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Shangri-La's Boracay Resort & Spa

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2,682 Reviews from our TripAdvisor Community

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Showing 2,181: English reviews
Makati, Philippines
Reviewed 31 March 2016

More than just its 5 star amenities, which is truly luxurious, this hotel has a very strong advocacy, which makes it the place to go. The Shangri-la is guardian to their surrounding forests, the creatures that live there (check out the Flying Foxes from their lobby at dusk), and the flora and fauna around it. They also have projects with...

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Helpful?
Thank Troy B
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Troy B, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with CSR projects and programs with the local community. It will be a pleasure to share your review with Crisanta - who spearheads such activities. My team and I look forward to welcoming...

Hong Kong, China
Reviewed 29 March 2016

We were a family of five in two sea view rooms. It was very comfortable. The extra bed was ready when we arrived and all the room facilities were good. The resort facilities were also excellent. Although we've been to a couple of other Shangri-la resorts, this one felt much more special. The breakfast was fabulous and the staff are...

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Helpful?
Thank Catherine C
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear candghughes, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida General Manager

Algiers, Algeria
Reviewed 29 March 2016

We just arrived ,excellent that the key word ,a bite expansive but you get for your money . A real Shangri la standard if you went your holiday with no regret it's the no bad surprise address I'm in the room 529 see view with my 2 kids me and my wife are enjoying all family holiday thanks to the...

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Helpful?
Thank boudemagh
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear boudemagh, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Regards, Ester P. Marcaida

Sydney, Australia
Reviewed 29 March 2016

We stayed in a garden view room at Shangri-la Boracay for 4 nights. Everything was just managed really well. Our plane was delayed from Manila, but when we arrived at Caticlan airport, there was a member of staff to greet us and deal with our luggage. We were transported to the jetty, which was a quick 2-3 minute drive away....

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Helpful?
1Thank Sarah E
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Sarah E, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Regards, Ester P. Marcaida

Sion, Svizzera
Reviewed 27 March 2016 via mobile

I am still at the resort whilst I am writing this report. Room 637 Seaview room. Organization is excellent because most of the People are pleasant and professional. Location is one on the best on the Island but, of course, the resort is now too big/ massive to please someone who is spending at least USD 500 per night. This...

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Helpful?
1Thank Lorenzo03
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Lorenzo03, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida

London
Reviewed 27 March 2016

Beautiful location, excellent food and idyllic surroundings. Hotel rooms - large, clean and well equipped. Ours had a great sea view from the spacious and comfortably furnished balcony. Facilities - transfers to white beach were convenient, sporting facilities and activities were great. The gym in particular is impressive. Wi-Fi was effective and fast throughout. Food - breakfast was excellent, dinner...

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Helpful?
1Thank Rick1UK
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Rick1UK, Thank you for taking the time to share your wonderful experience at the resort. I am happy to share to the Elmar and the team your kind words as we are encouraged knowing that our guests such as yourself are satisfied with our services as it is what we strive for everyday. My team and I look forward...

Bangkok, Thailand
Reviewed 26 March 2016

When we arrived at Caticlan airport, our luggage was delayed. The staff in the red uniform took care us about the delayed luggage and send us to the lounge via hotel's van before the speedboat picked up us to the resort. This was very helpful. Very good landscape and beautiful architecture. The resort had private beach and very nice swimming...

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Helpful?
Thank Cho C
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Meawneko, Thank you for sharing your wonderful experience with Shangri-La Boracay. We would love to welcome you back in Shangri-La Boracay on your future holidays. Best regards, Ester P. Marcaida

Shanghai, China
Reviewed 26 March 2016

there is a paradise called Boracay and there is a 5 star hotel in Paradise called Shangrila bracay. the staff the location the service.. i have no words to express how magical this experience was i thank you ! :)

Review collected in partnership with shangri-la.com
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Helpful?
Thank doronovick
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear doronovick, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester...

Dubai
Reviewed 26 March 2016 via mobile

We stayed at the Shangrila Boracay with our 2 year old after a stay at Discovery Shores on white beach. I definitely wanted to stay at the Shangrila after hearing rave reviews from everyone and also as a special treat to celebrate our anniversary. Here's a quick look at what we loved and what we didn't. We loved : -...

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5Thank NTmadfortravel
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear NTmadfortravel, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida General Manager

Binan City, Philippines
Reviewed 26 March 2016

We had an exceptional experience, and I would reccomend the resort highly. The food and service were perfect. We did have a mix up on the beds, they couldn't change the room but did send a bottle of wine. Very low key and relaxing. The spa treatments were great.

Review collected in partnership with shangri-la.com
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Helpful?
Thank 818cynthiamar
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear 818cynthiamar, Thank you for sharing your positive feedback on your stay with us. I'm glad that you had a memorable experience while staying in the resort. My team and I hope to welcome you back in the resort on your future trips. Regards, Ester P. Marcaida General Manager

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: $456 - $942 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Shangri-La Hotels and Resorts, Travelocity, HotelsClick, Hotwire, Booking.com, Cancelon, Asiatravel.com Holdings, Agoda, TravelUp, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Shangri-La's Boracay Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#2 Top resorts Hotel in Boracay
#4 Luxury Hotel in Boracay
#4 On the Beach Hotel in Boracay
#4 Spa Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Boracay Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“premier seaview rooms are facing to the ocean and have great view of sunset even you sit on your terrace”
gurhan33, 21 Apr 2017 | Read review
“The more expensive the better. But I would choose a higher Ocean Front Villa at Punta Bunga Beach.”
andarilhoBR, 19 Apr 2017 | Read review
“if you can afford it upgrade to a villa. you wont regret it.”
vols94, 17 Apr 2017 | Read review
“Email the hotel early to get things for kids -- the hotel provided us with a playpen and bottle sterilizer in the room, and a stroller!”
dinog110, 16 Apr 2017 | Read review
“treetop and loft villas have the best views”
stevoCardiff, 2 Apr 2017 | Read review
5 of 5