We stayed at Moringa resort for 4 nights, it was 3 of us. We gave our clothes to be washed as soon as we arrived, 2 days later they were not ready. The second day they ran out of French breakfast. We decided to have lunch at the restaurant and food took an hour being the only ones there. Manager came over to say sorry. On the price it was included 30 min massage for one person only, what about the rest of people? The first night we did find our key at the reception and there was no staff there so anybody could have taken our key and open our room. No 24 hours reception. Staff are nice and good location. Facilities are really good with a nice pool and a great king size bed.
the hotel overall is really great with a lovely room. The bed was not too comfortable but it was bearable. But the impressive front desk associates that really made our stay excellent. Thank you to the front desk team for such great hospitality and making our stay a memorable one :)
we were in the hotel for 4 nights in the double room with a patio. The room was nice until we discovered that the hot water in the shower smells really bad, like the smell of iron. We had to shower in this water because there was no one to talk with after 10pm but it was unbearable. The next day we were notified of the malfunction and asked to go through a room but said there was no room with a patio so we only asked for a shower in another room that evening and agreed. The next day (day 3 during our stay) we talked again with the reception about the malfunction and asked to take a shower in another room but they said that the hotel is fully booked and if we want, there is one room available but some things are need to be fixed (after seeing the room which was in poor conditions, we gave up), so they said they would try to fix the boiler until we returned at noon. We returned to the room at noon and there was still a bad smell from the hot water in the shower. In addition to all this, the electricity fell several times (even after the promise of the owner that it will not happen again, just like the promise that they will fix the boiler ....) and after that the toilets also stoped working and there was no one to talk with. We stayed in the same room because we only had one more night to spend, but we really don't recommend this hotel. The solutions they offered and the service were horrible. There are enough hotels in El Nido, so give up on this hotel and look for something that is really worth your money.…
I supposed to stay 5 nights and I stay for almost 3 weeks...! The rooms are big with massive bathroom... The staff is great, very helpful! You can have your breakfast anytime in the day... the pool is just perfect!! If I go back to El Nido it will be definitely my hotel!
We had a very nice experience. Big Room with huge bathroom, all new and the staff very nice! Strongly reccomended if you want to have a good price for a good quality. The breakfast is also very good it is possible to order it in your room.