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Hotel New Saphir Yogyakarta

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161 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel New Saphir Yogyakarta
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Showing 75: English reviews
Malaysia
Level Contributor
64 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 2 February 2015 via mobile

This is a great place to stay if one is not considering walking around exploring the city. There are very few F&B places and fully stocked mini markets in the vicinity. There is one decent restaurant within walking distance though- Ayam Goreng Lombok. Good food and service. Bechas are required to move around. The staff are all very attentive and... More 

Helpful?
Thank lengcw
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear Lengcw, Warmest greetings from New Saphir Hotel Yogyakarta, Thank you for choosing New Saphir Hotel and taking your time to write this review. We are glad to hear that you satisfied with our services. However we apologize if during your stayed at New Saphir Hotel and some experience did not meet your expectation. In closing we would like to... More 

Level Contributor
5 reviews
4 hotel reviews
Reviewed 23 January 2015

It is about fifteen minutes from Yogyakarta airport, and located at the road from the airport. Suitable to all kinds of travelers, variety in breakfast. Reasonable of their services such as laundry, Réstaurant, and taxi services

Helpful?
Thank AliGhufaili
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear Ali Ghufaili, Warm greetings from New Saphir Hotel Yogyakarta. Thank you for choosing New Saphir Hotel as your accomodation during your visit to Yogyakarta and give us a good remarks at Tripadvisor. We do hope we will have another chance to welcoming you back at New Saphir Hotel. Kind regards, Havez M Front Office Manager More 

Jakarta
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 January 2015 via mobile

I booked this hotel online. I booked 4 supperior rooms for 1 night. The reservation staff was not help me a lot. First when i was check in i asked how much should i pay to upgrade our rooms. He just said idr 200.000 each, then i asked what is the special from deluxe room compare with the supperior the... More 

Helpful?
1 Thank chrystieutomo
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear Chrystie Utomo, Warmest Greetings from New Saphir Hotel Yogyakarta. Thank you for choosing us and for taking your time to write this review. We do apologize that some experience did not meet your expectation during your stay in our hotel. We have putted it in our attention and discuss with the department concerned for further actions and avoid similar... More 

Travellers are raving about these Yogyakarta hotels

Brussels, Belgium
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 December 2014

This hotel is very calm. The employees keep to themselves, but they are very helpful when a guest needs something. The service is very slow, but it might just be the Indonesian style "Jam Karat" (rubber time). However, I totally like the relaxed environment of the place. I didn't hear other guests or have any outside disruptions during my 3... More 

Helpful?
Thank Elizabeth K
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear Elizabeth, Warm Greetings from New Saphir Hotel Yogyakarta, Thank you for choosing our hotel as your accommodation during your stayed at Yogyakarta and taking your time to write this review. We regret to hear that you got slow service and bad experience from us . We have taken note of your preference for improvement our services in the future.... More 

Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 November 2014

Generally hotel room and ambience is good. Location is nearby Airport Bad experience with hotel reception staff made a very bad mistake insisted that by booking is not paid. Which i did via Bookings,com ..After 43 day later i still haven't received my refund. This whole scenario is a mess. If anyone booked this hotel make sure dont get over... More 

Helpful?
1 Thank dreamaker82
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear dreamaker82, Warm Greetings from New Saphir Hotel Yogyakarta. Thank you for choosing us and for taking your time to write this review. We do apologize that some experience did not meet your expectation during your stay in our hotel. We have putted it in our attention and discuss in the department concerned for further actions and avoid similar problem... More 

Brisbane, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 October 2014

Stayed 2nights in this hotel with family on the way to see temples and the hotel gave us fantastic time we have spent there with family. We have rented 3 super large rooms as family is not small. Staff was very friendly and we had a wonderful dinner outside of the hotel enjoying Indonesian food while chef was cooking in... More 

Helpful?
1 Thank Petkus2014
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear Petkus2014 Warm greetings from New Saphir Hotel Yogyakarta, Thank you for choosing New Saphir Hotel Yogyakarta and taking the time to send your review on Tripadvisor. It is nice to hear that you spent time with us when you were in Yogyakarta and We appreciate your kind remarks about our hotel and service. We do hope you will choose... More 

Jakarta, Indonesia
Level Contributor
422 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
Reviewed 14 September 2014 via mobile

Was disappointed with the service at this hotel, had to call everyday to get my room cleaned, and room service took hours. The buffet breakfast is ok, Internet kept dropping out. It was connected to a mall but was much there.

