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Big Apple Dive Resort

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04/06/2017 05/06/2017
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Big Apple Dive Resort
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113 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Glasgow
Reviewed 7 May 2016

This was my second stay at Big Apple and I knew that the majority of the staff had changed and also a new manager since my last trip. I was pleasantly surprised to find the staff were every bit as helpful as the previous staff and nothing was a bother and the service was exceptional! Unfortunately I can't say the...

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Helpful?
Thank Jim S
Puerto Galera, Philippines
Reviewed 23 April 2016

Stayed here recently for a Birthday treat getaway, as we live in the area we wanted somewhere with a nice pool and good food. The rooms are reasonable, a little old and dated, but comfortable enough. The swimming pool water was quite clean but the sides of the pool could do with a good scrub up, signs that the pool...

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Thank robbiemac61
Helensvale, Australia
Reviewed 13 March 2016

The room I had (17) was large with a noisy air con, terrible bathroom and a metal cabinet that contained a smaller metal cabinet with a padlock that was the in-room safe! There was a flat screen TV and plenty of channel choice. The WiFi in the room did not work and had to use the hotels WiFi in the...

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1Thank Flassher
Gothenburg, Sweden
Reviewed 12 January 2016

The pizza was good, the other foods that I ordered was way below any passable standard. I think I had one of the worst burgers ever here for a whopping 260 pesos. The street food burger from the locals at 25 pesos was better, come on. For drinking this place is nice, there is always a good crowd here, a...

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1Thank Mattias B
Dive_Big_Apple, Public Relations Manager at Big Apple Dive Resort, responded to this review

Thank you for your review, we will talk to Chef Nicholas as hamburger is one of our signature dishes and what might have happened, we hope to see you back soon and that you try the burger again as its supposed to be the best on the beach.

China
Reviewed 12 January 2016

I was the first time in the Big Apple, I arrived and felt like at home with friends. The staff was very friendly, the pick up from the airport and boat transfer was very well organized ,it was perfect. Breakfast, lunch and dinner, I had the most days in the restaurant, everything I ordered was very good and a hudge...

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1Thank Ricci_1970
Manila, Philippines
Reviewed 11 January 2016

I've frequented Big Apple over the past 8 years, but following my recent trip I was compelled to write a review. Big Apple a few years ago was great. The staff were friendly and the food, despite having a huge menu, always hit the right spot. However, this recent trip highlighted to me how downhill the place has gone in...

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2Thank James H
BADiveResort, Guest Relations Manager at Big Apple Dive Resort, responded to this review

We appreciate your comments on the food and will discuss this with Chef Nicholas and make adjustment to make sure everything that comes out of the kitchen is to the highest standard. With regards to the service charge you claim is not going to the employees, that is total bull, the staff receive their service charge as per the law....

Tehuacan, Mexico
Reviewed 10 January 2016 via mobile

It's well-situated near the ferry harbour, costs 500 pesos a night, and the food is amazing! There's a swimming pool, pool tables, and the service is amazingly good. There's one drawback; noise. The music in the bar plays until 4am, and the cleaners sometimes come into your room at 9am. If you don't mind the noise, it's perfect.

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1Thank Tom W
BADiveResort, Guest Relations Manager at Big Apple Dive Resort, responded to this review

Thank you for your kind words, we are always trying to maintain lower music late at night for the convenience of our guests. We are glad that you enjoyed your stay and look forward to see you again soon.

Philippines
Reviewed 9 January 2016

I've stayed in this place over twenty times and it never ceases to amaze me why the owner doesn't keep up with maintenance or more importantly renovate. It gets two stars simply because most of the staff actually do try to do their jobs, but there's never been a good management structure here or staff training. This is without a...

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3Thank MarkJalanJalan
Redondo Beach, California
Reviewed 8 December 2015

Went with a couple of buddies in November. Check in was very easy and the girl at the front desk remembered me from last year at another hotel. I was first booked into room 21 which turned out to be a horrible room. The bathroom was a wet room which meant everything got wet when you took a shower. She...

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2Thank jtmandelbaum
BADiveResort, Director of Sales at Big Apple Dive Resort, responded to this review

Thank you for your review of our resort, glad to hear your positive comments on several issues, we will work on the attention of the housekeeping staff, there are checklists to follow but it seem that has not happened in your case. We are not proud of Room 21 and its one of the oldest in the resort but we...

Hong Kong, China
Reviewed 30 November 2015

The resort has rooms, PADI courses, fun dives, bars and a restaurant. So it's an all-in-one stop for anyone like me who are not quite familiar with the new place. I attended the PADI OW course there. The instruction Simon and assistant Richard are very professional and friendly. Location is very good. Just 5 minutes walk to the ferry terminal,...

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1Thank yojoy
BADiveResort, Public Relations Manager at Big Apple Dive Resort, responded to this review

Thank you for you nice comments, with regards to the Swimming Pool, it was being upgraded during your stay with a new salt based filtration system and new lighting, we apologize for the inconvenience, the pool is up working since early December.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
Official Description (provided by the hotel)
Best value for money resort with the cleanest and clearest Pool around! Lively Sports Bar and Cafe Party Bar and New Indian Restaurant! Friendly staff! Open to serve food and beverages 24HRS with a variety of special menu items daily! LIVE SPORTS on the BIG SCREEN. Happy Hours: 8am - 8pm in main bar, 5pm - 8pm in Sports Bar, 12noon - 8pm in BA Cafe! HQ Billiard Tables and Great Music! FREE WIFI! Nintendo Wii! ... more   less 

Additional Information about Big Apple Dive Resort

Address: Sabang Beach, Puerto Galera, Mindoro 5203, Philippines
Region: Philippines > Mindoro > Oriental Mindoro Province > Puerto Galera
Price Range: $27 (Based on Average Rates for a Standard Room)
Number of rooms: 30
Also Known As:
Big Apple Dive Hotel Puerto Galera
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Questions & Answers

Here's what travellers have asked, with answers from Big Apple Dive Resort staff and other travellers.
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Questions? Get answers from Big Apple Dive Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room map on there website.”
robbiemac61, 22 Apr 2016 | Read review
“Choose one of the rooms in the 23-30 range”
jtmandelbaum, 7 Dec 2015 | Read review
“There is a site plan on their website showing location of all the rooms.”
yojoy, 29 Nov 2015 | Read review
“For budget travelers, the fan room is ok. For travellers with kids, opt for their room accommodation at the back or near the pool.”
yangleec, 12 Apr 2015 | Read review
“Get a room in the baxk by the pool (Quieter)”
  • Room View
  • Clean Bathroom Great Shower
  • Bed is comfortable
44henryl, 20 Mar 2015 | Read review
5 of 5