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Raffles Jakarta

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Jl. Prof.Dr Satrio 3-5 Ciputra World 1, Jakarta 12940 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
USD 243
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Hotels.com
USD 243
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Priceline
USD 240
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TravelocityUSD 243
eDreamsUSD 243
Booking.comUSD 243
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1490)
Room & Suite (376)
Dining (162)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Raffles Jakarta
Updated 21/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 1,179 hotels in Jakarta
Location
Cleanliness
Service
Value
Travellers' Choice
In the core of Jakarta, the golden triangle, comes a new destination for entrepreneurs and artists - Raffles Jakarta. Service is as generous as it is exemplary, creating an oasis where the well traveled can be themselves, with the space and privacy they need to refresh and recuperate in this most bustling of cities. The restaurants of Raffles Jakarta offer a delightful range of international culinary experiences. Choices include Arts Cafe, the all-day dining restaurant, The Writers Bar and a poolside bar. Each one has its own unique atmosphere, combining the best of Indonesian art and culture with superb world-class cuisine. The story continues...
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
Valet parking
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Bathrobes
Bottled water
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Park View
Languages Spoken
Indonesian, Malay
1503Reviews15Q+A100Room tips
Traveller rating
  • 1,312
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Popular mentions
K. wrote a review 9 Oct
Jakarta, Indonesia1 contribution
I had several staycations here. And when had to choose quarantine hotel, didn't have second thought. One of the most spacious rooms in Jakarta to spend quarantine in. But, of course, not the room (even it was super clean, as always, super cozy, as always) itself made my experience superb, but amazing work of Raffles team, from room service to kitchen and buttler. Breakfast, lunch, dinner and afternoon tea was always amazing, I couldn't wish anything to improve (just too much deserts, now I need exercise more :), every day new menu and always delicious (few times wasn't that hot, but I understand it's close to impossible to make delivery to the room regular way). Would like to highlight my butler's work, mr. Ikram, great experience and super attentive all the time. And since I was working all the time, wifi was important, and none of the time had any issue with zoom calls, was pretty fast and reliable. Anything I'd like to improve? Well, maybe the length of my stay, really didn't wanna leave :)
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Date of stay: October 2021
Value
Location
Service
Room Tip: Any room will good
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Response from Gladys Pratiwi, Other at Raffles Jakarta
Responded 4 days ago
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are delighted to read that you had a wonderful quarantine stay and enjoyed your visit at our hotel. It is always encouraging to know that our guests are satisfied with our service as it is what we strive for every day. I will definitely be sharing your kind words with Ikram, and we look forward to welcoming you back with us soon! Sincerely, Gladys Learning & Quality Manager
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Erica wrote a review 7 Oct
New York City, New York26 contributions8 helpful votes
+1
I stayed in the 8 day quarantine package at Raffles and it was the best stay. The food was delicious 3 course meals daily with an option to choose from an Asian or Western Menu. The concierge, butler and in-dining service was impeccable. They helped me book my next flight when I couldn't do it through the online portal. When my Mac charger broke, they quickly found me a replacement and you know how hard it is to find an apple charger in Indonesia. The room was spotlessly clean. All the staff went above and beyond to make sure everything went as smoothly as possible. I didn't want to leave after my quarantine! Thank you Raffles Team for everything.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from Gladys Pratiwi, Other at Raffles Jakarta
Responded 4 days ago
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. We are delighted to read that you had a wonderful stay and enjoyed your visit at our hotel. It is always encouraging to know that our guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again at the Raffles Jakarta soon. Sincerely, Gladys Learning & Quality Manager
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Tour179073 wrote a review 6 Oct
3 contributions1 helpful vote
Definitely Ibu Indah (Spa Manager) assist our family from booking till the end. She checks in daily with us :) Gabriel also helps us on our daily needs :) Thanks for everything Raffles :) I would recommend this hotel to my friends
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Date of stay: October 2021Trip type: Travelled with family
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Response from Gladys Pratiwi, Other at Raffles Jakarta
Responded 4 days ago
Dear Valued Guest, Thank you for taking the time to write this wonderful review. We are delighted to know that you loved your time at our hotel and were able to truly experience the service that is promised at Raffles. It is always a pleasure to receive positive feedback. I will share your comments to Ibu Indah and Gabriel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gladys Learning & Quality Manager
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Jeffry168 wrote a review 4 Oct
Surabaya, Indonesia10 contributions
We arrive at jakarta using car from surabaya on Saturday afternoon and check out from hotel on friday 1st october. We park our car at the parking lot from hotel and never drive the car until the check out day. Last time i open the driver door side is on sunday evening, the door still ok. On the day we check out, when i open the door for driving, it hard to open and when successfully open its sound ctakkk. My right side of the bumper is hit by someone at the hotel parking lot and no one knows. Until now, no raffles staff or manager contact me. For the room, we stay at suite on 2207. The room was decent. The bed is very soft from my standard. Breakfast was decent. Thats all
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Date of stay: September 2021Trip type: Travelled as a couple
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Dellawati Wijaya wrote a review Sep 2021
Jakarta, Indonesia17 contributions3 helpful votes
Had a pleasant stay in Raffles last weekend. Thank you for the hospitality and pleasant birthday surprise by hotels staff, appreciate the kindness and for being so helpful at all times. Easy check-in procedure etc.
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Date of stay: September 2021
Value
Rooms
Service
Helpful
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Response from Gladys Pratiwi, Other at Raffles Jakarta
Responded 5 days ago
Dear Ibu Della Wijaya, Thank you for taking the time to provide us with feedback about your stay. It is most delightful to hear that you have chosen Raffles Jakarta to celebrate such an important occasion, and that you thoroughly enjoyed your stay. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We look forward to welcoming you back to Raffles Jakarta again soon. Sincerely, Gladys Learning & Quality Manager
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PRICE RANGE
USD 177 - USD 311 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaSetiabudi
NUMBER OF ROOMS
173
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Frequently Asked Questions about Raffles Jakarta
Which popular attractions are close to Raffles Jakarta?
Nearby attractions include Lotte Shopping Avenue (0.07 km), Ambassador Mall (0.3 km), and ITC Kuningan (0.3 km).
What are some of the property amenities at Raffles Jakarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Raffles Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Raffles Jakarta?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Raffles Jakarta?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Raffles Jakarta?
Conveniently located restaurants include Arts Cafe by Raffles, The Royal Kitchen Bellagio Boutique Mall, and Pearl Chinese Restaurant - JW Marriott Jakarta.
Are there opportunities to exercise at Raffles Jakarta?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Raffles Jakarta have an airport shuttle?
Yes, Raffles Jakarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Raffles Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Raffles Jakarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Raffles Jakarta?
The staff speaks multiple languages, including Indonesian and Malay.