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Novotel Yogyakarta

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914 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Jakarta, Indonesia
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 14 October 2016 via mobile

The moment we arrived no porter to fetch our luggage. I stood there with my stuff for a good 5 minutes until some ladies came to fetch our luggage. The excuse was all the porters were occupied. Check-in was smooth. Room was decent. Pool was okay. A lot of dirt under the pool tho. The breakfast selection was good but... More 

Helpful?
Thank Sriwanti
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this review

Dear Sriwanti, I thank you very much for your recent stay and spending your time to share very positive feedback about our hotel. Regarding the porter that was not available during check in, please allow me to express my sincerest apologies. I will share to our Front Office Manager to do some action for improvement. About the man who was... More 

1 review
Reviewed 6 October 2016 via mobile

Less smile of staffs..no greeting s at all. Doorman also poor and very very awful..its hard to smile and greet the guest..no more here..huu..but nice room and good receptionist. Can pay more for early check in. It is nice..just regret for the greetings and smile mattet..please consider it for management..smile is important and also greetings...

Helpful?
Thank Riesky P
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this review

Dear Riesky P, Thank you very much for taking the time to tell us about your experience during stay at the Novotel Yogyakarta. I am very regret to heard that you had unexpected experience stay with us, please allow me to express my sincerest apologies. i have shared with our team member regarding the issue that happened in our service.... More 

Tangerang, Indonesia
1 review
Reviewed 5 October 2016

Overall good, only room service had me called 3 times just for room amnesties, waiting almost 1 hour just for soap. Perhaps new persons all hotel full at that time, need improvement at that area. thanks

Review collected in partnership with Accorhotels.com

Helpful?
Thank AgustianPurnama
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this review

Dear AgustianPurnama, Thank you very much for taking the time to write your review of Novotel Yogyakarta. We do apologies that you had unexpected experience regarding with our room service amenities. That problem was not represent our hotel standard services. we will share to the respective department to avoid the same problem in the future. Thank you for sharing your... More 

San Francisco
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 October 2016

-Number 1, cleanliness. Kudos to the Housekeeping team. -Very comfortable bed and pillows. Slept very soundly and well rested every nights. -Conveniently located. Shops and food are within walking distance. Short taxi ride to Malioboro and everywhere else that you would be visiting in Jogjakarta. -Transport conveniently available at your doorstep. -Dinner buffet is good value for money although limited... More 

Helpful?
Thank GP H
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this review

Dear GP H, I thank you very much for your compliment to our Hotel facilities and service. I have proudly shared this with our team and always encourage them to continuously keep our prime service towards guest satisfaction. I would like to inform that our hotel also provide daily shuttle service to Malioboro, Jogja City mall and Plaza Ambarrukmo for... More 

Tangerang, Indonesia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 September 2016 via mobile

I have many times stay here, the hotel's nearby city central, not too far from malioboro and Tugu, the location is very strategic. The room service menu is good, my favorite is oxtail soup,, and i remember once in september 2015 i booked by apps, and the staff give me compliment to upgrade the room type without any additional surcharge... More 

Helpful?
Thank Voilaily
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this review

Dear Voilaily, I thank you very much for your time to tell us about your experience during stay at the Novotel Yogyakarta. I am happy to heard that you were enjoyed our services and facilities. I am happy also that you were very satisfied with our room upgrade service. I would like to inform that we have daily shuttle to... More 

Level Contributor
5 reviews
Reviewed 26 September 2016 via mobile

We booked this hotel on package with AirAsia go. Overall a good hotel to stay in. As with other places there are pros and cons. The pros include the Swimming pool and spa. The Swimming pool has a great concept and layout, merging a waterfall theme with many relaxation spots for swimmers. The spa was great as well, highly recommended.... More 

Helpful?
Thank yanhaon
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this review

Dear yanhaon, We thank you for your comments about Novotel Yogyakarta. your positive feedback has been shared with our team. We are happy to hear that you had good experience staying with us during your trip to Yogyakarta. And assured that this feedback will encourage them to always deliver extra service for guest satisfaction. We hope your next visit will... More 

Singapore, Singapore
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 21 September 2016

