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Shangri-La's Boracay Resort & Spa

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 666*
USD 580*
Great Deal
USD 651*
USD 588*
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2,684 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Boracay Resort & Spa
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Showing 2,182: English reviews
NYC
Reviewed 2 weeks ago via mobile

First, the island of Boracay is all it's said to be, beautiful sugar white sandy beaches, crystalline water, and skies all shades of blue. We selected Shangai-la in part because of the reviews we read and the reputation of Shangai-La as a resort. We have 4 children 7-18 and thought a bigger resort with more activities and amenities would be...

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Helpful?
1Thank Stickyfingers01
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Stickyfingers01, Thank you for sharing your feedback and for choosing Shangri-La's Boracay Resort & Spa for your family holiday getaway. My team and I are completely committed to ensuring that we create a wonderful experience for each and every one of our guests. So I was so sorry and incredibly disappointed to read that we did not manage to...

Victoria, Canada
Reviewed 2 weeks ago

I was there with quite a large group of people for a business/pleasure event and without a doubt, this venue exceeded all expectations for me. The entire group was so well taken care of from the time we got off the plane until our fine departure. The Shangri-La property was outstanding. The guest rooms and villa's had everything you could...

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Helpful?
Thank Katrena M
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Katrena M, Thank you very much for taking the time to post such a great review about your recent experience in Shangri-La’s Boracay Resort & Spa. I was so happy to know that we've managed to exceed you and your group's expectation during your stay. My team and I are completely committed to ensuring that we create a wonderful...

Los Angeles, California
Reviewed 2 weeks ago via mobile

This place epitomizes "resort." The check in/out process, the concierge, the room, the food, everything is designed to elicit a "wow" from the guest. We've started at several resorts and this was easily one of the top two.

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Helpful?
Thank J0ySum
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear J0ySum, Thank you very much for your stellar feedback about Shangri-La's Boracay Resort & Spa! We are delighted to know that you were pleased with our resort. We look forward to welcoming you again in one of your future visits to the beautiful island of Boracay. Sincerely, Anne Busfield General Manager

MN
Reviewed 2 weeks ago

If you like hanging out with people who change diapers on a seat in the plane on the way (standing up during take off) or who play music, videos and games loudly on the beach, then this is the resort for you. Saw "guests" moving other people's stuff off of beach chairs to take them for themselves. If you prefer...

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Helpful?
Thank MplsMark
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear MplsMark, Warm Greetings from Shangri-La’s Boracay Resort & Spa! Thank you very much for taking the time to share your experience. We are very much sorry and incredibly disappointed to know that you had a bothersome experience at the beach during your recent stay with us. Please be assured that my team and I are committed to ensuring that...

Melbourne, Australia
Reviewed 3 weeks ago

I honestly could not find a single fault with this hotel. I was genuinely blown away by not only how beautiful and stunning the hotel itself was, and the views were, but by the service. Although Shangri-La hotels/resorts can be pricey you truly get more for your money with all of the resources, activities and services included in the price...

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Helpful?
Thank DgIgn88
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear DgIgn88, Thank you so much for your fantastic review. I love your description of Shangri-La’s Boracay Resort & Spa. I think the way you have described the experience we create for our guests is perfect – thank you so much! Warm regards, Anne Busfield General Manager

Reviewed 3 weeks ago via mobile

The hotel is situated a secluded quiet area, and has it private beach. Once you arrived at the airport, I was greeted by the Shangri-La staffs and led to airport transfer bus. Throughout the journey to the jetty, and it has private lounge at the jetty! Excellent and personalize service! We took their private speedboat and arrived hotel at 15mins...

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Helpful?
Thank sunny-tab
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear sunny-tab, Thank you very much for taking the time to post such a great review about your recent experience in Shangri-La’s Boracay Resort & Spa. It was great to read that you enjoyed the rest of your stay at our wonderful resort including all the fabulous areas such as our amazing swimming pools and private beaches. I was so...

