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Shangri-La's Boracay Resort & Spa

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2,640 Reviews from our TripAdvisor Community

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Showing 2,149: English reviews
Manila, Philippines
Reviewed 24 March 2016

The Shangri-la experience starts upon one's arrival in Caticlan airport. A Shangri-la representative is there to meet guests and help with the bags. Guests are then ferried a short ride to the hotel's own welcome reception kiosk at the pier. No need to mix or line up with guests of other hotels in the area. From there, a 15 minute...

Review collected in partnership with shangri-la.com
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Helpful?
Thank marianojohntan
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear marianojohntan, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester...

Fribourg, Switzerland
Reviewed 24 March 2016

We stayed at the S-L Boracay for 9 nights and decided to stay in a room rather than a villa as we were on a beach vacation and would spend minimum time in the room anyway. The whole pickup process and transfer to the hotel is a tad lengthy fro Catalin airport but smooth enough. Staf is read to pick...

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1Thank Fribourger
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Fribourger, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester...

Seattle, Washington
Reviewed 23 March 2016

This was perhaps the nicest resort we’ve ever stayed at, we didn’t want to leave and are making notes already for “next time!” We splurged on a treetop villa, so it was also the most expensive place we’ve ever stayed, and we wished we had gone for the loft villa with a private pool. Shangri-La takes care of you from...

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Helpful?
Thank Seattle98101
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Seattle98101, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester...

A TripAdvisor Member
1 review
Reviewed 22 March 2016

Shangri La is simply the best!!! Will go back again soon. Worth every penny!!! The biggest bang for your buck. Luxury, exclusivity, privacy, and great service! I've been to other Boracay resorts, but they all pale in comparison to Shangi La! Shangri La is in a different class. You can't even compare it to any of the resorts in Boracay!

Review collected in partnership with shangri-la.com
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Helpful?
Thank A TripAdvisor Member
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Guest, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester...

Hong Kong, China
Reviewed 21 March 2016

The Housekeepers are amazing, in particular Febbie and his colleagues. My friend had a terrible cold on the first day we arrived in the resort. The housekeeping team gave us an extra pack of tissue without being asked! Also, the housekeeper also sent someone to have our cupboard door fixed without being asked! Their attention to detail, kindness & nice...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Li_eva35
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Li_eva35, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Regards, Ester P. Marcaida

Manila, Philippines
Reviewed 21 March 2016

ive been to boracay several times but this hotel made the other stays insignificant... excellent faciltiies with private beach and luxurious pool.. worth the splurge!!! thumbs up to greg our shuttle driver..

Review collected in partnership with shangri-la.com
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Helpful?
Thank Annalisa M
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear chefannali, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester...

Reviewed 20 March 2016

We came for a family wedding and every detail was superbly handled. The resort is away from the noise and bustle of the southern part of the island and much more peaceful than any other hotels we saw. The resort is extensive and private with very friendly and helpful staff. The gardens are wonderful and expansive with beautiful restaurants in...

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Helpful?
Thank Thefooddoc
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Thefooddoc, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Regards, Ester P. Marcaida

Brisbane, Australia
Reviewed 20 March 2016 via mobile

Stayed at the resort for three nights for a business conference. It is an absolutely amazing location. Staff are very friendly and the service is exceptional. Food was fantastic, specially the breakfast buffet. The facilities including private beaches, pools and the gym are first class and cannot be faulted. Highly recommend this resort.

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Helpful?
Thank Arash A
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Arash A, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Regards, Ester P. Marcaida

Kuwait, Al Kuwayt, Kuwait
Reviewed 20 March 2016

We spent amazing 4 days at Shangri La Boracay resort and spa.The staff are helpful and amazing, rooms are very clean, and the views are incredible.The breakfast buffet has a very large variety of food suitable for everyone. There are so many water activities available on-site so it's the perfect place if you are a water sports lover. the resort...

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Helpful?
Thank Hawra A
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Hawra A, Thank you very much for your positive review about your experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester...

Auckland Region, New Zealand
Reviewed 18 March 2016

Just recently completed a 3 night stay here for our long overdue honeymoon and unfortunately the experience was not what you'd associate with a resort that is supposedly 5-star. In fact, the only 5-star thing about it is the price tag (I paid $500 USD a night for the room). Pros: - After your flight lands at Caticlan airport you...

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Helpful?
6Thank intrepidkiwitraveler
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear intrepidkiwitraveler, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: $471 - $963 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#2 Top resorts Hotel in Boracay
#3 Luxury Hotel in Boracay
#3 Spa Hotel in Boracay
#3 On the Beach Hotel in Boracay
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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