I'v just checked out from Novotel Yogyakarta this morning, frankly speaking this hotel is not up to Novotel 4 star standard in Indonesia as i've also stayed in Novotel Mangga Dua Jakarta & Novotel Semarang before. Although i've sent my pre-arrival email to this hotel 1 months ago to indicate my room requirement and also got the response and confirmation... More 

Helpful?
Thank AlfredTanJB
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this review

Dear Mr AlfredTanJB, Thank you for staying with us and thank you for taking the time to write the review. I am very sorry that your experience did not meet your expectation in term of services and room allocation that you preferred . Please accept my sincerest apologies. I will follow up all those issues with our department concerned .... More 

Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2016 via mobile

yeah i got what i want, room upgrade and late check oit until 05:00 pm! Because I'm member of Accor Advantages Plus, they aware for that. I'll stay there again if i visit Yogyakarta soon! Owh yeah this place was perfect! It's between airport and Malioboro!

Helpful?
Thank reza09_md
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this review

Dear reza09_md, I thank you very much for your recent stay and spending your time to share very positive comments about our hotel. I'm very happy to see that you were very enjoyed with your last stay with us. I have shared your feedback with our team as encouragement to always deliver prime service towards our guest. Thank you for... More 

Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2016

I stayed one night in this hotel. Comfy and spacious room and clean of course as this is one of Accor Hotel. Have a good sleep here after long road from Cilacap for my business trip, about 6 hours. Well assistance from hotel staff since we were requested to have meal box in early morning for breakfast since we need... More 

Helpful?
Thank susi a
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this review

Dear susi a, I thank you very much for choosing Novotel Yogyakarta for your recent stay. So happy to heard that you enjoyed your stay with us, and I have shared your positive comments with all team member as encouragement to always deliver prime service towards our guest. Just for your information that our hotel also provide daily shuttle service... More 

Sanur, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 September 2016 via mobile

Stay at Novotel Yogyakarta is good experience for me. Nice room and friendly staff. Room was old but clean and maintain well. I can work also from my room since wifi connection was good. I like variefy of the food and beverage during breakfast. I also like to drink Yogyakarta tradisional drink call " Jamu ". Make me feel fresh.

Helpful?
Thank timotiusbai
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this review

Dear timotiusbai, We thank you for your comments about Novotel Yogyakarta. your positive feedback has been shared with our team. We are happy to heard that you had good experience staying with us during your trip to Yogyakarta. And assured that this feedback will encourage them to always deliver extra service for guest satisfaction. We hope your next visit will... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Yogyakarta is a 4 star hotel in the centre of Yogyakarta. Ideal for both holidays and business trips, the hotel offers spacious, contemporary rooms, a business centre, free WiFi internet access and meeting facilities. No stay in Yogyakarta would be complete without a visit to the Buddhist Temple of Borobodur, the largest in the world. The hotel features two restaurants, two bars, a fitness centre, swimming pool, spa, a Kids Club, boutiques and a full range of activities. Novotel Yogyakarta also provides a free shuttle to Malioboro for your pleasure. ... more   less 

Additional Information about Novotel Yogyakarta

Address: Jln. Jenderal Sudirman 89, Yogyakarta 55223, Indonesia
Region: Indonesia > Java > Yogyakarta
Price Range: $67 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Yogyakarta 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Novotel Yogyakarta Hotel Yogyakarta
Yogyakarta Novotel
Novotel Jogja
Hotel Style:
#10 Spa Hotel in Yogyakarta
#11 Luxury Hotel in Yogyakarta
#14 Business Hotel in Yogyakarta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Yogyakarta staff and other travellers.
2 questions
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Questions? Get answers from Novotel Yogyakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms a few doors from the lift are more quiet.”
 of 5 bubbles 377gph, 4 Oct 2016 | Read review
“The executive suites are worth the small extra cost and include useful amenities like laundry service!”
 of 5 bubbles linganth, 22 Aug 2016 | Read review
“Superior room with patio”
 of 5 bubbles GergelyA, 22 Aug 2016 | Read review
“Not on the front”
 of 5 bubbles MarkMcG1956, 9 Aug 2016 | Read review
“Top floor is nice and quiet.....especially if facing the pool area.”
 of 5 bubbles W5101IKpeterj, 15 Jul 2016 | Read review
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