Reviewed 3 weeks ago via mobile

On March 7th, I completed the reservation via the Shangri-La Resort's secure website.  Later that week I received an email requesting the reconfirmation of my reservation and a copy (front and back) of my credit card, a copy of my ID and an affidavit that contained my credit card number along with information about the reservation. I called (International calling...

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Helpful?
1Thank Chauntay W
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Chauntay W, Thank you very much for taking your time to share your experience during your reservations and I was so sorry and incredibly disappointed to read the challenges you encountered during the process. We would like to have the opportunity to communicate directly with you. Can you please email us at slbo@shangri-la.com. Looking forward to hearing from you...

Cardiff, United Kingdom
Reviewed 3 weeks ago

we stayed in a loft villa which was 2 storeys high and had own plunge pool. Sunset views from our room were spectacular. The resort is set in amazing location and grounds. there is plenty of choice to eat/drink. They offer free shuttle to town on a frequent basis during the day and during the evening. This takes around 15...

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Helpful?
Thank stevoCardiff
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear stevoCardiff, Thank you very much for your great review about your recent stay at Shangri-La’s Boracay Resort & Spa. We do have sensational views from so many places in our resort, so I was really happy to read that you enjoyed them. We look forward to welcoming you back to Shangri-La's Boracay Resort and Spa soon. Warm regards, Anne...

Chicago, Illinois
Reviewed 3 weeks ago

This place is actually paradise. The entire experience was excellent. The facilities are all new and well maintained. Service is unbelievably attentive and well managed. The set up and architecture of the resort is stunning. The pool and beach is perfect. The only thing to note is that the resort is more secluded and quieter than the rest of Boracay,...

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Helpful?
Thank jonbgo
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear jonbgo, It is so lovely to read that you experienced a great and unforgettable time at Shangri-La’s Boracay Resort & Spa. Great that you enjoyed our beautiful beaches, fantastic breakfast buffet, super friendly and highly attentive team. My team and I hope to welcome you back in the resort on your future trips. Warm regards, Anne Busfield General Manager

Geoje
Reviewed 4 weeks ago

An amazing resort in a gorgeous location. Everything you need for a relaxing holiday! Child friendly, great food and entertainment. Charming staff will make your stay even more wonderful! You will not want to leave!

Review collected in partnership with shangri-la.com
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Helpful?
Thank Camila R
Anne B, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Camila R, I loved the subject title of your review “Paradise!. I was so happy to know you liked our very children friendly services. We look forward to welcoming you back to our ‘true paradise’! Warm regards, Anne Busfield General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: $455 - $911 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Travelocity, Hotwire, HotelsClick, Agoda, Booking.com, Asiatravel.com Holdings, Hotels.com, TravelUp, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Shangri-La's Boracay Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#2 Top resorts Hotel in Boracay
#4 Spa Hotel in Boracay
#4 Luxury Hotel in Boracay
#4 On the Beach Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Boracay Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“premier seaview rooms are facing to the ocean and have great view of sunset even you sit on your terrace”
gurhan33, 21 Apr 2017 | Read review
“The more expensive the better. But I would choose a higher Ocean Front Villa at Punta Bunga Beach.”
andarilhoBR, 19 Apr 2017 | Read review
“if you can afford it upgrade to a villa. you wont regret it.”
vols94, 17 Apr 2017 | Read review
“Email the hotel early to get things for kids -- the hotel provided us with a playpen and bottle sterilizer in the room, and a stroller!”
dinog110, 16 Apr 2017 | Read review
“treetop and loft villas have the best views”
stevoCardiff, 2 Apr 2017 | Read review
5 of 5
Agoda.com
USD 580* /night
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Expedia.comUSD 651
Shangri-La.comUSD 588
CancelonUSD 666
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*Disclaimer
Prices are for 1 room, 2 adults
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