately refer to our family and Freinds for Village Hotel Santosa.I hope I come back soon.Breakfast was more varieties pool was really good for kids and adults.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zaffry Othman, Owner at Village Hotel Sentosa by Far East Hospitality
Responded 2 days ago
Dear Quest525269, Thank you very much for your fantastic review! It's wonderful to know that our staff, especially Kem and Weiyan, made your experience memorable with their friendliness and helpfulness. Your kind words mean a lot to us, and we're grateful for your intention to recommend us to your family and friends. We're happy to hear that you found our breakfast spread to your liking and that the pool was enjoyable for both kids and adults alike. We can't wait to welcome you back soon for another fantastic stay! Yours Sincerely, Zaffry Othman "Where you eat, play and explore like a local"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mobile56949864677 wrote a review 9 Feb
1 contribution
One of the most welcoming and so children-friendly hotel that weve checked in! Thank you to ms.kem for giving us lots of snacks and gifts for the kids, they loved it so much and are having so much fun, i love the service and the care of each receptionist in this hotel, especially ms.kem. Thank you 🫶🙏
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zaffry Othman, Owner at Village Hotel Sentosa by Far East Hospitality
Responded 2 days ago
Dear Mobile56949864677, Thank you for your heartwarming review! We're thrilled to hear that you and your family enjoyed your stay at our hotel. It's wonderful to know that Kem's hospitality, along with the efforts of our receptionists, made your experience memorable. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay! Yours Sincerely, Zaffry Othman "Where you eat, play and explore like a local"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Quest00244078226 wrote a review 8 Feb
1 contribution
We had such a wonderful experience! From the moment we walked in to check in, Kem was so helpful and friendly. She entertained our 3yo so we could do the paperwork, gave us all snacks, and when we mentioned it was our wedding anniversary she gave us a lovely gift. We have had a wonderful stay and we highly recommend!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zaffry Othman, Owner at Village Hotel Sentosa by Far East Hospitality
Responded 2 days ago
Dear Quest00244078226, Thank you for sharing your delightful experience with us! It brings us great joy to hear that Kem provided such helpful and friendly service from the moment you arrived. Making your stay enjoyable and memorable is always our goal, and we're thrilled to know that Kem went above and beyond to accommodate your needs. We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Yours Sincerely, Zaffry Othman "Where you eat, play and explore like a local"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$307 - AU$442 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Village Hotel Sentosa
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
606
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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VILLAGE HOTEL SENTOSA BY FAR EAST HOSPITALITY: 2024 Prices & Reviews (Sentosa Island, Singapore) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Village Hotel Sentosa by Far East Hospitality
Which popular attractions are close to Village Hotel Sentosa by Far East Hospitality?
Nearby attractions include Universal Studios Singapore (0.5 km), Wings of Time (0.4 km), and Sentosa Boardwalk (0.4 km).
What are some of the property amenities at Village Hotel Sentosa by Far East Hospitality?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Village Hotel Sentosa by Far East Hospitality?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Village Hotel Sentosa by Far East Hospitality?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Village Hotel Sentosa by Far East Hospitality?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Village Hotel Sentosa by Far East Hospitality?
Conveniently located restaurants include Chifa!, Soi Social, and Osia Steak & Seafood Grill, Singapore.
Are there opportunities to exercise at Village Hotel Sentosa by Far East Hospitality?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Village Hotel Sentosa by Far East Hospitality have airport transportation?
Yes, Village Hotel Sentosa by Far East Hospitality offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Village Hotel Sentosa by Far East Hospitality located near the city centre?
Yes, it is 0.6 km away from the centre of Sentosa Island.
Are any cleaning services offered at Village Hotel Sentosa by Far East Hospitality?
Yes, dry cleaning and laundry service are offered to guests.
Does Village Hotel Sentosa by Far East Hospitality offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.