Helpful?
1 Thank John J
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear John, Warm greetings from New Saphir Hotel Yogyakarta, We regret to hear that your stayed with us was unpleasant. Thanks for the constructive feedback regarding our facilities and services. We have shared this to our team to improve on our service standard. Through constructive feedback of this nature we are able to isolate the finer details in guest satisfaction... More 

Semarang, Indonesia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 August 2014

I really disappointed with wifi at my room, can not connect!. I call technician to fix it, but they can not solved the problem. This hotel need upgrade their internet connectivity to make a guess pleasant! And Hot water isn't available for shower. Even this is four star hotel, but services isn't that level!.

Helpful?
4 Thank Wisnu_Segara
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear Wisnu, Warm greetings from New Saphir Hotel Yogyakarta, Thank you for choosing us and for taking your time to write this review. We do apologize that some experience did not meet your expectation during your stay in our hotel. We have putted it in our attention and discuss with the department concerned for further actions and avoid similar problem... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 August 2014 via mobile

Hotel has all the luxury standards. Super friendly people, good food and nice facilities. Very clean aswell. And great location. Only downsides is the construction thats seems to never stop (altho its bearable) and the food prices is for yogja standards a bit high. I recommend it to everyone who aint travelling on a tight budget.

Helpful?
1 Thank Marc v
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear Marc V, Warm greetings from New Saphir Hotel Yogyakarta. Thank you for choosing us and taking the time to to write the review on Tripadvisor.com. It is nice to hear that you spent time when you were in Yogyakarta and we really appreciate your kind remarks about our hotel and services. We do apologize that some experience did not... More 

Koper, Slovenia
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 August 2014

we stayed here for three nihgts and it was a very pleasant stay. the location is close to the airport as well as the city centre. the room was comfortable, very clean, with big balcony. there's a nice swimming pool to refresh up after sightseeing and a fast working wi-fi. service is very good and breakfast excellent. The place is... More 

Helpful?
1 Thank 502petles
Havez M, Front Office Manager at Hotel New Saphir Yogyakarta, responded to this review

Dear 502petles, Warm greetings from New Saphir Hotel Yogyakarta! Thank you for staying with us during your visit to the Royal City Yogyakarta and taking your time to write this review. We are really happy that you enjoy our facilities and services. We have shared your positive comments with our team as encouragment for them to always deliver exceptional service... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
With a conveniently central location in the city center and business district , Hotel New Saphir Yogyakarta is the most comfortable hotel in this exciting city.Hotel New Saphir Yogyakarta is a great place to conduct business, catch up with friends and family, or just relax. Next to the city's most famous shopping center, Ambarrukmo Plaza, our hotel offers a comfortable and an unforgettable experience. Warm , friendly service awaits you from the moment you step through the front door until the last stay with us. ... more   less 

Additional Information about Hotel New Saphir Yogyakarta

Address: Jl. Laksda Adisucipto no. 38, Yogyakarta 55221, Indonesia (Formerly Hotel Saphir Yogyakarta)
Region: Indonesia > Java > Yogyakarta
Price Range: $54 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel New Saphir Yogyakarta 3.5*
Number of rooms: 206
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Questions & Answers

Questions? Get answers from Hotel New Saphir Yogyakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view would be best”
 of 5 bubbles Alf_Wicaksono, 18 Aug 2016 | Read review
“choose upper room that has view to the street or to the pool”
 of 5 bubbles Nit4t4n, 13 Apr 2016 | Read review
“Level 1 is terribly smell”
 of 5 bubbles shinoe2015, 28 Dec 2015 | Read review
“Avoid accommodation on lower floor next to the shopping mall, or view is obstructed by wall.”
 of 5 bubbles embiHeadOutdoors, 5 Nov 2015 | Read review
“i stay on the first floor ant its terrible. you must choose other floor.”
 of 5 bubbles rizqih2015, 31 Aug 2015 | Read review
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